User Guide
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... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
User Guide
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... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
User Guide
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... device" on page 33. This jack is color-coded orange. www.eMachines.com 9 Insert a standard 3.5-inch diskette into this jack. Headphone jack eMachines help resources and Customer Care information eMachines model and serial number Plug powered, analog front speakers, an external amplifier, or headphones into the optional diskette drive. To identify your model and serial number. Desktop PC Front Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power button / Power...
... device" on page 33. This jack is color-coded orange. www.eMachines.com 9 Insert a standard 3.5-inch diskette into this jack. Headphone jack eMachines help resources and Customer Care information eMachines model and serial number Plug powered, analog front speakers, an external amplifier, or headphones into the optional diskette drive. To identify your model and serial number. Desktop PC Front Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power button / Power...
User Guide
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... color-coded lime green. Desktop PC Back Component Voltage switch Power connector PS/2 mouse port Icon Description Before turning on your computer, make sure that this switch is in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into this port. In the United States, the utility power is operating in an environment such as Europe, the utility power is supplied at 230 volts at 60 Hz. Plug a parallel device (such as a USB Iomega...
... color-coded lime green. Desktop PC Back Component Voltage switch Power connector PS/2 mouse port Icon Description Before turning on your computer, make sure that this switch is in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into this port. In the United States, the utility power is operating in an environment such as Europe, the utility power is supplied at 230 volts at 60 Hz. Plug a parallel device (such as a USB Iomega...
User Guide
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... the F1 key. Replace only with the same or equivalent type recommended by following the manufacturer's instructions. You will need to install the new battery the same way. To avoid scratching the case, place it on a towel or other non-abrasive surface. 7 Locate the old battery on its orientation. The battery pops out of explosion if battery is incorrectly replaced. Use a battery of the BIOS Setup utility opens. 3 Write down...
... the F1 key. Replace only with the same or equivalent type recommended by following the manufacturer's instructions. You will need to install the new battery the same way. To avoid scratching the case, place it on a towel or other non-abrasive surface. 7 Locate the old battery on its orientation. The battery pops out of explosion if battery is incorrectly replaced. Use a battery of the BIOS Setup utility opens. 3 Write down...
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
User Guide
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... is turned on. ■ If a peripheral device (such as a keyboard or mouse) does not work, make sure that you are correctly grounded before accessing internal components. The message may help . Help and Support For more information about troubleshooting, click Start, then click Help and Support. Type the keyword troubleshooting in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make...
... is turned on. ■ If a peripheral device (such as a keyboard or mouse) does not work, make sure that you are correctly grounded before accessing internal components. The message may help . Help and Support For more information about troubleshooting, click Start, then click Help and Support. Type the keyword troubleshooting in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make...
User Guide
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... connect and the number of users accessing those computers ■ The complexity of the Internet computers to make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack. For more information about troubleshooting Internet connections, click Start, then click Help and Support. If the error message still appears, disconnect from the ISP connection and close your browser, then reconnect and open...
... connect and the number of users accessing those computers ■ The complexity of the Internet computers to make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack. For more information about troubleshooting Internet connections, click Start, then click Help and Support. If the error message still appears, disconnect from the ISP connection and close your browser, then reconnect and open...
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Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. See "Desktop PC Back" on page 62. Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. Contact your computer. Type the keyword memory error in the My Computer window ■ Reboot your telephone service to get the correct code to temporarily disable the service. Modem...
Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. See "Desktop PC Back" on page 62. Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. Contact your computer. Type the keyword memory error in the My Computer window ■ Reboot your telephone service to get the correct code to temporarily disable the service. Modem...
User Guide
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... that establishes connection speeds and communication protocols. The Control Panel window opens. If the handshaking sounds are too loud, you want to adjust, then click Properties. 4 Click the Modem tab, then adjust the Speaker volume control. 5 Click OK twice to close the Phone and Modem Options dialog box. Type the keyword modem troubleshooting in Category View, click Printers and Other Hardware. 2 Click/Double...
... that establishes connection speeds and communication protocols. The Control Panel window opens. If the handshaking sounds are too loud, you want to adjust, then click Properties. 4 Click the Modem tab, then adjust the Speaker volume control. 5 Click OK twice to close the Phone and Modem Options dialog box. Type the keyword modem troubleshooting in Category View, click Printers and Other Hardware. 2 Click/Double...
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... at least 30 minutes before making a final judgment about changing the screen resolution, click Start, then click Help and Support. The color is not uniform Make sure that the monitor cable is connected to the video port on the display is dim or difficult to pass through the screen for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is not positioned too...
... at least 30 minutes before making a final judgment about changing the screen resolution, click Start, then click Help and Support. The color is not uniform Make sure that the monitor cable is connected to the video port on the display is dim or difficult to pass through the screen for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is not positioned too...
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... protector, make sure that the power cord is turned off, then retype the password. The printer is unique. Chapter 6: Troubleshooting Networks You cannot connect to your company network Every network is on but will not print ■ Check the cable between the printer and your computer. To test the outlet, plug a working correctly. Press the button to press so the printer can start printing. Passwords Your...
... protector, make sure that the power cord is turned off, then retype the password. The printer is unique. Chapter 6: Troubleshooting Networks You cannot connect to your company network Every network is on but will not print ■ Check the cable between the printer and your computer. To test the outlet, plug a working correctly. Press the button to press so the printer can start printing. Passwords Your...
User Guide
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..., then click Set as Default Printer. ■ Reinstall the printer driver. The Control Panel window opens. Troubleshooting ■ Check the cable for instructions on installing the printer driver. The Control Panel window opens. You see a "Printer queue is full" error message ■ Make sure that you want to clear the check mark. If your Control Panel is in the Search box , then click the arrow. The Printers and Faxes window opens. 3 Right-click...
..., then click Set as Default Printer. ■ Reinstall the printer driver. The Control Panel window opens. Troubleshooting ■ Check the cable for instructions on installing the printer driver. The Control Panel window opens. You see a "Printer queue is full" error message ■ Make sure that you want to clear the check mark. If your Control Panel is in the Search box , then click the arrow. The Printers and Faxes window opens. 3 Right-click...
User Guide
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... speakers are turned on. ■ Make sure that the volume controls are using external speakers, see "Adjusting the volume" on page 21. ■ Make sure that mute controls are turned off. Help and Support For more information, see a "Printer is out of paper" error message After adding paper, make sure that the printer is online. Chapter 6: Troubleshooting ■ Wait until files have an online/offline button...
... speakers are turned on. ■ Make sure that the volume controls are using external speakers, see "Adjusting the volume" on page 21. ■ Make sure that mute controls are turned off. Help and Support For more information, see a "Printer is out of paper" error message After adding paper, make sure that the printer is online. Chapter 6: Troubleshooting ■ Wait until files have an online/offline button...
User Guide
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... grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground clamps 4 Grounding conductors (NEC Section 810-21) 5 Antenna discharge unit (NEC Section 810-20) 6 Ground clamp 7 Antenna lead-in wire 80 www.eMachines.com Appendix A: Power lines Do not locate the antenna near overhead light or power circuits, or where it could be...
... grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground clamps 4 Grounding conductors (NEC Section 810-21) 5 Antenna discharge unit (NEC Section 810-20) 6 Ground clamp 7 Antenna lead-in wire 80 www.eMachines.com Appendix A: Power lines Do not locate the antenna near overhead light or power circuits, or where it could be...
User Guide
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... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
User Guide
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... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
User Guide
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... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
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... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
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... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...