Statement of Volatility
Page 1
... the printer during normal operation. This memory does not retain any variable printing data, but does retain printer configuration details, including network address, configuration details, printer name, etc. Phaser 8500 and 8550 printers do not retain any hard disk data is used to eliminate the stored data. Memory types for securely erasing any latent image in the print controller or associated RAM following the completion of power. No user data is retained in this memory. No user...
... the printer during normal operation. This memory does not retain any variable printing data, but does retain printer configuration details, including network address, configuration details, printer name, etc. Phaser 8500 and 8550 printers do not retain any hard disk data is used to eliminate the stored data. Memory types for securely erasing any latent image in the print controller or associated RAM following the completion of power. No user data is retained in this memory. No user...
Advanced Features Guide
Page 48
... Configure Port button to the Following Ports list is enabled. If necessary, re-select the TCP/IP number used ). ■ LPR is identical to the correct print queue. This Troubleshooting section assumes you have access to : DHCP, Control Panel, BOOTP, or Auto IP (depending on your network administrator.) 4. Verify the settings on the Configuration page. ■ IP Address Source is set to the Phaser printer queue. Verifying Driver Installation To verify driver installation: 1. Right-click Local Area Connection...
... Configure Port button to the Following Ports list is enabled. If necessary, re-select the TCP/IP number used ). ■ LPR is identical to the correct print queue. This Troubleshooting section assumes you have access to : DHCP, Control Panel, BOOTP, or Auto IP (depending on your network administrator.) 4. Verify the settings on the Configuration page. ■ IP Address Source is set to the Phaser printer queue. Verifying Driver Installation To verify driver installation: 1. Right-click Local Area Connection...
Advanced Features Guide
Page 53
... IP Address in the Configuration page. ■ IP Address Source is set to the correct print queue. Select the Ports tab. If necessary, re-select the TCP/IP number used ). ■ LPR is enabled. Windows NT 4.x Windows NT 4.x Troubleshooting This troubleshooting section assumes you have completed the following tasks: ■ Loaded a PostScript printer driver. ■ Printed and kept a current copy of the Configuration page. Click Start, click Settings, and then click Control Panel. 5. Click...
... IP Address in the Configuration page. ■ IP Address Source is set to the correct print queue. Select the Ports tab. If necessary, re-select the TCP/IP number used ). ■ LPR is enabled. Windows NT 4.x Windows NT 4.x Troubleshooting This troubleshooting section assumes you have completed the following tasks: ■ Loaded a PostScript printer driver. ■ Printed and kept a current copy of the Configuration page. Click Start, click Settings, and then click Control Panel. 5. Click...
Advanced Features Guide
Page 57
... the Add Port button. 5. Phaser® 8500/8550 Color Printer 4-18 PhaserPort can be attached to add or remove TCP/IP ports. Right-click the printer to be used to the new TCP/IP port, and then click Properties. 4. Configuring a Port PhaserPort enables you would like to attach to -peer networks. From the list of Installation Install your printer on a Windows 98 SE or Windows Me network using PostScript drivers). Click OK. Windows 98 SE and Windows Me...
... the Add Port button. 5. Phaser® 8500/8550 Color Printer 4-18 PhaserPort can be attached to add or remove TCP/IP ports. Right-click the printer to be used to the new TCP/IP port, and then click Properties. 4. Configuring a Port PhaserPort enables you would like to attach to -peer networks. From the list of Installation Install your printer on a Windows 98 SE or Windows Me network using PostScript drivers). Click OK. Windows 98 SE and Windows Me...
Advanced Features Guide
Page 62
... address or DNS name in the Finder's Printing menu. 9. Select the PostScript Printer Description file and provide configuration information. Note: Certain utilities, such as Adobe Font Downloader, are not compatible with PhaserPort for Mac OS software because they attempt to exit the PhaserPort Printer Tool. 7. Creating a Desktop Printer with Desktop Printing enabled ■ Open Transport version 1.1 or later networking. Launch the PhaserPort Printer Tool. 2. Phaser® 8500/8550 Color Printer...
