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... Shares 44 6 The Dashboard at a Glance 50 Launching the Dashboard 50 The Dashboard Home Page 53 Obtaining Customer Support 63 Common Tasks 65 7 Backing Up and Retrieving Files 66 About Backups 66 Managing a USB Device and USB Backups 66 Remote Backups 69 Internal Backups 73 Cloud Backups 75 WD MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE i USER MANUAL
... Shares 44 6 The Dashboard at a Glance 50 Launching the Dashboard 50 The Dashboard Home Page 53 Obtaining Customer Support 63 Common Tasks 65 7 Backing Up and Retrieving Files 66 About Backups 66 Managing a USB Device and USB Backups 66 Remote Backups 69 Internal Backups 73 Cloud Backups 75 WD MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE i USER MANUAL
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... user manual can easily stream your music collection. Powerful apps to build your NAS with the drives of apps.The My Cloud EX2 Ultra private cloud storage system is always under your data security needs. Save all your content in one place and protect your NAS - ...product. Translated versions and updates to your connected devices - Features Numerous options - Choose from RAID 1, USB, cloud or LAN/WAN backup depending upon your control. A powerful dashboard means your system is a high-performance system providing secure wireless access to this product, visit our website at ...
... user manual can easily stream your music collection. Powerful apps to build your NAS with the drives of apps.The My Cloud EX2 Ultra private cloud storage system is always under your data security needs. Save all your content in one place and protect your NAS - ...product. Translated versions and updates to your connected devices - Features Numerous options - Choose from RAID 1, USB, cloud or LAN/WAN backup depending upon your control. A powerful dashboard means your system is a high-performance system providing secure wireless access to this product, visit our website at ...
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... access the contents of your device. Double-click MyCloudEX2Ultra and locate the device's Public folder. 5. Click Computer. 3. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 15 USER MANUAL GETTING STARTED Getting Started Without Online Setup Software If you do not use the online setup software to...started, you can still: Use your My Cloud EX2 Ultra Private Cloud Storage device as an external hard drive, dragging and dropping files to and from it. Configure the device using the My Cloud EX2 Ultra device's dashboard. (See "The Dashboard Home Page" on page 33.) Back ...
... access the contents of your device. Double-click MyCloudEX2Ultra and locate the device's Public folder. 5. Click Computer. 3. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 15 USER MANUAL GETTING STARTED Getting Started Without Online Setup Software If you do not use the online setup software to...started, you can still: Use your My Cloud EX2 Ultra Private Cloud Storage device as an external hard drive, dragging and dropping files to and from it. Configure the device using the My Cloud EX2 Ultra device's dashboard. (See "The Dashboard Home Page" on page 33.) Back ...
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... and select View device webpage from the resulting menu. 1. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 31 USER MANUAL http:// (Windows) (Example: http://MyCloudEX2Ultra) - Click Go. 1. In the right panel, locate your My Cloud EX2 Ultra device under Storage. 4. Double-click the dashboard icon to launch from your My Cloud EX2 Ultra device in the browser's address field: - Enter the IP...
... and select View device webpage from the resulting menu. 1. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 31 USER MANUAL http:// (Windows) (Example: http://MyCloudEX2Ultra) - Click Go. 1. In the right panel, locate your My Cloud EX2 Ultra device under Storage. 4. Double-click the dashboard icon to launch from your My Cloud EX2 Ultra device in the browser's address field: - Enter the IP...
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...iOS Devices: 1. Enter your My Cloud EX2 Ultra device, and then click Save. 6. Open a browser. 2. Android Devices: 1. Accessing the Dashboard for all additional users. To create a remote access account, you initially access the My Cloud EX2 Ultra dashboard. 1. Double-click the My Cloud EX2 Ultra device on the network. In ... then click the I agree to launch from the drop-down menu. 3. Open a browser. 2. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 32 USER MANUAL THE DASHBOARD AT A GLANCE IF you want to the WD End User License Agreement check box. 4. In the Address...
...iOS Devices: 1. Enter your My Cloud EX2 Ultra device, and then click Save. 6. Open a browser. 2. Android Devices: 1. Accessing the Dashboard for all additional users. To create a remote access account, you initially access the My Cloud EX2 Ultra dashboard. 1. Double-click the My Cloud EX2 Ultra device on the network. In ... then click the I agree to launch from the drop-down menu. 3. Open a browser. 2. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 32 USER MANUAL THE DASHBOARD AT A GLANCE IF you want to the WD End User License Agreement check box. 4. In the Address...
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...: Click the Automatically update device firmware when available check box. Click the Register the My Cloud EX2 Ultra device to receive continuous product support check box. 9. The My Cloud EX2 Ultra dashboard displays. The Dashboard Home Page The My Cloud EX2 Ultra Home page has an information bar at the top right, an navigation icon bar across the page...
