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...containing pertinent information about the status of your alerts. To view alert details, click the arrow next to review details for all of your WD My Cloud device. Example: Drive Overheating Viewing Alert Details 1. From the Alert list, click the arrow next to the alert ... Network Disconnected This alert presents an error or problem that might cause a problem in the upper right corner of the dashboard. WD MY CLOUD USER MANUAL 25 Alert Icon Type of Alert Informational Warning Critical Description Informational alerts keep you 'd like to view, or click ...
...containing pertinent information about the status of your alerts. To view alert details, click the arrow next to review details for all of your WD My Cloud device. Example: Drive Overheating Viewing Alert Details 1. From the Alert list, click the arrow next to the alert ... Network Disconnected This alert presents an error or problem that might cause a problem in the upper right corner of the dashboard. WD MY CLOUD USER MANUAL 25 Alert Icon Type of Alert Informational Warning Critical Description Informational alerts keep you 'd like to view, or click ...
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... and request support check box. 3. Obtaining Customer Support To open the Support page: 1. Click the Privacy Policy link to WD. WD MY CLOUD USER MANUAL 26 THE DASHBOARD AT A GLANCE Dismissing an Alert 1. Click Support to display the following page: If a problem occurs ...with the WD My Cloud device, WD Technical Support needs information about your device information and request support: Run a system report and send it to WD automatically....
... and request support check box. 3. Obtaining Customer Support To open the Support page: 1. Click the Privacy Policy link to WD. WD MY CLOUD USER MANUAL 26 THE DASHBOARD AT A GLANCE Dismissing an Alert 1. Click Support to display the following page: If a problem occurs ...with the WD My Cloud device, WD Technical Support needs information about your device information and request support: Run a system report and send it to WD automatically....
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...see WD phone numbers and other contact information, click the Contacts link. Review the confirmation message, then click OK. Logging Off of the device for approximately 4 seconds and then releasing it. WD MY CLOUD USER MANUAL 27 Use the following steps to WD Technical ... manual, click the Product Documentation link. To see answers to your WD My Cloud device by holding the power button on the screen. 2. Click Shutdown. 3. Click Reboot. 3. Review the confirmation message, then click OK. Click the toggle button to participate in the Product Improvement...
...see WD phone numbers and other contact information, click the Contacts link. Review the confirmation message, then click OK. Logging Off of the device for approximately 4 seconds and then releasing it. WD MY CLOUD USER MANUAL 27 Use the following steps to WD Technical ... manual, click the Product Documentation link. To see answers to your WD My Cloud device by holding the power button on the screen. 2. Click Shutdown. 3. Click Reboot. 3. Review the confirmation message, then click OK. Click the toggle button to participate in the Product Improvement...
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... for Android, and install it on your WDMyCloud or other public cloud accounts. Add Manually: If the mobile device is not on page 41.) Note: You must generate one time only. Review the Western Digital End User License Agreement, then click Accept. 4. In the Add Manually section, tap WD Device. - Codes are valid...
... for Android, and install it on your WDMyCloud or other public cloud accounts. Add Manually: If the mobile device is not on page 41.) Note: You must generate one time only. Review the Western Digital End User License Agreement, then click Accept. 4. In the Add Manually section, tap WD Device. - Codes are valid...
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... popular Android devices. Download the WD Photos mobile app from the Apple App Store or Google Play Store and install it . WD MY CLOUD USER MANUAL 44 Review the Western Digital End User License Agreement, then click Accept. WD Photos is compatible with the most recent firmware, connected to display a list of the...
... popular Android devices. Download the WD Photos mobile app from the Apple App Store or Google Play Store and install it . WD MY CLOUD USER MANUAL 44 Review the Western Digital End User License Agreement, then click Accept. WD Photos is compatible with the most recent firmware, connected to display a list of the...
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...a USB, Remote, or Internal Backup job. 1. The selected Backup job is now deleted and removed from the drop-down menu. 4. Click Create. Review the details of backup you'd like to perform. • Copy • Incremental If you 'd like to modify, then click the Modify Job icon...USB, Remote, or Internal Backups, if not already selected. 2. Select the frequency of a USB, Remote, and Internal Backup job. 1. WD MY CLOUD USER MANUAL 52 Initiating an Immediate Internal Backup On the Internal Backups screen, under Internal Backup Queue, select the job you 'd...
