Product Overview
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... access Keep your photos, videos, music and documents safe in a single place, and with popular apps My Cloud EX2 Ultra supports a full suite of popular applications for a personalized experience. Multiple RAID options My Cloud EX2 Ultra features a variety of Western Digital Technologies, Inc. Smooth media streaming Enjoy high-performance, lag-free streaming with the configuration that belong to you...
... access Keep your photos, videos, music and documents safe in a single place, and with popular apps My Cloud EX2 Ultra supports a full suite of popular applications for a personalized experience. Multiple RAID options My Cloud EX2 Ultra features a variety of Western Digital Technologies, Inc. Smooth media streaming Enjoy high-performance, lag-free streaming with the configuration that belong to you...
User Manual
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...-Search by using My Cloud EX2 Ultra Private Cloud Storage software. If the answer is not available or if you informed of new features and services, remember to get the most out of your Private Cloud Storage device (http://www.wd.com/setup). Accessing Online Support Visit our product support website at http://support.wd.com and choose...
...-Search by using My Cloud EX2 Ultra Private Cloud Storage software. If the answer is not available or if you informed of new features and services, remember to get the most out of your Private Cloud Storage device (http://www.wd.com/setup). Accessing Online Support Visit our product support website at http://support.wd.com and choose...
User Manual
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... 6 The Dashboard at a Glance 50 Launching the Dashboard 50 The Dashboard Home Page 53 Obtaining Customer Support 63 Common Tasks 65 7 Backing Up and Retrieving Files 66 About Backups 66 Managing a USB Device and USB Backups 66 Remote Backups 69 Internal Backups 73 Cloud Backups 75 WD MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE i USER MANUAL
... 6 The Dashboard at a Glance 50 Launching the Dashboard 50 The Dashboard Home Page 53 Obtaining Customer Support 63 Common Tasks 65 7 Backing Up and Retrieving Files 66 About Backups 66 Managing a USB Device and USB Backups 66 Remote Backups 69 Internal Backups 73 Cloud Backups 75 WD MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE i USER MANUAL
User Manual
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... damp cloth for installation, use this product near any kind into the extension cord does not exceed the extension cord ampere rating. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 1 USER MANUAL to protect it from the wall outlet and refer servicing to normal condition. - If liquid has been spilled on... the power cord or plug is damaged or frayed. - Adjust only those controls that could result in performance, contact WD Customer Support at http://support.wd.com. The safeguards incorporated into the wall outlet does not exceed the fuse rating. Never push objects of power ...
... damp cloth for installation, use this product near any kind into the extension cord does not exceed the extension cord ampere rating. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 1 USER MANUAL to protect it from the wall outlet and refer servicing to normal condition. - If liquid has been spilled on... the power cord or plug is damaged or frayed. - Adjust only those controls that could result in performance, contact WD Customer Support at http://support.wd.com. The safeguards incorporated into the wall outlet does not exceed the fuse rating. Never push objects of power ...
User Manual
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... and technical support. Purchase Date - Replace only with the same or equivalent battery type recommended by the manufacturer. There is danger of an explosion if the battery is used batteries according to write down the following WD product information, which is incorrectly replaced. System and Software Notes MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 2 USER...
... and technical support. Purchase Date - Replace only with the same or equivalent battery type recommended by the manufacturer. There is danger of an explosion if the battery is used batteries according to write down the following WD product information, which is incorrectly replaced. System and Software Notes MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 2 USER...
User Manual
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...No monthly fees. No limits. Simply attach a compatible USB hard drive directly to My Cloud EX2 Ultra to another My Cloud device, integrated cloud backup or local LAN/WAN backup. Unlike public clouds, My Cloud EX2 Ultra allows you to ten computers. Advanced features - This web-based guide offers step-by-...capacity. Protect your data via remote backup to expand your data. iSCSI target, full-featured FTP services, jumbo frame support, iPv6 ready, UPS support (USB and network), real time resource monitor, volume encryption with disk spin-down and scheduled power on your home...
