User Guide (English)
Page 202
...Xerox Printing Media. The Total Satisfaction Guarantee is lighter than normal. Light Prints The overall image is available in this topic to produce consistently high-quality prints. Possible Causes The paper may be damp. Replace drum cartridge. The toner level may be low. Phaser® 5550 Printer 6-58 Solutions Replace... the paper. For best results, use the information in the United States and Canada. Drum cartridge near end of life...
...Xerox Printing Media. The Total Satisfaction Guarantee is lighter than normal. Light Prints The overall image is available in this topic to produce consistently high-quality prints. Possible Causes The paper may be damp. Replace drum cartridge. The toner level may be low. Phaser® 5550 Printer 6-58 Solutions Replace... the paper. For best results, use the information in the United States and Canada. Drum cartridge near end of life...
User Guide (English)
Page 203
... from the computer. Phaser® 5550 Printer 6-59 Remove the paper from the paper tray at the same time. Print a Configuration page. ■ If the Configuration page prints correctly, check the interface cable between the computer and printer, the printer setup, and application ...software. ■ If the Configuration page is blank, contact your Customer Support Center. If the Configuration page still is blank, replace the drum cartridge then reprint the Configuration page. Blank...
... from the computer. Phaser® 5550 Printer 6-59 Remove the paper from the paper tray at the same time. Print a Configuration page. ■ If the Configuration page prints correctly, check the interface cable between the computer and printer, the printer setup, and application ...software. ■ If the Configuration page is blank, contact your Customer Support Center. If the Configuration page still is blank, replace the drum cartridge then reprint the Configuration page. Blank...
User Guide (English)
Page 204
Print a Configuration page. ■ If the Configuration page prints correctly, check the interface cable between the computer and the printer, and the application software. ■ If the connections appear normal, contact your Customer Support Center. Phaser® 5550 Printer 6-60 Printable data from the computer may be corrupted. Solutions Replace the drum cartridge. Print-Quality Problems Possible Causes The drum cartridge may be defective. Black Prints The entire printed page is black.
Print a Configuration page. ■ If the Configuration page prints correctly, check the interface cable between the computer and the printer, and the application software. ■ If the connections appear normal, contact your Customer Support Center. Phaser® 5550 Printer 6-60 Printable data from the computer may be corrupted. Solutions Replace the drum cartridge. Print-Quality Problems Possible Causes The drum cartridge may be defective. Black Prints The entire printed page is black.
User Guide (English)
Page 205
Solutions Remove and re-install the drum cartridge. The drum cartridge may be defective. The transfer roller may not be installed correctly. Replace the transfer roller (in the maintenance kit). Replace the drum cartridge. Print-Quality Problems Possible Causes The drum cartridge may be defective or at the end of print deletions that appear across the paper. Phaser® 5550 Printer 6-61 Horizontal Line Deletions There are areas of its life.
Solutions Remove and re-install the drum cartridge. The drum cartridge may be defective. The transfer roller may not be installed correctly. Replace the transfer roller (in the maintenance kit). Replace the drum cartridge. Print-Quality Problems Possible Causes The drum cartridge may be defective or at the end of print deletions that appear across the paper. Phaser® 5550 Printer 6-61 Horizontal Line Deletions There are areas of its life.
User Guide (English)
Page 206
Phaser® 5550 Printer 6-62 Print-Quality Problems Possible Causes The paper may be defective. The drum cartridge may be defective with creases, folds, etc. Replace the transfer roller (in the maintenance kit). Solutions Replace the paper. The transfer roller may be defective or at the end of print deletions that form narrow lines. Replace the drum cartridge. Vertical Line Deletions There are areas of its life.
Phaser® 5550 Printer 6-62 Print-Quality Problems Possible Causes The paper may be defective. The drum cartridge may be defective with creases, folds, etc. Replace the transfer roller (in the maintenance kit). Solutions Replace the paper. The transfer roller may be defective or at the end of print deletions that form narrow lines. Replace the drum cartridge. Vertical Line Deletions There are areas of its life.
User Guide (English)
Page 207
... paper path may be defective. Phaser® 5550 Printer 6-63 Horizontal Dark Streaks There are black lines that appear horizontally on the page. Vertical Dark Streaks There are black lines that appear vertically on the page. The drum cartridge may be contaminated with toner. Replace the drum cartridge. Replace the drum cartridge. Replace the fuser (in the maintenance...
