User Manual
Page 20
... Next. The software checks your device then begins installing your Network 1. Note: If your WD My Cloud EX4. 2. Review the information on the screen, then check your WD My Cloud EX4 device is not detected, continue to "Creating a Personal Cloud". GETTING STARTED Connecting the Device to your software. When the LED on your device to ensure...
... Next. The software checks your device then begins installing your Network 1. Note: If your WD My Cloud EX4. 2. Review the information on the screen, then check your WD My Cloud EX4 device is not detected, continue to "Creating a Personal Cloud". GETTING STARTED Connecting the Device to your software. When the LED on your device to ensure...
User Manual
Page 22
... email from the pull-down menu, then click OK. - Review the Western Digital License Agreement, then select I accept the terms of the License Agreement, and click Next. - When installation is complete, click Done. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 17 USER MANUAL GETTING STARTED Note: You may need to...icons. Displays the contents of the Public Share. You've successfully set up your WD My Cloud EX4 device and can now: Select (default) or clear the Install the WD My Cloud application check box. Select (default) or clear the Place helpful shortcuts on my desktop...
... email from the pull-down menu, then click OK. - Review the Western Digital License Agreement, then select I accept the terms of the License Agreement, and click Next. - When installation is complete, click Done. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 17 USER MANUAL GETTING STARTED Note: You may need to...icons. Displays the contents of the Public Share. You've successfully set up your WD My Cloud EX4 device and can now: Select (default) or clear the Install the WD My Cloud application check box. Select (default) or clear the Place helpful shortcuts on my desktop...
User Manual
Page 26
... on the network. In the Address bar, enter https://.local. THE DASHBOARD AT A GLANCE IF you initially access the WD My Cloud EX4 Dashboard. Click the Safari icon > bookmark icon > Bonjour. 2. In the Address bar, enter http://. Click Login. 2. Select a language from . . ... WD End User License Agreement link, review the agreement, then click I agree to launch from the pull-down menu. 3. Open a browser. 2. Note: When initially log into WD My Cloud EX4, leave the Password field blank. 1. Click Continue. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 21 USER MANUAL Open a browser...
... on the network. In the Address bar, enter https://.local. THE DASHBOARD AT A GLANCE IF you initially access the WD My Cloud EX4 Dashboard. Click the Safari icon > bookmark icon > Bonjour. 2. In the Address bar, enter http://. Click Login. 2. Select a language from . . ... WD End User License Agreement link, review the agreement, then click I agree to launch from the pull-down menu. 3. Open a browser. 2. Note: When initially log into WD My Cloud EX4, leave the Password field blank. 1. Click Continue. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 21 USER MANUAL Open a browser...
User Manual
Page 27
THE DASHBOARD AT A GLANCE 5. Review the information on the screen. Click the Automatically update device firmware when available check box. Click the Register the WD My Cloud EX4 device to add additional users, enter the User Name, First Name, Last Name, and Email address of the additional users, then click... Save for all additional users. 6. Enter your First Name, Last Name, and Email address to create an admin login for your WD My Cloud EX4 device, then click Save. If you'd like to receive continuous product support check box. 8. Click Next. 7. WD MY...
THE DASHBOARD AT A GLANCE 5. Review the information on the screen. Click the Automatically update device firmware when available check box. Click the Register the WD My Cloud EX4 device to add additional users, enter the User Name, First Name, Last Name, and Email address of the additional users, then click... Save for all additional users. 6. Enter your First Name, Last Name, and Email address to create an admin login for your WD My Cloud EX4 device, then click Save. If you'd like to receive continuous product support check box. 8. Click Next. 7. WD MY...
User Manual
Page 37
...click View All to dismiss. To dismiss all of your alerts. 3. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 32 USER MANUAL On the Dashboard, click the Alert icon in the upper right corner. 2. Review the selected alert, then click Close. Select the delete icon next to the alert you 'd... like to review details for all alerts, click View All, then click Dismiss All. On ...
...click View All to dismiss. To dismiss all of your alerts. 3. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 32 USER MANUAL On the Dashboard, click the Alert icon in the upper right corner. 2. Review the selected alert, then click Close. Select the delete icon next to the alert you 'd... like to review details for all alerts, click View All, then click Dismiss All. On ...
