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...shown below. Contacting WD Technical Support When contacting WD for your WD product or software. WD Community-Share your personal cloud storage device (http://www.wd.com/setup). Accessing Online Support Visit our product support website at http://support.wd.com and choose... RMA Services-Get warranty, product replacement (RMA), RMA status, and data recovery information. Knowledge Base-Search by using WD My Cloud EX2 personal cloud storage software. North America English Spanish Europe (toll free)* Europe Middle East Africa 800.ASK.4wd (800.275.4932) 800.832.4778 Asia...
...shown below. Contacting WD Technical Support When contacting WD for your WD product or software. WD Community-Share your personal cloud storage device (http://www.wd.com/setup). Accessing Online Support Visit our product support website at http://support.wd.com and choose... RMA Services-Get warranty, product replacement (RMA), RMA status, and data recovery information. Knowledge Base-Search by using WD My Cloud EX2 personal cloud storage software. North America English Spanish Europe (toll free)* Europe Middle East Africa 800.ASK.4wd (800.275.4932) 800.832.4778 Asia...
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... 11 Getting Started Using Online Setup Software 13 Getting Started Without Online Setup Software 19 Accessing Content 19 4 Accessing Your Cloud Remotely 21 Enabling Cloud Access for the WD My Cloud EX2 Device 21 Configuring Cloud Access for a User 21 Mobilizing Your Files with iOS and Android Mobile Apps 23 5 Managing Users, Groups, and Shares... Obtaining Customer Support 63 Common Tasks 65 7 Backing Up and Retrieving Files 66 About Backups 66 Managing a USB Device and USB Backups 66 WD MY CLOUD EX2 PERSONAL CLOUD STORAGE i USER MANUAL
... 11 Getting Started Using Online Setup Software 13 Getting Started Without Online Setup Software 19 Accessing Content 19 4 Accessing Your Cloud Remotely 21 Enabling Cloud Access for the WD My Cloud EX2 Device 21 Configuring Cloud Access for a User 21 Mobilizing Your Files with iOS and Android Mobile Apps 23 5 Managing Users, Groups, and Shares... Obtaining Customer Support 63 Common Tasks 65 7 Backing Up and Retrieving Files 66 About Backups 66 Managing a USB Device and USB Backups 66 WD MY CLOUD EX2 PERSONAL CLOUD STORAGE i USER MANUAL
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Remote Backups 69 Internal Backups 73 Cloud Backups 75 8 Managing Storage on WD My Cloud EX2 81 Storage Types 81 RAID Storage 82 Disk Status 86 iSCSI Storage 88 Volume Virtualization 92 9 Managing Apps on WD My Cloud EX2 97 About Apps 97 Managing Apps 97 10 Playing/Streaming Videos, Photos..., & Music 101 Media Servers 101 Media Storage 103 Enabling DLNA and iTunes 103 Accessing Your Personal Cloud Using Media Players 107 Accessing Your Personal Cloud Using iTunes 108 11 ...
Remote Backups 69 Internal Backups 73 Cloud Backups 75 8 Managing Storage on WD My Cloud EX2 81 Storage Types 81 RAID Storage 82 Disk Status 86 iSCSI Storage 88 Volume Virtualization 92 9 Managing Apps on WD My Cloud EX2 97 About Apps 97 Managing Apps 97 10 Playing/Streaming Videos, Photos..., & Music 101 Media Servers 101 Media Storage 103 Enabling DLNA and iTunes 103 Accessing Your Personal Cloud Using Media Players 107 Accessing Your Personal Cloud Using iTunes 108 11 ...
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Appendices 141 Appendix A: WD My Cloud EX2 Quick User Guide 141 Appendix B: Joomla!® Setup Guide 146 Appendix C: phpBB Setup Guide 149 Appendix D: Supported RAID Modes 154 Appendix E: RAID Migrations 154 Appendix F: Safe Mode Firmware Update Procedures 154 Appendix G: Technical Specifications 156 Index 158 WD MY CLOUD EX2 PERSONAL CLOUD STORAGE iii USER MANUAL
Appendices 141 Appendix A: WD My Cloud EX2 Quick User Guide 141 Appendix B: Joomla!® Setup Guide 146 Appendix C: phpBB Setup Guide 149 Appendix D: Supported RAID Modes 154 Appendix E: RAID Migrations 154 Appendix F: Safe Mode Firmware Update Procedures 154 Appendix G: Technical Specifications 156 Index 158 WD MY CLOUD EX2 PERSONAL CLOUD STORAGE iii USER MANUAL
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... in electric shock or fire hazard. Improper use liquid cleaners or aerosol cleaners. If the product has been exposed to assure personal safety. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 1 USER MANUAL IMPORTANT USER INFORMATION 1 Important User Information Important Safety Instructions Recording Your WD Product Information Important Safety Instructions This device is designed...
... in electric shock or fire hazard. Improper use liquid cleaners or aerosol cleaners. If the product has been exposed to assure personal safety. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 1 USER MANUAL IMPORTANT USER INFORMATION 1 Important User Information Important Safety Instructions Recording Your WD Product Information Important Safety Instructions This device is designed...
