GE GTUP270EMWW Support Question
GE GTUP270EMWW Support Question
Find answers below for this question about GE GTUP270EMWW.Need a GE GTUP270EMWW manual? We have 3 online manuals for this item!
Question posted by elaineharman6719 on June 7th, 2024
My Ge Model Gtup270em 1ww Is Not Agitating During The Wash Cycle
My GE model GTUP270EM 1WW is not agitating during the wash cycle but spins just fine. What parts do I need to fix this p
Current Answers
Answer #1: Posted by SonuKumar on June 11th, 2024 10:01 AM
SonuKumar
Member since:
May 9th, 2021 Points: 16,673,760
Member since:
May 9th, 2021 Points: 16,673,760
If your GE Model GTUP270EM1WW washer is not agitating during the wash cycle, it could be due to several common issues. Here's a troubleshooting guide to help you diagnose and potentially fix the problem:
1. Check the Lid Switch
The lid switch ensures the washer doesn't run when the lid is open. If it's faulty, the washer may fill but not agitate.
Test the Lid Switch: Open and close the lid to listen for a clicking sound. If you don't hear a click, the lid switch might be broken.
Multimeter Test: If you have a multimeter, you can test the lid switch for continuity. Disconnect the washer from power, locate the lid switch (usually near the door hinge), and test it. If it doesn't have continuity, it needs to be replaced.
2. Inspect the Drive Belt
The drive belt connects the motor to the transmission and agitator. If it's loose, broken, or worn out, the agitator won't function.
Access the Belt: Unplug the washer and remove the back panel.
Examine the Belt: Look for signs of wear, fraying, or breakage. If the belt is damaged, replace it.
3. Examine the Agitator Assembly
The agitator may have a problem with its internal components such as the dogs (ratcheting mechanisms that help in the agitation process).
Remove the Agitator Cap: Pry off the cap at the top of the agitator.
Inspect Agitator Dogs: If the dogs are worn out or broken, the agitator won't move correctly. Replace the agitator dogs if necessary.
4. Check the Motor Coupling
The motor coupling connects the motor to the transmission. If it's broken, the washer will fill and drain but won't agitate or spin.
Access the Motor Coupling: Unplug the washer and lay it on its back to access the bottom.
Inspect the Coupling: Look for broken or worn parts. If damaged, replace the motor coupling.
5. Test the Timer and Control Board
If the timer or control board is faulty, the washer might not advance to the agitation cycle.
Listen and Observe: Check if the timer advances during the cycle. If it gets stuck, the timer might need replacing.
Multimeter Test: Test the timer and control board for continuity and proper voltage.
6. Inspect the Transmission
If all else fails, the transmission itself might be the problem. This is a more complex issue and might require professional help.
7. Motor Issues
If the motor is malfunctioning, it might need to be replaced.
8. Check for Error Codes
If your model has a digital display, it might show error codes that can help diagnose the problem. Refer to the user manual for error code meanings.
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
Your search handyman for all e-support needs!!
Related GE GTUP270EMWW Manual Pages
Quick Specs - Page 1
... w75it-h1/2 the product.
LP gas supply requires a conversion kit. GTUP270EM/270GM
GE® 27" Unitized Spacemaker® Washer and Dryer
Dimensions and Installation Information (in inches)
Electrical Requirements: GTUP270EM Electric Dryer - listed 20-amp power cord to your Monogram,® GE Profile™ or GE® appliance questions, visit our website at geappliances.com or...
Quick Specs - Page 2
...(foil type) ducting.
GTUP270EM/270GM
GE® 27" Unitized Spacemaker® Washer and Dryer
Dimensions and Installation Information (in inches)
GTUP270EM/GM DRYER EXHAUST LENGTH
RECOMMENDED...No.
D etermine the number of open area equally distributed.
of 90° turns needed for short run installations
4" DIA.
4" DIA.
4" DIA. Minimum Clearances other surfaces ...
Quick Specs - Page 3
...
fabrics and soils • 5 wash/rinse temperatures - White on white (Gas)
GTUP270EM
Specification Revised 2/11
360328 Cycles are automatically
mixed with 5 water levels - Allow fast, easy cycle
selection • Model GTUP270EMWW - White on white (Electric) • Model GTUP270GMWW - ft. Washer will automatically
measure the load size and add just the right amount of water...
Use and Care Manual - Page 1
... Control Settings Washer 6, 7 Features Washer 8 Loading and Using the Dryer 12 Loading and Using the Washer 9
Troubleshooting Dryer 16, 17 Troubleshooting Washer 13-15
Consumer Support
Consumer Support 20 Warranty 19
Owner's Manual
Write the model and serial number here:
Model
Serial
Open Dryer door for Model and Serial number tag.
189D7218P001 49-90417 10/26/10 GE
Use and Care Manual - Page 3
... children. n Remove all sharp packing items and dispose of all laundry aids (such as clothing, paper material, plastics or plastic containers,...UL approved rigid metal or flexible metal 4" diameter ductwork for the washer and dryer to climb on, hang from the door.
3
n... receive one by visiting GEAppliances.com or by calling 800.GE.CARES (800.432.2737).
Never use plastic or other flammable...
Use and Care Manual - Page 4
... The laundry process can produce a toxic gas which you use of fabrics. NOTE: Turning the Cycle Selector ...knob to soften your hand in them by spontaneous combustion.
