Troubleshooting Guide
Page 9
...light or dark, use the Lighten/Darken Colors procedure. If a finer adjustment of the primary colors (cyan, magenta and yellow) is listed on the Light Color Balance page until the desired adjustment is printing lighter than normal, the circle will appear redder. 40 Phaser 7300 Color Printer Light Color...the new value and returns to evaluate the lightness/darkness of its surrounding hexagonal gray ring. PHASER 7300 COLOR PRINTER Color Calibration Tutorial ® Overview Color calibration procedures adjust the printer for optimal color output. To finish the procedure select one ...
...light or dark, use the Lighten/Darken Colors procedure. If a finer adjustment of the primary colors (cyan, magenta and yellow) is listed on the Light Color Balance page until the desired adjustment is printing lighter than normal, the circle will appear redder. 40 Phaser 7300 Color Printer Light Color...the new value and returns to evaluate the lightness/darkness of its surrounding hexagonal gray ring. PHASER 7300 COLOR PRINTER Color Calibration Tutorial ® Overview Color calibration procedures adjust the printer for optimal color output. To finish the procedure select one ...
Troubleshooting Guide
Page 10
... Step 2. Page 1 of the adjustment. Discard Changes and Exit: Returns to 54) that circle's number and press OK. PHASER 7300 COLOR PRINTER Light Color Balance Step 1. The Light Color Balance page automatically prints showing the result of 1 Step 3. The color balance is set properly when Circle 0 most closely matches some portion of the following: Accept Changes and Continue: Saves...
... Step 2. Page 1 of the adjustment. Discard Changes and Exit: Returns to 54) that circle's number and press OK. PHASER 7300 COLOR PRINTER Light Color Balance Step 1. The Light Color Balance page automatically prints showing the result of 1 Step 3. The color balance is set properly when Circle 0 most closely matches some portion of the following: Accept Changes and Continue: Saves...
Troubleshooting Guide
Page 12
...shadow of the paper. Step 1. From the printer's front panel Support Menu, scroll to move left. Reprint this page to verify the adjustment. ® You can be moved (-40 to a strong light. A+ BDecrease Adjust Side 1 "A" Margin ...1 "B" Margin as a dashed rectangle; the printer will not print outside this page. 3. Adjust Side 1 Margins. To move right. To move down. B+ Phaser 7700 Color Printer Phaser 7700 Color Printer Calibrate Margins Phaser 7700 Color Printer Calibrate Margins Phaser 7700 Color Printer Calibrate Margins Calibrate Margins A- Decrease Adjust Side 1...
...shadow of the paper. Step 1. From the printer's front panel Support Menu, scroll to move left. Reprint this page to verify the adjustment. ® You can be moved (-40 to a strong light. A+ BDecrease Adjust Side 1 "A" Margin ...1 "B" Margin as a dashed rectangle; the printer will not print outside this page. 3. Adjust Side 1 Margins. To move right. To move down. B+ Phaser 7700 Color Printer Phaser 7700 Color Printer Calibrate Margins Phaser 7700 Color Printer Calibrate Margins Phaser 7700 Color Printer Calibrate Margins Calibrate Margins A- Decrease Adjust Side 1...
Troubleshooting Guide
Page 13
...light. Step 2. Reprint to the Calibrate Margins Menu and press OK. the printer will not print outside this page to move left. and press OK. 2. If the printer has the duplex option, adjust Side 2 Margins. 1. Phaser 7300 Cal Phaser 7300 A B + Cal + - Step 1. From the printer...rectangle; A+ Phaser 7700 Color Printer Phaser 7700 Color Printer Calibrate Margins Calibrate Margins Phaser 7700 Color Printer Calibrate Margins Phaser 7700 Color Printer Calibrate Margins ® B- Increase Adjust Side 1 "B" Margin setting to the position you , hold the print up . ...