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Purchase Date - System and Software Notes WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 2 USER MANUAL Serial Number - Model Number - Your WD product information is used for setup and technical support. IMPORTANT USER INFORMATION Recording Your WD Product Information Remember to write down the following WD product information, which is found on the label on the back of the device. -
Purchase Date - System and Software Notes WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 2 USER MANUAL Serial Number - Model Number - Your WD product information is used for setup and technical support. IMPORTANT USER INFORMATION Recording Your WD Product Information Remember to write down the following WD product information, which is found on the label on the back of the device. -
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... unique 24x7 NAS operating environment. Conveniently transfer files from any screen and expand your NAS features with the drives of WD My Cloud EX2 status. Stream large files to any computer, tablet, or smartphone when connected to build your choice. Choose the diskless enclosure to...your system is a high-performance, two-bay NAS for ultimate reliability in storage - Award-winning mobile and desktop apps - WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 3 USER MANUAL Translated versions and updates to expect from http://products.wd.com/updates. Save all your content in one place ...
... unique 24x7 NAS operating environment. Conveniently transfer files from any screen and expand your NAS features with the drives of WD My Cloud EX2 status. Stream large files to any computer, tablet, or smartphone when connected to build your choice. Choose the diskless enclosure to...your system is a high-performance, two-bay NAS for ultimate reliability in storage - Award-winning mobile and desktop apps - WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 3 USER MANUAL Translated versions and updates to expect from http://products.wd.com/updates. Save all your content in one place ...
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... provides the latest information, instructions, and software to protect your storage capacity. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 4 USER MANUAL Simply attach a compatible USB hard drive directly to My Cloud EX2 to connected TVs, media players, gaming consoles and other DLNA®/UPnP® devices...expand your data. Protect your product. Find in one safe place on /off. No mysterious location of their WD My Cloud EX2 device. iSCSI target, full-featured FTP services, jumbo frame support, iPv6 ready, UPS support (USB and network), real time resource monitor...
... provides the latest information, instructions, and software to protect your storage capacity. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 4 USER MANUAL Simply attach a compatible USB hard drive directly to My Cloud EX2 to connected TVs, media players, gaming consoles and other DLNA®/UPnP® devices...expand your data. Protect your product. Find in one safe place on /off. No mysterious location of their WD My Cloud EX2 device. iSCSI target, full-featured FTP services, jumbo frame support, iPv6 ready, UPS support (USB and network), real time resource monitor...
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...Leopard (Mac OS 10.6) Note: Compatibility may vary depending on additional accessories for driveless model only) PRODUCT OVERVIEW WD My Cloud EX2 Personal Cloud Storage Device AC adapter* Ethernet cable Quick Install Guide For information on your region. For a list of Technical Support contacts..., visit http://support.wd.com and see Knowledge Base Answer ID 1048. Package Contents WD My Cloud EX2 Personal Cloud Storage device Ethernet cable AC power adapter Quick Install Guide Assembly kit (for this product...
...Leopard (Mac OS 10.6) Note: Compatibility may vary depending on additional accessories for driveless model only) PRODUCT OVERVIEW WD My Cloud EX2 Personal Cloud Storage Device AC adapter* Ethernet cable Quick Install Guide For information on your region. For a list of Technical Support contacts..., visit http://support.wd.com and see Knowledge Base Answer ID 1048. Package Contents WD My Cloud EX2 Personal Cloud Storage device Ethernet cable AC power adapter Quick Install Guide Assembly kit (for this product...
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... from electromagnetic fields from vibration Well ventilated, with care during unpacking and installation. This will cause your device to obtain maximum efficiency. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 6 USER MANUAL PRODUCT OVERVIEW Web Browsers Internet Explorer 8.0 and later on supported Windows computers Safari 6.0 and later on supported Mac computers...
... from electromagnetic fields from vibration Well ventilated, with care during unpacking and installation. This will cause your device to obtain maximum efficiency. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 6 USER MANUAL PRODUCT OVERVIEW Web Browsers Internet Explorer 8.0 and later on supported Windows computers Safari 6.0 and later on supported Mac computers...
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Product Components Front View PRODUCT OVERVIEW Power LED Drive LEDs WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 7 USER MANUAL
Product Components Front View PRODUCT OVERVIEW Power LED Drive LEDs WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 7 USER MANUAL
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Reset button Power port Kensington security slot ( ) Restores settings such as the administrator user name and password for more information. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 8 USER MANUAL For device security, the device is equipped with a security slot that supports a standard Kensington security cable. Back View PRODUCT OVERVIEW USB ports ...
Reset button Power port Kensington security slot ( ) Restores settings such as the administrator user name and password for more information. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 8 USER MANUAL For device security, the device is equipped with a security slot that supports a standard Kensington security cable. Back View PRODUCT OVERVIEW USB ports ...
