Reference Guide
Page 1
...; Because the headphones achieve a tight seal over -discharge. • If the rechargeable battery becomes depleted extremely quickly, it by the Bluetooth SIG, Inc. Operation is built into an outlet on ) Included items: Wireless Noise Canceling Stereo Headset (1) USB Type-C™ cable (USB-A to use of products in wireless mode. • The unit supports security functions that cancels out the ambient noise. --The noise canceling effect may not be pronounced in a residential installation. Be...
...; Because the headphones achieve a tight seal over -discharge. • If the rechargeable battery becomes depleted extremely quickly, it by the Bluetooth SIG, Inc. Operation is built into an outlet on ) Included items: Wireless Noise Canceling Stereo Headset (1) USB Type-C™ cable (USB-A to use of products in wireless mode. • The unit supports security functions that cancels out the ambient noise. --The noise canceling effect may not be pronounced in a residential installation. Be...
Help Guide
Page 4
.... The noise canceling effect is not displayed on the headset. Unable to solve a problem? One-touch connection (NFC) does not work. The remaining battery charge of smartphone. Charging time is short, or the sound skips. 4 Using the voice assist function (Siri) Using the apps What you can do with "Sony | Headphones Connect" app Installing "Sony | Headphones Connect" app Important information Precautions License notice Trademarks Customer support websites Troubleshooting What can I do to make a Bluetooth connection. Power/Charging Unable...
.... The noise canceling effect is not displayed on the headset. Unable to solve a problem? One-touch connection (NFC) does not work. The remaining battery charge of smartphone. Charging time is short, or the sound skips. 4 Using the voice assist function (Siri) Using the apps What you can do with "Sony | Headphones Connect" app Installing "Sony | Headphones Connect" app Important information Precautions License notice Trademarks Customer support websites Troubleshooting What can I do to make a Bluetooth connection. Power/Charging Unable...
Help Guide
Page 7
...the "Sony | Headphones Connect" app help /mdr/hpc/h_zz/ When the headset is turned on: "Power on" When the headset is not heard after you change the language of the voice guidance. Use it as a rough estimate.) / "Battery fully charged" When the remaining battery charge is low: "Low battery, please recharge headset" When automatically turning off " When entering pairing mode: "Bluetooth pairing" When establishing a Bluetooth connection: "Bluetooth connected" When disconnecting a Bluetooth connection: "Bluetooth disconnected" When informing the remaining battery charge: "Battery about...
...the "Sony | Headphones Connect" app help /mdr/hpc/h_zz/ When the headset is turned on: "Power on" When the headset is not heard after you change the language of the voice guidance. Use it as a rough estimate.) / "Battery fully charged" When the remaining battery charge is low: "Low battery, please recharge headset" When automatically turning off " When entering pairing mode: "Bluetooth pairing" When establishing a Bluetooth connection: "Bluetooth connected" When disconnecting a Bluetooth connection: "Bluetooth disconnected" When informing the remaining battery charge: "Battery about...
Help Guide
Page 12
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 3 Wireless NC (WH-H910N) About the indicator You can check various statuses of the headset by the indicator. : Turns on in blue / : Turns on in red / -: Turns off Turning on - (flashes twice in blue) In this case, when the remaining battery charge is 20% or lower (requires charging), the indicator lights successively as follows. - - (repeatedly flashes slowly in red for about 15 seconds) Turning off (lights up in blue for about...
Help Guide Wireless Noise Canceling Stereo Headset h.ear on 3 Wireless NC (WH-H910N) About the indicator You can check various statuses of the headset by the indicator. : Turns on in blue / : Turns on in red / -: Turns off Turning on - (flashes twice in blue) In this case, when the remaining battery charge is 20% or lower (requires charging), the indicator lights successively as follows. - - (repeatedly flashes slowly in red for about 15 seconds) Turning off (lights up in blue for about...
Help Guide
Page 14
... lithium-ion rechargeable battery. The headset cannot be successful with a standard USB port We do not guarantee operation on all operations such as turning on the headset, registering or connecting to a running computer using a custom-built or homebuilt computer are not guaranteed. Help Guide Wireless Noise Canceling Stereo Headset h.ear on 3 Wireless NC (WH-H910N) Charging the headset The headset contains a built-in about 5 hours (*) and the indicator (red) turns off automatically. Note Charging may not be...
... lithium-ion rechargeable battery. The headset cannot be successful with a standard USB port We do not guarantee operation on all operations such as turning on the headset, registering or connecting to a running computer using a custom-built or homebuilt computer are not guaranteed. Help Guide Wireless Noise Canceling Stereo Headset h.ear on 3 Wireless NC (WH-H910N) Charging the headset The headset contains a built-in about 5 hours (*) and the indicator (red) turns off automatically. Note Charging may not be...
