Product Overview
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With My Cloud EX2 Ultra, you'll be able to automatically sync content across computers, easily share files and folders, and enjoy multiple backup options so you can create your media safe in a single place on this high-performance NAS solution, and access it securely from anywhere. My Cloud™ EX2 Ultra NAS High-performance backup, sharing, syncing and access from anywhere. Keep your own personalized system with ease.
With My Cloud EX2 Ultra, you'll be able to automatically sync content across computers, easily share files and folders, and enjoy multiple backup options so you can create your media safe in a single place on this high-performance NAS solution, and access it securely from anywhere. My Cloud™ EX2 Ultra NAS High-performance backup, sharing, syncing and access from anywhere. Keep your own personalized system with ease.
Product Overview
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... to other countries. Automatically synchronize your data between your NAS and a supported cloud service like WD SmartWare™ or Acronis, PC users, PC users can even automatically back up to change without notice. Sync your content across all your content is saved, while Mac users have full access to Apple Time Machine for Internet connection KIT CONTENTS Network Attached Storage Ethernet cable AC adapter Quick Install Guide , OPERATING SPECIFICATIONS Operating temperature: 5°C to 1GB...
... to other countries. Automatically synchronize your data between your NAS and a supported cloud service like WD SmartWare™ or Acronis, PC users, PC users can even automatically back up to change without notice. Sync your content across all your content is saved, while Mac users have full access to Apple Time Machine for Internet connection KIT CONTENTS Network Attached Storage Ethernet cable AC adapter Quick Install Guide , OPERATING SPECIFICATIONS Operating temperature: 5°C to 1GB...
User Manual
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... & RMA Services-Get warranty, product replacement (RMA), RMA status, and data recovery information. Knowledge Base-Search by using My Cloud EX2 Ultra Private Cloud Storage software. Most technical support questions can easily register your drive online at http://support.wd.com and choose from these topics: Downloads-Download drivers, software, and updates for the entire warranty period and our extensive knowledge base is available 24/7. Email support is free for your...
... & RMA Services-Get warranty, product replacement (RMA), RMA status, and data recovery information. Knowledge Base-Search by using My Cloud EX2 Ultra Private Cloud Storage software. Most technical support questions can easily register your drive online at http://support.wd.com and choose from these topics: Downloads-Download drivers, software, and updates for the entire warranty period and our extensive knowledge base is available 24/7. Email support is free for your...
User Manual
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...Ultra 81 Storage Types 81 RAID Storage 82 Disk Status 86 iSCSI Storage 88 Volume Virtualization 92 9 Managing Apps on My Cloud EX2 Ultra 97 About Apps 97 Managing Apps 97 10 Playing/Streaming Videos, Photos, & Music 101 Media Servers 101 Media Storage 103 Enabling DLNA and iTunes 103 Accessing Your Private Cloud Using Media Players 107 Accessing Your Private Cloud Using iTunes 108 11 Configuring Settings 109 General 109 Network 118 Media 125 Utilities 125 Notifications 128 Firmware Update 131 12 Replacing a Drive 133 Identifying a Faulty Hard Drive 133 Replacing a Drive...
...Ultra 81 Storage Types 81 RAID Storage 82 Disk Status 86 iSCSI Storage 88 Volume Virtualization 92 9 Managing Apps on My Cloud EX2 Ultra 97 About Apps 97 Managing Apps 97 10 Playing/Streaming Videos, Photos, & Music 101 Media Servers 101 Media Storage 103 Enabling DLNA and iTunes 103 Accessing Your Private Cloud Using Media Players 107 Accessing Your Private Cloud Using iTunes 108 11 Configuring Settings 109 General 109 Network 118 Media 125 Utilities 125 Notifications 128 Firmware Update 131 12 Replacing a Drive 133 Identifying a Faulty Hard Drive 133 Replacing a Drive...
User Manual
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Drive management - Control your data with a built-in iTunes® server, you can be downloaded from http://products.wd.com/updates. JBOD, and spanning modes. Choose from RAID 1, USB, cloud or LAN/WAN backup depending upon your drives, manage users and utilize energy-saving features. Monitor your data security needs. Advanced serving options - MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 3 USER MANUAL This user manual provides step-by-step installation instructions and other DLNA®/UPnP® devices. Easy to your NAS - Including aMule...
