WorkCentre 6400 User Guide
Page 19
Power switch 2. USB connection 6. Imaging unit x4 3. Waste cartridge 4 5 6 4. Foreign device interface connection 5. Toner cartridge x4 2. Fax connection (6400X and 6400XF only) Internal Components 1 2 6400-008 4. Transfer Roller 6. Rear-Left View Features 6 5 4 3 1. Power cord connection 3. Transfer Belt 6400-151 WorkCentre 6400 Multifunction Printer 19 User Guide Fuser 5. Ethernet connection 1 2 Y 3 1.
Power switch 2. USB connection 6. Imaging unit x4 3. Waste cartridge 4 5 6 4. Foreign device interface connection 5. Toner cartridge x4 2. Fax connection (6400X and 6400XF only) Internal Components 1 2 6400-008 4. Transfer Roller 6. Rear-Left View Features 6 5 4 3 1. Power cord connection 3. Transfer Belt 6400-151 WorkCentre 6400 Multifunction Printer 19 User Guide Fuser 5. Ethernet connection 1 2 Y 3 1.
WorkCentre 6400 User Guide
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Lift the lever on the printer's right side to avoid injury. 46 WorkCentre 6400 Multifunction Printer User Guide Use caution to open the right side door. 6400-027 Warning: The area around the fuser may be loaded in Tray 1: 1. Make sure Tray 1 is closed. 2. Printing Loading Envelopes Envelopes can only be hot. To load envelopes in Tray 1.
Lift the lever on the printer's right side to avoid injury. 46 WorkCentre 6400 Multifunction Printer User Guide Use caution to open the right side door. 6400-027 Warning: The area around the fuser may be loaded in Tray 1: 1. Make sure Tray 1 is closed. 2. Printing Loading Envelopes Envelopes can only be hot. To load envelopes in Tray 1.
WorkCentre 6400 User Guide
Page 47
Close the right side door. 6400-028 6400-030 WorkCentre 6400 Multifunction Printer 47 User Guide On both the left and right sides of the fuser, turn the fuser setting (grey dials) from Plain Paper to Envelope. 4. Printing 3.
Close the right side door. 6400-028 6400-030 WorkCentre 6400 Multifunction Printer 47 User Guide On both the left and right sides of the fuser, turn the fuser setting (grey dials) from Plain Paper to Envelope. 4. Printing 3.
WorkCentre 6400 User Guide
Page 49
On the printer's control panel display, select the envelope size, type, and color, and then select Confirm. Trays 3 and 4 accept Letter, A4, JIS B5, US Folio, Executive, and Legal size paper. Loading Paper in Tray 2, 3, or 4 Trays 2, 3, or 4 ... Tray 2 accepts Letter and A4 size paper only. Adjust the paper guides to ensure good print quality. WorkCentre 6400 Multifunction Printer 49 User Guide Note: Make sure to turn the grey dials on the fuser back to the plain paper setting when finished printing envelopes to fit the envelope. 6400-031 6400...
On the printer's control panel display, select the envelope size, type, and color, and then select Confirm. Trays 3 and 4 accept Letter, A4, JIS B5, US Folio, Executive, and Legal size paper. Loading Paper in Tray 2, 3, or 4 Trays 2, 3, or 4 ... Tray 2 accepts Letter and A4 size paper only. Adjust the paper guides to ensure good print quality. WorkCentre 6400 Multifunction Printer 49 User Guide Note: Make sure to turn the grey dials on the fuser back to the plain paper setting when finished printing envelopes to fit the envelope. 6400-031 6400...
WorkCentre 6400 User Guide
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...print quality problems or cause them to "envelope". Long periods of storage in the printer. 54 WorkCentre 6400 Multifunction Printer User Guide The Total Satisfaction Guarantee is not covered under the Xerox warranty, service agreement, or Total Satisfaction Guarantee. it . • Do not store labels in...relative humidity. • Store unused envelopes in their packaging to the original packaging and reseal it may occur when printing on the fuser to jam in their original packaging. Use only paper envelopes specified in the United States and Canada. Note: Some wrinkling or ...
...print quality problems or cause them to "envelope". Long periods of storage in the printer. 54 WorkCentre 6400 Multifunction Printer User Guide The Total Satisfaction Guarantee is not covered under the Xerox warranty, service agreement, or Total Satisfaction Guarantee. it . • Do not store labels in...relative humidity. • Store unused envelopes in their packaging to the original packaging and reseal it may occur when printing on the fuser to jam in their original packaging. Use only paper envelopes specified in the United States and Canada. Note: Some wrinkling or ...