Help Guide
Page 18
When you are using iPhone or iPod touch When the headset is connected to display the remaining battery charge of the headset where the paired Bluetooth device is turned on , a voice guidance indicating the remaining battery charge can check the remaining battery charge of the rechargeable battery. For details, refer to the operating instructions supplied with the iPhone or iPod touch. Help Guide Wireless Noise Canceling Stereo Headset h.ear on the screen of the iPhone or iPod touch. "Battery about 15 seconds...
When you are using iPhone or iPod touch When the headset is connected to display the remaining battery charge of the headset where the paired Bluetooth device is turned on , a voice guidance indicating the remaining battery charge can check the remaining battery charge of the rechargeable battery. For details, refer to the operating instructions supplied with the iPhone or iPod touch. Help Guide Wireless Noise Canceling Stereo Headset h.ear on the screen of the iPhone or iPod touch. "Battery about 15 seconds...
Help Guide
Page 24
... Guide Wireless Noise Canceling Stereo Headset h.ear on 3 Wireless NC (WH-H910N) Pairing and connecting with an Android smartphone The operation to register the device that the indicator (blue) repeatedly flashes twice in hand. 1 Enter pairing mode on this case, proceed to step 2. You will hear the voice guidance say, "Bluetooth pairing". 2 Unlock the screen of the Android smartphone if it is called "pairing". Check that you wish to connect to is locked. 3 Find the headset...
... Guide Wireless Noise Canceling Stereo Headset h.ear on 3 Wireless NC (WH-H910N) Pairing and connecting with an Android smartphone The operation to register the device that the indicator (blue) repeatedly flashes twice in hand. 1 Enter pairing mode on this case, proceed to step 2. You will hear the voice guidance say, "Bluetooth pairing". 2 Unlock the screen of the Android smartphone if it is called "pairing". Check that you wish to connect to is locked. 3 Find the headset...
Help Guide
Page 33
... subsequent device (the headset has pairing information for other devices), press and hold the (power) button for the first time. Select [Settings]. 2. The headset enters pairing mode automatically. In this headset. Touch [Bluetooth]. 3. Help Guide Wireless Noise Canceling Stereo Headset h.ear on 3 Wireless NC (WH-H910N) Pairing and connecting with an iPhone The operation to register the device that the indicator (blue) repeatedly flashes twice in hand. 1 Enter pairing mode on the headset when you pair the headset with the headset for about 7 seconds. Touch the switch...
... subsequent device (the headset has pairing information for other devices), press and hold the (power) button for the first time. Select [Settings]. 2. The headset enters pairing mode automatically. In this headset. Touch [Bluetooth]. 3. Help Guide Wireless Noise Canceling Stereo Headset h.ear on 3 Wireless NC (WH-H910N) Pairing and connecting with an iPhone The operation to register the device that the indicator (blue) repeatedly flashes twice in hand. 1 Enter pairing mode on the headset when you pair the headset with the headset for about 7 seconds. Touch the switch...
Help Guide
Page 38
The headset enters pairing mode automatically. Click [Devices]. 38 Help Guide Wireless Noise Canceling Stereo Headset h.ear on 3 Wireless NC (WH-H910N) Pairing and connecting with a computer (Windows 10) The operation to register the device that you wish to connect to is in standby (sleep) or hibernation mode. 3 Register the headset using , the built-in hand. If you do not know how to turn on the computer you initialized the headset (the headset has no pairing information). You...
The headset enters pairing mode automatically. Click [Devices]. 38 Help Guide Wireless Noise Canceling Stereo Headset h.ear on 3 Wireless NC (WH-H910N) Pairing and connecting with a computer (Windows 10) The operation to register the device that you wish to connect to is in standby (sleep) or hibernation mode. 3 Register the headset using , the built-in hand. If you do not know how to turn on the computer you initialized the headset (the headset has no pairing information). You...
Help Guide
Page 41
... (power) button for the first time. Move the mouse pointer to be turned on 3 Wireless NC (WH-H910N) Pairing and connecting with the headset for about 7 seconds. Help Guide Wireless Noise Canceling Stereo Headset h.ear on . The headset enters pairing mode automatically. Depending on the computer you are unsure if your computer has a built-in Bluetooth adaptor, refer to the operating instructions supplied with the computer. 1 Enter pairing mode on the headset when you pair the headset with a device for...
... (power) button for the first time. Move the mouse pointer to be turned on 3 Wireless NC (WH-H910N) Pairing and connecting with the headset for about 7 seconds. Help Guide Wireless Noise Canceling Stereo Headset h.ear on . The headset enters pairing mode automatically. Depending on the computer you are unsure if your computer has a built-in Bluetooth adaptor, refer to the operating instructions supplied with the computer. 1 Enter pairing mode on the headset when you pair the headset with a device for...
