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... through our knowledge base or email support service at support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for your WD product. • Registration-Register your WD product to get the latest updates and special offers. ..., Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom. To help for your WD product or software. • WD Community-Share your WD product serial number, system hardware, and system software versions available. This 30day period starts on the date of free telephone support during the warranty period...
... through our knowledge base or email support service at support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for your WD product. • Registration-Register your WD product to get the latest updates and special offers. ..., Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom. To help for your WD product or software. • WD Community-Share your WD product serial number, system hardware, and system software versions available. This 30day period starts on the date of free telephone support during the warranty period...
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Table of Contents MY PASSPORT EDGE USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About Your WD Drive 1 Features 1 Kit Contents 2 Optional Accessories 2 ...3 Power/Activity LED 3 USB 3.0 Interface 4 Registering Your Drive 4 Handling Precautions 4 2 Connecting the Drive and Getting Started 5 Connecting the Drive 5 Getting Started with the WD Software 6 3 WD SmartWare Software Functional Overview 12 Home Tab Display 13 Backup Tab Displays 17 Retrieve Tab Displays 20 Settings Tab Display 23 Help Tab Display 24 4 Backing...
Table of Contents MY PASSPORT EDGE USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About Your WD Drive 1 Features 1 Kit Contents 2 Optional Accessories 2 ...3 Power/Activity LED 3 USB 3.0 Interface 4 Registering Your Drive 4 Handling Precautions 4 2 Connecting the Drive and Getting Started 5 Connecting the Drive 5 Getting Started with the WD Software 6 3 WD SmartWare Software Functional Overview 12 Home Tab Display 13 Backup Tab Displays 17 Retrieve Tab Displays 20 Settings Tab Display 23 Help Tab Display 24 4 Backing...
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MY PASSPORT EDGE USER MANUAL Changing Your Password 40 Turning Off the Drive Lock Feature 41 7 Managing and Customizing the Drive 42 Using the WD Quick View Icon 42 Opening the WD SmartWare Software 42 Checking Drive Status 43 Safely Disconnecting the Drive 43 Monitoring Icon Alerts 43 ...Uninstalling on Windows Vista, Windows 7 or Windows 8 53 9 Using the Drive with a Mac 54 Reformatting the Drive 54 Restoring the WD Software and Disk Image 54 10 Troubleshooting 55 Installing, Partitioning, and Formatting the Drive 55 Frequently Asked Questions 55 A Installing an SES Driver 57 ...
MY PASSPORT EDGE USER MANUAL Changing Your Password 40 Turning Off the Drive Lock Feature 41 7 Managing and Customizing the Drive 42 Using the WD Quick View Icon 42 Opening the WD SmartWare Software 42 Checking Drive Status 43 Safely Disconnecting the Drive 43 Monitoring Icon Alerts 43 ...Uninstalling on Windows Vista, Windows 7 or Windows 8 53 9 Using the Drive with a Mac 54 Reformatting the Drive 54 Restoring the WD Software and Disk Image 54 10 Troubleshooting 55 Installing, Partitioning, and Formatting the Drive 55 Frequently Asked Questions 55 A Installing an SES Driver 57 ...
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...USB 3.0 connectivity, automatic backup software, and password protection and hardware encryption to help protect your files from unauthorized use, with blazing speed. Reduce transfer time by up to three times when compared to the next generation. MY PASSPORT EDGE USER MANUAL 11 About Your WD...Your Drive Handling Precautions Features With a new ultra-compact design, high capacity and password protection, My Passport Edge fits perfectly into the busy life of capacity for your digital life. No separate power supply is instantly backed up to USB 2.0 transfer time.* *Performance may ...
...USB 3.0 connectivity, automatic backup software, and password protection and hardware encryption to help protect your files from unauthorized use, with blazing speed. Reduce transfer time by up to three times when compared to the next generation. MY PASSPORT EDGE USER MANUAL 11 About Your WD...Your Drive Handling Precautions Features With a new ultra-compact design, high capacity and password protection, My Passport Edge fits perfectly into the busy life of capacity for your digital life. No separate power supply is instantly backed up to USB 2.0 transfer time.* *Performance may ...
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Operating System Compatibility Your My Passport Edge drive and the WD Security and WD Drive Utilities software are compatible with a durable enclosure designed for beauty. So we protect the drive with the following : • My Passport Edge portable hard drive • USB 3.0 cable...Install Guide • WD SmartWare, WD Security, and WD Drive Utilities software (included on the drive) USB 3.0 Cable My Passport Edge Portable Hard Drive Quick Install Guide Figure 1. My Passport Drive Kit Components Optional Accessories For information about optional accessories for WD products...