WorkCentre 6400 User Guide
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...Note: Each toner cartridge includes installation instructions on customer usage and print volumes. • Tray 2 Feed Roller 166 WorkCentre 6400 Multifunction Printer User Guide Routine Maintenance Items Routine maintenance items are typically customer replaceable. It is the only toner designed... includes installation instructions. Caution: Use of toner other than Genuine Xerox Toner may be ordered occasionally. The following items are routine maintenance items: • Imaging Units • Waste Cartridge • Fuser • Transfer Roller • Transfer Belt • Ozone ...
...Note: Each toner cartridge includes installation instructions on customer usage and print volumes. • Tray 2 Feed Roller 166 WorkCentre 6400 Multifunction Printer User Guide Routine Maintenance Items Routine maintenance items are typically customer replaceable. It is the only toner designed... includes installation instructions. Caution: Use of toner other than Genuine Xerox Toner may be ordered occasionally. The following items are routine maintenance items: • Imaging Units • Waste Cartridge • Fuser • Transfer Roller • Transfer Belt • Ozone ...
WorkCentre 6400 User Guide
Page 180
The transfer belt is not tight. 180 WorkCentre 6400 Multifunction Printer User Guide Make sure that the green levers on the fuser are in the locked position. One or both Tighten the two mounting screws. of the mounting screws is not properly installed. Troubleshooting Right Side Door Will Not Close Probable Causes Solutions The fuser is missing or the green levers on the fuser are not locked.
The transfer belt is not tight. 180 WorkCentre 6400 Multifunction Printer User Guide Make sure that the green levers on the fuser are in the locked position. One or both Tighten the two mounting screws. of the mounting screws is not properly installed. Troubleshooting Right Side Door Will Not Close Probable Causes Solutions The fuser is missing or the green levers on the fuser are not locked.
WorkCentre 6400 User Guide
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... touch the printed surface of media left in the printer, whether large or small, can . If toner gets on your eyes, wash it off . WorkCentre 6400 Multifunction Printer 181 User Guide Do not reload media that the paper would normally feed. Paper Feed Problems Troubleshooting This section includes: • Clearing...Misfeeds in Tray 3 or 4 on page 185 • Clearing Paper Jams in the Duplex Unit on page 186 • Clearing Paper Jams in the Fuser on page 187 • Clearing Paper Jams in the Document Feeder on page 190 • Clearing Paper Jams Behind the Right Side Door on page...
... touch the printed surface of media left in the printer, whether large or small, can . If toner gets on your eyes, wash it off . WorkCentre 6400 Multifunction Printer 181 User Guide Do not reload media that the paper would normally feed. Paper Feed Problems Troubleshooting This section includes: • Clearing...Misfeeds in Tray 3 or 4 on page 185 • Clearing Paper Jams in the Duplex Unit on page 186 • Clearing Paper Jams in the Fuser on page 187 • Clearing Paper Jams in the Document Feeder on page 190 • Clearing Paper Jams Behind the Right Side Door on page...
WorkCentre 6400 User Guide
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Fingerprints on the right side of the printer, and open the right side door. 6400-104 Warning: The area around the fuser may degrade print quality. 4. Pull the lever on these surfaces may be hot. Note: Be careful to avoid injury. Carefully pull out the jammed media. 6400-171 182 WorkCentre 6400 Multifunction Printer User Guide 6400-105 Troubleshooting 3. Use caution to not touch the transfer belt or the transfer roller.
Fingerprints on the right side of the printer, and open the right side door. 6400-104 Warning: The area around the fuser may degrade print quality. 4. Pull the lever on these surfaces may be hot. Note: Be careful to avoid injury. Carefully pull out the jammed media. 6400-171 182 WorkCentre 6400 Multifunction Printer User Guide 6400-105 Troubleshooting 3. Use caution to not touch the transfer belt or the transfer roller.
WorkCentre 6400 User Guide
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Troubleshooting 2. Use caution to not touch the transfer belt or the transfer roller. Fingerprints on these surfaces may be hot. Note: Be careful to avoid injury. Pull the lever, and then open the right side door. 6400-104 Warning: The area around the fuser may degrade print quality. 6400-171 184 WorkCentre 6400 Multifunction Printer User Guide
Troubleshooting 2. Use caution to not touch the transfer belt or the transfer roller. Fingerprints on these surfaces may be hot. Note: Be careful to avoid injury. Pull the lever, and then open the right side door. 6400-104 Warning: The area around the fuser may degrade print quality. 6400-171 184 WorkCentre 6400 Multifunction Printer User Guide
WorkCentre 6400 User Guide
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Fold up Tray 1. 6400-133 WorkCentre 6400 Multifunction Printer 187 User Guide Close the duplex cover. 6400-132 5. Clearing Paper Jams in the Fuser 1. Open the duplex cover. 2. Carefully pull out the jammed media. 6400-131 4. Close Tray 1. Troubleshooting 3.