...light. Step 2. Reprint to the Calibrate Margins Menu and press OK. the printer will not print outside this page to move left. and press OK. 2. If the printer has the duplex option, adjust Side 2 Margins. 1. Phaser 7300 Cal Phaser 7300 A B + Cal + - Step 1. From the printer...rectangle; A+ Phaser 7700 Color Printer Phaser 7700 Color Printer Calibrate Margins Calibrate Margins Phaser 7700 Color Printer Calibrate Margins Phaser 7700 Color Printer Calibrate Margins ® B- Increase Adjust Side 1 "B" Margin setting to the position you , hold the print up . ...
Troubleshooting Guide
Page 15
...the problem color. Light Lines in One Color Thin, light or white lines appear in All Colors 1. Check the toner for more print-quality problems. Printing Is Too Light or Too Dark in only one color when a light color is normal. Not all four colors. If the...your print-quality problems. Note: The examples shown are printed. ® Problem Solution 1. b. From the printer's front panel Support Menu select Improve Print Quality?, then select Print-Quality Tips Page and press OK. PHASER 7300 COLOR PRINTER Diagnosing Print Quality Review the five test pages printed with...
...the problem color. Light Lines in One Color Thin, light or white lines appear in All Colors 1. Check the toner for more print-quality problems. Printing Is Too Light or Too Dark in only one color when a light color is normal. Not all four colors. If the...your print-quality problems. Note: The examples shown are printed. ® Problem Solution 1. b. From the printer's front panel Support Menu select Improve Print Quality?, then select Print-Quality Tips Page and press OK. PHASER 7300 COLOR PRINTER Diagnosing Print Quality Review the five test pages printed with...
Troubleshooting Guide
Page 40
...14 clearing jams 4 Customer-Replaceable Consumables (CRCs) 13 P paper jams clearing 4 preventing 4 preventing jams 4 printable pages 1 Calibrate Margins 2 Color Calibration Tutorial 2 Dark Color Balance 2 Diagnosing Print Quality 3 Help Guide 1 Light Color Balance 2 printer cleaning 14 D diagnosing print quality 3 Door A jam 5 duplex unit jam 6 F fuser replacing 15 R repacking instructions 24 resources 1 I imaging unit replacing 17 ... the top cover 8 jam at the tray 11 jams clearing 4 preventing 4 M misfeed at the tray 11 Multi-Purpose Tray jam 7 Copyright © 2002 Xerox Corporation.
...14 clearing jams 4 Customer-Replaceable Consumables (CRCs) 13 P paper jams clearing 4 preventing 4 preventing jams 4 printable pages 1 Calibrate Margins 2 Color Calibration Tutorial 2 Dark Color Balance 2 Diagnosing Print Quality 3 Help Guide 1 Light Color Balance 2 printer cleaning 14 D diagnosing print quality 3 Door A jam 5 duplex unit jam 6 F fuser replacing 15 R repacking instructions 24 resources 1 I imaging unit replacing 17 ... the top cover 8 jam at the tray 11 jams clearing 4 preventing 4 M misfeed at the tray 11 Multi-Purpose Tray jam 7 Copyright © 2002 Xerox Corporation.
Trays and Paper Guide
Page 5
PHASER® 7300 COLOR PRINTER Paper Tips The Multi-Purpose Tray (MPT) and other trays use only certain sizes and types of 2 * Tray 1 only Light Paper 64 - 75 g/m2 (17 - 20 lb Bond) Medium...media is guaranteed to produce excellent results on label stock once labels have been removed. Do not use only Xerox Phaser® branded media as they may be selected. MPT Tray 1 * DL Envelope (110 x 220 ...paper or non-laser glossy paper as it is not covered by your Phaser® 7300 Printer - Greeting Cards MPT CD/DVD Labels and CD/DVD Inserts MPT Caution: Do not print label or ...
PHASER® 7300 COLOR PRINTER Paper Tips The Multi-Purpose Tray (MPT) and other trays use only certain sizes and types of 2 * Tray 1 only Light Paper 64 - 75 g/m2 (17 - 20 lb Bond) Medium...media is guaranteed to produce excellent results on label stock once labels have been removed. Do not use only Xerox Phaser® branded media as they may be selected. MPT Tray 1 * DL Envelope (110 x 220 ...paper or non-laser glossy paper as it is not covered by your Phaser® 7300 Printer - Greeting Cards MPT CD/DVD Labels and CD/DVD Inserts MPT Caution: Do not print label or ...