... address or DNS name in the Finder's Printing menu. 9. Select the PostScript Printer Description file and provide configuration information. Note: Certain utilities, such as Adobe Font Downloader, are not compatible with PhaserPort for Mac OS software because they attempt to exit the PhaserPort Printer Tool. 7. Creating a Desktop Printer with Desktop Printing enabled ■ Open Transport version 1.1 or later networking. Launch the PhaserPort Printer Tool. 2. Phaser® 8500/8550 Color Printer...
Advanced Features Guide
Page 97
... changing the power saver timeout setting, 5-5 enlarge images, 1-11 environmental specifications, A-1 Ethernet port setting up for AppleTalk, 4-24 setting up for TCP/IP, 4-24 Macintosh, 4-22 EtherTalk enabling and using Mac OS 9.x, 4-21 F first or last page of a document, 1-9 Font Management Utility, 2-5 fonts downloading, 2-5 printing a list from CentreWare IS, 2-3 printing a list from the control panel, 2-3 printing a list from the printer driver, 2-4 printing font samples, 2-3 specifications, A-2 types, 2-2 viewing a list of PCL or PostScript fonts, 2-2 Phaser® 8500/8550 Color Printer...
... changing the power saver timeout setting, 5-5 enlarge images, 1-11 environmental specifications, A-1 Ethernet port setting up for AppleTalk, 4-24 setting up for TCP/IP, 4-24 Macintosh, 4-22 EtherTalk enabling and using Mac OS 9.x, 4-21 F first or last page of a document, 1-9 Font Management Utility, 2-5 fonts downloading, 2-5 printing a list from CentreWare IS, 2-3 printing a list from the control panel, 2-3 printing a list from the printer driver, 2-4 printing font samples, 2-3 specifications, A-2 types, 2-2 viewing a list of PCL or PostScript fonts, 2-2 Phaser® 8500/8550 Color Printer...
Advanced Features Guide
Page 100
... the network path Windows 2000, Windows XP, Windows Server 2003, 4-7 physical specifications, A-1 security, 5-9 selecting printing security settings, 5-10 setting date and time, 5-3 settings, 5-2 copy from one printer to another, 4-2 status notification, 5-13 supported operating systems, 5-14 usage job accounting, 5-11 Xerox Usage Analysis Tool, 5-14 verifying settings Windows 2000, Windows XP, Windows Server 2003, 4-9 waits before printing on another type or size of paper, 5-8 printer driver features, 1-2 listed by operating system, 1-2 other methods installation Windows 98 SE, Windows Me...
... the network path Windows 2000, Windows XP, Windows Server 2003, 4-7 physical specifications, A-1 security, 5-9 selecting printing security settings, 5-10 setting date and time, 5-3 settings, 5-2 copy from one printer to another, 4-2 status notification, 5-13 supported operating systems, 5-14 usage job accounting, 5-11 Xerox Usage Analysis Tool, 5-14 verifying settings Windows 2000, Windows XP, Windows Server 2003, 4-9 waits before printing on another type or size of paper, 5-8 printer driver features, 1-2 listed by operating system, 1-2 other methods installation Windows 98 SE, Windows Me...
User Guide
Page 18
... as clearing jams and replacing supplies. The Phaser 8500 and 8550 printer software and user documentation is not provided. page 10 PHASER 8550, 8500, & 8400 OVERVIEW SECTION Version 1.0 Print Engine Key differences between Phaser 8400 and Phaser 8500/8550 Maintenance Kits by checking the label on the bottom of ink, the Control Panel display indicates which color must be used in the network connectivity and hard drive features. Ethernet and USB ports are similar to view or print Menu...