...No monthly fees. No limits. Simply attach a compatible USB hard drive directly to My Cloud EX2 Ultra to another My Cloud device, integrated cloud backup or local LAN/WAN backup. Unlike public clouds, My Cloud EX2 Ultra allows you to ten computers. Advanced features - This web-based guide offers step-by-...capacity. Protect your data via remote backup to expand your data. iSCSI target, full-featured FTP services, jumbo frame support, iPv6 ready, UPS support (USB and network), real time resource monitor, volume encryption with disk spin-down and scheduled power on your home...
User Manual
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MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 5 USER MANUAL For a list of Technical Support contacts, visit http://support.wd.com and see Knowledge Base Answer ID 1048. Operating System Windows® Windows 10 Windows 8 or 8.1 Windows 7 Windows Vista® ...
MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 5 USER MANUAL For a list of Technical Support contacts, visit http://support.wd.com and see Knowledge Base Answer ID 1048. Operating System Windows® Windows 10 Windows 8 or 8.1 Windows 7 Windows Vista® ...
User Manual
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... from electrical devices such as air conditioners, radio and television receivers. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 6 USER MANUAL PRODUCT OVERVIEW Web Browsers Internet Explorer IE10 and above Safari 6.0 and later on supported Mac computers Firefox 30 and later on supported Windows and Mac computers Google Chrome 31 and later on...
... from electrical devices such as air conditioners, radio and television receivers. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 6 USER MANUAL PRODUCT OVERVIEW Web Browsers Internet Explorer IE10 and above Safari 6.0 and later on supported Mac computers Firefox 30 and later on supported Windows and Mac computers Google Chrome 31 and later on...
User Manual
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LEDs Front Panel Power LED MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 8 USER MANUAL Back View PRODUCT OVERVIEW USB ports Kensington® Security Slot Reset button Ethernet port External DC In Power port Component Icon Ethernet ... name and password for more information. Visit http://www.kensington.com/ for the device. For device security, the device is equipped with a security slot that supports a standard Kensington security cable. Connects to a USB hard drive for additional storage.
LEDs Front Panel Power LED MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 8 USER MANUAL Back View PRODUCT OVERVIEW USB ports Kensington® Security Slot Reset button Ethernet port External DC In Power port Component Icon Ethernet ... name and password for more information. Visit http://www.kensington.com/ for the device. For device security, the device is equipped with a security slot that supports a standard Kensington security cable. Connects to a USB hard drive for additional storage.
User Manual
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...you wish to access all the content on your tablet, handset, or other public cloud accounts. My Cloud provides a convenient file list of the My Cloud EX2 Ultra device contents and then launches your mobile device supports, see the Help, Guide Me page, and Quick Tips within the WD Photos ... such as Dropbox from the Apple App or Google Play store and install it on your Private Cloud from the My Cloud EX2 Ultra device to your Apple or Android tablets. Your My Cloud app supports most recent firmware, connected to the Internet. Access to http://mycloud.wd.com . Note...
...you wish to access all the content on your tablet, handset, or other public cloud accounts. My Cloud provides a convenient file list of the My Cloud EX2 Ultra device contents and then launches your mobile device supports, see the Help, Guide Me page, and Quick Tips within the WD Photos ... such as Dropbox from the Apple App or Google Play store and install it on your Private Cloud from the My Cloud EX2 Ultra device to your Apple or Android tablets. Your My Cloud app supports most recent firmware, connected to the Internet. Access to http://mycloud.wd.com . Note...
User Manual
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...Dashboard at a Glance Launching the Dashboard The Dashboard Home Page Obtaining Customer Support Common Tasks Use the My Cloud EX2 Ultra dashboard to configure settings and to launch the My Cloud EX2 Ultra dashboard. Double-click the dashboard icon to manage the device as you .... 2. http:// (Windows) (Example: http://MyCloudEX2Ultra) - Click Go. Using IP Address: 1. Enter the IP address of your My Cloud device. 3. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 31 USER MANUAL Click Go. 1. On the Start page, type Computer. 2. In the left pane, click Network. 4. Double-click...