Help Guide
Page 45
... 2. Click the [Start] button, then [Devices and Printers]. 2. In this headset. Turn on 3 Wireless NC (WH-H910N) Pairing and connecting with a computer (Windows 7) The operation to register the device that the indicator (blue) repeatedly flashes twice in Bluetooth adaptor may need to be turned on this case, proceed to is called "pairing". Help Guide Wireless Noise Canceling Stereo Headset h.ear on the headset when you pair the headset with a device for the first time after you initialized the headset (the headset has no pairing information).
... 2. Click the [Start] button, then [Devices and Printers]. 2. In this headset. Turn on 3 Wireless NC (WH-H910N) Pairing and connecting with a computer (Windows 7) The operation to register the device that the indicator (blue) repeatedly flashes twice in Bluetooth adaptor may need to be turned on this case, proceed to is called "pairing". Help Guide Wireless Noise Canceling Stereo Headset h.ear on the headset when you pair the headset with a device for the first time after you initialized the headset (the headset has no pairing information).
Help Guide
Page 48
... "pairing". Depending on the computer you are unsure if your computer has a built-in Bluetooth adaptor, refer to the operating instructions supplied with the computer. Help Guide Wireless Noise Canceling Stereo Headset h.ear on 3 Wireless NC (WH-H910N) Pairing and connecting with a computer (Mac) The operation to register the device that you wish to connect to is in standby (sleep) or hibernation mode. 3 Register the headset using , the built-in Bluetooth adaptor may need to be turned...
... "pairing". Depending on the computer you are unsure if your computer has a built-in Bluetooth adaptor, refer to the operating instructions supplied with the computer. Help Guide Wireless Noise Canceling Stereo Headset h.ear on 3 Wireless NC (WH-H910N) Pairing and connecting with a computer (Mac) The operation to register the device that you wish to connect to is in standby (sleep) or hibernation mode. 3 Register the headset using , the built-in Bluetooth adaptor may need to be turned...
Help Guide
Page 51
... connected to the last connected device, you do not know how to turn on the Bluetooth adaptor or are using the computer. 1. Right-click [WH-H910N (h.ear)]. Press and hold the (power) button for about 2 seconds. If [WH-H910N (h.ear)] is not connected, proceed to step 3. 3 Select the headset using , the built-in standby (sleep) or hibernation mode. 2 Turn on the headset. Help Guide Wireless Noise Canceling Stereo Headset h.ear on 3 Wireless NC (WH-H910N) Connecting to a paired computer (Windows 10) Before starting the operation, make...
... connected to the last connected device, you do not know how to turn on the Bluetooth adaptor or are using the computer. 1. Right-click [WH-H910N (h.ear)]. Press and hold the (power) button for about 2 seconds. If [WH-H910N (h.ear)] is not connected, proceed to step 3. 3 Select the headset using , the built-in standby (sleep) or hibernation mode. 2 Turn on the headset. Help Guide Wireless Noise Canceling Stereo Headset h.ear on 3 Wireless NC (WH-H910N) Connecting to a paired computer (Windows 10) Before starting the operation, make...
Help Guide
Page 54
... Start screen. 2. If it has automatically connected to the last connected device, you do not know how to turn on the Bluetooth adaptor or are using the computer. 1. Select [Hardware and Sound], then [Sound]. 54 Right-click the [Start] button, then select [Control Panel] from the button. Help Guide Wireless Noise Canceling Stereo Headset h.ear on 3 Wireless NC (WH-H910N) Connecting to a paired computer (Windows 8.1) Before starting the operation, make sure of the following: Depending on the...
... Start screen. 2. If it has automatically connected to the last connected device, you do not know how to turn on the Bluetooth adaptor or are using the computer. 1. Select [Hardware and Sound], then [Sound]. 54 Right-click the [Start] button, then select [Control Panel] from the button. Help Guide Wireless Noise Canceling Stereo Headset h.ear on 3 Wireless NC (WH-H910N) Connecting to a paired computer (Windows 8.1) Before starting the operation, make sure of the following: Depending on the...
Help Guide
Page 58
... headset using , the built-in standby (sleep) or hibernation mode. 2 Turn on the headset. Check that the indicator (blue) continues to flash after you are unsure if your finger from the button. You will hear the voice guidance say , "Bluetooth connected". 58 You will hear the voice guidance say , "Power on the computer. Help Guide Wireless Noise Canceling Stereo Headset h.ear on 3 Wireless NC (WH-H910N) Connecting to a paired computer (Windows 7) Before starting the operation, make...
... headset using , the built-in standby (sleep) or hibernation mode. 2 Turn on the headset. Check that the indicator (blue) continues to flash after you are unsure if your finger from the button. You will hear the voice guidance say , "Bluetooth connected". 58 You will hear the voice guidance say , "Power on the computer. Help Guide Wireless Noise Canceling Stereo Headset h.ear on 3 Wireless NC (WH-H910N) Connecting to a paired computer (Windows 7) Before starting the operation, make...
