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... Notifications 128 Firmware Update 131 12 Replacing a Drive 133 Identifying a Faulty Hard Drive 133 Replacing a Drive 134 Returning a WD Drive 136 13 Regulatory and Warranty Information 137 Regulatory Compliance 137 Warranty Information (All Regions Except Australia/New Zealand 138 Warranty Information (Australia/New Zealand only 139 WD MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE ii...
... Notifications 128 Firmware Update 131 12 Replacing a Drive 133 Identifying a Faulty Hard Drive 133 Replacing a Drive 134 Returning a WD Drive 136 13 Regulatory and Warranty Information 137 Regulatory Compliance 137 Warranty Information (All Regions Except Australia/New Zealand 138 Warranty Information (Australia/New Zealand only 139 WD MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE ii...
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... Note: For non-compatible drives, the power LED blinks yellow during power up (on or in the process of updating the firmware. Function No drive Drive present, no activity. Device is degraded. Drive is present but has a hard drive fault or failure... Appearance ------ Blue Red Flashing Flashing Drive is no activity Active drive Hard drive fault Color Black (off ) Blue Appearance ------- MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 9 USER MANUAL Flashing Blue Red Solid Flashing Yellow Flashing State Description Drive in a power up . PRODUCT OVERVIEW The following table...
... Note: For non-compatible drives, the power LED blinks yellow during power up (on or in the process of updating the firmware. Function No drive Drive present, no activity. Device is degraded. Drive is present but has a hard drive fault or failure... Appearance ------ Blue Red Flashing Flashing Drive is no activity Active drive Hard drive fault Color Black (off ) Blue Appearance ------- MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 9 USER MANUAL Flashing Blue Red Solid Flashing Yellow Flashing State Description Drive in a power up . PRODUCT OVERVIEW The following table...
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... you to easily transfer files between your private cloud, Dropbox™ and other public cloud accounts. For file types your private cloud. Save valuable space on your My Cloud EX2 Ultra device. Your My Cloud app supports most recent firmware, connected to the Internet. Access to cloud services requires the My Cloud Mobile app and an active Dropbox, Google...
... you to easily transfer files between your private cloud, Dropbox™ and other public cloud accounts. For file types your private cloud. Save valuable space on your My Cloud EX2 Ultra device. Your My Cloud app supports most recent firmware, connected to the Internet. Access to cloud services requires the My Cloud Mobile app and an active Dropbox, Google...
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... device's main functions with links for updating settings. Review the information on the screen. If desired: Click the Automatically update device firmware when available check box. Click the Register the My Cloud EX2 Ultra device to receive continuous product support check box. 9. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 33 USER MANUAL THE DASHBOARD AT A GLANCE 8.
... device's main functions with links for updating settings. Review the information on the screen. If desired: Click the Automatically update device firmware when available check box. Click the Register the My Cloud EX2 Ultra device to receive continuous product support check box. 9. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 33 USER MANUAL THE DASHBOARD AT A GLANCE 8.
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... CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 34 USER MANUAL Create, change , and remove remote cloud access to particular shares. Critical alerts Navigation Icons Icon Name Home Users Shares Cloud Access Backups Storage Click to display a severe warning: over temperature, under temperature, drive SMART failure, failure of the data volume to display recent alerts about new firmware and...
... CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 34 USER MANUAL Create, change , and remove remote cloud access to particular shares. Critical alerts Navigation Icons Icon Name Home Users Shares Cloud Access Backups Storage Click to display a severe warning: over temperature, under temperature, drive SMART failure, failure of the data volume to display recent alerts about new firmware and...
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... The Capacity panel displays the amount of free storage left on your My Cloud EX2 Ultra device, including: • General device settings, • Network configurations • ISO mount options • Media options, • Device utility tasks • Notification settings • Firmware update setting Viewing Device Status and Making Updates on the Home Page The...
... The Capacity panel displays the amount of free storage left on your My Cloud EX2 Ultra device, including: • General device settings, • Network configurations • ISO mount options • Media options, • Device utility tasks • Notification settings • Firmware update setting Viewing Device Status and Making Updates on the Home Page The...
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Device The Device section identifies the overall health of the system, indicates the current version of the My Cloud EX2 Ultra device. Diagnostics The Diagnostics section displays a snapshot of the system's components and identifies the overall health of your firmware, and informs you if firmware updates are available. To return to display the current usage of the drive's capacity: 2. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 36 USER MANUAL THE DASHBOARD AT A GLANCE 1. To see detailed information, click the arrow in the lower right to the Home page, click Close.
