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Accessing Online Support Visit our product support website at support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for your WD product. • Registration-Register your WD product to get the latest updates and special offers. • Warranty & RMA Services-...
Accessing Online Support Visit our product support website at support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for your WD product. • Registration-Register your WD product to get the latest updates and special offers. • Warranty & RMA Services-...
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v MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Unlocking the Drive 50 Unlocking the Drive with the WD SmartWare Software 50 Unlocking the Drive Without the WD SmartWare Software 51 Uninstalling the WD SmartWare Software 52 9 Troubleshooting 54 Installing, Partitioning, and Formatting the Drive 54 Frequently Asked Questions 54 A Installing the SES Driver 56 Installing on Windows...
v MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Unlocking the Drive 50 Unlocking the Drive with the WD SmartWare Software 50 Unlocking the Drive Without the WD SmartWare Software 51 Uninstalling the WD SmartWare Software 52 9 Troubleshooting 54 Installing, Partitioning, and Formatting the Drive 54 Frequently Asked Questions 54 A Installing the SES Driver 56 Installing on Windows...
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...Windows 7 Proceed to your Windows computer: 1. Connecting the My Passport Drive CONNECTING THE DRIVE AND GETTING STARTED - 5 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 12 Connecting the Drive and Getting Started This chapter ...provides step-by-step instructions for your My Passport drive. 4. Verify that is . . . Several different screens might also appear, depending on your computer's operating system: IF your operating system is on the drive installs the proper driver...
...Windows 7 Proceed to your Windows computer: 1. Connecting the My Passport Drive CONNECTING THE DRIVE AND GETTING STARTED - 5 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 12 Connecting the Drive and Getting Started This chapter ...provides step-by-step instructions for your My Passport drive. 4. Verify that is . . . Several different screens might also appear, depending on your computer's operating system: IF your operating system is on the drive installs the proper driver...
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Double-click the My Passport icon, and then double-click the Extras folder on the WD +TURBO Driver Installer screen: 4. Double-click the WD +TURBO Installer icon: 3. USING THE DRIVE WITH A MAC - 43 Click Install on the screen that installing the drivers requires you to restart your computer to make them active: Click Yes to continue. 5. Read the license agreement and click Accept to continue. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL To install WD +TURBO: 1. A message informs you that displays: 2.
Double-click the My Passport icon, and then double-click the Extras folder on the WD +TURBO Driver Installer screen: 4. Double-click the WD +TURBO Installer icon: 3. USING THE DRIVE WITH A MAC - 43 Click Install on the screen that installing the drivers requires you to restart your computer to make them active: Click Yes to continue. 5. Read the license agreement and click Accept to continue. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL To install WD +TURBO: 1. A message informs you that displays: 2.
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.... For more information in Windows; Q: Why is not recognized correctly unless USB 3.0 or USB 2.0 root hub and host controller drivers are installed before booting? A: Your system may attempt to disable this product Format the drive to your system documentation or...card manufacturer for computers with this feature or visit support.wdc.com and see Knowledge Base answer ID 1201. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 19 Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions ...
.... For more information in Windows; Q: Why is not recognized correctly unless USB 3.0 or USB 2.0 root hub and host controller drivers are installed before booting? A: Your system may attempt to disable this product Format the drive to your system documentation or...card manufacturer for computers with this feature or visit support.wdc.com and see Knowledge Base answer ID 1201. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 19 Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions ...
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... your computer is connected to the Internet or not Installing the Driver Automatically To install the SES driver automatically, your computer is connected to the Internet. 2. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 1A Installing the SES Driver This appendix includes the following topics: Installing on Windows XP Computers... Without the WD SmartWare Software" on page 14). If they appear, close them. Verify that your computer must have an SES driver installed on page 5, the Found New Hardware Wizard screen displays. On the Found New Hardware Wizard screen, select Yes this ...
... your computer is connected to the Internet or not Installing the Driver Automatically To install the SES driver automatically, your computer is connected to the Internet. 2. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 1A Installing the SES Driver This appendix includes the following topics: Installing on Windows XP Computers... Without the WD SmartWare Software" on page 14). If they appear, close them. Verify that your computer must have an SES driver installed on page 5, the Found New Hardware Wizard screen displays. On the Found New Hardware Wizard screen, select Yes this ...