...: Click the Automatically update device firmware when available check box. Click the Register the My Cloud EX2 Ultra device to receive continuous product support check box. 9. The My Cloud EX2 Ultra dashboard displays. The Dashboard Home Page The My Cloud EX2 Ultra Home page has an information bar at the top right, an navigation icon bar across the page...
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...Click to the USB port). Monitor remote access status. THE DASHBOARD AT A GLANCE Information Icons Icon Name Actions USB device on your My Cloud EX2 Ultra device • A Cloud backup site Select the way your My Cloud EX2 Ultra device stores your device more productively. Alerts Click to particular...under temperature, drive SMART failure, failure of the device's main functions and links for updating settings. Icon is attached. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 34 USER MANUAL Create, change, and delete shares (folders) and grant specific users full, limited, or no USB...
...Click to the USB port). Monitor remote access status. THE DASHBOARD AT A GLANCE Information Icons Icon Name Actions USB device on your My Cloud EX2 Ultra device • A Cloud backup site Select the way your My Cloud EX2 Ultra device stores your device more productively. Alerts Click to particular...under temperature, drive SMART failure, failure of the device's main functions and links for updating settings. Icon is attached. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 34 USER MANUAL Create, change, and delete shares (folders) and grant specific users full, limited, or no USB...
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... panel displays the amount of the device and its functions and provides shortcuts to the most necessary tasks. THE DASHBOARD AT A GLANCE Icon Name Settings Actions Configure advanced settings for your My Cloud EX2 Ultra device, including: • General device settings, • Network configurations • ISO mount options • Media options, • Device utility... Status and Making Updates on the Home Page The main body of the Home page shows the status of free storage left on your My Cloud EX2 Ultra device.
... panel displays the amount of the device and its functions and provides shortcuts to the most necessary tasks. THE DASHBOARD AT A GLANCE Icon Name Settings Actions Configure advanced settings for your My Cloud EX2 Ultra device, including: • General device settings, • Network configurations • ISO mount options • Media options, • Device utility... Status and Making Updates on the Home Page The main body of the Home page shows the status of free storage left on your My Cloud EX2 Ultra device.
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To return to display the current usage of the drive's capacity: 2. THE DASHBOARD AT A GLANCE 1. Diagnostics The Diagnostics section displays a snapshot of the system's components and identifies the overall health of your firmware, and informs you if firmware updates are available. Device The Device section identifies the overall health of the system, indicates the current version of the My Cloud EX2 Ultra device. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 36 USER MANUAL To see detailed information, click the arrow in the lower right to the Home page, click Close.
To return to display the current usage of the drive's capacity: 2. THE DASHBOARD AT A GLANCE 1. Diagnostics The Diagnostics section displays a snapshot of the system's components and identifies the overall health of your firmware, and informs you if firmware updates are available. Device The Device section identifies the overall health of the system, indicates the current version of the My Cloud EX2 Ultra device. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 36 USER MANUAL To see detailed information, click the arrow in the lower right to the Home page, click Close.
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... to the Home page, click OK or Cancel. Firmware The Firmware section displays the current version of firmware loaded on updating your My Cloud EX2 Ultra device. Note: If new firmware is available, see details about the status of system components, click the arrow on the right side .... 1. To view whether an updated version of the firmware is available, click the arrow to the right of the panel. 2. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 37 USER MANUAL THE DASHBOARD AT A GLANCE 1. To see "Firmware Update" on page 98 for information on your device. 2. To return to the Home page...
... to the Home page, click OK or Cancel. Firmware The Firmware section displays the current version of firmware loaded on updating your My Cloud EX2 Ultra device. Note: If new firmware is available, see details about the status of system components, click the arrow on the right side .... 1. To view whether an updated version of the firmware is available, click the arrow to the right of the panel. 2. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 37 USER MANUAL THE DASHBOARD AT A GLANCE 1. To see "Firmware Update" on page 98 for information on your device. 2. To return to the Home page...
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To view a list of the panel to display: CPU: Click the right arrow to view the CPU activity. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 38 USER MANUAL Click Back to return to view the Memory activity. Click Close to return to the Home page. ... Activity pane. THE DASHBOARD AT A GLANCE Network Activity The Network Activity panel displays the system activities and processes that are running on the right of all the system activities and processes that are running on your My Cloud EX2 Ultra device, click the arrow on your My Cloud EX2 Ultra device. Click Back ...