User Manual
Page 38
...61550; Run a system report and send it to WD automatically, Create a system report manually and send it to your WD My Cloud EX4 device to display the Help menu. 2. Click the Request Support button. Click Support to display the following page: If a problem occurs with...information about your computer. 2. Click the Privacy Policy link to WD Technical Support. If desired, email the report to review WD's privacy policy. 2. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 33 USER MANUAL Click Create and Save. THE DASHBOARD AT A GLANCE Obtaining Customer Support To open the Support page...
...61550; Run a system report and send it to WD automatically, Create a system report manually and send it to your WD My Cloud EX4 device to display the Help menu. 2. Click the Request Support button. Click Support to display the following page: If a problem occurs with...information about your computer. 2. Click the Privacy Policy link to WD Technical Support. If desired, email the report to review WD's privacy policy. 2. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 33 USER MANUAL Click Create and Save. THE DASHBOARD AT A GLANCE Obtaining Customer Support To open the Support page...
User Manual
Page 59
Review the USB Details screen, then click Close to modify, then click the Edit Job button . 2. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 54 USER MANUAL On the USB Backups screen, under USB Backup Jobs, select the job you'd like to close the screen. In the USB Backup Jobs area, click the arrow to begin your backup. BACKING UP AND RETRIEVING FILES 5. Viewing the Details of the backup displays in the USB Backup Jobs area. The progress of a USB Backup Job 1.
Review the USB Details screen, then click Close to modify, then click the Edit Job button . 2. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 54 USER MANUAL On the USB Backups screen, under USB Backup Jobs, select the job you'd like to close the screen. In the USB Backup Jobs area, click the arrow to begin your backup. BACKING UP AND RETRIEVING FILES 5. Viewing the Details of the backup displays in the USB Backup Jobs area. The progress of a USB Backup Job 1.
User Manual
Page 62
Place a check mark in the box next to the share where you'd like to create a Remote backup job, then click Next: Job Name Auto Update Backup Now Enter a Job Name for future backup. 9. Click the toggle button to begin your Remote Backup job, then click Finish. BACKING UP AND RETRIEVING FILES 7. Complete the following fields to back up your backup. Click Yes to enable the Autoupdate feature. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 57 USER MANUAL Click No create a remote backup job for your data, then click Next. 8. Review the details of your remote backup now.
Place a check mark in the box next to the share where you'd like to create a Remote backup job, then click Next: Job Name Auto Update Backup Now Enter a Job Name for future backup. 9. Click the toggle button to begin your Remote Backup job, then click Finish. BACKING UP AND RETRIEVING FILES 7. Complete the following fields to back up your backup. Click Yes to enable the Autoupdate feature. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 57 USER MANUAL Click No create a remote backup job for your data, then click Next. 8. Review the details of your remote backup now.
User Manual
Page 63
BACKING UP AND RETRIEVING FILES Viewing the Details of a Remote Backup Job 1. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 58 USER MANUAL Recovering a Remote Backup Use the following steps to close the screen. Your data recovery begins. Review the Details screen, then click Close to recover the data you saved on the remote server to...
BACKING UP AND RETRIEVING FILES Viewing the Details of a Remote Backup Job 1. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 58 USER MANUAL Recovering a Remote Backup Use the following steps to close the screen. Your data recovery begins. Review the Details screen, then click Close to recover the data you saved on the remote server to...
User Manual
Page 65
...the Internal Backup area, make the necessary changes to your Internal Backup job, then click Close. Viewing Internal Backup Details 1. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 60 USER MANUAL Your job displays in the Internal Backup Queue area and will begin backing up at the indicated time. On the... check box if you 'd like the backup to occur. • Select a time (hour and minutes) from the pull-down menu. The internal backup begins. Review the details of the backup: Daily, Weekly, Monthly 3. Select a time (hour and minutes) from the pull-down menu. 4. to modify, then click the...