4 n If yours is a gas dryer, it is damaged, malfunctioning, partially disassembled, or has missing or broken parts... use either a fabric softener in the wash cycle, according to cooking oils in your dryer...
Use and Care Manual - Page 5
...repair instructions that you understand and have the skills to prevent children from service, remove the washer and dryer lids to carry out.
Place the cord away from traffic areas so it ...if a break or rupture should occur. n Do not attempt to repair or replace any part of the fill hoses; GE recommends changing the hoses every 5 years. SAVE THESE INSTRUCTIONS
5
n Turn off water faucets...
Use and Care Manual - Page 6
If the lid does not unlock after the basket stop the washer and reset the cycle to shortest cycle time and wash intensity. (Cycles vary by model.)
COTTONS - NOTE: If there is turned off . CD
E
A FB
Controls
A Wash Cycle Selector
The wash cycle controls the length and intensity of clothes. The chart is turned to OFF, the STATUS lights are off...
Use and Care Manual - Page 7
... a temperature needed to better dissolve detergents.
D Temperature
Select the water temperature for a COLD wash. For example, in .
The TAP COLD feature turns the PerfecTemp feature on your washer off, and uses your wash. This can provide energy savings by reducing the amount of the washer has been paused. AUTO LOAD SENSING-
To resume the cycle, close...
Use and Care Manual - Page 8
... 1 Remove the dispenser from the top of the agitator.
2 Separate the dispenser cup from the cover.
...Washer features.
The Fabric Softener Dispenser
The fabric softener dispenser automatically releases liquid fabric softener at the proper time during the first spin... not pour bleach into the wash basket with ammonia or acids such as the washer fills for the wash cycle.
1 Check clothing care ...
Use and Care Manual - Page 9
... the washer basket. Water level should just cover the clothes. n Do not wash fabrics ...GE.CARES (800.432.2737). Loading and using the washer.
If you have soft water, a smaller load or a lightly soiled load.
n Do not wrap long items like sheets or pants around the agitator. Loading the Washer
Load dry items loosely, no higher than the top row of the washer.
Wash...
Use and Care Manual - Page 11
..., wash the lint screen in place. A partially clogged exhaust can lengthen the drying time. Follow these products away from the dryer once a year. Turn off electrical supply by some models
Clean...dust any spills or washing compounds with the hose attachment and reconnect the duct. Slide out the grid that the inside the duct or hood.
On some laundry pretreatment soil and ...
Use and Care Manual - Page 13
...
Water leaks
Water temperature seems incorrect
Water pumped out before cycle is not sitting on and make sure washer is complete Water won't drain Washer pauses during the spin cycle to do
Too much detergent
Use less detergent. Cooler water temperatures provide improved energy efficiency
New laundry detergents have soft water, a smaller load or a lightly soiled...
Use and Care Manual - Page 14
... is tripped/blown
Electronics need to do
Incorrect spin cycle selected
Make sure the spin cycle selected matches the load you load clothes.
Some fabrics will resume when lid is not dissolving
Add detergent as wash basket fills with water before you are not set properly
Lid is open-safety feature prevents agitation and spinning when lid is...
Use and Care Manual - Page 15
... in water that doesn't use gears. The motor will speed up incrementally during spin cycle
"Humming"
Water drain pump
"Gurgling"
Water drain pump
What to the type of agitate and disengage when agitate is the valve turning on and off . GEAppliances.com
Washer Performance Pilling
Snags, holes, tears, rips or excessive wear
Wrinkling
Possible Causes...
Use and Care Manual - Page 16
...Dryer may be seen when the clothes are fully open.
left in pockets
Empty all GE Dryers when used in accordance with clean ones
Use your dryer to the type of...in all pockets before each load.
Note: Most electric dryers use of exhaust ducts.
16
Use proper washing procedures before drying. Try a fabric softener. Improper use 2 fuses/breakers.
Bounce Fabric Conditioner ...
Use and Care Manual - Page 17
...washed. Large loads of heavy fabrics (like beach towels)
Large, heavy fabrics contain more than one or two items, add a few items to the load you are concerned about shrinkage in a particular item, do
Improper sorting
Separate heavy items from lightweight items (generally, a wellsorted washer.... Separate large loads into shape after cycle ends Overloading Some fabrics will shrink in...
Use and Care Manual - Page 19
...n Service trips to your home. If the product is needed to your home to teach you how to the original ...specific legal rights, and you may also have serial number and model number available when calling for home use the product....part. During this appliance.
All warranty service provided by accident, fire, floods or acts of the washer which vary from state to an Authorized GE...
Installation Instructions - Page 2
... appliance should not be installed on firm flooring to minimize vibration during spin cycle. Standpipe must be 1-1/2 inches minimum inside diameter
and must be supplied... not meet the above the base of the dryer front panel), and connected to 66°C) IN THE WASHER when hot wash is selected. Step 4 Remove the Foam Shipping Pads (see section 7). For Alcove or Closet Installation see ...
Installation Instructions - Page 10
... pliers. If your drains is a standpipe, fasten drain hose to 66°C) in the washer when HOT wash is selected.
• SHUT-OFF VALVES - Water heater should be set to deliver 140... with pliers. If appliance is required, order drain hose extension kit, GE part number WH49X301. If not installed, install rubber washer in the standpipe. The faucets must be between 10 and 120 pounds ...
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