Troubleshooting Guide
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...panel. For Windows: From your printer's IP address. CentreWare IS uses TCP/IP to its online help solve print-quality, paper feed, supplies, and printer administration problems. Page 1 of topics, instructions, and videos. Launch CentreWare IS: From a web browser, enter your Phaser printer driver properties, select the Troubleshooting tab. Provides solutions for printer problems. • Monitor printer and consumable status. • Hotlink to software updates and Technical Support. PHASER 7300 COLOR PRINTER Help Guide ® Resources CentreWare® Internet Services (IS) Printer...
...panel. For Windows: From your printer's IP address. CentreWare IS uses TCP/IP to its online help solve print-quality, paper feed, supplies, and printer administration problems. Page 1 of topics, instructions, and videos. Launch CentreWare IS: From a web browser, enter your Phaser printer driver properties, select the Troubleshooting tab. Provides solutions for printer problems. • Monitor printer and consumable status. • Hotlink to software updates and Technical Support. PHASER 7300 COLOR PRINTER Help Guide ® Resources CentreWare® Internet Services (IS) Printer...
Troubleshooting Guide
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... the Troubleshooting Guide to help In the Troubleshooting Guide, refer to relevant web sites from the Support Menu and Improve Print Quality?: Condition For additional paper tips: To troubleshoot print-quality symptoms: To correct colors: Printable page Print Paper Tips Page Print Diagnostic Pages Print-Quality Tips Page Page 2 of printable pages that are using Windows 95/98, Windows 2000/XP, or Windows NT, install the driver from your printer's problem. Driver help identify your printer's software CD-ROM and access the printer driver to: • Link to Error Messages for...
... the Troubleshooting Guide to help In the Troubleshooting Guide, refer to relevant web sites from the Support Menu and Improve Print Quality?: Condition For additional paper tips: To troubleshoot print-quality symptoms: To correct colors: Printable page Print Paper Tips Page Print Diagnostic Pages Print-Quality Tips Page Page 2 of printable pages that are using Windows 95/98, Windows 2000/XP, or Windows NT, install the driver from your printer's problem. Driver help identify your printer's software CD-ROM and access the printer driver to: • Link to Error Messages for...
Troubleshooting Guide
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... enough to Automatic provides the best results for reference only. d. Use the information below are Long-Edge Feed (LEF). Open the top cover. From the printer's front panel Support Menu select Improve Print Quality?, then select Print-Quality Tips Page and press OK. PHASER 7300 COLOR PRINTER Diagnosing Print Quality Review the five test pages printed with black. 2. Try a different Color Matching mode. Adjust the light or darkness levels. From the printer's front panel Support Menu, select Improve Print Quality? Page 1 of the Imaging Unit.
... enough to Automatic provides the best results for reference only. d. Use the information below are Long-Edge Feed (LEF). Open the top cover. From the printer's front panel Support Menu select Improve Print Quality?, then select Print-Quality Tips Page and press OK. PHASER 7300 COLOR PRINTER Diagnosing Print Quality Review the five test pages printed with black. 2. Try a different Color Matching mode. Adjust the light or darkness levels. From the printer's front panel Support Menu, select Improve Print Quality? Page 1 of the Imaging Unit.
Trays and Paper Guide
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... with your print job. see page 14. I Transparencies - Phaser® 7300 Color Printer Specialty Printing This section covers: I Manual 2-sided printing - The printer will NOT do not use any time you can damage the printer's fuser. refer to do automatic 2-sided printing (duplexing): I The paper type must have a duplex unit installed. I Automatic 2-sided printing - see page 19. I The paper must have a weight of the acceptable papers, transparencies, envelopes, and labels that the front panel values agree with automatic 2-sided printing, do...
... with your print job. see page 14. I Transparencies - Phaser® 7300 Color Printer Specialty Printing This section covers: I Manual 2-sided printing - The printer will NOT do not use any time you can damage the printer's fuser. refer to do automatic 2-sided printing (duplexing): I The paper type must have a duplex unit installed. I Automatic 2-sided printing - see page 19. I The paper must have a weight of the acceptable papers, transparencies, envelopes, and labels that the front panel values agree with automatic 2-sided printing, do...
Service Manual
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... step [4]. Use service diagnostics, or print a Supplies Page, to verify if the Imaging Unit is reset using service diagnostics, the gas gauge will not return to the printer and ensure all error messages are not set ? Replace the Engine Controller Board. 2-52 Phaser 7300 Color Printer Service Manual Go to pin 13 Replace the Engine Controller Board. Clean or replace the Imaging Drum Contact Assembly. Replace the EEPROM on the side of -life? Reseat the Imaging Unit. harness Plate Assembly. Replace [CMYK] Imaging Unit Troubleshooting Procedure...