Device The Device section identifies the overall health of the system, indicates the current version of the My Cloud EX2 Ultra device. Diagnostics The Diagnostics section displays a snapshot of the system's components and identifies the overall health of your firmware, and informs you if firmware updates are available. To return to display the current usage of the drive's capacity: 2. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 36 USER MANUAL THE DASHBOARD AT A GLANCE 1. To see detailed information, click the arrow in the lower right to the Home page, click Close.
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... up-to the Home page, click Close. Firmware The Firmware section displays the current version of firmware loaded on updating your device. 2. To return to update your My Cloud EX2 Ultra device. A blue check mark indicates that your My Cloud EX2 Ultra device. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 37 USER MANUAL To see "Firmware Update" on page 98 for information on your...
... up-to the Home page, click Close. Firmware The Firmware section displays the current version of firmware loaded on updating your device. 2. To return to update your My Cloud EX2 Ultra device. A blue check mark indicates that your My Cloud EX2 Ultra device. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 37 USER MANUAL To see "Firmware Update" on page 98 for information on your...
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... device on my network page 11 Use media servers page 70 Enable DLNA and iTunes page 72 Reboot or hibernate the My Cloud EX2 Ultra device page 94 Update firmware page 98 Access content from the device (public and private shares) page 15 Add users page 20 Create shares page 27... some common tasks. The following table provides shortcuts to instructions for you and people you through the procedures for configuring and using the My Cloud EX2 Ultra device. THE DASHBOARD AT A GLANCE Common Tasks The next few chapters step you want to share with) page 17 Download WD mobile apps...
... device on my network page 11 Use media servers page 70 Enable DLNA and iTunes page 72 Reboot or hibernate the My Cloud EX2 Ultra device page 94 Update firmware page 98 Access content from the device (public and private shares) page 15 Add users page 20 Create shares page 27... some common tasks. The following table provides shortcuts to instructions for you and people you through the procedures for configuring and using the My Cloud EX2 Ultra device. THE DASHBOARD AT A GLANCE Common Tasks The next few chapters step you want to share with) page 17 Download WD mobile apps...
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... solution requires at least one "initiator" residing on the client computer and at the bottom of the My Cloud EX2 Ultra server. Creating an iSCSI Target Use the following data: Vendor Model Serial Number Capacity Firmware Version The vendor from whom the hard drive was obtained. On the Create iSCSI Target screen, enter the...
... solution requires at least one "initiator" residing on the client computer and at the bottom of the My Cloud EX2 Ultra server. Creating an iSCSI Target Use the following data: Vendor Model Serial Number Capacity Firmware Version The vendor from whom the hard drive was obtained. On the Create iSCSI Target screen, enter the...
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... configure the various settings for your My Cloud EX2 Ultra device. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 78 USER MANUAL Change the device name only when necessary. Renaming the My Cloud EX2 Ultra device forces all the network computers to view and customize the My Cloud EX2 Ultra device's system, network, media, utilities, notifications, and firmware settings. 11 CONFIGURING SETTINGS Configuring Settings General...
... configure the various settings for your My Cloud EX2 Ultra device. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 78 USER MANUAL Change the device name only when necessary. Renaming the My Cloud EX2 Ultra device forces all the network computers to view and customize the My Cloud EX2 Ultra device's system, network, media, utilities, notifications, and firmware settings. 11 CONFIGURING SETTINGS Configuring Settings General...
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... formatted. Data recovery programs cannot be used to format from the drop-down menu. 2. all of firmware installations, and system shutdowns. Your My Cloud EX2 Ultra is scanned for additional information on Alerts, see "Managing Alerts" on page 33). In the Format Disk area,... the volume you'd like to scan from the drop-down menu. 2. Click Format Disk. 3. Notifications The My Cloud EX2 Ultra device provides notifications about various events, such as firmware updates, the success of the user data and shares permanently, retaining default shares. Click Scan Disk. 3. Review the...