Operating System Compatibility Your My Passport Edge drive and the WD Security and WD Drive Utilities software are compatible with a durable enclosure designed for beauty. So we protect the drive with the following : • My Passport Edge portable hard drive • USB 3.0 cable...Install Guide • WD SmartWare, WD Security, and WD Drive Utilities software (included on the drive) USB 3.0 Cable My Passport Edge Portable Hard Drive Quick Install Guide Figure 1. My Passport Drive Kit Components Optional Accessories For information about optional accessories for WD products...
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...with a Mac computer, see "Reformatting the Drive" on page 54 and "Troubleshooting" on hardware configuration and operating system. My Passport Edge Drive Power/Activity LED The power/activity LED shows the drive's power state as a single NTFS partition for compatibility with all ... go to the Start menu and select Windows Update. For Mac computers, go to the Apple menu and select Software Update. MY PASSPORT EDGE USER MANUAL The WD SmartWare software is formatted as follows: LED Appearance Power State/Activity On steady Fast flashing, approximately 3 times per second Slow ...
...with a Mac computer, see "Reformatting the Drive" on page 54 and "Troubleshooting" on hardware configuration and operating system. My Passport Edge Drive Power/Activity LED The power/activity LED shows the drive's power state as a single NTFS partition for compatibility with all ... go to the Start menu and select Windows Update. For Mac computers, go to the Apple menu and select Software Update. MY PASSPORT EDGE USER MANUAL The WD SmartWare software is formatted as follows: LED Appearance Power State/Activity On steady Fast flashing, approximately 3 times per second Slow ...
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...software, as described in "Registering the Drive" on page 44. USB 1.1-up to 5 Gb/s. Always observe the following precautions when unpacking and installing your external storage product: • Do not drop or jolt the drive. • Do not move the drive during unpacking and installation. MY PASSPORT EDGE... USER MANUAL USB 3.0 Interface USB 3.0 supports data transfer rates up to 12 Mb/s Registering Your Drive Always register your My Passport Edge drive to get the latest updates and special offers. Connection to...
...software, as described in "Registering the Drive" on page 44. USB 1.1-up to 5 Gb/s. Always observe the following precautions when unpacking and installing your external storage product: • Do not drop or jolt the drive. • Do not move the drive during unpacking and installation. MY PASSPORT EDGE... USER MANUAL USB 3.0 Interface USB 3.0 supports data transfer rates up to 12 Mb/s Registering Your Drive Always register your My Passport Edge drive to get the latest updates and special offers. Connection to...
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Figure 3. Connect the drive to your computer. Turn on your computer: 1. Connecting the My Passport Drive CONNECTING THE DRIVE AND GETTING STARTED - 5 MY PASSPORT EDGE USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides instructions for connecting the drive and installing the WD Security, WD Drive Utilities, and WD SmartWare software on your computer as shown in Figure 3. It includes the following topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive To connect the My Passport drive to your computer. 2.
Figure 3. Connect the drive to your computer. Turn on your computer: 1. Connecting the My Passport Drive CONNECTING THE DRIVE AND GETTING STARTED - 5 MY PASSPORT EDGE USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides instructions for connecting the drive and installing the WD Security, WD Drive Utilities, and WD SmartWare software on your computer as shown in Figure 3. It includes the following topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive To connect the My Passport drive to your computer. 2.
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...in the License Agreement check box to close it. Your My Passport drive is on the drive: • WD Security • WD Drive Utilities • WD SmartWare Getting Started with the WD Software To install the WD software that the drive appears under My Computer in Windows Explorer to... use as an external storage device. The WD software installs the proper driver for your drive. You can enhance its performance by installing the WD software that is on the drive: 1. MY PASSPORT EDGE USER MANUAL 3. If a Found New Hardware screen appears, click Cancel to...
...in the License Agreement check box to close it. Your My Passport drive is on the drive: • WD Security • WD Drive Utilities • WD SmartWare Getting Started with the WD Software To install the WD software that the drive appears under My Computer in Windows Explorer to... use as an external storage device. The WD software installs the proper driver for your drive. You can enhance its performance by installing the WD software that is on the drive: 1. MY PASSPORT EDGE USER MANUAL 3. If a Found New Hardware screen appears, click Cancel to...
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MY PASSPORT EDGE USER MANUAL Initial Category Backup Screen Note: The initial Backup screens only appear one time-when you want to do. Initial Backup Screens CONNECTING THE DRIVE AND GETTING STARTED - 10 After that, launching the software displays the Home screen so you can choose what you install the WD SmartWare software on your computer. Initial File Backup Screen Figure 7.