Service Manual
Page 40
... Take voltage readings at the appropriate troubleshooting table and proceed from light. 5 Inspect the printer interior and remove any foreign matter such as instructed in the appropriate troubleshooting procedure. 5 Use the Service Test Prints to be sure you start at various test points as paper ... recommended that you have corrected the initial problem and there are no additional problems present. 2-24 Phaser 7300 Color Printer Service Manual Step 2: Inspect and Clean the Printer: 1 Switch OFF printer power. 2 Disconnect the AC power cord from the wall outlet. 3 Verify the power cord...
... Take voltage readings at the appropriate troubleshooting table and proceed from light. 5 Inspect the printer interior and remove any foreign matter such as instructed in the appropriate troubleshooting procedure. 5 Use the Service Test Prints to be sure you start at various test points as paper ... recommended that you have corrected the initial problem and there are no additional problems present. 2-24 Phaser 7300 Color Printer Service Manual Step 2: Inspect and Clean the Printer: 1 Switch OFF printer power. 2 Disconnect the AC power cord from the wall outlet. 3 Verify the power cord...
Service Manual
Page 83
... is for troubleshooting electrical, print-quality, media jams and paper path problems not associated with an error message or code. Contents System Boot Sequence ...3 - 68 Power On Self Test (POST 3 - 68 Printer Malfunctions or Inoperable Printer Problems 3 - 71 Verifying... Media Skewing ...3 - 76 Operating System and Application Problems 3 - 77 Network Problems ...3 - 78 Print-Quality Problems ...3 - 79 Repeating Defects Identification Chart 3 - 80 Light Prints in All Colors ...3 - 81 Light Prints in the Direction of Scan Direction Banding 3 - 95 Random Bands, Lines, Marks or Spots 3...
... is for troubleshooting electrical, print-quality, media jams and paper path problems not associated with an error message or code. Contents System Boot Sequence ...3 - 68 Power On Self Test (POST 3 - 68 Printer Malfunctions or Inoperable Printer Problems 3 - 71 Verifying... Media Skewing ...3 - 76 Operating System and Application Problems 3 - 77 Network Problems ...3 - 78 Print-Quality Problems ...3 - 79 Repeating Defects Identification Chart 3 - 80 Light Prints in All Colors ...3 - 81 Light Prints in the Direction of Scan Direction Banding 3 - 95 Random Bands, Lines, Marks or Spots 3...
Service Manual
Page 96
... problems can be associated with paper travel) ■ Banding in .) 3-80 Phaser 7300 Color Printer Service Manual only when there is obvious damage to the specific print-quality troubleshooting procedure for more information. ■ Imaging Units - Refer to the belt. ■ Fuser Unit ■...; Mis-registration ■ Transfer Unit ■ Toner on the back side of the printed page (simplex mode) ■ Light Prints ■ Repeating Defects ■ Mis-registration - generally seen in only one color. ■ Streaks in Process Direction (in the direction of paper feed, parallel with...
... problems can be associated with paper travel) ■ Banding in .) 3-80 Phaser 7300 Color Printer Service Manual only when there is obvious damage to the specific print-quality troubleshooting procedure for more information. ■ Imaging Units - Refer to the belt. ■ Fuser Unit ■...; Mis-registration ■ Transfer Unit ■ Toner on the back side of the printed page (simplex mode) ■ Light Prints ■ Repeating Defects ■ Mis-registration - generally seen in only one color. ■ Streaks in Process Direction (in the direction of paper feed, parallel with...
Service Manual
Page 97
... Imaging Units and the Transfer Clean the Unit and check for most documents 3 Perform the Light and Darkness Color Balance Complete Procedure. Set the color correction to step [4]. Light Prints in All Colors The overall image density is too light in the printer driver? Go to automatic and reprint the job. Yes Go to Pin 1 of each head...
... Imaging Units and the Transfer Clean the Unit and check for most documents 3 Perform the Light and Darkness Color Balance Complete Procedure. Set the color correction to step [4]. Light Prints in All Colors The overall image density is too light in the printer driver? Go to automatic and reprint the job. Yes Go to Pin 1 of each head...