... as clearing jams and replacing supplies. The Phaser 8500 and 8550 printer software and user documentation is not provided. page 10 PHASER 8550, 8500, & 8400 OVERVIEW SECTION Version 1.0 Print Engine Key differences between Phaser 8400 and Phaser 8500/8550 Maintenance Kits by checking the label on the bottom of ink, the Control Panel display indicates which color must be used in the network connectivity and hard drive features. Ethernet and USB ports are similar to view or print Menu...
User Guide
Page 30
... commonly-needed user information including tours of the printer features, instructions for basic network installation, and procedures for print quality and paper jams. The Phaser 8500/8550 Quick Reference Guide includes an overview of the training CD-ROM. Accessing Videos Using Xerox Support Centre page 22 PHASER 8550, 8500, & 8400 OVERVIEW SECTION Version 1.0 User Manuals & Guides The following user documentation is available for the printers: Document Setup Guide Quick Reference Guide User Guide (Phaser 8500/8550) Reference Guide (Phaser 8400) Advanced Features Guide (Phaser 8500...
... commonly-needed user information including tours of the printer features, instructions for basic network installation, and procedures for print quality and paper jams. The Phaser 8500/8550 Quick Reference Guide includes an overview of the training CD-ROM. Accessing Videos Using Xerox Support Centre page 22 PHASER 8550, 8500, & 8400 OVERVIEW SECTION Version 1.0 User Manuals & Guides The following user documentation is available for the printers: Document Setup Guide Quick Reference Guide User Guide (Phaser 8500/8550) Reference Guide (Phaser 8400) Advanced Features Guide (Phaser 8500...
User Guide
Page 31
... problems, and color settings such as the average percent coverage, paper sizes used pages. Printer Drivers & Utilities The drivers and utilities are available from the Xerox website, the Phaser 8400 Printer Installer & Utilities CD-ROM, the Phaser 8500/8550 Software and Documentation CD-ROM, and the printer's hard drive (when installed). The website contains the most commonly-used , and number of color versus black & white prints. Always use www.office.xerox.com to access the most reliable operation. Embedded Page Menu Location Description Configuration Page...
... problems, and color settings such as the average percent coverage, paper sizes used pages. Printer Drivers & Utilities The drivers and utilities are available from the Xerox website, the Phaser 8400 Printer Installer & Utilities CD-ROM, the Phaser 8500/8550 Software and Documentation CD-ROM, and the printer's hard drive (when installed). The website contains the most commonly-used , and number of color versus black & white prints. Always use www.office.xerox.com to access the most reliable operation. Embedded Page Menu Location Description Configuration Page...
User Guide
Page 43
...". Using the printer's IP address, send the "PING" command to bypass the computer operating system. 1. AutoIP mode causes the printer to launch the installer. 4. If the test fails, install a different cable and retest. Connect a cable between the parallel ports on Phaser 8400 printers, install the printer driver and print a test page. Exit the installer window. Use the printer's Control Panel to enable AutoIP: ■ Select the Printer Setup menu. ■ Select the Connection Setup menu. ■ Select the Network Setup menu. ■ Select the TCP/IP Setup menu. ■ Set...
...". Using the printer's IP address, send the "PING" command to bypass the computer operating system. 1. AutoIP mode causes the printer to launch the installer. 4. If the test fails, install a different cable and retest. Connect a cable between the parallel ports on Phaser 8400 printers, install the printer driver and print a test page. Exit the installer window. Use the printer's Control Panel to enable AutoIP: ■ Select the Printer Setup menu. ■ Select the Connection Setup menu. ■ Select the Network Setup menu. ■ Select the TCP/IP Setup menu. ■ Set...
User Guide
Page 47
... the Printer Setup menu. ■ Scroll to Connection Setup and press OK. ■ Press OK again to print the Connection Setup Page. 2. Install Software To complete this lab to perform the tasks listed below. Print the Connection Setup Page to access instructions for each computer and operating system. When installing the Phaser 8500 or 8550 drivers, the system automatically loads and opens the Xerox Support Centre. Refer to the Connection Setup Page for instructions to connect your computer. Configure them using the Control Panel or...