To view a list of the panel to display: CPU: Click the right arrow to view the CPU activity. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 38 USER MANUAL Click Back to return to view the Memory activity. Click Close to return to the Home page. ... Activity pane. THE DASHBOARD AT A GLANCE Network Activity The Network Activity panel displays the system activities and processes that are running on the right of all the system activities and processes that are running on your My Cloud EX2 Ultra device, click the arrow on your My Cloud EX2 Ultra device. Click Back ...
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... Back to return to the Home page. To generate an activation code, click the Get Code button. 3. Users MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 39 USER MANUAL process.tif Cloud Devices The Cloud Devices panel displays the number of CPU and Memory usage for a user, click the plus sign (+) in the lower right...panel to the Device Activity pane. Follow the page instructions to connect your tablet or mobile device to view the network activity. THE DASHBOARD AT A GLANCE Network: Click the right arrow to the My Cloud EX2 Ultra device. Click Back to return to display: 2. To add...
... Back to return to the Home page. To generate an activation code, click the Get Code button. 3. Users MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 39 USER MANUAL process.tif Cloud Devices The Cloud Devices panel displays the number of CPU and Memory usage for a user, click the plus sign (+) in the lower right...panel to the Device Activity pane. Follow the page instructions to connect your tablet or mobile device to view the network activity. THE DASHBOARD AT A GLANCE Network: Click the right arrow to the My Cloud EX2 Ultra device. Click Back to return to display: 2. To add...
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...click the toggle button , enter a password, and then confirm your My Cloud EX2 Ultra device. Apps The Apps panel displays the apps currently installed on how to activate and set up a password for cloud access. 2. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 40 USER MANUAL Enter the Quota Amount, or leave the values ...To assign a group to the new user, click the check box next to a group, and then click Next to use the My Cloud EX2 Ultra device. 1. THE DASHBOARD AT A GLANCE The Users panel displays the number of the panel: Note: When you enter the email address on the Add User screen...
...click the toggle button , enter a password, and then confirm your My Cloud EX2 Ultra device. Apps The Apps panel displays the apps currently installed on how to activate and set up a password for cloud access. 2. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 40 USER MANUAL Enter the Quota Amount, or leave the values ...To assign a group to the new user, click the check box next to a group, and then click Next to use the My Cloud EX2 Ultra device. 1. THE DASHBOARD AT A GLANCE The Users panel displays the number of the panel: Note: When you enter the email address on the Add User screen...
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...alerts keep you updated on page 66. 2. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 41 USER MANUAL To view the installed apps, click the arrow in the lower right of alerts that might cause a problem in the upper right corner. On the dashboard, click the Alert icon in the future. There... types of the panel to the Home page, click Close. THE DASHBOARD AT A GLANCE 1. Alert Icon Type of your My Cloud EX2 Ultra device. To return to display: Note: To install an app, see "Managing Apps on My Cloud EX2 Ultra" on non-vital system information. Critical This alert presents an error ...
...alerts keep you updated on page 66. 2. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 41 USER MANUAL To view the installed apps, click the arrow in the lower right of alerts that might cause a problem in the upper right corner. On the dashboard, click the Alert icon in the future. There... types of the panel to the Home page, click Close. THE DASHBOARD AT A GLANCE 1. Alert Icon Type of your My Cloud EX2 Ultra device. To return to display: Note: To install an app, see "Managing Apps on My Cloud EX2 Ultra" on non-vital system information. Critical This alert presents an error ...
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...any page to review details for all alerts, click View All, and then Dismiss All. To close the alerts message, click Close. On the dashboard, click the Alert icon in the upper right corner. 2. To dismiss all of your alerts. Obtaining Customer Support To open the Support page: 1.... click View All to display the Help menu. and window within Dismissing an Alert 1. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 42 USER MANUAL Select the delete icon next to the alert you 'd like to dismiss. THE DASHBOARD AT A GLANCE 2. When an alert occurs, the alert message displays the Alert icon the...
...any page to review details for all alerts, click View All, and then Dismiss All. To close the alerts message, click Close. On the dashboard, click the Alert icon in the upper right corner. 2. To dismiss all of your alerts. Obtaining Customer Support To open the Support page: 1.... click View All to display the Help menu. and window within Dismissing an Alert 1. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 42 USER MANUAL Select the delete icon next to the alert you 'd like to dismiss. THE DASHBOARD AT A GLANCE 2. When an alert occurs, the alert message displays the Alert icon the...
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...device's diagnostic report and request support check box. 3. This saves the file to your device to get your My Cloud EX2 Ultra device with the My Cloud EX2 Ultra device, WD Technical Support will need information about your computer. 2. 2. Click the Privacy Policy link to WD Technical ... and determine the best solution. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 43 USER MANUAL There are links to WD. Requesting Automatic Support In the Request Automated Customer Support section: 1. Click Support to display the following page: THE DASHBOARD AT A GLANCE If a problem occurs...
