Vtech KidiGo Walkie Talkies Support Questions

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Why Can't Talk To #1 Wallis Talkie On # 2
How com I can't talk to #1 Wallis talkie on # 2

How To Turn On Backlight?
one of the sets is not lighting? Is there an option or setting to turn it on? If yes, please advise.

How To Turn On Backlight?
https://www.manualslib.com/manual/1569503/Vtech-Kidigo.html

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