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...Cloud Remotely 14 Enabling Cloud Access for the My Cloud Mirror Device 14 Configuring Cloud Access for a User 14 Mobilizing Your Files with the iOS or Android Mobile App 16 5 Managing Users, Groups, and Shares 17 About Users 17 About Groups 24 About Shares 26 6 The Dashboard at a Glance 32 Launching the Dashboard 32 The Dashboard... Home Page 34 Obtaining Customer Support 43 Common Tasks 44 MY CLOUD MIRROR (GEN 2) CLOUD STORAGE iii USER MANUAL
...Cloud Remotely 14 Enabling Cloud Access for the My Cloud Mirror Device 14 Configuring Cloud Access for a User 14 Mobilizing Your Files with the iOS or Android Mobile App 16 5 Managing Users, Groups, and Shares 17 About Users 17 About Groups 24 About Shares 26 6 The Dashboard at a Glance 32 Launching the Dashboard 32 The Dashboard... Home Page 34 Obtaining Customer Support 43 Common Tasks 44 MY CLOUD MIRROR (GEN 2) CLOUD STORAGE iii USER MANUAL
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... folders for storing files, enable remote access, and customize the device to launch the dashboard. WD SmartWare Using IP Address: 1. Click Go. 1. MY CLOUD MIRROR (GEN 2) CLOUD STORAGE 32 USER MANUAL 6 The Dashboard at : http://mycloud.com/learn IF you want to launch from . . . Note...the name of the following methods to suit your My Cloud device. 2. Click the Settings tab to launch the My Cloud Mirror dashboard. On the WD SmartWare Home page, select your needs. Launching the Dashboard Use one of your My Cloud Mirror device in the browser's address field: - Using Device ...
... folders for storing files, enable remote access, and customize the device to launch the dashboard. WD SmartWare Using IP Address: 1. Click Go. 1. MY CLOUD MIRROR (GEN 2) CLOUD STORAGE 32 USER MANUAL 6 The Dashboard at : http://mycloud.com/learn IF you want to launch from . . . Note...the name of the following methods to suit your My Cloud device. 2. Click the Settings tab to launch the My Cloud Mirror dashboard. On the WD SmartWare Home page, select your needs. Launching the Dashboard Use one of your My Cloud Mirror device in the browser's address field: - Using Device ...
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... 1. Double-click the device or right-click and select Invoke. 1. Double-click the My Cloud Mirror device on the network. In the right panel, locate your My Cloud Mirror device under Storage. 4. Android Devices: 1. Double-click the device, or right-click and ...://. Click > Computer. 2. MY CLOUD MIRROR (GEN 2) CLOUD STORAGE 33 USER MANUAL In the left pane, click Network. 4. In the Address bar, enter http://.local. On the Start page, type Computer. 2. Windows 10, 8 or 8.1 Windows 7/Vista Windows XP Mac OS X Mobile Devices THE DASHBOARD AT A GLANCE 1. Open a...
... 1. Double-click the device or right-click and select Invoke. 1. Double-click the My Cloud Mirror device on the network. In the right panel, locate your My Cloud Mirror device under Storage. 4. Android Devices: 1. Double-click the device, or right-click and ...://. Click > Computer. 2. MY CLOUD MIRROR (GEN 2) CLOUD STORAGE 33 USER MANUAL In the left pane, click Network. 4. In the Address bar, enter http://.local. On the Start page, type Computer. 2. Windows 10, 8 or 8.1 Windows 7/Vista Windows XP Mac OS X Mobile Devices THE DASHBOARD AT A GLANCE 1. Open a...
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THE DASHBOARD AT A GLANCE The Dashboard Home Page The My Cloud Mirror Home page has an information bar at the top right, an navigation icon bar across the page, and an instant overview of the status of ... and network issues. Click to the USB port). Information Icons Navigation Icons Status and update panels Information Icons Icon Name USB device on the My Cloud Mirror device Alerts Actions Click to display the number of USB devices connected (a hub with links for updating settings. Icon is dim if no USB is...
THE DASHBOARD AT A GLANCE The Dashboard Home Page The My Cloud Mirror Home page has an information bar at the top right, an navigation icon bar across the page, and an instant overview of the status of ... and network issues. Click to the USB port). Information Icons Navigation Icons Status and update panels Information Icons Icon Name USB device on the My Cloud Mirror device Alerts Actions Click to display the number of USB devices connected (a hub with links for updating settings. Icon is dim if no USB is...