...the Internal Backup area, make the necessary changes to your Internal Backup job, then click Close. Viewing Internal Backup Details 1. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 60 USER MANUAL Your job displays in the Internal Backup Queue area and will begin backing up at the indicated time. On the... check box if you 'd like the backup to occur. • Select a time (hour and minutes) from the pull-down menu. The internal backup begins. Review the details of the backup: Daily, Weekly, Monthly 3. Select a time (hour and minutes) from the pull-down menu. 4. to modify, then click the...
User Manual
Page 71
Review your device backups. Note: Access your Amazon S3 Cloud backup bucket to begin the backup now. Select Yes to view your settings, then click Finish. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 66 USER MANUAL Your Amazon S3 Cloud backup is created. Click Next. 13. The new job displays in the Backup Now field, indicate...
Review your device backups. Note: Access your Amazon S3 Cloud backup bucket to begin the backup now. Select Yes to view your settings, then click Finish. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 66 USER MANUAL Your Amazon S3 Cloud backup is created. Click Next. 13. The new job displays in the Backup Now field, indicate...
User Manual
Page 74
Options include: JBOD Spanning The use for your WD My Cloud EX4 server. Review the Warning message, then click OK. 5. Select the RAID mode you'd like to display the Storage screen. 2. MANAGING STORAGE ON THE WD MY CLOUD EX4 1. On the navigation bar, click Storage to use of one or more drives not in a linear fashion... RAID, if not already selected. 3. Click Change RAID Mode at the bottom of drives in a RAID configuration but managed as separate logical volumes. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 69 USER MANUAL
Options include: JBOD Spanning The use for your WD My Cloud EX4 server. Review the Warning message, then click OK. 5. Select the RAID mode you'd like to display the Storage screen. 2. MANAGING STORAGE ON THE WD MY CLOUD EX4 1. On the navigation bar, click Storage to use of one or more drives not in a linear fashion... RAID, if not already selected. 3. Click Change RAID Mode at the bottom of drives in a RAID configuration but managed as separate logical volumes. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 69 USER MANUAL
User Manual
Page 75
...; To configure your hard drives, then click Next. 8. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 70 USER MANUAL Using the Volume slider, select the amount of space you'd like to dedicate to check box, then click Next. 7. Review the status of each drive to read/write data until the faulty hard... drive is written in which data is replaced. RAID protocol in stripes across 3 or more drives to the secondary disks. 6. MANAGING STORAGE ON THE WD MY CLOUD EX4 RAID 0 RAID 1 RAID 5...
...; To configure your hard drives, then click Next. 8. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 70 USER MANUAL Using the Volume slider, select the amount of space you'd like to dedicate to check box, then click Next. 7. Review the status of each drive to read/write data until the faulty hard... drive is written in which data is replaced. RAID protocol in stripes across 3 or more drives to the secondary disks. 6. MANAGING STORAGE ON THE WD MY CLOUD EX4 RAID 0 RAID 1 RAID 5...
User Manual
Page 76
... the remaining disk space as Spanning by selecting the Configure the remaining disk space as Spanning check box. 9. Review the warning screen, then click Finish. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 71 USER MANUAL When the process is not available for certain regions. Click to encrypt the ...the entire volume for your RAID selection, you 'd like on the volume. The requested hard drive changes begin. MANAGING STORAGE ON THE WD MY CLOUD EX4 If you choose not to keep the volume unencrypted. 11. Click Next. 10. Do not turn off your selections, then click Next...
... the remaining disk space as Spanning by selecting the Configure the remaining disk space as Spanning check box. 9. Review the warning screen, then click Finish. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 71 USER MANUAL When the process is not available for certain regions. Click to encrypt the ...the entire volume for your RAID selection, you 'd like on the volume. The requested hard drive changes begin. MANAGING STORAGE ON THE WD MY CLOUD EX4 If you choose not to keep the volume unencrypted. 11. Click Next. 10. Do not turn off your selections, then click Next...
User Manual
Page 77
... block storage commands and data over a network rather than locally. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 72 USER MANUAL Your WD My Cloud EX4 allows you to automatically rebuild the RAID for your WD My Cloud EX4 server is currently setup for auto-rebuild. If Auto-Rebuild is ...disk drive, but is accessed over an existing IP network by the underlying RAID structure of drive corruption. Review the Auto-Rebuild field to determine whether your WD My Cloud EX4 device in the usual manner. Use the following steps to display the Storage screen. 2. On the navigation ...