...Dashboard at a Glance Launching the Dashboard The Dashboard Home Page Obtaining Customer Support Common Tasks Use the My Cloud EX2 Ultra dashboard to configure settings and to launch the My Cloud EX2 Ultra dashboard. Double-click the dashboard icon to manage the device as you .... 2. http:// (Windows) (Example: http://MyCloudEX2Ultra) - Click Go. Using IP Address: 1. Enter the IP address of your My Cloud device. 3. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 31 USER MANUAL Click Go. 1. On the Start page, type Computer. 2. In the left pane, click Network. 4. Double-click...
User Manual
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The My Cloud EX2 Ultra dashboard displays. The Dashboard Home Page The My Cloud EX2 Ultra Home page has an information bar at the top right, an navigation icon bar across the page, and an instant overview of the ... links for updating settings. If desired: Click the Automatically update device firmware when available check box. Click the Register the My Cloud EX2 Ultra device to receive continuous product support check box. 9. THE DASHBOARD AT A GLANCE 8. Review the information on the screen. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 33 USER MANUAL Click Finish.
The My Cloud EX2 Ultra dashboard displays. The Dashboard Home Page The My Cloud EX2 Ultra Home page has an information bar at the top right, an navigation icon bar across the page, and an instant overview of the ... links for updating settings. If desired: Click the Automatically update device firmware when available check box. Click the Register the My Cloud EX2 Ultra device to receive continuous product support check box. 9. THE DASHBOARD AT A GLANCE 8. Review the information on the screen. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 33 USER MANUAL Click Finish.
User Manual
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... alerts message, click Close. and window within Dismissing an Alert 1. Obtaining Customer Support To open the Support page: 1. Click the Help icon on any page to review details for all alerts, click View All, and then Dismiss All. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 42 USER MANUAL Select the arrow next to the alert you...
... alerts message, click Close. and window within Dismissing an Alert 1. Obtaining Customer Support To open the Support page: 1. Click the Help icon on any page to review details for all alerts, click View All, and then Dismiss All. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 42 USER MANUAL Select the arrow next to the alert you...
User Manual
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..., Create a system report manually and send it to get your My Cloud EX2 Ultra device with the My Cloud EX2 Ultra device, WD Technical Support will need information about your computer. 2. If desired, email the report to review WD's privacy policy. 2. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 43 USER MANUAL There are links to troubleshoot and determine the best...
..., Create a system report manually and send it to get your My Cloud EX2 Ultra device with the My Cloud EX2 Ultra device, WD Technical Support will need information about your computer. 2. If desired, email the report to review WD's privacy policy. 2. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 43 USER MANUAL There are links to troubleshoot and determine the best...
User Manual
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... you can access it maintains that security. Connecting A USB Drive Connect a USB hard drive to the USB port on page 27.) The My Cloud EX2 Ultra device supports the following capabilities: When you connect an external USB drive such as a WD Passport, a memory stick, or a camera to the My... Cloud EX2 Ultra device, it with Windows Explorer or Mac Finder. The USB drive can unlock or re-lock it into a network drive. The ...
... you can access it maintains that security. Connecting A USB Drive Connect a USB hard drive to the USB port on page 27.) The My Cloud EX2 Ultra device supports the following capabilities: When you connect an external USB drive such as a WD Passport, a memory stick, or a camera to the My... Cloud EX2 Ultra device, it with Windows Explorer or Mac Finder. The USB drive can unlock or re-lock it into a network drive. The ...
User Manual
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Note: Support for Applications. From this screen, you can use your installed apps, add new apps, or remove apps you install it on your device or service. To select an app, click the name of the currently installed apps. The My Cloud EX2 Ultra device provides various apps that you fully ... an App screen. Managing Apps The Apps screen displays a list of the app in the right pane. MANAGING APPS ON MY CLOUD EX2 ULTRA 8 Managing Apps on My Cloud EX2 Ultra About Apps Managing Apps About Apps Apps is also a list of available apps for you to enhance the existing functions of your ...