Drive management - Control your data with a built-in iTunes® server, you can be downloaded from http://products.wd.com/updates. JBOD, and spanning modes. Choose from RAID 1, USB, cloud or LAN/WAN backup depending upon your drives, manage users and utilize energy-saving features. Monitor your data security needs. Advanced serving options - MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 3 USER MANUAL This user manual provides step-by-step installation instructions and other DLNA®/UPnP® devices. Easy to your NAS - Including aMule...
User Manual
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Mac® users, utilize all your content in -depth, interactive information on /off. Two USB 3.0 expansion ports are provided. This web-based guide offers step-by-step help users get the most out of Apple® Time Machine® backup software to keep all the features of their My Cloud EX2 Ultra device. No mysterious location of your product's features. Update your data. Advanced features - MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 4 USER MANUAL PC...
Mac® users, utilize all your content in -depth, interactive information on /off. Two USB 3.0 expansion ports are provided. This web-based guide offers step-by-step help users get the most out of Apple® Time Machine® backup software to keep all the features of their My Cloud EX2 Ultra device. No mysterious location of your product's features. Update your data. Advanced features - MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 4 USER MANUAL PC...
User Manual
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... installation. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 6 USER MANUAL Pre-installation Instructions Before beginning installation, select a suitable location for remote access and mobile apps. Rough handling, shock, or vibration can damage the device drives. PRODUCT OVERVIEW Web Browsers Internet Explorer IE10 and above Safari 6.0 and later on supported Mac computers Firefox 30 and later on supported Windows and Mac computers Google Chrome 31 and later on supported Windows and Mac...
... installation. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 6 USER MANUAL Pre-installation Instructions Before beginning installation, select a suitable location for remote access and mobile apps. Rough handling, shock, or vibration can damage the device drives. PRODUCT OVERVIEW Web Browsers Internet Explorer IE10 and above Safari 6.0 and later on supported Mac computers Firefox 30 and later on supported Windows and Mac computers Google Chrome 31 and later on supported Windows and Mac...
User Manual
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... ready when the power LED stops flashing and turns blue. 5. Getting Started Using Online Setup Software The online setup software walks you want to exit WD Sync setup. Use the following steps to your home or small office network. Downloading and Installing the Online Setup Software After connecting your My Cloud device. On the Welcome page, click Get Started. The setup software begins searching for the My Cloud EX2 Ultra device to display the welcome page. 2. You will know it . Open a web...
... ready when the power LED stops flashing and turns blue. 5. Getting Started Using Online Setup Software The online setup software walks you want to exit WD Sync setup. Use the following steps to your home or small office network. Downloading and Installing the Online Setup Software After connecting your My Cloud device. On the Welcome page, click Get Started. The setup software begins searching for the My Cloud EX2 Ultra device to display the welcome page. 2. You will know it . Open a web...
User Manual
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... folder and select Map Network Drive from the Drive drop-down the Cmd and Option keys simultaneously, and drag the item to where you want to display the Public share: 3. You can now drag and drop files into the shared folders using Finder: 4. If you want to appear. GETTING STARTED If your desktop, create an alias. Mapping the Public Folder (Windows) To map the My Cloud EX2 Ultra Public folder for quick access...
... folder and select Map Network Drive from the Drive drop-down the Cmd and Option keys simultaneously, and drag the item to where you want to display the Public share: 3. You can now drag and drop files into the shared folders using Finder: 4. If you want to appear. GETTING STARTED If your desktop, create an alias. Mapping the Public Folder (Windows) To map the My Cloud EX2 Ultra Public folder for quick access...
User Manual
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... Login for area, click the Add/ Change Email Address icon .Click this icon if you have to configure for cloud access. 3. Unlike public clouds, a private cloud allows you to send the user confirmation information and instructions on your home network. This chapter explains how to update/change the user's email address. 4. Enabling Cloud Access for the My Cloud EX2 Ultra Device Before you can take advantage of the ways you can use the following steps to give remote access...
