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... Notifications 128 Firmware Update 131 12 Replacing a Drive 133 Identifying a Faulty Hard Drive 133 Replacing a Drive 134 Returning a WD Drive 136 13 Regulatory and Warranty Information 137 Regulatory Compliance 137 Warranty Information (All Regions Except Australia/New Zealand 138 Warranty Information (Australia/New Zealand only 139 WD MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE ii...
... Notifications 128 Firmware Update 131 12 Replacing a Drive 133 Identifying a Faulty Hard Drive 133 Replacing a Drive 134 Returning a WD Drive 136 13 Regulatory and Warranty Information 137 Regulatory Compliance 137 Warranty Information (All Regions Except Australia/New Zealand 138 Warranty Information (Australia/New Zealand only 139 WD MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE ii...
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... of updating the firmware. Device is in a power up but there is powering on ) state. PRODUCT OVERVIEW The following table describes the front panel hard drive LED behavior. Note: For non-compatible drives, the power LED blinks yellow during power up . Solid Function Description Drive is degraded. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 9 USER...
... of updating the firmware. Device is in a power up but there is powering on ) state. PRODUCT OVERVIEW The following table describes the front panel hard drive LED behavior. Note: For non-compatible drives, the power LED blinks yellow during power up . Solid Function Description Drive is degraded. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 9 USER...
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... the Apple App or Google Play store and install it on your My Cloud EX2 Ultra device. Connect to open. For file types your mobile device. Your My Cloud app supports most recent firmware, connected to the Internet. Access to easily transfer files between your favorite player or viewer for any device. For...
... the Apple App or Google Play store and install it on your My Cloud EX2 Ultra device. Connect to open. For file types your mobile device. Your My Cloud app supports most recent firmware, connected to the Internet. Access to easily transfer files between your favorite player or viewer for any device. For...
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... of the status of the device's main functions with links for updating settings. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 33 USER MANUAL If desired: Click the Automatically update device firmware when available check box. Click the Register the My Cloud EX2 Ultra device to receive continuous product support check box. 9. Review the information on the...
... of the status of the device's main functions with links for updating settings. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 33 USER MANUAL If desired: Click the Automatically update device firmware when available check box. Click the Register the My Cloud EX2 Ultra device to receive continuous product support check box. 9. Review the information on the...
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... Icons Icon Name Actions USB device on your My Cloud EX2 Ultra device • A Cloud backup site Select the way your My Cloud EX2 Ultra device stores your device more productively. Create, change , and remove remote cloud access to particular shares. Create backups to mount. Critical...Cloud Click to display the number of the device's main functions and links for updating settings. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 34 USER MANUAL Icon is dim if no access to particular shares. Monitor remote access status. Alerts Click to display recent alerts about new firmware...
... Icons Icon Name Actions USB device on your My Cloud EX2 Ultra device • A Cloud backup site Select the way your My Cloud EX2 Ultra device stores your device more productively. Create, change , and remove remote cloud access to particular shares. Create backups to mount. Critical...Cloud Click to display the number of the device's main functions and links for updating settings. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 34 USER MANUAL Icon is dim if no access to particular shares. Monitor remote access status. Alerts Click to display recent alerts about new firmware...
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... necessary tasks. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 35 USER MANUAL THE DASHBOARD AT A GLANCE Icon Name Settings Actions Configure advanced settings for your My Cloud EX2 Ultra device, including: • General device settings, • Network configurations • ISO mount options • Media options, • Device utility tasks • Notification settings • Firmware update setting Viewing Device...
... necessary tasks. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 35 USER MANUAL THE DASHBOARD AT A GLANCE Icon Name Settings Actions Configure advanced settings for your My Cloud EX2 Ultra device, including: • General device settings, • Network configurations • ISO mount options • Media options, • Device utility tasks • Notification settings • Firmware update setting Viewing Device...
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THE DASHBOARD AT A GLANCE 1. Device The Device section identifies the overall health of the system, indicates the current version of the drive's capacity: 2. To see detailed information, click the arrow in the lower right to the Home page, click Close. Diagnostics The Diagnostics section displays a snapshot of the system's components and identifies the overall health of the My Cloud EX2 Ultra device. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 36 USER MANUAL To return to display the current usage of your firmware, and informs you if firmware updates are available.
