Symantec 20032623 - Endpoint Protection Small Business Edition Support and Manuals
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Implementation Guide - Page 12
... 205
Managing firewall protection 205 How a firewall works 206 About the Symantec Endpoint Protection firewall 207
Creating a firewall policy 209 Enabling and disabling a firewall policy 210 Adjusting the firewall security level 211
About firewall rules 212 About the firewall rule, firewall setting, and intrusion prevention processing order 213 Changing the order of firewall...
Implementation Guide - Page 16
16 Contents
Recovering client communication settings by using the SylinkDrop tool 321
Troubleshooting communication problems between the management server and the console or the database 322 Verifying the connection with the database 323
Chapter 25
Troubleshooting reporting issues 325
Troubleshooting reporting issues 325 Troubleshooting context-sensitive help for the reporting
console 327...
Implementation Guide - Page 21
... ESX 4.0.x or later ■ VMware Server 2.0.1 ■ Citrix XenServer 5.1 or later
Symantec Endpoint Protection Manager now supports the following new installation
process
features:
■ You can upgrade to fully protect and customize the security in your environment. Symantec Endpoint Protection Small Business Edition combines traditional scanning, behavioral analysis, intrusion...
Implementation Guide - Page 25
..." on page 29. Troubleshooting Symantec Endpoint Protection Small Business Edition
If you install. See "Managing protection on client computers" on page 30. See "Maintaining the security of Symantec Endpoint Protection Small Business Edition" on page 31.
See "Getting up Symantec Endpoint Protection Small Business Edition
You can modify these settings to help fix common...
Implementation Guide - Page 31
... Business Edition 31 Protecting your network with the management server and the client.
Table 1-8
Common issues you can troubleshoot
Task
Description
Fixing installation problems
You can download and run the Symantec Endpoint Protection Small Business Edition Support Tool to view the overall security status of your product licenses" on page 289.
See "Maintaining your network. The...
Implementation Guide - Page 53
...
Admin
Support
Symantec Endpoint Protection Manager console pages (continued)
Description
Manage computers and groups. Installing Symantec Endpoint Protection Manager 53 What you with installation problems on the management server and the client. See "Managing groups of computers" on page 295. Manage Symantec Endpoint Protection Manager settings, licenses, and administrator accounts You...
Implementation Guide - Page 78
... page, in the Common Tasks menu, select Install protection client to the computers that you specify. 78 Installing the Symantec Endpoint Protection Small Business Edition client About client deployment...you should use a domain administrative account if the client computer is used and click Next. 4 For a new installation package, select the client version, the feature set a timeout value to a ...
Implementation Guide - Page 112
... you from the console" on page 114. If Auto-Protect causes a problem with Windows driver replacement. ■ Auto-Protect might cause the firewall to disable all the protection..."Running commands on page 200. See "Creating exceptions for Symantec Endpoint Protection Small Business Edition" on page 233.
If you plan to install more applications and you or the user has configured them ...
Implementation Guide - Page 132
... "Enabling or disabling client submissions to Symantec Security Response" on your computers.
For example, a new threat might not have infections. In some cases client computers require a restart for increased protection
By default, virus and spyware scans detect, remove, and repair the side effects of protection.
Run intrusion prevention
Symantec recommends that you might still have...
Implementation Guide - Page 189
... customize Download Insight settings
1 In the console, open a Virus and Spyware Protection policy and select Download Protection.
2 On the Download Insight tab, make sure that Symantec trusts as good ....
3 Move the slider for detection.
4 Click OK. If you set the level higher, Download Insight detects more secure) or that run on Windows computers" on client computers.
Bloodhound then ...
Implementation Guide - Page 258
... Policies, click LiveUpdate. 3 Right-click the policy that you want, and then click Edit. 3 Under Windows Settings, click Schedule. 4 Check Enable LiveUpdate Scheduling. 5 Specify the frequency. See "Managing content updates" on a client computer are defined in the LiveUpdate policy. To save bandwidth, Symantec Endpoint Protection Small Business Edition clients run scheduled LiveUpdates from...
Implementation Guide - Page 293
...conditions are enabled by the administrator in an upgraded installation: Send However, existing New software package notification conditions become New client software notification conditions. It can occur when there are many clients or when there are frequently scheduled security definition updates. Note: When the Security definitions setting in the New client software notification condition...
Implementation Guide - Page 296
..."Adding an administrator account" on to the Symantec Endpoint Protection Manager console with the System Administrator role can allow the administrator to reset another administrator's forgotten password.
Decide whether the access should be restricted or unrestricted.
About administrator accounts
Administrator accounts provide secure access to the administrator accounts.
Grant access...
Implementation Guide - Page 315
...one of the following topics: ■ Downloading the Symantec Endpoint Protection Support Tool to troubleshoot
computer issues ■ Identifying the point of failure of an installation ■ Troubleshooting communication problems between the management server
and the client ■ Troubleshooting communication problems between the management server
and the console or the database
Downloading...
Implementation Guide - Page 342
... Protection Manager disk space before upgrading to version 12.1
The Symantec Endpoint Protection Manager version 12.1 requires a minimum of 5 GB of the database before upgrading to version 12.1
Table A-12
LiveUpdate policy settings (Windows and Mac only)
Policy setting
Windows
Mac
LiveUpdate Scheduling
Yes
Yes, for Retry Window
Product Update Settings
No
Yes
See "Management...
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