...a USB, Remote, or Internal Backup job. 1. The selected Backup job is now deleted and removed from the drop-down menu. 4. Click Create. Review the details of backup you'd like to perform. • Copy • Incremental If you 'd like to modify, then click the Modify Job icon...USB, Remote, or Internal Backups, if not already selected. 2. Select the frequency of a USB, Remote, and Internal Backup job. 1. WD MY CLOUD USER MANUAL 52 Initiating an Immediate Internal Backup On the Internal Backups screen, under Internal Backup Queue, select the job you 'd...
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... you don't select Autoupdate, in the Backup Now field, indicate whether you to backup the data on your Amazon S3 Cloud backup bucket to activate the Autoupdate feature. Review your backup based on the device. (Example Volume_1/backup) 10. Creating a Camera Backup Use the following steps to... back up your backup on a schedule you create. If you 'd like to the WD My Cloud device. Ensure that share. In...
... you don't select Autoupdate, in the Backup Now field, indicate whether you to backup the data on your Amazon S3 Cloud backup bucket to activate the Autoupdate feature. Review your backup based on the device. (Example Volume_1/backup) 10. Creating a Camera Backup Use the following steps to... back up your backup on a schedule you create. If you 'd like to the WD My Cloud device. Ensure that share. In...
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... following information displays: RAID Health. Auto-Rebuild status (whether or not Auto Rebuild is turned on your WD My Cloud device. Options include: JBOD Spanning The use for your device. 1. Click RAID, if not already selected. 3. Click Change RAID Mode... Combination of one drive to the secondary disks. This option is only available for 4-bay My Cloud devices. WARNING! On the Navigation bar, click Storage to display the Storage screen. 2. Review the Warning message and click OK. 5. RAID 1 provides complete data redundancy, but managed as separate...
... following information displays: RAID Health. Auto-Rebuild status (whether or not Auto Rebuild is turned on your WD My Cloud device. Options include: JBOD Spanning The use for your device. 1. Click RAID, if not already selected. 3. Click Change RAID Mode... Combination of one drive to the secondary disks. This option is only available for 4-bay My Cloud devices. WARNING! On the Navigation bar, click Storage to display the Storage screen. 2. Review the Warning message and click OK. 5. RAID 1 provides complete data redundancy, but managed as separate...
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... hard drives, enabling accelerated reading and recording of them fails, other (s) continue to read/write data until the faulty hard drive is complete, review the status of your RAID selection, you can Configure RAID 5+spare, which data is written in progress. 16. This option is only available on... data until the faulty hard drive is complete, click Finish again. Do not turn off your WD My Cloud device while these changes are recorded on 4-bay My Cloud devices. Review the status of the data are in stripes across primary disks that have been mirrored to become the hot ...
... hard drives, enabling accelerated reading and recording of them fails, other (s) continue to read/write data until the faulty hard drive is complete, review the status of your RAID selection, you can Configure RAID 5+spare, which data is written in progress. 16. This option is only available on... data until the faulty hard drive is complete, click Finish again. Do not turn off your WD My Cloud device while these changes are recorded on 4-bay My Cloud devices. Review the status of the data are in stripes across primary disks that have been mirrored to become the hot ...
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Review the hard drive information and click Close. The serial number of the hard drive selected. WD MY CLOUD USER MANUAL 60 MANAGING STORAGE ON WD MY CLOUD Disk Status The Disk Status screen identifies the health of the disk drives as well as the status and information on each ...the drive selected. The Hard Drive Information screen displays the following steps to view information. 3. The current firmware version used in your WD My Cloud device. The Disk Status screen consists of the following areas: Disks Profile: This area displays the general status of all of the...
Review the hard drive information and click Close. The serial number of the hard drive selected. WD MY CLOUD USER MANUAL 60 MANAGING STORAGE ON WD MY CLOUD Disk Status The Disk Status screen identifies the health of the disk drives as well as the status and information on each ...the drive selected. The Hard Drive Information screen displays the following steps to view information. 3. The current firmware version used in your WD My Cloud device. The Disk Status screen consists of the following areas: Disks Profile: This area displays the general status of all of the...
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...In the Device IP field, enter the IP address of the device where the iSCSI target resides, then click Next. 4. WD MY CLOUD USER MANUAL 63 Volume Virtualization Volume Virtualization simplifies scalability by allowing you to delete. 3. On the Storage page, click Volume... removed from the iSCSI Target list. Click Create. 3. Select a LUN (Local Unit Number) from the retrieved list, then click Next. 5. Review the Volume Virtualization summary to ensure that the Authentication toggle button is Off, then click Next. 6. To add authentication to the target, click the...