... block storage commands and data over a network rather than locally. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 72 USER MANUAL Your WD My Cloud EX4 allows you to automatically rebuild the RAID for your WD My Cloud EX4 server is currently setup for auto-rebuild. If Auto-Rebuild is ...disk drive, but is accessed over an existing IP network by the underlying RAID structure of drive corruption. Review the Auto-Rebuild field to determine whether your WD My Cloud EX4 device in the usual manner. Use the following steps to display the Storage screen. 2. On the navigation ...
User Manual
Page 84
..., if it hasn't been done before. Once connected to connect. 3. MANAGING STORAGE ON THE WD MY CLOUD EX4 8. On the Storage page, click Volume Virtualization, if not already selected. 2. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 79 USER MANUAL Review the Volume Virtualization summary to connect a virtualized volume on your settings are correct, then click Save...
..., if it hasn't been done before. Once connected to connect. 3. MANAGING STORAGE ON THE WD MY CLOUD EX4 8. On the Storage page, click Volume Virtualization, if not already selected. 2. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 79 USER MANUAL Review the Volume Virtualization summary to connect a virtualized volume on your settings are correct, then click Save...
User Manual
Page 87
The serial number of the hard drive selected. The current firmware version used on the drive selected. The Hard Drive Information screen displays the following data: Vendor Model Serial Number Capacity Firmware Version The vendor from whom the hard drive was obtained. The model number of the hard drive selected. The capacity of the hard drive selected. MANAGING STORAGE ON THE WD MY CLOUD EX4 3. Review the hard drive information, then click Close. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 82 USER MANUAL
The serial number of the hard drive selected. The current firmware version used on the drive selected. The Hard Drive Information screen displays the following data: Vendor Model Serial Number Capacity Firmware Version The vendor from whom the hard drive was obtained. The model number of the hard drive selected. The capacity of the hard drive selected. MANAGING STORAGE ON THE WD MY CLOUD EX4 3. Review the hard drive information, then click Close. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 82 USER MANUAL
User Manual
Page 89
... like to add to the device. 4. Review the available apps. For details about the app, click Details. Place a check next to the app(s) you 'd like to add to your device, then click Install. The selected apps are added to your WD My Cloud EX4 device. 1. Click Close to display the Apps... screen. 2. On the navigation bar, click Apps to close the Details screen. 5. Click in the lower left side of the screen. 3. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 84 USER MANUAL MANAGING APPS ON THE WD MY CLOUD EX4 Adding an App Use the following steps to add an app to your device.
... like to add to the device. 4. Review the available apps. For details about the app, click Details. Place a check next to the app(s) you 'd like to add to your device, then click Install. The selected apps are added to your WD My Cloud EX4 device. 1. Click Close to display the Apps... screen. 2. On the navigation bar, click Apps to close the Details screen. 5. Click in the lower left side of the screen. 3. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 84 USER MANUAL MANAGING APPS ON THE WD MY CLOUD EX4 Adding an App Use the following steps to add an app to your device.
User Manual
Page 105
... Activation Code to a device manually. - The WD My Cloud Desktop application opens. 2. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 100 USER MANUAL Review the Getting Started screen, then click Start. Accessing WD My Cloud Desktop Use the following steps to launch from . . . To setup your device does not display on the screen, click Connect to log...
... Activation Code to a device manually. - The WD My Cloud Desktop application opens. 2. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 100 USER MANUAL Review the Getting Started screen, then click Start. Accessing WD My Cloud Desktop Use the following steps to launch from . . . To setup your device does not display on the screen, click Connect to log...
User Manual
Page 119
...: If you setup your manual HTTP port as 5040, you to the Dashboard from the cloud remotely. Review the information on access to perform administrator functions remotely. 7. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 114 USER MANUAL In the Dashboard Cloud Access field, click the toggle button to turn on the screen, then enter and reenter...
...: If you setup your manual HTTP port as 5040, you to the Dashboard from the cloud remotely. Review the information on access to perform administrator functions remotely. 7. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 114 USER MANUAL In the Dashboard Cloud Access field, click the toggle button to turn on the screen, then enter and reenter...