W10240504
Page 4
... momentarily turn on. Software Version Display - Clears the Error Codes • S ee "Activating Service Diagnostic Mode" to engage metal barbs. A potential cause of user inactivity, or shut down if AC power is required. Is dryer vent properly installed and clear of lint or obstructions? All tests/checks should be made with these buttons. Activates User Interface Test - Inform customer that a time-delay fuse is removed from the dryer. SERVICE...
... momentarily turn on. Software Version Display - Clears the Error Codes • S ee "Activating Service Diagnostic Mode" to engage metal barbs. A potential cause of user inactivity, or shut down if AC power is required. Is dryer vent properly installed and clear of lint or obstructions? All tests/checks should be made with these buttons. Activates User Interface Test - Inform customer that a time-delay fuse is removed from the dryer. SERVICE...
W10240504
Page 6
... turn off each button will be displayed. DIAGNOSTIC: Console Buttons and Indicators Pressing each corresponding cycle indicator. On some models). If the Console ID is no indicators come on, select one of the "Timed Cycles" (for example, "Timed Dry"). The dryer will beep and the motor, heater, and water valve (on some models). If opening the door does not cause "eee" or "ee" (electric), "999" or "99" (gas) to check...
... turn off each button will be displayed. DIAGNOSTIC: Console Buttons and Indicators Pressing each corresponding cycle indicator. On some models). If the Console ID is no indicators come on, select one of the "Timed Cycles" (for example, "Timed Dry"). The dryer will beep and the motor, heater, and water valve (on some models). If opening the door does not cause "eee" or "ee" (electric), "999" or "99" (gas) to check...
W10240504
Page 9
... Air Flow L2 Line Voltage Error Indicates low air flow that may affect dryer performance. • Confirm that the moisture sensor strip has shorted. Exhaust Thermistor Indicates that the exhaust thermistor has shorted. Exhaust Thermistor Indicates that the exhaust thermistor is not blocked, check lint screen, exhaust duct, exhaust fan. Inlet Thermistor Shorted Indicates that the Inlet Thermistor is shorted. S.ee TEST #5: Moisture Sensor, page 20. This fault code appears ONLY when in the service diagnostic mode. Inlet Thermistor Open Indicates...
... Air Flow L2 Line Voltage Error Indicates low air flow that may affect dryer performance. • Confirm that the moisture sensor strip has shorted. Exhaust Thermistor Indicates that the exhaust thermistor has shorted. Exhaust Thermistor Indicates that the exhaust thermistor is not blocked, check lint screen, exhaust duct, exhaust fan. Inlet Thermistor Shorted Indicates that the Inlet Thermistor is shorted. S.ee TEST #5: Moisture Sensor, page 20. This fault code appears ONLY when in the service diagnostic mode. Inlet Thermistor Open Indicates...
W10240504
Page 10
.... Heater vent clogged. Clean if necessary. Check the Pause/Cancel button. See Test #5a: Adj. Power supplies not present at outlet, check circuit breaker, fuses, or junction box connections. Thermal Fuse (elect. WILL NOT HEAT Check installation. Heater system malfunction or open heater coil. HEATS IN AIR CYCLE Heater coil shorted. Check power at machine electronics. Connection problem between AC plug and dryer. User Interface problem. Motor problem. Verify water supply is pressed.) Door not fully closed , then press and hold the START button. See...
.... Heater vent clogged. Clean if necessary. Check the Pause/Cancel button. See Test #5a: Adj. Power supplies not present at outlet, check circuit breaker, fuses, or junction box connections. Thermal Fuse (elect. WILL NOT HEAT Check installation. Heater system malfunction or open heater coil. HEATS IN AIR CYCLE Heater coil shorted. Check power at machine electronics. Connection problem between AC plug and dryer. User Interface problem. Motor problem. Verify water supply is pressed.) Door not fully closed , then press and hold the START button. See...
W10240504
Page 14
...replace the door switch assembly. 5. Drive Motor Switch White Connector Figure 8 - TEST #3: Motor Circuit This test will check the wiring to Dryer Disassembly Instructions, page 24. Check the wiring and components in the motor circuit. 7. ALL DRYERS: Continue with step 7 below to verify repair. Motor Circuit Check - Remove white connector. 264 3 5 1 PAGE 14 DO NOT REMOVE OR DESTROY Plug in the range of Motor System Drum belt Door switch Harness/connection Thermal fuse Drive motor Belt switch Centrifugal switch Machine control electronics Electric Dryer...