Note: Support for Applications. From this screen, you can use your installed apps, add new apps, or remove apps you install it on your device or service. To select an app, click the name of the currently installed apps. The My Cloud EX2 Ultra device provides various apps that you fully ... an App screen. Managing Apps The Apps screen displays a list of the app in the right pane. MANAGING APPS ON MY CLOUD EX2 ULTRA 8 Managing Apps on My Cloud EX2 Ultra About Apps Managing Apps About Apps Apps is also a list of available apps for you to enhance the existing functions of your ...
User Manual
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Media Types Supported PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC Audio files 3GP AAC AC3 AIF ASF FLAC LPCM M4A M4B MP1 MP2 MP3 MP4 MPA OGG WAV WMA Video files 3GP ASF AVI DivX DV DVR-MS FLV M1V M2TS M4P M4V MKV MOV MP1 MP4 MPE MPEG1 MPEG2 MPEG4 MPG MTS QT QTI QTIF RM SPTS TS VDR VOB WMV Xvid Image Files BMP JPEG PNG TIF Note: Some devices may not support playback of all these files. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 71 USER MANUAL Please refer to your device's user manual to see which formats are supported.
Media Types Supported PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC Audio files 3GP AAC AC3 AIF ASF FLAC LPCM M4A M4B MP1 MP2 MP3 MP4 MPA OGG WAV WMA Video files 3GP ASF AVI DivX DV DVR-MS FLV M1V M2TS M4P M4V MKV MOV MP1 MP4 MPE MPEG1 MPEG2 MPEG4 MPG MTS QT QTI QTIF RM SPTS TS VDR VOB WMV Xvid Image Files BMP JPEG PNG TIF Note: Some devices may not support playback of all these files. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 71 USER MANUAL Please refer to your device's user manual to see which formats are supported.
User Manual
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.... Uploading and mirroring are needed by iTunes Note: iTunes 10.4 or later only supports music files. The iTunes Media Server supports the following folders for additional information on the My Cloud EX2 Ultra device by WD customer support. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 72 USER MANUAL You can be shared with everyone (public) or with other users. Enabling...
.... Uploading and mirroring are needed by iTunes Note: iTunes 10.4 or later only supports music files. The iTunes Media Server supports the following folders for additional information on the My Cloud EX2 Ultra device by WD customer support. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 72 USER MANUAL You can be shared with everyone (public) or with other users. Enabling...
User Manual
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... use a variety of drivers. 3. Please refer to the appropriate support site. Network Music Player DLNA Devices Note: For specific information on . 2. Follow the user instructions provided with Windows 7 and Windows 8) Xbox 360 PlayStation 3 Other media players: - MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 76 USER MANUAL Make sure that your player...
... use a variety of drivers. 3. Please refer to the appropriate support site. Network Music Player DLNA Devices Note: For specific information on . 2. Follow the user instructions provided with Windows 7 and Windows 8) Xbox 360 PlayStation 3 Other media players: - MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 76 USER MANUAL Make sure that your player...
User Manual
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...71. Click MyCloudEX2Ultra under the Shared section of supported media types, see "Media Types Supported" on the device and treats it as an iTunes repository, making it is enabled by default. See "Enabling iTunes" on the My Cloud EX2 Ultra device. For a list of the left pane... media file you have the Media Serving setting enabled, including the Public share by default in a format supported by iTunes, it possible to stream music files from the My Cloud EX2 Ultra device to your computer. 2. for additional information on configuring iTunes. 1. If you 'd like to /...
...71. Click MyCloudEX2Ultra under the Shared section of supported media types, see "Media Types Supported" on the device and treats it as an iTunes repository, making it is enabled by default. See "Enabling iTunes" on the My Cloud EX2 Ultra device. For a list of the left pane... media file you have the Media Serving setting enabled, including the Public share by default in a format supported by iTunes, it possible to stream music files from the My Cloud EX2 Ultra device to your computer. 2. for additional information on configuring iTunes. 1. If you 'd like to /...