...In the Device IP field, enter the IP address of the device where the iSCSI target resides, then click Next. 4. WD MY CLOUD USER MANUAL 63 Volume Virtualization Volume Virtualization simplifies scalability by allowing you to delete. 3. On the Storage page, click Volume... removed from the iSCSI Target list. Click Create. 3. Select a LUN (Local Unit Number) from the retrieved list, then click Next. 5. Review the Volume Virtualization summary to ensure that the Authentication toggle button is Off, then click Next. 6. To add authentication to the target, click the...
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...screen, enter and reenter a password for your administrator account, then click Save. If your router. Review the information on access the Dashboard from the cloud remotely. Click Configure to change the type of connection you to access your apps. Manual: Establishes ...the ports you will have to turn on your administrator account already has a password associated with it, review the Dashboard Cloud Access screen, then click OK. WD MY CLOUD USER MANUAL 78 If successful, a direct connection is established. A manual router configuration is established...
...screen, enter and reenter a password for your administrator account, then click Save. If your router. Review the information on access the Dashboard from the cloud remotely. Click Configure to change the type of connection you to access your apps. Manual: Establishes ...the ports you will have to turn on your administrator account already has a password associated with it, review the Dashboard Cloud Access screen, then click OK. WD MY CLOUD USER MANUAL 78 If successful, a direct connection is established. A manual router configuration is established...
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CONFIGURING SETTINGS You can review or update the following fields on the associated screen, then click Save: .... This improves performance and reliability. Options Include: • Auto • 100 • 1000 WD MY CLOUD USER MANUAL 84 This information will not be displayed once it is set to Off. Select the method...Once selected, complete the following fields: IPv4 Network Mode By default, the network mode is entered into the WD My Cloud server. 2. Select the link speed for your Subnet mask, Gateway IP address, and DNS Server in a safe location...
CONFIGURING SETTINGS You can review or update the following fields on the associated screen, then click Save: .... This improves performance and reliability. Options Include: • Auto • 100 • 1000 WD MY CLOUD USER MANUAL 84 This information will not be displayed once it is set to Off. Select the method...Once selected, complete the following fields: IPv4 Network Mode By default, the network mode is entered into the WD My Cloud server. 2. Select the link speed for your Subnet mask, Gateway IP address, and DNS Server in a safe location...
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...click the toggle button. Active Directory Enabling this function allows you 'd like to store your information. WD MY CLOUD USER MANUAL 88 Distributed File System is disabled by default. 1. To enable/disable Active Directory, click...the toggle button. Enter the name of the remote folder where you 'd like to use for your WD My Cloud device to store your information. Click Configure. 3. In the Root Folder field, enter the name for your remote... Save. Enter the Domain Name System (DNS) Server1 IP address. 3. Review the information on the screen, then click Save.
...click the toggle button. Active Directory Enabling this function allows you 'd like to store your information. WD MY CLOUD USER MANUAL 88 Distributed File System is disabled by default. 1. To enable/disable Active Directory, click...the toggle button. Enter the name of the remote folder where you 'd like to use for your WD My Cloud device to store your information. Click Configure. 3. In the Root Folder field, enter the name for your remote... Save. Enter the Domain Name System (DNS) Server1 IP address. 3. Review the information on the screen, then click Save.
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... test checks the hard drives for your system logs, and enable extended logging for major performance problems. The result of your diagnostics. WD MY CLOUD USER MANUAL 92 The quick test can also view your diagnostics. A progress bar appears, indicating test progress and whether the device passed...toggle button to extending your device. You can take hours to get assistance. You will be informed of the condition of the hard drives. Review the test results and click Close. If the device fails the test, click Help icon at the top of the events occurring ...
... test checks the hard drives for your system logs, and enable extended logging for major performance problems. The result of your diagnostics. WD MY CLOUD USER MANUAL 92 The quick test can also view your diagnostics. A progress bar appears, indicating test progress and whether the device passed...toggle button to extending your device. You can take hours to get assistance. You will be informed of the condition of the hard drives. Review the test results and click Close. If the device fails the test, click Help icon at the top of the events occurring ...
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...File" on flash system LED. Click Restore. 3. In the Restore to create or restore a configuration file. The device reboots. Perform one WD My Cloud device. Click the toggle button to restore data; Data recovery programs cannot be used to turn on page 94," to Default area, click ...or Full Restore. 2. Flash System LED The Flash System LED option flashes the device Power LED. WD MY CLOUD USER MANUAL 93 This option is complete, launch the dashboard. Review the confirmation message and click OK. Note: To erase all user data and shares, with the exception of...