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... options • Device utility tasks • Notification settings • Firmware update setting MY CLOUD MIRROR (GEN 2) CLOUD STORAGE 35 USER MANUAL Navigation Icons Icon Name Home Page Users Shares Cloud Access Backups Storage Apps Settings THE DASHBOARD AT A GLANCE Actions The dashboard displays an instant overview of the status of the device's main functions and links...
... options • Device utility tasks • Notification settings • Firmware update setting MY CLOUD MIRROR (GEN 2) CLOUD STORAGE 35 USER MANUAL Navigation Icons Icon Name Home Page Users Shares Cloud Access Backups Storage Apps Settings THE DASHBOARD AT A GLANCE Actions The dashboard displays an instant overview of the status of the device's main functions and links...
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... when the Cloud Services option is allocated. THE DASHBOARD AT A GLANCE Viewing Device Status and Making Updates on page 79 for steps to the most necessary tasks. See "Cloud Access" on the Home Page The main body of the Home page shows the status of your My Cloud Mirror device and ...how the storage is ON. MY CLOUD MIRROR (GEN 2) CLOUD STORAGE...
... when the Cloud Services option is allocated. THE DASHBOARD AT A GLANCE Viewing Device Status and Making Updates on page 79 for steps to the most necessary tasks. See "Cloud Access" on the Home Page The main body of the Home page shows the status of your My Cloud Mirror device and ...how the storage is ON. MY CLOUD MIRROR (GEN 2) CLOUD STORAGE...
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..., click the arrow on the right. 2. A blue check mark indicates that are running on your My Cloud Mirror device. Firmware The Firmware section displays the current version of Firmware to update your My Cloud Mirror device. THE DASHBOARD AT A GLANCE Diagnostics The Diagnostics section displays a snapshot of the system's components and identifies the overall health...
..., click the arrow on the right. 2. A blue check mark indicates that are running on your My Cloud Mirror device. Firmware The Firmware section displays the current version of Firmware to update your My Cloud Mirror device. THE DASHBOARD AT A GLANCE Diagnostics The Diagnostics section displays a snapshot of the system's components and identifies the overall health...
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Click Back to return to view the network activity. Click Close to return to the Home page. Network: Click the right arrow to the Device Activity pane. Click Back to return to the Home page. MY CLOUD MIRROR (GEN 2) CLOUD STORAGE 38 USER MANUAL Click Close to return to the Device Activity pane. Click Back to return to view the CPU activity. THE DASHBOARD AT A GLANCE CPU: Click the right arrow to the Device Activity pane. Click Close to return to the Home page. Memory: Click the right arrow to view the Memory activity.
Click Back to return to view the network activity. Click Close to return to the Home page. Network: Click the right arrow to the Device Activity pane. Click Back to return to the Home page. MY CLOUD MIRROR (GEN 2) CLOUD STORAGE 38 USER MANUAL Click Close to return to the Device Activity pane. Click Back to return to view the CPU activity. THE DASHBOARD AT A GLANCE CPU: Click the right arrow to the Device Activity pane. Click Close to return to the Home page. Memory: Click the right arrow to view the Memory activity.
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...DASHBOARD AT A GLANCE Process: Click the right arrow to view the process information, including the list of active processes and the amount of users currently set up to use the My Cloud Mirror device. Click Close to return to the My Cloud Mirror device. MY CLOUD MIRROR (GEN 2) CLOUD STORAGE 39 USER MANUAL In this example, one cloud... CPU and Memory usage for a user, click the plus sign (+) in the lower right of cloud devices currently accessing the My Cloud Mirror device remotely. Follow the page instructions to connect your tablet or mobile device to the Home page....
...DASHBOARD AT A GLANCE Process: Click the right arrow to view the process information, including the list of active processes and the amount of users currently set up to use the My Cloud Mirror device. Click Close to return to the My Cloud Mirror device. MY CLOUD MIRROR (GEN 2) CLOUD STORAGE 39 USER MANUAL In this example, one cloud... CPU and Memory usage for a user, click the plus sign (+) in the lower right of cloud devices currently accessing the My Cloud Mirror device remotely. Follow the page instructions to connect your tablet or mobile device to the Home page....
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... a user, click the plus (+) sign in the lower right of the panel: Note: When you enter the email address on page 57. 2. THE DASHBOARD AT A GLANCE 1. MY CLOUD MIRROR (GEN 2) CLOUD STORAGE 40 USER MANUAL Apps The Apps panel displays the apps currently installed on how to the Home page, click Close. Enter the... Apply. Note: Users can also be added, and configured, from the Set Up Users page. The user receives an email with instructions on your My Cloud Mirror device. 1.