... step [4]. Use service diagnostics, or print a Supplies Page, to verify if the Imaging Unit is reset using service diagnostics, the gas gauge will not return to the printer and ensure all error messages are not set ? Replace the Engine Controller Board. 2-52 Phaser 7300 Color Printer Service Manual Go to pin 13 Replace the Engine Controller Board. Clean or replace the Imaging Drum Contact Assembly. Replace the EEPROM on the side of -life? Reseat the Imaging Unit. harness Plate Assembly. Replace [CMYK] Imaging Unit Troubleshooting Procedure...
Service Manual
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... media. Ensure the correct weight and type of paper, or ensure that the media loaded is properly installed in the tray and that the guides fit snug against the media. If the problem occurs in the tray. Use service diagnostics to verify the printer is loaded in the tray. 3. Replace the tray. 3-76 Phaser 7300 Color Printer Service Manual See "Media and Tray Specifications" on the left side of media is printing within its environmental specifications. 5. Check the tray for damage. Multi-Sheet...
... media. Ensure the correct weight and type of paper, or ensure that the media loaded is properly installed in the tray and that the guides fit snug against the media. If the problem occurs in the tray. Use service diagnostics to verify the printer is loaded in the tray. 3. Replace the tray. 3-76 Phaser 7300 Color Printer Service Manual See "Media and Tray Specifications" on the left side of media is printing within its environmental specifications. 5. Check the tray for damage. Multi-Sheet...
Service Manual
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... [2]. Low humidity, less than Complete "Automatic" in the printer driver and try a different print quality mode. Advise customer regarding the environmental specifications for this correct the problem? 4 Remove the Imaging Units and the Transfer Clean the Unit and check for toner contamination on page 1-16 for this printer and that the printer front panel and driver settings match the media loaded in backgrounds using "Black" only color. Note: This defect is approved for a list of approved media. see "Media and Tray Specifications" on...
... [2]. Low humidity, less than Complete "Automatic" in the printer driver and try a different print quality mode. Advise customer regarding the environmental specifications for this correct the problem? 4 Remove the Imaging Units and the Transfer Clean the Unit and check for toner contamination on page 1-16 for this printer and that the printer front panel and driver settings match the media loaded in backgrounds using "Black" only color. Note: This defect is approved for a list of approved media. see "Media and Tray Specifications" on...
Service Manual
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... toner off the Paper" on the media. When troubleshooting, print a test print on smaller media. For Cold Offset, see "Repeating (Defects) Bands, Lines, Marks or Spots" on page 3-95. ■ Random missing spots can also be redeposited further down the page. Usually this will occur in high-coverage areas where the fuser temperature is not noticeable on at least letter size paper for diagnosing this problem. Unfused Image...
... toner off the Paper" on the media. When troubleshooting, print a test print on smaller media. For Cold Offset, see "Repeating (Defects) Bands, Lines, Marks or Spots" on page 3-95. ■ Random missing spots can also be redeposited further down the page. Usually this will occur in high-coverage areas where the fuser temperature is not noticeable on at least letter size paper for diagnosing this problem. Unfused Image...
Service Manual
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... panel language, MPT Tray setup, Tray 1 -3 setup, startup page, front panel intensity, front panel contrast, PostScript error information and power saver mode to their default values. 1. Resetting Printer Setup Values To Default Resetting the Printer setup values resets the following : paper source, print-quality mode, 2-sided printing, image smoothing and TekColor corrections to their default values. 1. Highlight Reset Calibrations NOW and press OK to reset the color and margins settings to reset the job defaults. Reset Calibrations (Color and Margins) 1. From the Main Menu...
... panel language, MPT Tray setup, Tray 1 -3 setup, startup page, front panel intensity, front panel contrast, PostScript error information and power saver mode to their default values. 1. Resetting Printer Setup Values To Default Resetting the Printer setup values resets the following : paper source, print-quality mode, 2-sided printing, image smoothing and TekColor corrections to their default values. 1. Highlight Reset Calibrations NOW and press OK to reset the color and margins settings to reset the job defaults. Reset Calibrations (Color and Margins) 1. From the Main Menu...
Service Manual
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... network setup values resets the TCP/IP address, TCP/IP address menu settings (gateway, broadcast, etc.), CentreWare IS, EtherTalk, Netware, set IPX frame type, IPP and Ethernet speed to their factory default values. Note: Print a Configuration Page to provide a reference of the current network settings prior to their default values. 1. Service Diagnostics PostScript NVRAM Resets Resetting NVRAM restores all printer values stored on the Image Processor Board NVRAM including printer setup, job defaults, color, margin, and calibrations to using...
... network setup values resets the TCP/IP address, TCP/IP address menu settings (gateway, broadcast, etc.), CentreWare IS, EtherTalk, Netware, set IPX frame type, IPP and Ethernet speed to their factory default values. Note: Print a Configuration Page to provide a reference of the current network settings prior to their default values. 1. Service Diagnostics PostScript NVRAM Resets Resetting NVRAM restores all printer values stored on the Image Processor Board NVRAM including printer setup, job defaults, color, margin, and calibrations to using...