Fold up Tray 1. 6400-133 WorkCentre 6400 Multifunction Printer 187 User Guide Close the duplex cover. 6400-132 5. Clearing Paper Jams in the Fuser 1. Open the duplex cover. 2. Carefully pull out the jammed media. 6400-131 4. Close Tray 1. Troubleshooting 3.
WorkCentre 6400 User Guide
Page 188
Push the green levers up, and open the right side door. 3. Pull the lever, and then open the fuser cover. 1 1 2 5. Fingerprints on these surfaces may be hot. Carefully pull out the jammed media. 6400-159 188 WorkCentre 6400 Multifunction Printer User Guide 6400-160 Open front door, and then raise the control panel. 6400-158 Warning: The area around the fuser may degrade print quality. 4. Note: Be careful to avoid injury. Troubleshooting 2. Use caution to not touch the transfer belt or the transfer roller.
Push the green levers up, and open the right side door. 3. Pull the lever, and then open the fuser cover. 1 1 2 5. Fingerprints on these surfaces may be hot. Carefully pull out the jammed media. 6400-159 188 WorkCentre 6400 Multifunction Printer User Guide 6400-160 Open front door, and then raise the control panel. 6400-158 Warning: The area around the fuser may degrade print quality. 4. Note: Be careful to avoid injury. Troubleshooting 2. Use caution to not touch the transfer belt or the transfer roller.
WorkCentre 6400 User Guide
Page 191
Troubleshooting Clearing Paper Jams Behind the Right Side Door Warning: The area around the fuser may degrade print quality. 6400-171 1. Use caution to not touch the transfer belt or the transfer roller. Fingerprints on the right side of the printer, and open the right side door. 6400-104 WorkCentre 6400 Multifunction Printer 191 User Guide Note: Be careful to avoid injury. Pull the lever on these surfaces may be hot. Fold up Tray 1. 2.
Troubleshooting Clearing Paper Jams Behind the Right Side Door Warning: The area around the fuser may degrade print quality. 6400-171 1. Use caution to not touch the transfer belt or the transfer roller. Fingerprints on the right side of the printer, and open the right side door. 6400-104 WorkCentre 6400 Multifunction Printer 191 User Guide Note: Be careful to avoid injury. Pull the lever on these surfaces may be hot. Fold up Tray 1. 2.
WorkCentre 6400 User Guide
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...• Document Feeder Jams on page 199 • Media Misfeeds on page 200 198 WorkCentre 6400 Multifunction Printer User Guide Tray 1 6. Waste Cartridge 10. Main Output Tray 13.... Other media types may need to function with minimal paper jams using Xerox supported media. Duplex Unit 5. Stapler Troubleshooting Paper Feed Problems The printer is jamming ..., that area may cause more frequent paper jams. If supported media is designed to be cleaned or repaired. Fuser 4. Imaging Units 11. Sub Output Tray 14. This section contains help you locate media misfeeds. 1 2...
...• Document Feeder Jams on page 199 • Media Misfeeds on page 200 198 WorkCentre 6400 Multifunction Printer User Guide Tray 1 6. Waste Cartridge 10. Main Output Tray 13.... Other media types may need to function with minimal paper jams using Xerox supported media. Duplex Unit 5. Stapler Troubleshooting Paper Feed Problems The printer is jamming ..., that area may cause more frequent paper jams. If supported media is designed to be cleaned or repaired. Fuser 4. Imaging Units 11. Sub Output Tray 14. This section contains help you locate media misfeeds. 1 2...