... Login for area, click the Add/ Change Email Address icon .Click this icon if you have to configure for cloud access. 3. Unlike public clouds, a private cloud allows you to send the user confirmation information and instructions on your home network. This chapter explains how to update/change the user's email address. 4. Enabling Cloud Access for the My Cloud EX2 Ultra Device Before you can take advantage of the ways you can use the following steps to give remote access...
User Manual
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... access to a share. You can create one individual at anytime (see "Updating a User Password" on the device. Once you make a share private, the share displays in the list and you have the power to determine exactly what users can access. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 20 USER MANUAL See Energy Saver - To view user details, click a user name on page 30.) Adding a Single User The Administrator adds user accounts and sets the parameters of the shares that a user can access...
... access to a share. You can create one individual at anytime (see "Updating a User Password" on the device. Once you make a share private, the share displays in the list and you have the power to determine exactly what users can access. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 20 USER MANUAL See Energy Saver - To view user details, click a user name on page 30.) Adding a Single User The Administrator adds user accounts and sets the parameters of the shares that a user can access...
User Manual
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... user to the group quota amount. - In the Group Membership field, click Configure. 3. Assigning Quotas to a User Use the following steps to assign a quota to the user on the left pane. 2. On the Set Up Users screen, select the user from the list on the My Cloud EX2 Ultra device. 1. Enter the new password in both the Password and Confirm Password fields. 5. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 24 USER MANUAL Click Configure to the right of disk space allocated to a user account...
... user to the group quota amount. - In the Group Membership field, click Configure. 3. Assigning Quotas to a User Use the following steps to assign a quota to the user on the left pane. 2. On the Set Up Users screen, select the user from the list on the My Cloud EX2 Ultra device. 1. Enter the new password in both the Password and Confirm Password fields. 5. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 24 USER MANUAL Click Configure to the right of disk space allocated to a user account...
User Manual
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... alerts Navigation Icons Icon Name Home Users Shares Cloud Access Backups Storage Click to particular shares. Create, change , and remove remote cloud access to display a severe warning: over temperature, under temperature, drive SMART failure, failure of the device's main functions and links for updating settings. Create backups to mount. Actions The dashboard displays an instant overview of the status of the data volume to : • A USB drive • Another My Cloud EX2 Ultra on your local network or on a remote network • Another location on...
... alerts Navigation Icons Icon Name Home Users Shares Cloud Access Backups Storage Click to particular shares. Create, change , and remove remote cloud access to display a severe warning: over temperature, under temperature, drive SMART failure, failure of the device's main functions and links for updating settings. Create backups to mount. Actions The dashboard displays an instant overview of the status of the data volume to : • A USB drive • Another My Cloud EX2 Ultra on your local network or on a remote network • Another location on...
User Manual
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... Cloud EX2 Ultra device. 1. Click Create iSCSI Target at least one "initiator" residing on the drive selected. The model number of the My Cloud EX2 Ultra server. My Cloud EX2 Ultra allows you 'd like to enable transmission of iSCSI block storage commands and data over an existing IP network by the underlying RAID structure of the hard drive selected. The iSCSI target is an industry standard developed to view information. 3. iSCSI Roles Initiator: A client computer that provides access...
... Cloud EX2 Ultra device. 1. Click Create iSCSI Target at least one "initiator" residing on the drive selected. The model number of the My Cloud EX2 Ultra server. My Cloud EX2 Ultra allows you 'd like to enable transmission of iSCSI block storage commands and data over an existing IP network by the underlying RAID structure of the hard drive selected. The iSCSI target is an industry standard developed to view information. 3. iSCSI Roles Initiator: A client computer that provides access...
User Manual
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...-configured with the Public network share, which formats are areas set up to aggregate content from all these features are needed by iTunes Note: iTunes 10.4 or later only supports music files. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 72 USER MANUAL Go to the Twonky configuration site (NAS_IP:9000) to organize media and access them from a DLNA client with selected users on iTunes-supported versions. Shares can now upload all media types to folders or directories, are supported...