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You may use a drive made by WD or one made by touching metal before handling the device. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 9 USER MANUAL For a list of your device, connect it, and wait for the Power LED on page 125 Installing Drives in the Driveless ...to turn a solid blue. Important: Make sure the device is unpack your device to set up the WD My Cloud EX2 Personal Cloud Storage device -- GETTING STARTED 3 Getting Started Installing Drives in WD My Cloud EX2 models that come without drives. Then, download and run the quick setup software, available at http://www.wd.com...
You may use a drive made by WD or one made by touching metal before handling the device. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 9 USER MANUAL For a list of your device, connect it, and wait for the Power LED on page 125 Installing Drives in the Driveless ...to turn a solid blue. Important: Make sure the device is unpack your device to set up the WD My Cloud EX2 Personal Cloud Storage device -- GETTING STARTED 3 Getting Started Installing Drives in WD My Cloud EX2 models that come without drives. Then, download and run the quick setup software, available at http://www.wd.com...
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... bottom of the unit. Attach labels 1 or 2 to the top hole in the corresponding hole on the door (top) of the drive. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 10 USER MANUAL Press the indented button on the other side of the unit. Insert a screw in the drive's side (on the right if...
... bottom of the unit. Attach labels 1 or 2 to the top hole in the corresponding hole on the door (top) of the drive. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 10 USER MANUAL Press the indented button on the other side of the unit. Insert a screw in the drive's side (on the right if...
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... 11 USER MANUAL Physically Connecting the Device GETTING STARTED 2 4 33 1 Follow the steps below to connect the WD My Cloud EX2 Personal Cloud Storage device to the Ethernet port located on the back of the Ethernet cable directly into a router or network switch port. 3. If this occurs, data ...
... 11 USER MANUAL Physically Connecting the Device GETTING STARTED 2 4 33 1 Follow the steps below to connect the WD My Cloud EX2 Personal Cloud Storage device to the Ethernet port located on the back of the Ethernet cable directly into a router or network switch port. 3. If this occurs, data ...
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... Up Color Black (off ) Blue Appearance ------ Front Panel Hard Drive (HDD) LEDs The following table describes the front panel power LED behavior. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 12 USER MANUAL LEDs Front Panel Power LED The following table describes the front panel hard drive LED behavior. Device is powered up (approximately...
... Up Color Black (off ) Blue Appearance ------ Front Panel Hard Drive (HDD) LEDs The following table describes the front panel power LED behavior. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 12 USER MANUAL LEDs Front Panel Power LED The following table describes the front panel hard drive LED behavior. Device is powered up (approximately...
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... is the Link LED. In the address field, type http://wd.com/setup/wdmycloudex2 to display the Welcome to the Learning Center page: WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 13 USER MANUAL Use the following table describes the network and activity LEDs: Note: Looking at http://wd.com/setup/wdmycloudex2. Open a web...
... is the Link LED. In the address field, type http://wd.com/setup/wdmycloudex2 to display the Welcome to the Learning Center page: WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 13 USER MANUAL Use the following table describes the network and activity LEDs: Note: Looking at http://wd.com/setup/wdmycloudex2. Open a web...
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... files, and then double-click Setup.exe (Windows) or WD My Cloud EX2 Personal Cloud Storage Setup.dmg (Mac) to open the setup software. 3. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 14 USER MANUAL Access your computer. 5. The Getting Started window displays. Click WD My Cloud EX2 to download setup software for a different operating system, select your operating...
... files, and then double-click Setup.exe (Windows) or WD My Cloud EX2 Personal Cloud Storage Setup.dmg (Mac) to open the setup software. 3. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 14 USER MANUAL Access your computer. 5. The Getting Started window displays. Click WD My Cloud EX2 to download setup software for a different operating system, select your operating...
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Read the Western Digital End User License Agreement that displays, and then select the "I accept the terms of the License Agreement" check box and click Next. 3. Review the information on the screen, WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 15 USER MANUAL GETTING STARTED Connecting to the Network and Creating a Personal Cloud 1. On the Getting Started window (above), and click Get Started. 2.
Read the Western Digital End User License Agreement that displays, and then select the "I accept the terms of the License Agreement" check box and click Next. 3. Review the information on the screen, WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 15 USER MANUAL GETTING STARTED Connecting to the Network and Creating a Personal Cloud 1. On the Getting Started window (above), and click Get Started. 2.
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... (optional). Enter your first and last name and your WD My Cloud EX2 device and click Next. Note: If your personal cloud screen displays. 6. The email address is needed if you can access your device using your WD My Cloud EX2 device is solid blue, click Next. Once you create your account,...device. The Set up your device is selected Note: WD My Cloud EX2 provides fee-free remote access to create an account with Internet access and from the WD My Cloud desktop app. Ensure that Also register WD My Cloud EX2 with this information is not detected, follow the on your mobile ...
... (optional). Enter your first and last name and your WD My Cloud EX2 device and click Next. Note: If your personal cloud screen displays. 6. The email address is needed if you can access your device using your WD My Cloud EX2 device is solid blue, click Next. Once you create your account,...device. The Set up your device is selected Note: WD My Cloud EX2 provides fee-free remote access to create an account with Internet access and from the WD My Cloud desktop app. Ensure that Also register WD My Cloud EX2 with this information is not detected, follow the on your mobile ...