...device's diagnostic report and request support check box. 3. This saves the file to your device to get your My Cloud EX2 Ultra device with the My Cloud EX2 Ultra device, WD Technical Support will need information about your computer. 2. 2. Click the Privacy Policy link to WD Technical ... and determine the best solution. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 43 USER MANUAL There are links to WD. Requesting Automatic Support In the Request Automated Customer Support section: 1. Click Support to display the following page: THE DASHBOARD AT A GLANCE If a problem occurs...
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...up the device on my network page 11 Use media servers page 70 Enable DLNA and iTunes page 72 Reboot or hibernate the My Cloud EX2 Ultra device page 94 Update firmware page 98 Access content from the device (public and private shares) page 15 Add users page 20 Create ...some common tasks. How do I ... The following table provides shortcuts to share with) page 17 Download WD mobile apps page 19 MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 44 USER MANUAL THE DASHBOARD AT A GLANCE Common Tasks The next few chapters step you want to instructions for configuring and using the My...
...up the device on my network page 11 Use media servers page 70 Enable DLNA and iTunes page 72 Reboot or hibernate the My Cloud EX2 Ultra device page 94 Update firmware page 98 Access content from the device (public and private shares) page 15 Add users page 20 Create ...some common tasks. How do I ... The following table provides shortcuts to share with) page 17 Download WD mobile apps page 19 MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 44 USER MANUAL THE DASHBOARD AT A GLANCE Common Tasks The next few chapters step you want to instructions for configuring and using the My...
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... as a share on the My Cloud EX2 Ultra dashboard. (See"About Shares" on page 27.) The My Cloud EX2 Ultra device supports the following capabilities: When you connect an external USB drive such as a WD Passport, a memory stick, or a camera to the My Cloud EX2 Ultra device, you can access it with... to back up data from one storage location to another on your My Cloud EX2 Ultra device. Cloud Backup-Allows you to backup My Cloud EX2 Ultra device data to the USB port on the My Cloud EX2 Ultra device. Using the Dashboard, you can serve as a target for backups. You now ...
... as a share on the My Cloud EX2 Ultra dashboard. (See"About Shares" on page 27.) The My Cloud EX2 Ultra device supports the following capabilities: When you connect an external USB drive such as a WD Passport, a memory stick, or a camera to the My Cloud EX2 Ultra device, you can access it with... to back up data from one storage location to another on your My Cloud EX2 Ultra device. Cloud Backup-Allows you to backup My Cloud EX2 Ultra device data to the USB port on the My Cloud EX2 Ultra device. Using the Dashboard, you can serve as a target for backups. You now ...
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... Streaming Media in iTunes iTunes is listed in a format supported by iTunes, it possible to stream music files from the My Cloud EX2 Ultra device to Windows or Mac computers running iTunes. Launch iTunes on your local area network so you have the Media Serving setting enabled... share (e.g., music files into the MycloudEX2Ultra/Public/Shared Music default share). MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 77 USER MANUAL You can drag and drop media files into the corresponding folders in the dashboard. This service creates a virtual music library on the device and treats it...
... Streaming Media in iTunes iTunes is listed in a format supported by iTunes, it possible to stream music files from the My Cloud EX2 Ultra device to Windows or Mac computers running iTunes. Launch iTunes on your local area network so you have the Media Serving setting enabled... share (e.g., music files into the MycloudEX2Ultra/Public/Shared Music default share). MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 77 USER MANUAL You can drag and drop media files into the corresponding folders in the dashboard. This service creates a virtual music library on the device and treats it...
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... is synchronized to the NTP (Network Time Protocol) server by default. Enable or disable NTP service, which automatically synchronizes your My Cloud EX2 Ultra Private Cloud Storage web pages. From the drop-down list, select the time zone where your NTP service, click Configure, • Click Add...list, select 12 (12-hour clock) or 24 (24-hour clock). 2. A dialog box displays current NTP servers. Note: Throughout the My Cloud EX2 Ultra dashboard, the Apply and Cancel buttons display only if you choose. If you made any changes, click Save (appears next to the updated field once...
... is synchronized to the NTP (Network Time Protocol) server by default. Enable or disable NTP service, which automatically synchronizes your My Cloud EX2 Ultra Private Cloud Storage web pages. From the drop-down list, select the time zone where your NTP service, click Configure, • Click Add...list, select 12 (12-hour clock) or 24 (24-hour clock). 2. A dialog box displays current NTP servers. Note: Throughout the My Cloud EX2 Ultra dashboard, the Apply and Cancel buttons display only if you choose. If you made any changes, click Save (appears next to the updated field once...