MY PASSPORT EDGE USER MANUAL Initial Category Backup Screen Note: The initial Backup screens only appear one time-when you want to do. Initial Backup Screens CONNECTING THE DRIVE AND GETTING STARTED - 10 After that, launching the software displays the Home screen so you can choose what you install the WD SmartWare software on your computer. Initial File Backup Screen Figure 7.
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...internal hard drive, and each supported external drive connected to retrieve See "Retrieve Tab Displays" on page 20. (Continued) WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 12 It includes the following topics: Home Tab Display Backup Tab Displays Retrieve Tab Displays Settings Tab Display Help Tab ... 13. One of two backup dialogs, depending on your computer has more than one you want to it. MY PASSPORT EDGE USER MANUAL 13 WD SmartWare Software Functional Overview This chapter provides a brief functional overview of your computer's internal hard drive, and the external drive that...
...internal hard drive, and each supported external drive connected to retrieve See "Retrieve Tab Displays" on page 20. (Continued) WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 12 It includes the following topics: Home Tab Display Backup Tab Displays Retrieve Tab Displays Settings Tab Display Help Tab ... 13. One of two backup dialogs, depending on your computer has more than one you want to it. MY PASSPORT EDGE USER MANUAL 13 WD SmartWare Software Functional Overview This chapter provides a brief functional overview of your computer's internal hard drive, and the external drive that...
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...your computer has more than one • The My Passport drive that you want to match the hardware configuration of the Home tab display. Instant access to your software setup selections • WD Customer Support and software update services See "Help Tab Display" on page 23...to quickly guide you through your backup, retrieve, and settings tasks. In each display, the WD SmartWare software changes the names and graphic images to keep for opening dialogs to: • Specify the number of the help screen. tab display Settings Provides . . . MY PASSPORT EDGE USER MANUAL The . . .
...your computer has more than one • The My Passport drive that you want to match the hardware configuration of the Home tab display. Instant access to your software setup selections • WD Customer Support and software update services See "Help Tab Display" on page 23...to quickly guide you through your backup, retrieve, and settings tasks. In each display, the WD SmartWare software changes the names and graphic images to keep for opening dialogs to: • Specify the number of the help screen. tab display Settings Provides . . . MY PASSPORT EDGE USER MANUAL The . . .
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Home Tab Display WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 14 MY PASSPORT EDGE USER MANUAL Your Computer Icon Your Computer Content Gauge My Passport Drive Icon My Passport Drive Content Gauge Figure 9.
Home Tab Display WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 14 MY PASSPORT EDGE USER MANUAL Your Computer Icon Your Computer Content Gauge My Passport Drive Icon My Passport Drive Content Gauge Figure 9.
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MY PASSPORT EDGE USER MANUAL Table 1. The WD SmartWare software highlights your computer. Home Tab Functional Description Display Component Description Your computer icon Provides a graphic representation and name of the My Passport drive connected to disconnect the drive (Continued) WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 15 If...14.) If your computer has more than one My Passport drive connected to your computer, left-click the drive icon for the one internal hard drive or drive partition, the WD SmartWare software displays a selector box below your computer icon for specifying...
MY PASSPORT EDGE USER MANUAL Table 1. The WD SmartWare software highlights your computer. Home Tab Functional Description Display Component Description Your computer icon Provides a graphic representation and name of the My Passport drive connected to disconnect the drive (Continued) WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 15 If...14.) If your computer has more than one My Passport drive connected to your computer, left-click the drive icon for the one internal hard drive or drive partition, the WD SmartWare software displays a selector box below your computer icon for specifying...
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MY PASSPORT EDGE USER MANUAL Table 1. Home Tab Functional Description (Continued) Display Component Description Drive display scroll pointers (Not shown in Figure 9 on page 14.) One installation of ... Others that do not belong in the WD Knowledge Base at support.wdc.com. (Continued) WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 16 When the number of connected drives exceeds the display capacity, the WD SmartWare software displays left/right drive display scroll pointers for viewing all of them: Scroll Pointers Your computer's content...
MY PASSPORT EDGE USER MANUAL Table 1. Home Tab Functional Description (Continued) Display Component Description Drive display scroll pointers (Not shown in Figure 9 on page 14.) One installation of ... Others that do not belong in the WD Knowledge Base at support.wdc.com. (Continued) WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 16 When the number of connected drives exceeds the display capacity, the WD SmartWare software displays left/right drive display scroll pointers for viewing all of them: Scroll Pointers Your computer's content...
