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... support questions can be answered through our knowledge base or e-mail support service at support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for the entire warranty period and our extensive knowledge base is available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland...
... support questions can be answered through our knowledge base or e-mail support service at support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for the entire warranty period and our extensive knowledge base is available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland...
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v MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Unlocking the Drive 50 Unlocking the Drive with the WD SmartWare Software 50 Unlocking the Drive Without the WD SmartWare Software 51 Uninstalling the WD SmartWare Software 52 9 Troubleshooting 54 Installing, Partitioning, and Formatting the Drive 54 Frequently Asked Questions 54 A Installing the SES Driver 56 Installing...
v MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Unlocking the Drive 50 Unlocking the Drive with the WD SmartWare Software 50 Unlocking the Drive Without the WD SmartWare Software 51 Uninstalling the WD SmartWare Software 52 9 Troubleshooting 54 Installing, Partitioning, and Formatting the Drive 54 Frequently Asked Questions 54 A Installing the SES Driver 56 Installing...
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... CONNECTING THE DRIVE AND GETTING STARTED - 5 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides step-by-step instructions for connecting the drive and installing the WD SmartWare software on the drive installs the proper driver for use on a Mac computer, skip this procedure and...
... CONNECTING THE DRIVE AND GETTING STARTED - 5 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides step-by-step instructions for connecting the drive and installing the WD SmartWare software on the drive installs the proper driver for use on a Mac computer, skip this procedure and...
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... for use with the Mac computer: Your My Passport drive is now ready to use to continue. 6. After the computer restarts, the My Passport icon on the WD +TURBO Driver Installer screen: 4. As prompted, when the installation... completes, click Yes to continue. 5. Read the license agreement and click Accept to restart the computer: 8. Type the password that installing the drivers requires you normally use as an enhanced-performance external storage device. MY PASSPORT ESSENTIAL AND ESSENTIAL...
... for use with the Mac computer: Your My Passport drive is now ready to use to continue. 6. After the computer restarts, the My Passport icon on the WD +TURBO Driver Installer screen: 4. As prompted, when the installation... completes, click Yes to continue. 5. Read the license agreement and click Accept to restart the computer: 8. Type the password that installing the drivers requires you normally use as an enhanced-performance external storage device. MY PASSPORT ESSENTIAL AND ESSENTIAL...
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...system has a USB 3.0 or USB 2.0 PCI adapter card, be sure that does not support USB 3,0 or USB 2.0. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 19 Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you... A: If your WD portable USB drive. Q: Why is not recognized correctly unless USB 3.0 or USB 2.0 root hub and host controller drivers are installed before booting? Installing, Partitioning, and Formatting the Drive How to Install, partition, and format the drive in Windows;...
...system has a USB 3.0 or USB 2.0 PCI adapter card, be sure that does not support USB 3,0 or USB 2.0. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 19 Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you... A: If your WD portable USB drive. Q: Why is not recognized correctly unless USB 3.0 or USB 2.0 root hub and host controller drivers are installed before booting? Installing, Partitioning, and Formatting the Drive How to Install, partition, and format the drive in Windows;...
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... screen (see "Getting Started Without the WD SmartWare Software" on page 13). Click Next to Windows Update: 3. Note: The SES Driver is connected to the Internet. 2. This appendix includes the following topics: Installing on Windows XP Computers Installing on Windows Vista Computers Installing ...from displaying every time you connect your My Passport drive to your computer must have an SES driver installed on page 5, the Found New Hardware Wizard screen displays. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 1A Installing the SES Driver If you decide to not install the WD...
... screen (see "Getting Started Without the WD SmartWare Software" on page 13). Click Next to Windows Update: 3. Note: The SES Driver is connected to the Internet. 2. This appendix includes the following topics: Installing on Windows XP Computers Installing on Windows Vista Computers Installing ...from displaying every time you connect your My Passport drive to your computer must have an SES driver installed on page 5, the Found New Hardware Wizard screen displays. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 1A Installing the SES Driver If you decide to not install the WD...