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Select Install the software automatically and click Next: 5. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 4. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 57
Select Install the software automatically and click Next: 5. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 4. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 57
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On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to My Computer and: a. Double-click the My Passport drive. c. Browse to Windows Update: 2. b. INSTALLING THE SES DRIVER - 58 Double-click the Extras folder. Select Install from a list or specific location and click Next: 4. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your computer is not connected to continue. 3. Select WD SES Device Driver. Click Next to the Internet, install the driver manually: 1.
On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to My Computer and: a. Double-click the My Passport drive. c. Browse to Windows Update: 2. b. INSTALLING THE SES DRIVER - 58 Double-click the Extras folder. Select Install from a list or specific location and click Next: 4. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your computer is not connected to continue. 3. Select WD SES Device Driver. Click Next to the Internet, install the driver manually: 1.
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d. Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 59
d. Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 59
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...computer is connected to the Internet: 1. On the Found New Hardware wizard screen, click Locate and install driver software: 3. On the Found New Hardware - WD SES Device wizard screen, click Yes, search online this time only to allow Windows Vista to connect to ... screen displays. Note: If Autoplay is connected to Windows Update • Finds, downloads, and installs the SES driver INSTALLING THE SES DRIVER - 60 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on Windows Vista Computers After you physically connect the drive as the Found New Hardware screen.
...computer is connected to the Internet: 1. On the Found New Hardware wizard screen, click Locate and install driver software: 3. On the Found New Hardware - WD SES Device wizard screen, click Yes, search online this time only to allow Windows Vista to connect to ... screen displays. Note: If Autoplay is connected to Windows Update • Finds, downloads, and installs the SES driver INSTALLING THE SES DRIVER - 60 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on Windows Vista Computers After you physically connect the drive as the Found New Hardware screen.
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At the Install the disc that came with your computer is not connected to the Internet, install the driver manually: 1. On the Found New Hardware wizard screen, click Locate and install driver software: 2. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your WD SES Device prompt, click I don't have the disc. WD SES Device wizard screen, click Don't search online: 3. On the Found New Hardware - Show me other options: INSTALLING THE SES DRIVER - 61
At the Install the disc that came with your computer is not connected to the Internet, install the driver manually: 1. On the Found New Hardware wizard screen, click Locate and install driver software: 2. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your WD SES Device prompt, click I don't have the disc. WD SES Device wizard screen, click Don't search online: 3. On the Found New Hardware - Show me other options: INSTALLING THE SES DRIVER - 61
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d. c. Double-click the Extras folder. Double-click the My Passport drive. Browse to Computer and: a. Select WD SES Device Driver. When the installation completes, click Close: INSTALLING THE SES DRIVER - 62 4. Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5. b.
d. c. Double-click the Extras folder. Double-click the My Passport drive. Browse to Computer and: a. Select WD SES Device Driver. When the installation completes, click Close: INSTALLING THE SES DRIVER - 62 4. Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5. b.
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MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on Windows 7 Computers After you physically connect the drive as shown in Figure 3 on page 5, use the Windows 7 Computer Management utility to install the SES driver: 1. Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: INSTALLING THE SES DRIVER - 63 Open All Programs and click Computer > Manage: 2.
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on Windows 7 Computers After you physically connect the drive as shown in Figure 3 on page 5, use the Windows 7 Computer Management utility to install the SES driver: 1. Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: INSTALLING THE SES DRIVER - 63 Open All Programs and click Computer > Manage: 2.
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Browse to Computer, double-click the My Passport drive, double-click the Extras folder, and select WD SES Device Driver: 5. Click Next. 6. When the installation completes, click Close: INSTALLING THE SES DRIVER - 64 Click Browse my computer for driver software. 4. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 3.
Browse to Computer, double-click the My Passport drive, double-click the Extras folder, and select WD SES Device Driver: 5. Click Next. 6. When the installation completes, click Close: INSTALLING THE SES DRIVER - 64 Click Browse my computer for driver software. 4. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 3.