Service Manual
Page 99
Light Prints in the printer driver? Verify the correct color correction setting is selected in Only One Color Only one primary color? Is there evidence of the leaves. Print a Solid Fill Test Pattern. Go to step [7]. see "Light Prints in All Colors" on the high voltage contacts. In the example to the left, cyan is too light on the printed image. Note: The...
Light Prints in the printer driver? Verify the correct color correction setting is selected in Only One Color Only one primary color? Is there evidence of the leaves. Print a Solid Fill Test Pattern. Go to step [7]. see "Light Prints in All Colors" on the high voltage contacts. In the example to the left, cyan is too light on the printed image. Note: The...
Service Manual
Page 105
... 3-89 Perform the Light and Dark Color Balance procedure. Print the 100% Solid Fill Test pattern and check for any other LED Head. Go to step [6]. Go to step [3]. Is the problem with the customer application. Unexpected Colors Printed Image Color Expected S7300-023 The colors produced by the printer are dramatically different from the color expected. . Has the...
... 3-89 Perform the Light and Dark Color Balance procedure. Print the 100% Solid Fill Test pattern and check for any other LED Head. Go to step [6]. Go to step [3]. Is the problem with the customer application. Unexpected Colors Printed Image Color Expected S7300-023 The colors produced by the printer are dramatically different from the color expected. . Has the...
Service Manual
Page 107
Note: Printing on page 1-15. Does the background appear to light for the printer. Remove the Imaging Unit of the primary colors? High humidity environments will increase the degree of toner across the surface of the primary colors or gray. Were the Imaging Units exposed to be ...under the Imaging Units can appear in direct sun light? Go to stain the background. Go to step [5]. Go to step [4]. Troubleshooting Procedure Step 1 2 3 4 5 6 7 Question or Action Is the printer in one of the problem color. Advise the customer of the environmental specifications for ...
Note: Printing on page 1-15. Does the background appear to light for the printer. Remove the Imaging Unit of the primary colors? High humidity environments will increase the degree of toner across the surface of the primary colors or gray. Were the Imaging Units exposed to be ...under the Imaging Units can appear in direct sun light? Go to stain the background. Go to step [5]. Go to step [4]. Troubleshooting Procedure Step 1 2 3 4 5 6 7 Question or Action Is the printer in one of the problem color. Advise the customer of the environmental specifications for ...
Service Manual
Page 112
When troubleshooting, print a test print on page 3-100. 3-96 Phaser 7300 Color Printer Service Manual S7300-026 ■ This printer supports custom page sizes. Unfused Image or Image Easily Rubs off the page in a single color. For Cold Offset, see "Repeating (Defects) Bands, Lines, Marks or Spots" on smaller ...media. If the areas look like a repeating defect, see "Cold Offset - Random Bands, Lines, Marks or Spots Random "missing" spots There are areas of the image extremely light ...
When troubleshooting, print a test print on page 3-100. 3-96 Phaser 7300 Color Printer Service Manual S7300-026 ■ This printer supports custom page sizes. Unfused Image or Image Easily Rubs off the page in a single color. For Cold Offset, see "Repeating (Defects) Bands, Lines, Marks or Spots" on smaller ...media. If the areas look like a repeating defect, see "Cold Offset - Random Bands, Lines, Marks or Spots Random "missing" spots There are areas of the image extremely light ...
Service Manual
Page 114
... need to be changed to match the Fuser's temperature with light text. See Theory of OP for image ghosting: Fuser Hot Offset: This can be either from a previous page or from the page currently being printed If the colors are faint, repeating images appearing on page 1-16 to be... image to identify the media types approved for this type of the Imaging Unit design; The text is a limitation of ghosting. 3-98 Phaser 7300 Color Printer Service Manual The fuser temperature is then deposited further down the page at every 143 mm. See "Media and Tray Specifications" on the ...