THE DASHBOARD AT A GLANCE 1. Device The Device section identifies the overall health of the system, indicates the current version of the drive's capacity: 2. To see detailed information, click the arrow in the lower right to the Home page, click Close. Diagnostics The Diagnostics section displays a snapshot of the system's components and identifies the overall health of the My Cloud EX2 Ultra device. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 36 USER MANUAL To return to display the current usage of your firmware, and informs you if firmware updates are available.
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...update your device. 2. Note: If new firmware is available, see details about the status of system components, click the arrow on the right side of firmware loaded on updating your My Cloud EX2 Ultra device. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 37 USER MANUAL To return to the... Home page, click OK or Cancel. To return to the Home page, click Close. Firmware The Firmware section displays the current version...
...update your device. 2. Note: If new firmware is available, see details about the status of system components, click the arrow on the right side of firmware loaded on updating your My Cloud EX2 Ultra device. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 37 USER MANUAL To return to the... Home page, click OK or Cancel. To return to the Home page, click Close. Firmware The Firmware section displays the current version...
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... on my network page 11 Use media servers page 70 Enable DLNA and iTunes page 72 Reboot or hibernate the My Cloud EX2 Ultra device page 94 Update firmware page 98 Access content from the device (public and private shares) page 15 Add users page 20 Create shares page ...tasks. How do I ... See ... The following table provides shortcuts to share with) page 17 Download WD mobile apps page 19 MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 44 USER MANUAL THE DASHBOARD AT A GLANCE Common Tasks The next few chapters step you want to instructions for configuring and using the...
... on my network page 11 Use media servers page 70 Enable DLNA and iTunes page 72 Reboot or hibernate the My Cloud EX2 Ultra device page 94 Update firmware page 98 Access content from the device (public and private shares) page 15 Add users page 20 Create shares page ...tasks. How do I ... See ... The following table provides shortcuts to share with) page 17 Download WD mobile apps page 19 MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 44 USER MANUAL THE DASHBOARD AT A GLANCE Common Tasks The next few chapters step you want to instructions for configuring and using the...
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... following steps to view status of the disks on the drive selected. The serial number of the hard drive selected. The current firmware version used on your My Cloud EX2 Ultra device. 1. My Cloud EX2 Ultra allows you 'd like to view information. 3. iSCSI Roles Initiator: A client computer that can be formatted, read, and written in the...
... following steps to view status of the disks on the drive selected. The serial number of the hard drive selected. The current firmware version used on your My Cloud EX2 Ultra device. 1. My Cloud EX2 Ultra allows you 'd like to view information. 3. iSCSI Roles Initiator: A client computer that can be formatted, read, and written in the...
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... device WARNING! MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 78 USER MANUAL Renaming the My Cloud EX2 Ultra device forces all the network computers to configure the various settings for your My Cloud EX2 Ultra device. This chapter explains how to remap their shared network resources. 11 CONFIGURING SETTINGS Configuring Settings General Network Media Utilities Notifications Firmware Update The Settings option...
... device WARNING! MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 78 USER MANUAL Renaming the My Cloud EX2 Ultra device forces all the network computers to configure the various settings for your My Cloud EX2 Ultra device. This chapter explains how to remap their shared network resources. 11 CONFIGURING SETTINGS Configuring Settings General Network Media Utilities Notifications Firmware Update The Settings option...
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...retaining default shares. Click Format Disk. 3. Notifications The My Cloud EX2 Ultra device provides notifications about various events, such as firmware updates, the success of the screen and are permanently deleted. Your My Cloud EX2 Ultra is scanned for additional information on Alerts, see "Managing Alerts... the confirmation message, select the check box, and then click OK. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 95 USER MANUAL Notifications display in the Alert area at the top of firmware installations, and system shutdowns. Click Scan Disk. 3. Formatting Your Disk Use ...