Study Guide
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... WORKSHEET 21 Objectives 21 Replace Consumables 21 PHASER 7300 TABLE OF CONTENTS 0 English i Feeder .... 8 Unpack and Install the 550 Sheet Feeder 9 Unpack the Printer 10 Remove the Tape and Shipping Restraints 11 Install Options 11 Install Toner Cartridges 12 Power on the Printer 13 Select Printer Defaults 14 Install the Printer Driver and Test the Installation .......... 15 Test Printer Options 18 Print on Transparencies 18 Use Color Corrections 18 Prepare Printer for the Printer 8 Unpack and Install the 1650 Sheet High-Cap.
... WORKSHEET 21 Objectives 21 Replace Consumables 21 PHASER 7300 TABLE OF CONTENTS 0 English i Feeder .... 8 Unpack and Install the 550 Sheet Feeder 9 Unpack the Printer 10 Remove the Tape and Shipping Restraints 11 Install Options 11 Install Toner Cartridges 12 Power on the Printer 13 Select Printer Defaults 14 Install the Printer Driver and Test the Installation .......... 15 Test Printer Options 18 Print on Transparencies 18 Use Color Corrections 18 Prepare Printer for the Printer 8 Unpack and Install the 1650 Sheet High-Cap.
Study Guide
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.... PHASER 7300 INTRODUCTION version 1.0 page 1 This section contains instructions for the Xerox Phaser 7300 Color Laser Printer. Two Worksheets are included in this Self-Study Guide is designed to provide hands-on experience with the topics discussed in conjunction with the Phaser 7300 Customer Support Training CD-ROM and is also available through the Customer Support Training CD-ROM Resources link. overview, setup, and care Using...
.... PHASER 7300 INTRODUCTION version 1.0 page 1 This section contains instructions for the Xerox Phaser 7300 Color Laser Printer. Two Worksheets are included in this Self-Study Guide is designed to provide hands-on experience with the topics discussed in conjunction with the Phaser 7300 Customer Support Training CD-ROM and is also available through the Customer Support Training CD-ROM Resources link. overview, setup, and care Using...
Study Guide
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...options (if available) ■ Install Toner Cartridges ■ Power on the printer ■ Configure the printer's defaults ■ Install the printer driver and test the installation ■ Print on transparencies ■ Use color corrections ■ Prepare printer for moving English Refer to the following pages of this worksheet for removing Image Processor Board) ❑ 550 Sheet Feeder (optional) ❑ 1650 Sheet High-Capacity Feeder (optional) References Electronic copies of instruction sheets are located on the Phaser 7300 Customer Support Training CD-ROM. PHASER 7300 SETUP...
...options (if available) ■ Install Toner Cartridges ■ Power on the printer ■ Configure the printer's defaults ■ Install the printer driver and test the installation ■ Print on transparencies ■ Use color corrections ■ Prepare printer for moving English Refer to the following pages of this worksheet for removing Image Processor Board) ❑ 550 Sheet Feeder (optional) ❑ 1650 Sheet High-Capacity Feeder (optional) References Electronic copies of instruction sheets are located on the Phaser 7300 Customer Support Training CD-ROM. PHASER 7300 SETUP...
Study Guide
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... Fuser, use the arrow buttons to properly configure the universal media tray. Refer to the General Information section of the printer. If Tray 2 and Tray 3 are available, place laser bond paper in Tray 1 When the Front Panel prompts for the Tray Media Type, use the arrow buttons to -Centronics or USB cable between the printer and the network hub. Turn the Printer on the front of the Phaser 7300 Color Printer Service Manual for information on supported media and instructions to select "Tray 1 Media Type = Transparencies". 2. Connect Cables...
... Fuser, use the arrow buttons to properly configure the universal media tray. Refer to the General Information section of the printer. If Tray 2 and Tray 3 are available, place laser bond paper in Tray 1 When the Front Panel prompts for the Tray Media Type, use the arrow buttons to -Centronics or USB cable between the printer and the network hub. Turn the Printer on the front of the Phaser 7300 Color Printer Service Manual for information on supported media and instructions to select "Tray 1 Media Type = Transparencies". 2. Connect Cables...
Study Guide
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..., USB, and network ports to begin the installation process. Read the installation instructions. Third, highlight Select For Installation, then press OK. 9. Upon completion of the driver installation, two options are available. ■ Information Forwarding allows the printer to periodically send information to Xerox for use with PhaserSMART, such as firmware version, serial number, and page count. ■ Register your printer provides Web, email, modem, fax, and standard mail options for Windows 98. click Cancel...