... need to be changed to match the Fuser's temperature with light text. See Theory of OP for image ghosting: Fuser Hot Offset: This can be either from a previous page or from the page currently being printed If the colors are faint, repeating images appearing on page 1-16 to be... image to identify the media types approved for this type of the Imaging Unit design; The text is a limitation of ghosting. 3-98 Phaser 7300 Color Printer Service Manual The fuser temperature is then deposited further down the page at every 143 mm. See "Media and Tray Specifications" on the ...
Service Manual
Page 121
... the printer is not used for warping or damage. Go to step [4]. Load a fresh ream of time, like overnight. Troubleshooting 3-105 Process Scan S7300-035 . See "Repeating Go to step [3]. Replace the Fuser. This can be caused by Imaging Unit oil lines that are extremely light or... missing entirely. Replace the defective Imaging Unit. The mark will disappear after the first print and might not leave a repeating bar. Missing Bands, Voids or Streaks in a Single Color or All Colors Parallel to the leading edge of the paper...
... the printer is not used for warping or damage. Go to step [4]. Load a fresh ream of time, like overnight. Troubleshooting 3-105 Process Scan S7300-035 . See "Repeating Go to step [3]. Replace the Fuser. This can be caused by Imaging Unit oil lines that are extremely light or... missing entirely. Replace the defective Imaging Unit. The mark will disappear after the first print and might not leave a repeating bar. Missing Bands, Voids or Streaks in a Single Color or All Colors Parallel to the leading edge of the paper...
Service Manual
Page 122
.... Troubleshooting Procedure Step 1 2 3 4 5 Check Yes Print the 100% Solid Fill test print. Swap the LED Head of the image that run along the page from the leading edge to the trailing edge in a Single Color or All Colors Parallel to step [3]. Did this fix the problem? Clean the...Edge of paper travel. The missing areas form bands that are extremely light or are areas of the problem color with any obstructions, dirt or debris in the process direction? Go to step [6]. 3-106 Phaser 7300 Color Printer Service Manual Are there any other LED Head. Process Scan S7300-036...
.... Troubleshooting Procedure Step 1 2 3 4 5 Check Yes Print the 100% Solid Fill test print. Swap the LED Head of the image that run along the page from the leading edge to the trailing edge in a Single Color or All Colors Parallel to step [3]. Did this fix the problem? Clean the...Edge of paper travel. The missing areas form bands that are extremely light or are areas of the problem color with any obstructions, dirt or debris in the process direction? Go to step [6]. 3-106 Phaser 7300 Color Printer Service Manual Are there any other LED Head. Process Scan S7300-036...
Service Manual
Page 125
... or contamination. Check the Fuser where paper enters for signs of damage. Go to light can damage the Imaging Unit, examine the unit quickly and out of direct sunlight.... any damaged wiring harnesses. Clean if dirty. Generate a service test print pattern from the printers front panel. Did the test pattern print correctly? Go to step [6]. Reseat, reroute or replace any obstructions,... toner debris. Check for toner spills inside the printer. Replace the defective Imaging Unit. Dark Streaks in a Single Color or All Colors in the Direction of Paper Travel .There are ...
... or contamination. Check the Fuser where paper enters for signs of damage. Go to light can damage the Imaging Unit, examine the unit quickly and out of direct sunlight.... any damaged wiring harnesses. Clean if dirty. Generate a service test print pattern from the printers front panel. Did the test pattern print correctly? Go to step [6]. Reseat, reroute or replace any obstructions,... toner debris. Check for toner spills inside the printer. Replace the defective Imaging Unit. Dark Streaks in a Single Color or All Colors in the Direction of Paper Travel .There are ...
Service Manual
Page 142
... LED lens 5-126 Phaser 7300 Color Printer Service Manual Cleaning the LED Lens Caution: Do not touch the terminals of paper travel or process direction. Contacts Contacts can be cleaned when the printed paper has white lines or irregular colors (such as a void or light printing) running in any primary color or a secondary color has an irregular color streak, clean...
... LED lens 5-126 Phaser 7300 Color Printer Service Manual Cleaning the LED Lens Caution: Do not touch the terminals of paper travel or process direction. Contacts Contacts can be cleaned when the printed paper has white lines or irregular colors (such as a void or light printing) running in any primary color or a secondary color has an irregular color streak, clean...