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...category-type backup. • Hovering the pointer over a category displays the number of files in the category. My Passport drive content gauge After installing the WD SmartWare software-before running a backup or copying files to the drive, this content gauge shows all of the files in the ...the files that are stored in your computer's operating system put there when you have retrieved from a prior backup. WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 17 MY PASSPORT EDGE USER MANUAL Table 1. When you want to select files to back up: • By category-As shown in the content gauges...
...category-type backup. • Hovering the pointer over a category displays the number of files in the category. My Passport drive content gauge After installing the WD SmartWare software-before running a backup or copying files to the drive, this content gauge shows all of the files in the ...the files that are stored in your computer's operating system put there when you have retrieved from a prior backup. WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 17 MY PASSPORT EDGE USER MANUAL Table 1. When you want to select files to back up: • By category-As shown in the content gauges...
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.... (See "Your computer's content gauge" on page 16.) My Passport drive content Same as the content gauge for your My Passport drive on the gauges Home tab display. (See "My Passport drive content gauge" on page 17.) (Continued) WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 18 MY PASSPORT EDGE USER MANUAL Backup by Category Display Your Computer Content...
.... (See "Your computer's content gauge" on page 16.) My Passport drive content Same as the content gauge for your My Passport drive on the gauges Home tab display. (See "My Passport drive content gauge" on page 17.) (Continued) WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 18 MY PASSPORT EDGE USER MANUAL Backup by Category Display Your Computer Content...
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...In category mode, the initial/default configuration of the WD SmartWare software is to back up : Note: The folder structure displaces the content gauge for your My Passport drive. • Revert clears your My Passport drive. Clicking Advanced View displays a backup files selection box ...SOFTWARE FUNCTIONAL OVERVIEW - 19 Clicking Switch to File Backup displays a folder structure view that you can use to specify individual files or folders that you want to back up : Clicking Apply Changes in the backup files selection box updates the content gauge for backup. MY PASSPORT EDGE...
...In category mode, the initial/default configuration of the WD SmartWare software is to back up : Note: The folder structure displaces the content gauge for your My Passport drive. • Revert clears your My Passport drive. Clicking Advanced View displays a backup files selection box ...SOFTWARE FUNCTIONAL OVERVIEW - 19 Clicking Switch to File Backup displays a folder structure view that you can use to specify individual files or folders that you want to back up : Clicking Apply Changes in the backup files selection box updates the content gauge for backup. MY PASSPORT EDGE...
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... PASSPORT EDGE USER MANUAL Table 2. The button name is Switch to File Backup when the backup mode is category. • File mode-Backs up files according to their categories, as shown in the content gauges for a brief functional description of the Retrieve tab displays. WD SMARTWARE SOFTWARE ...up files according to their folder structure on page 21 for your computer and your computer. Retrieve Tab Displays Three WD SmartWare software Retrieve tab displays guide you through the tasks for retrieved files • Selecting the files to Category Backup when the backup mode...
... PASSPORT EDGE USER MANUAL Table 2. The button name is Switch to File Backup when the backup mode is category. • File mode-Backs up files according to their categories, as shown in the content gauges for a brief functional description of the Retrieve tab displays. WD SMARTWARE SOFTWARE ...up files according to their folder structure on page 21 for your computer and your computer. Retrieve Tab Displays Three WD SmartWare software Retrieve tab displays guide you through the tasks for retrieved files • Selecting the files to Category Backup when the backup mode...
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... before you want to specify a different folder, use the Browse function and click Apply. (Continued) WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 21 MY PASSPORT EDGE USER MANUAL Backed Up Volumes Selection Box Select a Volume to Retrieve From Display Retrieve Destination Option Buttons Change Retrieve Folder...click Next to continue with the retrieve operation. Change retrieve folder box and Browse button By default, the WD SmartWare software creates and uses a folder named Retrieved Contents in the My Documents folder for Retrieved Files Display Retrieve Files Option Buttons ...
... before you want to specify a different folder, use the Browse function and click Apply. (Continued) WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 21 MY PASSPORT EDGE USER MANUAL Backed Up Volumes Selection Box Select a Volume to Retrieve From Display Retrieve Destination Option Buttons Change Retrieve Folder...click Next to continue with the retrieve operation. Change retrieve folder box and Browse button By default, the WD SmartWare software creates and uses a folder named Retrieved Contents in the My Documents folder for Retrieved Files Display Retrieve Files Option Buttons ...