... paper path may be defective. Phaser® 5550 Printer 6-63 Horizontal Dark Streaks There are black lines that appear horizontally on the page. Vertical Dark Streaks There are black lines that appear vertically on the page. The drum cartridge may be contaminated with toner. Replace the drum cartridge. Replace the drum cartridge. Replace the fuser (in the maintenance...
User Guide (English)
Page 208
Possible Causes Solutions The paper path may be contaminated with toner. The transfer roller may be defective. Phaser® 5550 Printer 6-64 The fuser may be defective. Replace the transfer roller (in the maintenance kit). The drum cartridge may be defective. Replace the drum cartridge. Print several blank sheets of paper to remove the toner accumulations. Replace the fuser (in the maintenance kit). Print-Quality Problems Dark Spots or Marks There are dark spots or marks that appear in a random pattern on the page.
Possible Causes Solutions The paper path may be contaminated with toner. The transfer roller may be defective. Phaser® 5550 Printer 6-64 The fuser may be defective. Replace the transfer roller (in the maintenance kit). The drum cartridge may be defective. Replace the drum cartridge. Print several blank sheets of paper to remove the toner accumulations. Replace the fuser (in the maintenance kit). Print-Quality Problems Dark Spots or Marks There are dark spots or marks that appear in a random pattern on the page.
User Guide (English)
Page 210
...Causes The paper is not loaded correctly in the maintenance kit). Replace the paper. The paper may be damp. Replace the paper. Replace the paper. Replace the fuser (contained in the appropriate tray. Phaser® 5550 Printer 6-66 The paper may be damp. Solutions Verify that the ...paper is blurred at the end of its life. The drum cartridge may be at the...
...Causes The paper is not loaded correctly in the maintenance kit). Replace the paper. The paper may be damp. Replace the paper. Replace the paper. Replace the fuser (contained in the appropriate tray. Phaser® 5550 Printer 6-66 The paper may be damp. Solutions Verify that the ...paper is blurred at the end of its life. The drum cartridge may be at the...
User Guide (English)
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The drum cartridge may be defective or at the end of the print are extremely light or missing. Solutions Replace the paper. Replace the paper. Phaser® 5550 Printer 6-67 Print-Quality Problems Possible Causes The paper may be in poor condition. Replace the drum cartridge. The paper may be damp. Random or Spot Deletions Areas of its life.
The drum cartridge may be defective or at the end of the print are extremely light or missing. Solutions Replace the paper. Replace the paper. Phaser® 5550 Printer 6-67 Print-Quality Problems Possible Causes The paper may be in poor condition. Replace the drum cartridge. The paper may be damp. Random or Spot Deletions Areas of its life.
User Guide (English)
Page 212
... repeated on the page. Remove and repackage the new drum cartridge. If the problem continues: a. b. Reinstall the original drum cartridge. To order Xerox supplies, contact your Customer Support Center. Phaser® 5550 Printer 6-68 To identify the faulty supply: 1. Replace the maintenance kit (fuser and transfer roller). 3. Replace the drum cartridge (do not discard the packaging). 2. c. Use the...
... repeated on the page. Remove and repackage the new drum cartridge. If the problem continues: a. b. Reinstall the original drum cartridge. To order Xerox supplies, contact your Customer Support Center. Phaser® 5550 Printer 6-68 To identify the faulty supply: 1. Replace the maintenance kit (fuser and transfer roller). 3. Replace the drum cartridge (do not discard the packaging). 2. c. Use the...
User Guide (English)
Page 218
... interruptions to be in the United States and Canada. please contact your local representative for the Phaser 5550 printer include the: ■ Drum Cartridge ■ Maintenance Kit (15 Feed Rollers, Transfer Roller, and Fuser) Access the Supplies Usage page from the...the form of Xerox supplies not specified for the Phaser 5550 printer are typically customer replaceable. Caution: Use of non-Xerox supplies is low or needs to your local reseller or visit the Xerox web site at www.xerox.com/office/5550supplies. Consumables Consumables for this printer. The Xerox Warranty, Service ...
... interruptions to be in the United States and Canada. please contact your local representative for the Phaser 5550 printer include the: ■ Drum Cartridge ■ Maintenance Kit (15 Feed Rollers, Transfer Roller, and Fuser) Access the Supplies Usage page from the...the form of Xerox supplies not specified for the Phaser 5550 printer are typically customer replaceable. Caution: Use of non-Xerox supplies is low or needs to your local reseller or visit the Xerox web site at www.xerox.com/office/5550supplies. Consumables Consumables for this printer. The Xerox Warranty, Service ...