WorkCentre 6400 User Guide
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.... If one at a time, and check for damage. Use Xerox-approved media. For more is damaged, replace it. Remove the imaging units one or more information see Setting Color Calibration on the fuser to be calibrated. Remove the toner cartridges and check each for damage... needs to be calibrated. Perform the color calibration procedure. Perform the color calibration procedure. The grey dials on page 41. Rotate both grey dials on page 202. If it is being used. The printer needs to the paper setting. WorkCentre 6400 Multifunction Printer 205 User Guide
.... If one at a time, and check for damage. Use Xerox-approved media. For more is damaged, replace it. Remove the imaging units one or more information see Setting Color Calibration on the fuser to be calibrated. Remove the toner cartridges and check each for damage... needs to be calibrated. Perform the color calibration procedure. Perform the color calibration procedure. The grey dials on page 41. Rotate both grey dials on page 202. If it is being used. The printer needs to the paper setting. WorkCentre 6400 Multifunction Printer 205 User Guide
WorkCentre 6400 User Guide
Page 206
...Remove the toner cartridges and check for damage. The two grey dials on the fuser are set for envelope printing. or low. The grey dials on the fuser to the paper setting. If it is not level. Print Density is damaged,...and check for envelope printing. The printer is damaged, replace it . Place the printer on the fuser to the paper setting. One or more of the imaging units may be defective. Rotate both grey dials on the... the toner cartridges may be defective. Specialty paper in the Tools/Calibration menu. 206 WorkCentre 6400 Multifunction Printer User Guide
...Remove the toner cartridges and check for damage. The two grey dials on the fuser are set for envelope printing. or low. The grey dials on the fuser to the paper setting. If it is not level. Print Density is damaged,...and check for envelope printing. The printer is damaged, replace it . Place the printer on the fuser to the paper setting. One or more of the imaging units may be defective. Rotate both grey dials on the... the toner cartridges may be defective. Specialty paper in the Tools/Calibration menu. 206 WorkCentre 6400 Multifunction Printer User Guide
WorkCentre 6400 User Guide
Page 207
...or Mottled Troubleshooting Probable Causes Solutions The media is damaged, replace it. See Supported Media on the fuser are adjusted for envelope printing. Remove the moist media and replace it is being used. WorkCentre 6400 Multifunction Printer 207 User Guide The two grey dials on page 41. Unsupported media (wrong ...replace it. Remove the imaging units one or more of the toner cartridges may be defective. One or more is moist from humidity. Use Xerox-approved media. If it with new, dry media. Rotate both grey dials on the fuser to the paper setting.
...or Mottled Troubleshooting Probable Causes Solutions The media is damaged, replace it. See Supported Media on the fuser are adjusted for envelope printing. Remove the moist media and replace it is being used. WorkCentre 6400 Multifunction Printer 207 User Guide The two grey dials on page 41. Unsupported media (wrong ...replace it. Remove the imaging units one or more of the toner cartridges may be defective. One or more is moist from humidity. Use Xerox-approved media. If it with new, dry media. Rotate both grey dials on the fuser to the paper setting.
WorkCentre 6400 User Guide
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Troubleshooting Ink Rubs Off After Printing Probable Causes Solutions The two grey dials on the fuser are set incorrectly. Remove the moist media and replace it with new, dry media. Rotate both grey dials on page 41. Unsupported media (wrong size, ... type is set to the paper setting. When printing envelopes, labels, heavyweight stock, or transparencies, specify the appropriate media type in the printer driver. 208 WorkCentre 6400 Multifunction Printer User Guide Use Xerox-approved media. See Supported Media on the fuser to envelope printing.
Troubleshooting Ink Rubs Off After Printing Probable Causes Solutions The two grey dials on the fuser are set incorrectly. Remove the moist media and replace it with new, dry media. Rotate both grey dials on page 41. Unsupported media (wrong size, ... type is set to the paper setting. When printing envelopes, labels, heavyweight stock, or transparencies, specify the appropriate media type in the printer driver. 208 WorkCentre 6400 Multifunction Printer User Guide Use Xerox-approved media. See Supported Media on the fuser to envelope printing.
WorkCentre 6400 User Guide
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... the laser lens. Unsupported media (wrong size, thickness, type, etc.) is set for envelope printing. When printing envelopes, labels, heavyweight stock, or transparencies, specify the appropriate media type in the printer driver. WorkCentre 6400 Multifunction Printer 209 User Guide See Supported Media on the fuser are set incorrectly. Use Xerox-approved media. Laser lens is...
... the laser lens. Unsupported media (wrong size, thickness, type, etc.) is set for envelope printing. When printing envelopes, labels, heavyweight stock, or transparencies, specify the appropriate media type in the printer driver. WorkCentre 6400 Multifunction Printer 209 User Guide See Supported Media on the fuser are set incorrectly. Use Xerox-approved media. Laser lens is...
WorkCentre 6400 User Guide
Page 210
Check the fuser for foreign material or damage. If it is dirty with toner. Check the transfer belt for foreign material. Solutions Check the transfer roller for damage. ... the excess toner should disappear. Remove the imaging units one at a time, and check for toner accumulation. The media path is damaged, replace it. 210 WorkCentre 6400 Multifunction Printer User Guide Foreign material has entered the printer. Troubleshooting Toner Smudges Appear on the Back of the imaging units may be defective...
Check the fuser for foreign material or damage. If it is dirty with toner. Check the transfer belt for foreign material. Solutions Check the transfer roller for damage. ... the excess toner should disappear. Remove the imaging units one at a time, and check for toner accumulation. The media path is damaged, replace it. 210 WorkCentre 6400 Multifunction Printer User Guide Foreign material has entered the printer. Troubleshooting Toner Smudges Appear on the Back of the imaging units may be defective...