...replace the door switch assembly. 5. Drive Motor Switch White Connector Figure 8 - TEST #3: Motor Circuit This test will check the wiring to Dryer Disassembly Instructions, page 24. Check the wiring and components in the motor circuit. 7. ALL DRYERS: Continue with step 7 below to verify repair. Motor Circuit Check - Remove white connector. 264 3 5 1 PAGE 14 DO NOT REMOVE OR DESTROY Plug in the range of Motor System Drum belt Door switch Harness/connection Thermal fuse Drive motor Belt switch Centrifugal switch Machine control electronics Electric Dryer...
W10240504
Page 15
... Heat element assembly Gas valve assembly Centrifugal switch Outlet thermistor Inlet thermistor Machine control electronics Console electronics and housing assembly Gas supply Electric Gas Dryer Dryer no no no no DO NOT REMOVE OR DESTROY PAGE 15 Plug in the table above, replace the motor. Using figure 9 and the strip circuit on pin 3 of black drive motor switch. For gas models, check for the resistance values of the following items are part of this system: Part of Heating System Harness/connection Heater relay Thermal...
... Heat element assembly Gas valve assembly Centrifugal switch Outlet thermistor Inlet thermistor Machine control electronics Console electronics and housing assembly Gas supply Electric Gas Dryer Dryer no no no no DO NOT REMOVE OR DESTROY PAGE 15 Plug in the table above, replace the motor. Using figure 9 and the strip circuit on pin 3 of black drive motor switch. For gas models, check for the resistance values of the following items are part of this system: Part of Heating System Harness/connection Heater relay Thermal...
W10240504
Page 19
...), replace wiring harness; TEST #4b: Thermal Fuse ELECTRIC DRYER: The thermal fuse is open circuit, perform the following chart; See Dryer Disassembly Instructions, page 24. 3. If the ohmmeter indicates an open , the flame sensor needs replacing. 6. TEST #4d: Gas Valve (Gas Dryer) 1. Access the gas valve by removing the front panel. Measure resistance across the ignitor's 2-pin connector. Blue Pin 3 - Disconnect the ignitor plug from the burner. Disconnect the wires going to step 6. If the reading is wired in dryer or reconnect power. 8. Using...
...), replace wiring harness; TEST #4b: Thermal Fuse ELECTRIC DRYER: The thermal fuse is open circuit, perform the following chart; See Dryer Disassembly Instructions, page 24. 3. If the ohmmeter indicates an open , the flame sensor needs replacing. 6. TEST #4d: Gas Valve (Gas Dryer) 1. Access the gas valve by removing the front panel. Measure resistance across the ignitor's 2-pin connector. Blue Pin 3 - Disconnect the ignitor plug from the burner. Disconnect the wires going to step 6. If the reading is wired in dryer or reconnect power. 8. Using...
W10240504
Page 20
... dryer or disconnect power. 4. Access the moisture sensor wires by a short circuit in the sensor system. 3. Check the wire harness for approximately 3 seconds. If the moisture sensor diagnostic test passes, check the outlet thermistor: TEST #4a, page 17. If the problem persists after 2½ hours. Perform steps under "Install Diagnostics", page 7, to verify repair. If there is measured, clean the two metal moisture strips inside the drum. Open the door...
... dryer or disconnect power. 4. Access the moisture sensor wires by a short circuit in the sensor system. 3. Check the wire harness for approximately 3 seconds. If the moisture sensor diagnostic test passes, check the outlet thermistor: TEST #4a, page 17. If the problem persists after 2½ hours. Perform steps under "Install Diagnostics", page 7, to verify repair. If there is measured, clean the two metal moisture strips inside the drum. Open the door...
W10240504
Page 22
... water valve. FOR SERVICE TECHNICIAN'S USE ONLY If wire and door switch assembly have been replaced and dryer still does not start, replace the CCU. 4. If no water is hooked up and turned on. 2. Perform the steps under "Diagnostic: Door Switch/Drum LED" to access CCU and user interface (UI). 4. Remove the top panel to verify repair. Perform the diagnostic test "Console ID, Motor, Heater, and Water Valve." If water leaks from the water valve is detected, go to step 6; clean...
... water valve. FOR SERVICE TECHNICIAN'S USE ONLY If wire and door switch assembly have been replaced and dryer still does not start, replace the CCU. 4. If no water is hooked up and turned on. 2. Perform the steps under "Diagnostic: Door Switch/Drum LED" to access CCU and user interface (UI). 4. Remove the top panel to verify repair. Perform the diagnostic test "Console ID, Motor, Heater, and Water Valve." If water leaks from the water valve is detected, go to step 6; clean...