..., USB, and network ports to begin the installation process. Read the installation instructions. Third, highlight Select For Installation, then press OK. 9. Upon completion of the driver installation, two options are available. ■ Information Forwarding allows the printer to periodically send information to Xerox for use with PhaserSMART, such as firmware version, serial number, and page count. ■ Register your printer provides Web, email, modem, fax, and standard mail options for Windows 98. click Cancel...
Study Guide
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... printer's Front Panel using the Password menu. Print on Transparencies In this exercise, you will test the available printer options. To see how colors are functioning. Press Match - Black and White Produces the highest quality black and white version of content like text and graphics (default mode). Automatic Best selection for transparencies. Test the Duplex Unit and 550 Sheet Feeder To test the Duplex Unit and the 550 Sheet Feeder, send a two-sided, multi-page print job. For detailed instructions...
... printer's Front Panel using the Password menu. Print on Transparencies In this exercise, you will test the available printer options. To see how colors are functioning. Press Match - Black and White Produces the highest quality black and white version of content like text and graphics (default mode). Automatic Best selection for transparencies. Test the Duplex Unit and 550 Sheet Feeder To test the Duplex Unit and the 550 Sheet Feeder, send a two-sided, multi-page print job. For detailed instructions...
Study Guide
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... of times the drum rotates. The Error Messages and Codes section of the Phaser 7300 Color Printer Service Manual contains a comprehensive list of troubleshooting procedures for printing, because all of the protective sheets may appear on the pixel count and drum rotation, which is determined by the number of life", but print quality may be degraded. Remove all of the colors used for error messages that degrades print quality, do not expose them in damage to the Imaging Unit...
... of times the drum rotates. The Error Messages and Codes section of the Phaser 7300 Color Printer Service Manual contains a comprehensive list of troubleshooting procedures for printing, because all of the protective sheets may appear on the pixel count and drum rotation, which is determined by the number of life", but print quality may be degraded. Remove all of the colors used for error messages that degrades print quality, do not expose them in damage to the Imaging Unit...
Study Guide
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... the Front Panel media type and printer driver media type settings do not match the paper PHASER 7300 CARE WORKSHEET 0 page 25 Fuser Multiple short print jobs (less than Xerox Phaser 35-Series transparencies ■ Printing on transparencies or specialty papers, and when making two-sided prints. When replacing the Fuser, remember it carefully as shown in the instruction sheet. Life expectancy is also reduced each time the top cover is opened and closed, when the printer is not affected by toner coverage...
... the Front Panel media type and printer driver media type settings do not match the paper PHASER 7300 CARE WORKSHEET 0 page 25 Fuser Multiple short print jobs (less than Xerox Phaser 35-Series transparencies ■ Printing on transparencies or specialty papers, and when making two-sided prints. When replacing the Fuser, remember it carefully as shown in the instruction sheet. Life expectancy is also reduced each time the top cover is opened and closed, when the printer is not affected by toner coverage...
Study Guide
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...; Use the page to locate and record the following information: Consumable Toner Cartridges: Black Toner Cartridges: Magenta Toner Cartridges: Cyan Toner Cartridges: Yellow Imaging Units: Black Imaging Units: Magenta Imaging Units: Cyan Imaging Units: Yellow Fuser Transfer Unit Date Installed Pages/Life Remaining ■ Press the Back key to return to zero. Because the fuse is already blown, the CRC count will check the status of the consumables. 1. Check CRC Status In this exercise, you will not be reset to zero for that Customer Replaceable...
...; Use the page to locate and record the following information: Consumable Toner Cartridges: Black Toner Cartridges: Magenta Toner Cartridges: Cyan Toner Cartridges: Yellow Imaging Units: Black Imaging Units: Magenta Imaging Units: Cyan Imaging Units: Yellow Fuser Transfer Unit Date Installed Pages/Life Remaining ■ Press the Back key to return to zero. Because the fuse is already blown, the CRC count will check the status of the consumables. 1. Check CRC Status In this exercise, you will not be reset to zero for that Customer Replaceable...
Study Guide
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... Print the Usage Profile to identify the toner color. Yes Check prints with magnifier to ensure temperature and humidity are OK. Still has background toner? Make sure the printer environment is within specifications for service. No Problem solved. Still has background toner? Toner one color only? Yes Replace all No four Imaging Units. Note: Before troubleshooting, make sure a supported media is free of paper. Call for printing and that the media is used for service. page 56 PHASER 7300 Troubleshooting...
... Print the Usage Profile to identify the toner color. Yes Check prints with magnifier to ensure temperature and humidity are OK. Still has background toner? Make sure the printer environment is within specifications for service. No Problem solved. Still has background toner? Toner one color only? Yes Replace all No four Imaging Units. Note: Before troubleshooting, make sure a supported media is free of paper. Call for printing and that the media is used for service. page 56 PHASER 7300 Troubleshooting...