... a user, click the plus (+) sign in the lower right of the panel: Note: When you enter the email address on page 57. 2. THE DASHBOARD AT A GLANCE 1. MY CLOUD MIRROR (GEN 2) CLOUD STORAGE 40 USER MANUAL Apps The Apps panel displays the apps currently installed on how to the Home page, click Close. Enter the... Apply. Note: Users can also be added, and configured, from the Set Up Users page. The user receives an email with instructions on your My Cloud Mirror device. 1.
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... Working Viewing Alert Details 1. To close the alert message, click Close. and window within the MY CLOUD MIRROR (GEN 2) CLOUD STORAGE 41 USER MANUAL THE DASHBOARD AT A GLANCE Managing Alerts Alerts display system messages containing pertinent information about the status of your My... Cloud Mirror device. Three three types of the dashboard. Example: Reboot Required Warning Warnings present a condition that has occurred, usually a system failure. From ...
... Working Viewing Alert Details 1. To close the alert message, click Close. and window within the MY CLOUD MIRROR (GEN 2) CLOUD STORAGE 41 USER MANUAL THE DASHBOARD AT A GLANCE Managing Alerts Alerts display system messages containing pertinent information about the status of your My... Cloud Mirror device. Three three types of the dashboard. Example: Reboot Required Warning Warnings present a condition that has occurred, usually a system failure. From ...
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MY CLOUD MIRROR (GEN 2) CLOUD STORAGE 42 USER MANUAL THE DASHBOARD AT A GLANCE Dismissing an Alert 1. To dismiss all alerts, click View All and Dismiss All. On the dashboard, click the Alert icon in the upper right corner. 2. Select the delete icon next to the alert you'd like to dismiss.
MY CLOUD MIRROR (GEN 2) CLOUD STORAGE 42 USER MANUAL THE DASHBOARD AT A GLANCE Dismissing an Alert 1. To dismiss all alerts, click View All and Dismiss All. On the dashboard, click the Alert icon in the upper right corner. 2. Select the delete icon next to the alert you'd like to dismiss.
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THE DASHBOARD AT A GLANCE Obtaining Customer Support To open the Support page: 1. Creating and Saving a System Report In the Create and Save System Report section: 1. If desired, email the report to your computer. 2. MY CLOUD MIRROR (GEN 2) CLOUD STORAGE 43 USER MANUAL Requesting Automatic Support ... diagnostic report and request support check box. 3. Click Support to display the following page: If a problem occurs with the My Cloud Mirror device, WD Technical Support will need information about your device info and request support: Run a system report and send ...
THE DASHBOARD AT A GLANCE Obtaining Customer Support To open the Support page: 1. Creating and Saving a System Report In the Create and Save System Report section: 1. If desired, email the report to your computer. 2. MY CLOUD MIRROR (GEN 2) CLOUD STORAGE 43 USER MANUAL Requesting Automatic Support ... diagnostic report and request support check box. 3. Click Support to display the following page: If a problem occurs with the My Cloud Mirror device, WD Technical Support will need information about your device info and request support: Run a system report and send ...
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... on my network page 10 Use media servers page 67 Enable DLNA and iTunes page 69 Shut down or reboot the My Cloud Mirror device page 94 Update firmware page 100 Access content from the device (public and private shares) page 12 Add users page...DASHBOARD AT A GLANCE Obtaining Other Support The Support Resources section contains links to additional resources: To obtain the most recently updated user manual, click the Product Documentation link. To see answers to frequently asked questions and instructions, click the FAQs link. To discuss your My Cloud Mirror...
... on my network page 10 Use media servers page 67 Enable DLNA and iTunes page 69 Shut down or reboot the My Cloud Mirror device page 94 Update firmware page 100 Access content from the device (public and private shares) page 12 Add users page...DASHBOARD AT A GLANCE Obtaining Other Support The Support Resources section contains links to additional resources: To obtain the most recently updated user manual, click the Product Documentation link. To see answers to frequently asked questions and instructions, click the FAQs link. To discuss your My Cloud Mirror...
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... from another on your My Cloud Mirror device. Cloud Backup-Allows you to backup My Cloud Mirror device data to an external cloud backup service. Using the Dashboard, you turn it maintains that security. The USB drive appears as a share on the My Cloud Mirror dashboard. (See"About Shares" on page 26.) The My Cloud Mirror device supports the following capabilities...
... from another on your My Cloud Mirror device. Cloud Backup-Allows you to backup My Cloud Mirror device data to an external cloud backup service. Using the Dashboard, you turn it maintains that security. The USB drive appears as a share on the My Cloud Mirror dashboard. (See"About Shares" on page 26.) The My Cloud Mirror device supports the following capabilities...