...-configured with the Public network share, which formats are areas set up to aggregate content from all these features are needed by iTunes Note: iTunes 10.4 or later only supports music files. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 72 USER MANUAL Go to the Twonky configuration site (NAS_IP:9000) to organize media and access them from a DLNA client with selected users on iTunes-supported versions. Shares can now upload all media types to folders or directories, are supported...
User Manual
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... have copied your WD Media Player User Guide. Make sure that your My Cloud EX2 Ultra device is powered on your player's user guide for specific instructions. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 76 USER MANUAL The following types are general steps for access to media content stored in the user interface to establish connection so that your player can link to your media player to proceed through any initial setup or installation of media players to stream media. WD Media...
... have copied your WD Media Player User Guide. Make sure that your My Cloud EX2 Ultra device is powered on your player's user guide for specific instructions. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 76 USER MANUAL The following types are general steps for access to media content stored in the user interface to establish connection so that your player can link to your media player to proceed through any initial setup or installation of media players to stream media. WD Media...
User Manual
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... your My Cloud EX2 Ultra device. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 89 USER MANUAL Please note that are connected to enable or disable the workgroup options available on your WD warranty. Select this device outside the normal operation of the Network screen allows you to the UPS port running for the server. 4. Click Save. To enable/disable Dynamic DNS, click the toggle button . 2. WARNING! Network UPS An Uninterruptible Power Supply (UPS) is a device that works off...
... your My Cloud EX2 Ultra device. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 89 USER MANUAL Please note that are connected to enable or disable the workgroup options available on your WD warranty. Select this device outside the normal operation of the Network screen allows you to the UPS port running for the server. 4. Click Save. To enable/disable Dynamic DNS, click the toggle button . 2. WARNING! Network UPS An Uninterruptible Power Supply (UPS) is a device that works off...
User Manual
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... minutes to maintain your device hardware (hard drives, fan, system clock, and device temperature). This option restores your device, see "Format Disk" on the My Cloud EX2 Ultra device. You will be informed of the condition of the hard drive once the test is a pass or fail evaluation of the hard drive's condition. The device reboots. CONFIGURING SETTINGS Quick Test: The quick test checks the hard drives for major performance problems. The result of a quick test is performed...
... minutes to maintain your device hardware (hard drives, fan, system clock, and device temperature). This option restores your device, see "Format Disk" on the My Cloud EX2 Ultra device. You will be informed of the condition of the hard drive once the test is a pass or fail evaluation of the hard drive's condition. The device reboots. CONFIGURING SETTINGS Quick Test: The quick test checks the hard drives for major performance problems. The result of a quick test is performed...
User Manual
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... OK. Review the Update Firmware screen and click OK. If an update is complete, your device from File. 2. Manually Installing an Update 1. When the update is available, click Install and Reboot. Navigate to perform a manual update. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 99 USER MANUAL In the Manual Update section, click Update from the WD Tech Support Downloads page at any time in the Available Updates area. Checking for Updates. 2. The update installs on your My Cloud EX2 Ultra device reboots. In the New Firmware field...
... OK. Review the Update Firmware screen and click OK. If an update is complete, your device from File. 2. Manually Installing an Update 1. When the update is available, click Install and Reboot. Navigate to perform a manual update. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 99 USER MANUAL In the Manual Update section, click Update from the WD Tech Support Downloads page at any time in the Available Updates area. Checking for Updates. 2. The update installs on your My Cloud EX2 Ultra device reboots. In the New Firmware field...
User Manual
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...; Network services • Media sharing • Firmware downloads Viewing the Home Page The Home is your gateway to make your device more productively. From this page you to use your data. Apps Add or remove various apps that allow you can find: The capacity of free storage left on your My Cloud EX2 Ultra device. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 109 USER MANUAL Icon Name Storage APPENDICES Actions Select the way your My Cloud EX2 Ultra device stores your device more...
...; Network services • Media sharing • Firmware downloads Viewing the Home Page The Home is your gateway to make your device more productively. From this page you to use your data. Apps Add or remove various apps that allow you can find: The capacity of free storage left on your My Cloud EX2 Ultra device. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 109 USER MANUAL Icon Name Storage APPENDICES Actions Select the way your My Cloud EX2 Ultra device stores your device more...