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MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 4. Select Install the software automatically and click Next: 5. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 57
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 4. Select Install the software automatically and click Next: 5. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 57
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Click Next to My Computer and: a. b. Select Install from a list or specific location and click Next: 4. c. Double-click the My Passport drive. INSTALLING THE SES DRIVER - 58 Select WD SES Device Driver. Double-click the Extras folder. Browse to continue. 3. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your computer is not connected to Windows Update: 2. On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to the Internet, install the driver manually: 1.
Click Next to My Computer and: a. b. Select Install from a list or specific location and click Next: 4. c. Double-click the My Passport drive. INSTALLING THE SES DRIVER - 58 Select WD SES Device Driver. Double-click the Extras folder. Browse to continue. 3. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your computer is not connected to Windows Update: 2. On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to the Internet, install the driver manually: 1.
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When the installation completes, click Finish: INSTALLING THE SES DRIVER - 59 d. Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5.
When the installation completes, click Finish: INSTALLING THE SES DRIVER - 59 d. Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5.
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...Update: Windows Vista automatically: • Connects to the Internet: 1. You can use the Found New Hardware screen to install the SES driver either: • Automatically, if your computer is connected to the Internet • Manually, whether your computer is connected to the Internet...must be connected to Windows Update • Finds, downloads, and installs the SES driver INSTALLING THE SES DRIVER - 60 Note: If Autoplay is connected to the Internet. 2. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on Windows Vista Computers After you physically connect the drive as ...
...Update: Windows Vista automatically: • Connects to the Internet: 1. You can use the Found New Hardware screen to install the SES driver either: • Automatically, if your computer is connected to the Internet • Manually, whether your computer is connected to the Internet...must be connected to Windows Update • Finds, downloads, and installs the SES driver INSTALLING THE SES DRIVER - 60 Note: If Autoplay is connected to the Internet. 2. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on Windows Vista Computers After you physically connect the drive as ...
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At the Install the disc that came with your computer is not connected to the Internet, install the driver manually: 1. WD SES Device wizard screen, click Don't search online: 3. On the Found New Hardware - On the Found New Hardware wizard screen, click Locate and install driver software: 2. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your WD SES Device prompt, click I don't have the disc. Show me other options: INSTALLING THE SES DRIVER - 61
At the Install the disc that came with your computer is not connected to the Internet, install the driver manually: 1. WD SES Device wizard screen, click Don't search online: 3. On the Found New Hardware - On the Found New Hardware wizard screen, click Locate and install driver software: 2. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your WD SES Device prompt, click I don't have the disc. Show me other options: INSTALLING THE SES DRIVER - 61
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c. Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5. When the installation completes, click Close: INSTALLING THE SES DRIVER - 62 d. Double-click the My Passport drive. Double-click the Extras folder. b. Browse to Computer and: a. Select WD SES Device Driver. 4.
c. Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5. When the installation completes, click Close: INSTALLING THE SES DRIVER - 62 d. Double-click the My Passport drive. Double-click the Extras folder. b. Browse to Computer and: a. Select WD SES Device Driver. 4.
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Open All Programs and click Computer > Manage: 2. Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: INSTALLING THE SES DRIVER - 63 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on Windows 7 Computers After you physically connect the drive as shown in Figure 3 on page 5, use the Windows 7 Computer Management utility to install the SES driver: 1.
Open All Programs and click Computer > Manage: 2. Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: INSTALLING THE SES DRIVER - 63 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on Windows 7 Computers After you physically connect the drive as shown in Figure 3 on page 5, use the Windows 7 Computer Management utility to install the SES driver: 1.
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When the installation completes, click Close: INSTALLING THE SES DRIVER - 64 Click Next. 6. Browse to Computer, double-click the My Passport drive, double-click the Extras folder, and select WD SES Device Driver: 5. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 3. Click Browse my computer for driver software. 4.
When the installation completes, click Close: INSTALLING THE SES DRIVER - 64 Click Next. 6. Browse to Computer, double-click the My Passport drive, double-click the Extras folder, and select WD SES Device Driver: 5. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 3. Click Browse my computer for driver software. 4.