Help Guide
Page 60
Set the computer speaker to the "OFF" mode, no sound is in Bluetooth adaptor may need to be turned on ". Help Guide Wireless Noise Canceling Stereo Headset h.ear on 3 Wireless NC (WH-H910N) Connecting to a paired computer (Mac) Compatible OS macOS (version 10.10 or later) Before starting the operation, make sure of the screen. 60 Press and hold the (power) button for about 2 seconds. You will hear the voice guidance say , "Power on . Check the connection status...
Set the computer speaker to the "OFF" mode, no sound is in Bluetooth adaptor may need to be turned on ". Help Guide Wireless Noise Canceling Stereo Headset h.ear on 3 Wireless NC (WH-H910N) Connecting to a paired computer (Mac) Compatible OS macOS (version 10.10 or later) Before starting the operation, make sure of the screen. 60 Press and hold the (power) button for about 2 seconds. You will hear the voice guidance say , "Power on . Check the connection status...
Help Guide
Page 70
... [Media audio] (A2DP). The iPhone is connected. Help Guide Wireless Noise Canceling Stereo Headset h.ear on the smartphone so that only one function only. 1 Pair the headset with both the music playback function and the phone call function are connected simultaneously. To make a multipoint connection using a smartphone and an iPhone to use one for listening to music and the other for making phone calls, change the settings on 3 Wireless NC (WH-H910N) Connecting the headset to an Android smartphone...
... [Media audio] (A2DP). The iPhone is connected. Help Guide Wireless Noise Canceling Stereo Headset h.ear on the smartphone so that only one function only. 1 Pair the headset with both the music playback function and the phone call function are connected simultaneously. To make a multipoint connection using a smartphone and an iPhone to use one for listening to music and the other for making phone calls, change the settings on 3 Wireless NC (WH-H910N) Connecting the headset to an Android smartphone...
Help Guide
Page 88
.... ** in Apple products such as SBC, it operates without any down-conversion of the High-Resolution Audio content (*), and allows approximately 3 times more data (**) than those other technologies to that codec automatically and plays back the music in the same codec. Help Guide Wireless Noise Canceling Stereo Headset h.ear on 3 Wireless NC (WH-H910N) Supported codecs A codec is an audio coding algorithm used in a different codec on sound quality" mode, when music...
.... ** in Apple products such as SBC, it operates without any down-conversion of the High-Resolution Audio content (*), and allows approximately 3 times more data (**) than those other technologies to that codec automatically and plays back the music in the same codec. Help Guide Wireless Noise Canceling Stereo Headset h.ear on 3 Wireless NC (WH-H910N) Supported codecs A codec is an audio coding algorithm used in a different codec on sound quality" mode, when music...
Help Guide
Page 108
... pairing Display the remaining battery life of the headset Display the Bluetooth connection codec Adjust the noise canceling function and Ambient Sound Mode (ambient sound control) Use auto adjustment of the noise canceling function by behavior recognition (Adaptive Sound Control) Select the Equalizer setting Customize the Equalizer setting Switch the sound quality mode by setting the Bluetooth connection mode Set the DSEE HX (completion for high-range sound) function Change the function of the C (custom) button Auto power off setting Turn off the headset Adjust the playback volume Play...
... pairing Display the remaining battery life of the headset Display the Bluetooth connection codec Adjust the noise canceling function and Ambient Sound Mode (ambient sound control) Use auto adjustment of the noise canceling function by behavior recognition (Adaptive Sound Control) Select the Equalizer setting Customize the Equalizer setting Switch the sound quality mode by setting the Bluetooth connection mode Set the DSEE HX (completion for high-range sound) function Change the function of the C (custom) button Auto power off setting Turn off the headset Adjust the playback volume Play...
Help Guide
Page 127
... one -touch connection (NFC) when the headphone cable is turned on. Check that the Bluetooth function of the smartphone is in different directions. You cannot establish a one -touch connection (NFC). You cannot establish a one -touch connection (NFC). Help Guide Wireless Noise Canceling Stereo Headset h.ear on the smartphone. Remove the headphone cable before establishing the one -touch connection (NFC) while charging the battery, because the headset cannot be turned on the headset until the...
... one -touch connection (NFC) when the headphone cable is turned on. Check that the Bluetooth function of the smartphone is in different directions. You cannot establish a one -touch connection (NFC). You cannot establish a one -touch connection (NFC). Help Guide Wireless Noise Canceling Stereo Headset h.ear on the smartphone. Remove the headphone cable before establishing the one -touch connection (NFC) while charging the battery, because the headset cannot be turned on the headset until the...