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... by default. If you have the Media Serving setting enabled, including the Public share by iTunes, it possible to stream music files from the My Cloud Mirror device to Windows or Mac computers running iTunes. Double-click a media file you'd like to play stored music files. PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC DLNA...: iTunes scans any shares that have copied music to the /Public/Shared Music folder or a video to/Public/Shared Videos, and it is in the dashboard. See Knowledge Base Answer ID 8412 for additional information on the My Cloud Mirror device.
... by default. If you have the Media Serving setting enabled, including the Public share by iTunes, it possible to stream music files from the My Cloud Mirror device to Windows or Mac computers running iTunes. Double-click a media file you'd like to play stored music files. PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC DLNA...: iTunes scans any shares that have copied music to the /Public/Shared Music folder or a video to/Public/Shared Videos, and it is in the dashboard. See Knowledge Base Answer ID 8412 for additional information on the My Cloud Mirror device.
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... device description can be up to 15 characters long and can not include special characters (e.g., @, #, $ etc.). Note: Throughout the My Cloud Mirror dashboard, the Save and Cancel buttons display only if you made any changes, click Save (appears next to access the Internet and automatically set the ... by default. If you are synchronized to the Internet, you can not be up to identify it on the network. MY CLOUD MIRROR (GEN 2) CLOUD STORAGE 77 USER MANUAL This field can change is WDMyCloudMirror. Language and Clock In this section of the General screen, you must...
... device description can be up to 15 characters long and can not include special characters (e.g., @, #, $ etc.). Note: Throughout the My Cloud Mirror dashboard, the Save and Cancel buttons display only if you made any changes, click Save (appears next to access the Internet and automatically set the ... by default. If you are synchronized to the Internet, you can not be up to identify it on the network. MY CLOUD MIRROR (GEN 2) CLOUD STORAGE 77 USER MANUAL This field can change is WDMyCloudMirror. Language and Clock In this section of the General screen, you must...
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...: Auto uses uPnP to attempt to the dashboard. CONFIGURING SETTINGS Cloud Access Use the following steps to Connected (Relay connection established). 3. To turn on remote access to open ports on the My Cloud Mirror device). In the Dashboard Cloud Access field, click the toggle button to ...turn on access for an individual user, see "Configuring Cloud Access for a User" on cloud access for all users (i.e., control whether computers and mobile...
...: Auto uses uPnP to attempt to the dashboard. CONFIGURING SETTINGS Cloud Access Use the following steps to Connected (Relay connection established). 3. To turn on remote access to open ports on the My Cloud Mirror device). In the Dashboard Cloud Access field, click the toggle button to ...turn on access for an individual user, see "Configuring Cloud Access for a User" on cloud access for all users (i.e., control whether computers and mobile...
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... your administrator account. LED is enabled to configure the energy saving options on the screen, then enter and reenter a password for your My Cloud Mirror device. Click Apply. If your device: http://:5040. CONFIGURING SETTINGS 7. Note: If you set up your manual HTTP port as... allows the hard drives to go into standby mode to access your administrator account already has a password associated with it, review the Dashboard Cloud Access screen and click Save. Energy Saver The Energy Saver fields allow you 'd use the following settings: Drive Sleep LED Enabling this...
... your administrator account. LED is enabled to configure the energy saving options on the screen, then enter and reenter a password for your My Cloud Mirror device. Click Apply. If your device: http://:5040. CONFIGURING SETTINGS 7. Note: If you set up your manual HTTP port as... allows the hard drives to go into standby mode to access your administrator account already has a password associated with it, review the Dashboard Cloud Access screen and click Save. Energy Saver The Energy Saver fields allow you 'd use the following settings: Drive Sleep LED Enabling this...
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... your device's current configuration. In the Restore to their default values, deletes all user data and shares, and retains default shares. MY CLOUD MIRROR (GEN 2) CLOUD STORAGE 93 USER MANUAL Quick Restore creates a new file table on page 94," to save your current configurations. System Configuration The system configuration... Quick Restore: Reverts all settings to Default area, click either System Only, Quick Restore, or Full Restore. 2. This is complete, launch the dashboard. Restoring your System Use the following restore options are permanently deleted.
... your device's current configuration. In the Restore to their default values, deletes all user data and shares, and retains default shares. MY CLOUD MIRROR (GEN 2) CLOUD STORAGE 93 USER MANUAL Quick Restore creates a new file table on page 94," to save your current configurations. System Configuration The system configuration... Quick Restore: Reverts all settings to Default area, click either System Only, Quick Restore, or Full Restore. 2. This is complete, launch the dashboard. Restoring your System Use the following restore options are permanently deleted.