... the Printer Setup menu. ■ Scroll to Connection Setup and press OK. ■ Press OK again to print the Connection Setup Page. 2. Install Software To complete this lab to perform the tasks listed below. Print the Connection Setup Page to access instructions for each computer and operating system. When installing the Phaser 8500 or 8550 drivers, the system automatically loads and opens the Xerox Support Centre. Refer to the Connection Setup Page for instructions to connect your computer. Configure them using the Control Panel or...
User Guide
Page 48
... printer driver settings ■ Remove the paper from Tray 1 and Tray 2 ■ Two-sided printing (multi-page document) ■ Booklet printing (multi-page document) ■ Fast Color print-quality mode ■ Proof or Personal Print Use the Xerox Support Centre An Internet connection is available, use the shortcut icon on the computer desktop to open the printer Properties and generate a test page. If an Internet connection is required to access web-based resources using the Xerox Support Centre for this step of "Printer Status" area) 3. Print Jobs...
... printer driver settings ■ Remove the paper from Tray 1 and Tray 2 ■ Two-sided printing (multi-page document) ■ Booklet printing (multi-page document) ■ Fast Color print-quality mode ■ Proof or Personal Print Use the Xerox Support Centre An Internet connection is available, use the shortcut icon on the computer desktop to open the printer Properties and generate a test page. If an Internet connection is required to access web-based resources using the Xerox Support Centre for this step of "Printer Status" area) 3. Print Jobs...
User Guide
Page 54
.... Windows users can access the User Guide and videos for clearing jams from the Internet using the trays. when possible, pull the paper in the direction of supported media and guidelines for using the menu path Start...Programs...Xerox Office Printing. page 46 PHASER 8550, 8500, & 8400 CARE SECTION Version 1.0 Loading the printer driver adds this item to a network via TCP/IP, PrintingScout displays a message on Phaser 8500 and 8550 printers, press Help to the Reference Guide for supported paper types and sizes. ■ Remove paper...
.... Windows users can access the User Guide and videos for clearing jams from the Internet using the trays. when possible, pull the paper in the direction of supported media and guidelines for using the menu path Start...Programs...Xerox Office Printing. page 46 PHASER 8550, 8500, & 8400 CARE SECTION Version 1.0 Loading the printer driver adds this item to a network via TCP/IP, PrintingScout displays a message on Phaser 8500 and 8550 printers, press Help to the Reference Guide for supported paper types and sizes. ■ Remove paper...
User Guide
Page 76
... be reported on page 94 for troubleshooting specific types of service information. Xerox part number 006799700 ■ Service Diagnostics mode ■ Xerox knowledge base ■ Service Flashes and Service Bulletins See "Resources" on the Control Panel display. Troubleshooting This lesson describes the service tools available for all three printer models including troubleshooting procedures and parts replacement instructions. It also presents information for additional sources of product failures including error codes, print-quality problems, electronics, and printhead issues.
... be reported on page 94 for troubleshooting specific types of service information. Xerox part number 006799700 ■ Service Diagnostics mode ■ Xerox knowledge base ■ Service Flashes and Service Bulletins See "Resources" on the Control Panel display. Troubleshooting This lesson describes the service tools available for all three printer models including troubleshooting procedures and parts replacement instructions. It also presents information for additional sources of product failures including error codes, print-quality problems, electronics, and printhead issues.
User Guide
Page 78
... print engine fault code contains four fields as shown to complete the power-on the display. The Service Manual's Fault Code Error Message Troubleshooting section provides troubleshooting procedures for specific codes. The printer reboots, beginning with the BIST and POST tests, and attempts to the right. Jam Codes Jam codes are in a jam condition, press the Help button to clear the error. The fields define the failing printer system, subsystem, problem type, and page count when the error occurred. Each Phaser...