...File" on flash system LED. Click Restore. 3. In the Restore to create or restore a configuration file. The device reboots. Perform one WD My Cloud device. Click the toggle button to restore data; Data recovery programs cannot be used to turn on page 94," to Default area, click ...or Full Restore. 2. Flash System LED The Flash System LED option flashes the device Power LED. WD MY CLOUD USER MANUAL 93 This option is complete, launch the dashboard. Review the confirmation message and click OK. Note: To erase all user data and shares, with the exception of...
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...has been up and running . Rebooting the Device 1. Your WD My Cloud safely reboots. Viewing Device Uptime The Device Uptime area displays the amount of time your WD My Cloud device. 1. Review the confirmation message and then click OK. The configuration file saves to... System Configuration area, click Import File. 2. Once the reboot is loaded. This area also displays the amount of your current configurations. Review the confirmation message and then click OK. System Configuration The system configuration area allows you to save a configuration file. In the...
...has been up and running . Rebooting the Device 1. Your WD My Cloud safely reboots. Viewing Device Uptime The Device Uptime area displays the amount of time your WD My Cloud device. 1. Review the confirmation message and then click OK. The configuration file saves to... System Configuration area, click Import File. 2. Once the reboot is loaded. This area also displays the amount of your current configurations. Review the confirmation message and then click OK. System Configuration The system configuration area allows you to save a configuration file. In the...
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...take several hours to complete. Click Format Disk. 3. Your WD My Cloud is scanned for any errors. Formatting your WD My Cloud device. 1. Review the confirmation message, select the check box, and click OK. Your WD My Cloud begins formatting. Click Scan Disk. 3. Data recovery programs cannot be ... you to format your device's hard disk(s). In the Scan Disk area, select the volume you to scan your WD My Cloud device. 1. WD MY CLOUD USER MANUAL 95 Formatting Your Disk WARNING! Scanning Your Disk Use the following steps to format the disks on your ...
...take several hours to complete. Click Format Disk. 3. Your WD My Cloud is scanned for any errors. Formatting your WD My Cloud device. 1. Review the confirmation message, select the check box, and click OK. Your WD My Cloud begins formatting. Click Scan Disk. 3. Data recovery programs cannot be ... you to format your device's hard disk(s). In the Scan Disk area, select the volume you to scan your WD My Cloud device. 1. WD MY CLOUD USER MANUAL 95 Formatting Your Disk WARNING! Scanning Your Disk Use the following steps to format the disks on your ...
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... modify an ISO share. 1. Note: If FTP Access or WebDAV access are disabled for the ISO Share, click the toggle button. Review the ISO share details, then click Close. Review the confirmation message, then click OK. On the ISO Mount screen, select the Delete icon next to the ISO share that you... any necessary changes, then click Save. 6. Your ISO share is deleted and removed from the ISO Share List. The ISO share is created. WD MY CLOUD USER MANUAL 97 In the ISO Share area, select Details next to the ISO share that you 'd like to modify an ISO share. 1. Click...
... modify an ISO share. 1. Note: If FTP Access or WebDAV access are disabled for the ISO Share, click the toggle button. Review the ISO share details, then click Close. Review the confirmation message, then click OK. On the ISO Mount screen, select the Delete icon next to the ISO share that you... any necessary changes, then click Save. 6. Your ISO share is deleted and removed from the ISO Share List. The ISO share is created. WD MY CLOUD USER MANUAL 97 In the ISO Share area, select Details next to the ISO share that you 'd like to modify an ISO share. 1. Click...
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...also displays the current version of the firmware and indicates when the last firmware update was made. WD MY CLOUD USER MANUAL 101 In the New Firmware field, click Check for Updates 1. Review the confirmation message and click OK. The update installs on your device. Available Updates You can check... a manual update. When the update is available, click Install and Reboot. Manual Update Follow this procedure to the firmware update file and click Open. 3. Review the Update Firmware screen and click OK. If an update is complete, your WD My...
...also displays the current version of the firmware and indicates when the last firmware update was made. WD MY CLOUD USER MANUAL 101 In the New Firmware field, click Check for Updates 1. Review the confirmation message and click OK. The update installs on your device. Available Updates You can check... a manual update. When the update is available, click Install and Reboot. Manual Update Follow this procedure to the firmware update file and click Open. 3. Review the Update Firmware screen and click OK. If an update is complete, your WD My...