... formatted. Data recovery programs cannot be used to format from the drop-down menu. 2. all of firmware installations, and system shutdowns. Your My Cloud EX2 Ultra is scanned for additional information on Alerts, see "Managing Alerts" on page 33). In the Format Disk area,... the volume you'd like to scan from the drop-down menu. 2. Click Format Disk. 3. Notifications The My Cloud EX2 Ultra device provides notifications about various events, such as firmware updates, the success of the user data and shares permanently, retaining default shares. Click Scan Disk. 3. Review the...
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... and prompt you to set up the device to update the My Cloud EX2 Ultra firmware automatically or to occur at the specified time and day. Note: After a firmware update installs, the My Cloud EX2 Ultra device reboots. To enable Auto Update, click the toggle button to conveniently... updates and install them automatically. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 98 USER MANUAL Updating Firmware Automatically 1. The current version number and the date of last update of users accessing the cloud are asked to manually reboot your My Cloud EX2 Ultra device to ON. 2. If you ...
... and prompt you to set up the device to update the My Cloud EX2 Ultra firmware automatically or to occur at the specified time and day. Note: After a firmware update installs, the My Cloud EX2 Ultra device reboots. To enable Auto Update, click the toggle button to conveniently... updates and install them automatically. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 98 USER MANUAL Updating Firmware Automatically 1. The current version number and the date of last update of users accessing the cloud are asked to manually reboot your My Cloud EX2 Ultra device to ON. 2. If you ...
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... your device from File. 2. This area also displays the current version of the firmware and indicates when the last firmware update was made. Manual Update Follow this procedure to the firmware update file, and then click Open. 3. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 99 USER MANUAL CONFIGURING SETTINGS Available Updates You can check for available updates...
... your device from File. 2. This area also displays the current version of the firmware and indicates when the last firmware update was made. Manual Update Follow this procedure to the firmware update file, and then click Open. 3. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 99 USER MANUAL CONFIGURING SETTINGS Available Updates You can check for available updates...
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... Firmware Update Procedures Once your My Cloud EX2 Ultra device (default name: MyCloudEX2Ultra) in the browser's address field: http:// (Windows) (Example: http://MyCloudEX2Ultra) https://.local (Mac) (Example: https://MyCloudEX2Ultra.local) 2. Appendix A: My Cloud EX2 Ultra Quick User Guide This guide is primarily for My Cloud EX2 Ultra users, rather than the administrator. Logging into My Cloud EX2 Ultra 1. On the My Cloud EX2 Ultra...
... Firmware Update Procedures Once your My Cloud EX2 Ultra device (default name: MyCloudEX2Ultra) in the browser's address field: http:// (Windows) (Example: http://MyCloudEX2Ultra) https://.local (Mac) (Example: https://MyCloudEX2Ultra.local) 2. Appendix A: My Cloud EX2 Ultra Quick User Guide This guide is primarily for My Cloud EX2 Ultra users, rather than the administrator. Logging into My Cloud EX2 Ultra 1. On the My Cloud EX2 Ultra...
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Settings Customize settings for: • Language & Clock • Network services • Media sharing • Firmware downloads Viewing the Home Page The Home is your data. From this page you to use your device more productive Capacity ...desktop and mobile apps Built-in apps to the My Cloud EX2 Ultra device. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 109 USER MANUAL Icon Name Storage APPENDICES Actions Select the way your My Cloud EX2 Ultra device stores your gateway to make your My Cloud EX2 Ultra device. Apps Add or remove various apps that allow you can find...
Settings Customize settings for: • Language & Clock • Network services • Media sharing • Firmware downloads Viewing the Home Page The Home is your data. From this page you to use your device more productive Capacity ...desktop and mobile apps Built-in apps to the My Cloud EX2 Ultra device. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 109 USER MANUAL Icon Name Storage APPENDICES Actions Select the way your My Cloud EX2 Ultra device stores your gateway to make your My Cloud EX2 Ultra device. Apps Add or remove various apps that allow you can find...
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.... Once your device has completed the reboot, we recommend that you saved the downloaded firmware. 4. Browse to obtain the IP address for your device. 2. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 116 USER MANUAL Note: Before performing these steps, download My Cloud EX2 Ultra firmware from the WD support website (http://support.wd.com) and save it to a location...
.... Once your device has completed the reboot, we recommend that you saved the downloaded firmware. 4. Browse to obtain the IP address for your device. 2. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 116 USER MANUAL Note: Before performing these steps, download My Cloud EX2 Ultra firmware from the WD support website (http://support.wd.com) and save it to a location...