... print engine fault code contains four fields as shown to complete the power-on the display. The Service Manual's Fault Code Error Message Troubleshooting section provides troubleshooting procedures for specific codes. The printer reboots, beginning with the BIST and POST tests, and attempts to the right. Jam Codes Jam codes are in a jam condition, press the Help button to clear the error. The fields define the failing printer system, subsystem, problem type, and page count when the error occurred. Each Phaser...
User Guide
Page 79
...replacing the Media Drive Assembly, the printer reports error code "37,015.40". A Phaser 8400 printer is responsible for evaluating specific print-quality issues. The most likely failures when the Control Panel displays the message "POST Failure 11.02 2. Error Type Print Engine Fault Code Error Reporting Fault code is displayed on the Control Panel Stored in the Print Engine History (Service menu) Included on the embedded Printer Status Page and Usage Profile Report pages Service Manual Topics Fault Code Error Message Troubleshooting Search the knowledge base and check for repairing...
...replacing the Media Drive Assembly, the printer reports error code "37,015.40". A Phaser 8400 printer is responsible for evaluating specific print-quality issues. The most likely failures when the Control Panel displays the message "POST Failure 11.02 2. Error Type Print Engine Fault Code Error Reporting Fault code is displayed on the Control Panel Stored in the Print Engine History (Service menu) Included on the embedded Printer Status Page and Usage Profile Report pages Service Manual Topics Fault Code Error Message Troubleshooting Search the knowledge base and check for repairing...
User Guide
Page 81
... instructions for this section of the Service Manual to isolate problems when the printer cannot display an error code. If all PEST tests pass, the power supply voltages are located in the Appendix on the next page. PHASER 8550, 8500, & 8400 SERVICE SECTION Version 1.0 page 73 Use the following print-quality problems with the power supplies and other printer components. Refer to evaluate the print and diagnose the printer when the print shows...
... instructions for this section of the Service Manual to isolate problems when the printer cannot display an error code. If all PEST tests pass, the power supply voltages are located in the Appendix on the next page. PHASER 8550, 8500, & 8400 SERVICE SECTION Version 1.0 page 73 Use the following print-quality problems with the power supplies and other printer components. Refer to evaluate the print and diagnose the printer when the print shows...
User Guide
Page 89
... to the rear of ink sticks used. Tilting the Printhead back can damage the "ink out" sensors. On Phaser 8500/8550 printers, disconnect the cable at the printer frame. Phaser 8500/8550 After replacing the Ink Loader Assembly on Phaser 8500 and 8550 printers, use the Control Panel's hidden Service menu to the right. Reset Ink Loader Service Usage Profile Print OCR Usage Profile Reset Ink Loader An error code will display a 9,03x.xx error several hours or...
... to the rear of ink sticks used. Tilting the Printhead back can damage the "ink out" sensors. On Phaser 8500/8550 printers, disconnect the cable at the printer frame. Phaser 8500/8550 After replacing the Ink Loader Assembly on Phaser 8500 and 8550 printers, use the Control Panel's hidden Service menu to the right. Reset Ink Loader Service Usage Profile Print OCR Usage Profile Reset Ink Loader An error code will display a 9,03x.xx error several hours or...
User Guide
Page 101
... home (dot in correct position). 3. Drum Maintenance Drive Gear: ■ The Drum Maintenance Drive Gear in the Process Drive Assembly is the torque specification for installing most screws that should be tightened using a power driver for installation? ■ Start the screw by the Service Manual replacement procedure. 3. Tightening Screws Review Exercise 1. What should you strip screw threads in the plastic frame? ■ Install repair screws from the hardware kit...
... home (dot in correct position). 3. Drum Maintenance Drive Gear: ■ The Drum Maintenance Drive Gear in the Process Drive Assembly is the torque specification for installing most screws that should be tightened using a power driver for installation? ■ Start the screw by the Service Manual replacement procedure. 3. Tightening Screws Review Exercise 1. What should you strip screw threads in the plastic frame? ■ Install repair screws from the hardware kit...