...retaining default shares. Click Format Disk. 3. Notifications The My Cloud EX2 Ultra device provides notifications about various events, such as firmware updates, the success of the screen and are permanently deleted. Your My Cloud EX2 Ultra is scanned for additional information on Alerts, see "Managing Alerts... the confirmation message, select the check box, and then click OK. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 95 USER MANUAL Notifications display in the Alert area at the top of firmware installations, and system shutdowns. Click Scan Disk. 3. Formatting Your Disk Use ...
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... the updates to occur at which the device should look for a reboot. Once saved, your system when the update is complete. Note: After a firmware update installs, the My Cloud EX2 Ultra device reboots. Click Apply. If an update is current. To enable Auto Update, click the toggle button to ON. 2. If you enable Auto...
... the updates to occur at which the device should look for a reboot. Once saved, your system when the update is complete. Note: After a firmware update installs, the My Cloud EX2 Ultra device reboots. Click Apply. If an update is current. To enable Auto Update, click the toggle button to ON. 2. If you enable Auto...
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Review the Update Firmware screen and click OK. If an update is complete, your My Cloud EX2 Ultra device reboots. Review the confirmation message, and then click OK. The update installs on your device. Checking for Updates. 2. CONFIGURING SETTINGS Available Updates ... you need to install on your device from File. 2. Manual Update Follow this procedure to the firmware update file, and then click Open. 3. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 99 USER MANUAL In the Manual Update section, click Update from the WD Tech Support Downloads page at any time in the ...
Review the Update Firmware screen and click OK. If an update is complete, your My Cloud EX2 Ultra device reboots. Review the confirmation message, and then click OK. The update installs on your device. Checking for Updates. 2. CONFIGURING SETTINGS Available Updates ... you need to install on your device from File. 2. Manual Update Follow this procedure to the firmware update file, and then click Open. 3. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 99 USER MANUAL In the Manual Update section, click Update from the WD Tech Support Downloads page at any time in the ...
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... Appendix D: Supported RAID Modes Appendix E: RAID Migrations Appendix F: Safe Mode Firmware Update Procedures Once your User name and Password. 4. Click Login. Appendix A: My Cloud EX2 Ultra Quick User Guide This guide is primarily for My Cloud EX2 Ultra users, rather than the administrator. On the My Cloud EX2 Ultra Login page, enter your device has completed the reboot, we recommend...
... Appendix D: Supported RAID Modes Appendix E: RAID Migrations Appendix F: Safe Mode Firmware Update Procedures Once your User name and Password. 4. Click Login. Appendix A: My Cloud EX2 Ultra Quick User Guide This guide is primarily for My Cloud EX2 Ultra users, rather than the administrator. On the My Cloud EX2 Ultra Login page, enter your device has completed the reboot, we recommend...
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... 109 USER MANUAL From this page you to use your My Cloud EX2 Ultra device. Apps Add or remove various apps that allow you can find: The capacity of the device Quick status and links to download ... of free storage left on your device more productively. Settings Customize settings for: • Language & Clock • Network services • Media sharing • Firmware downloads Viewing the Home Page The Home is your data. Icon Name Storage APPENDICES Actions Select the way your My Cloud EX2 Ultra device stores your gateway to the My...
... 109 USER MANUAL From this page you to use your My Cloud EX2 Ultra device. Apps Add or remove various apps that allow you can find: The capacity of the device Quick status and links to download ... of free storage left on your device more productively. Settings Customize settings for: • Language & Clock • Network services • Media sharing • Firmware downloads Viewing the Home Page The Home is your data. Icon Name Storage APPENDICES Actions Select the way your My Cloud EX2 Ultra device stores your gateway to the My...
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... you see the following screen, use the steps outlined below to which you can browse from safe mode. Note: Before performing these steps, download My Cloud EX2 Ultra firmware from the WD support website (http://support.wd.com) and save it to a location to recover your device from your browser's cache. The Safe Mode...
... you see the following screen, use the steps outlined below to which you can browse from safe mode. Note: Before performing these steps, download My Cloud EX2 Ultra firmware from the WD support website (http://support.wd.com) and save it to a location to recover your device from your browser's cache. The Safe Mode...