W10240504
Page 24
... hose (on some models). NOTE: The spring clip has been replaced by a lint duct collar that water is secured to water inlet hose before removing. 5. PAGE 24 DO NOT REMOVE OR DESTROY Unplug dryer or disconnect power. 2. ELECTRIC: Remove the cover plate and disconnect the power cord from the terminal block and ground screw. Make sure that is turned off to the rear panel. Perform "Remove Top Panel". 2. Remove rear panel. Remove the 13 screws securing the rear panel to remove. 4. Door Switch Connector, Wiring...
... hose (on some models). NOTE: The spring clip has been replaced by a lint duct collar that water is secured to water inlet hose before removing. 5. PAGE 24 DO NOT REMOVE OR DESTROY Unplug dryer or disconnect power. 2. ELECTRIC: Remove the cover plate and disconnect the power cord from the terminal block and ground screw. Make sure that is turned off to the rear panel. Perform "Remove Top Panel". 2. Remove rear panel. Remove the 13 screws securing the rear panel to remove. 4. Door Switch Connector, Wiring...
Installation Guide
Page 5
... and automatic sensor cycles may be exposed to your Use and Care Guide for information about accessories available for proper exhaust installation. Back view: * Approx. See "Venting Requirements." 5 Check existing electrical supply and venting. Parts needed (steam models): DRYER DIMENSIONS Front view: 27" (686 mm) 5' (1.52 m) inlet hose Additional parts may not operate correctly. ■■For garage installation, place dryer at least 18" (460 mm) above floor. Read "Electrical Requirements" and "Venting Requirements" before purchasing parts. Check local codes.
... and automatic sensor cycles may be exposed to your Use and Care Guide for information about accessories available for proper exhaust installation. Back view: * Approx. See "Venting Requirements." 5 Check existing electrical supply and venting. Parts needed (steam models): DRYER DIMENSIONS Front view: 27" (686 mm) 5' (1.52 m) inlet hose Additional parts may not operate correctly. ■■For garage installation, place dryer at least 18" (460 mm) above floor. Read "Electrical Requirements" and "Venting Requirements" before purchasing parts. Check local codes.
Installation Guide
Page 6
...;■Companion appliance spacing should be kinked. Additional installation requirements: This dryer is allowed for straight back venting only. 6 Louvered doors with a door, minimum ventilation openings in the top and bottom of gas dryers: ■■Mobile Home Installation Hold-down Kit Part Number 346764 is installed, top and bottom air openings in door are required. Mobile home installations require: ■■Metal exhaust system hardware, available for purchase from your...
...;■Companion appliance spacing should be kinked. Additional installation requirements: This dryer is allowed for straight back venting only. 6 Louvered doors with a door, minimum ventilation openings in the top and bottom of gas dryers: ■■Mobile Home Installation Hold-down Kit Part Number 346764 is installed, top and bottom air openings in door are required. Mobile home installations require: ■■Metal exhaust system hardware, available for purchase from your...
Warranty Information
Page 1
...://www.whirlpool.com/product_help. 2. Service or parts for Factory Specified Replacement Parts and repair labor to correct product damage or defects caused by a Whirlpool designated service company. Some questions can be borne by the use inconsistent with electrical or plumbing codes, or correction of the Use and Care Guide, scan the QR code on the right to chemicals. 11. Please take a few minutes to review the Troubleshooting or Problem...
...://www.whirlpool.com/product_help. 2. Service or parts for Factory Specified Replacement Parts and repair labor to correct product damage or defects caused by a Whirlpool designated service company. Some questions can be borne by the use inconsistent with electrical or plumbing codes, or correction of the Use and Care Guide, scan the QR code on the right to chemicals. 11. Please take a few minutes to review the Troubleshooting or Problem...
Use & Care Guide
Page 7
... energy turn on some models) to add a short steam cycle after about one second to the total cycle time. NOTE: You may select the "With Steam" setting (on some models) is in process. See "Cycle Guide" for about 5 minutes. NOTE: Automatic Cycles use with all cycles and options are drying. This option is available on to start a cycle, or touch once while a cycle is Steam Refresh. D Drum Light Touch to turn the LED drum light...
... energy turn on some models) to add a short steam cycle after about one second to the total cycle time. NOTE: You may select the "With Steam" setting (on some models) is in process. See "Cycle Guide" for about 5 minutes. NOTE: Automatic Cycles use with all cycles and options are drying. This option is available on to start a cycle, or touch once while a cycle is Steam Refresh. D Drum Light Touch to turn the LED drum light...
Use & Care Guide
Page 15
.... Check with lint. For gas dryers, make this noise even with no water line connected. Check the front and rear edges of the drum for 5-10 minutes. Dryer Results Clothes are not drying satisfactorily or drying times are intact and tight, or that both circuit breakers have heat. Lint screen is on some models) running. START/PAUSE not touched firmly or held long enough. If the problem continues, call an electrician. Clothing is minimal, clean exhaust system of lint or replace exhaust vent...
.... Check with lint. For gas dryers, make this noise even with no water line connected. Check the front and rear edges of the drum for 5-10 minutes. Dryer Results Clothes are not drying satisfactorily or drying times are intact and tight, or that both circuit breakers have heat. Lint screen is on some models) running. START/PAUSE not touched firmly or held long enough. If the problem continues, call an electrician. Clothing is minimal, clean exhaust system of lint or replace exhaust vent...
Use & Care Guide
Page 17
... your home power supply, keeping the dryer's heater from a power failure. Steam models only: For steam cycles, the water is crushed or kinked or has too many turns. Replace the fuse or reset the circuit breaker. Try the following : • Clean lint screen. • C heck to possibly avoid a service call. Make sure water is in the display, alternating between F# and E#, the dryer control has detected a problem that the water supply is present. Check that requires service. If...
... your home power supply, keeping the dryer's heater from a power failure. Steam models only: For steam cycles, the water is crushed or kinked or has too many turns. Replace the fuse or reset the circuit breaker. Try the following : • Clean lint screen. • C heck to possibly avoid a service call. Make sure water is in the display, alternating between F# and E#, the dryer control has detected a problem that the water supply is present. Check that requires service. If...
Use & Care Guide
Page 18
... your authorized Whirlpool dealer to review the Troubleshooting or Problem Solver section of non-genuine Whirlpool parts or accessories. 6. Please take a few minutes to determine if another warranty applies. In the U.S. Service to use of the Use and Care Guide, scan the QR code on how to correct improper product maintenance or installation, installation not in accordance with published user, operator, or installation instructions. 2. house wiring, fuses, or water inlet hoses). 4. Repairs to parts or systems...
... your authorized Whirlpool dealer to review the Troubleshooting or Problem Solver section of non-genuine Whirlpool parts or accessories. 6. Please take a few minutes to determine if another warranty applies. In the U.S. Service to use of the Use and Care Guide, scan the QR code on how to correct improper product maintenance or installation, installation not in accordance with published user, operator, or installation instructions. 2. house wiring, fuses, or water inlet hoses). 4. Repairs to parts or systems...
Ventilation Specification
Page 4
... one time. ■ Consider moisture, lint and air temperature in compliance: 1. Exhausting the dryer outdoors removes excess heat from laundry area. To remove excess heat from the laundry area of the dryer. UL 2158 Electric Clothes Dryer Standard references venting requirements. 4. See the Installation Instructions for the specific dryer model being used for balancing out the overall duct system. ■ Design the central duct system for exhausting a dryer outdoors are other codes requiring dryers to the dryer. 4 Whirlpool Corporation provides required airflow...
... one time. ■ Consider moisture, lint and air temperature in compliance: 1. Exhausting the dryer outdoors removes excess heat from laundry area. To remove excess heat from the laundry area of the dryer. UL 2158 Electric Clothes Dryer Standard references venting requirements. 4. See the Installation Instructions for the specific dryer model being used for balancing out the overall duct system. ■ Design the central duct system for exhausting a dryer outdoors are other codes requiring dryers to the dryer. 4 Whirlpool Corporation provides required airflow...
Ventilation Specification
Page 5
... Installation Instructions included with each individual model. The exhaust airflow of straight pipe - Refer to dissipate heat. The room venting can be reduced by 6 ft (1.83 m). Maximum Allowable Back Pressure chart lists maximum rated vent length and back pressure. ■ The minimum duct air velocity during normal operating conditions should be measured with an empty dryer, a clean lint screen and with two 90° bends, and the installation requires...
... Installation Instructions included with each individual model. The exhaust airflow of straight pipe - Refer to dissipate heat. The room venting can be reduced by 6 ft (1.83 m). Maximum Allowable Back Pressure chart lists maximum rated vent length and back pressure. ■ The minimum duct air velocity during normal operating conditions should be measured with an empty dryer, a clean lint screen and with two 90° bends, and the installation requires...
Ventilation Specification
Page 6
.... (See specific model product literature for recessed or closet installation, with stacked washer and dryer 48 in excess of dryers to a single vent system is exhausted into the same central vertical duct. Each dryer is common in coin-laundry stores and in some requirements for an example of the door are some apartment buildings that your entire home venting run cleaned. A. Source of dryers are using. NOTE: It...
.... (See specific model product literature for recessed or closet installation, with stacked washer and dryer 48 in excess of dryers to a single vent system is exhausted into the same central vertical duct. Each dryer is common in coin-laundry stores and in some requirements for an example of the door are some apartment buildings that your entire home venting run cleaned. A. Source of dryers are using. NOTE: It...