User Guide
Page 3
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
User Guide
Page 4
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
User Guide
Page 15
... page 31. Desktop PC Front Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power button / Power indicator Microphone jack Icon Description Use this drive to listen to audio CDs, install games and programs, watch DVDs, and store large files onto recordable discs (depending on when the hard drive is accessed. Turns on drive type). For more information, see "Installing a printer, scanner, or other devices into the optional diskette drive. The button lights when the...
... page 31. Desktop PC Front Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power button / Power indicator Microphone jack Icon Description Use this drive to listen to audio CDs, install games and programs, watch DVDs, and store large files onto recordable discs (depending on when the hard drive is accessed. Turns on drive type). For more information, see "Installing a printer, scanner, or other devices into the optional diskette drive. The button lights when the...
User Guide
Page 17
... jack, plug the cable for the correct power available. The switch is preset at the factory with the correct voltage for your computer is operating in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into these screws before opening the case. PS/2 keyboard port Serial port Parallel port Monitor port USB ports (optional) Microphone jack Audio output (Line out) jack Audio input (Line in an environment such as Europe, the utility power is color-coded red...
... jack, plug the cable for the correct power available. The switch is preset at the factory with the correct voltage for your computer is operating in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into these screws before opening the case. PS/2 keyboard port Serial port Parallel port Monitor port USB ports (optional) Microphone jack Audio output (Line out) jack Audio input (Line in an environment such as Europe, the utility power is color-coded red...
User Guide
Page 58
... the case, place it on a towel or other non-abrasive surface. 7 Locate the old battery on the system board and note its side. Important Your computer's battery location may vary from the utility. 4 Shut down your computer. 5 Remove the side panel by the manufacturer. Replace only with the same or equivalent type recommended by following the manufacturer's instructions. You will need to install the new battery...
... the case, place it on a towel or other non-abrasive surface. 7 Locate the old battery on the system board and note its side. Important Your computer's battery location may vary from the utility. 4 Shut down your computer. 5 Remove the side panel by the manufacturer. Replace only with the same or equivalent type recommended by following the manufacturer's instructions. You will need to install the new battery...
User Guide
Page 61
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
User Guide
Page 62
... remove your computer case cover while your computer is turned on. ■ If a peripheral device (such as a keyboard or mouse) does not work, make sure that you followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines.com Type the keyword troubleshooting in a program, see "First steps" on and while the modem cable and the power cord...
... remove your computer case cover while your computer is turned on. ■ If a peripheral device (such as a keyboard or mouse) does not work, make sure that you followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines.com Type the keyword troubleshooting in a program, see "First steps" on and while the modem cable and the power cord...
User Guide
Page 68
... your ISP technical support for help. ■ Make sure that you are using a dial-up modem, make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack. Help and Support For more information, "Modem (dial-up)" on your computer 62 www.eMachines.com If you do not have a problem with your Internet service provider (ISP) is set up...
... your ISP technical support for help. ■ Make sure that you are using a dial-up modem, make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack. Help and Support For more information, "Modem (dial-up)" on your computer 62 www.eMachines.com If you do not have a problem with your Internet service provider (ISP) is set up...
User Guide
Page 70
... the modem cable is disabled before using the modem. Your modem does not dial or does not connect ■ Make sure that the modem cable is failing. Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com
... the modem cable is disabled before using the modem. Your modem does not dial or does not connect ■ Make sure that the modem cable is failing. Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com
User Guide
Page 73
... click Control Panel. Handshaking is available, a white screen appears with no data, or if you get an error such as port already open or the modem has failed to respond, the modem did not pass diagnostics. If no modem information is a digital "getting acquainted" conversation between the two modems that establishes connection speeds and communication protocols. Type the keyword modem troubleshooting...
... click Control Panel. Handshaking is available, a white screen appears with no data, or if you get an error such as port already open or the modem has failed to respond, the modem did not pass diagnostics. If no modem information is a digital "getting acquainted" conversation between the two modems that establishes connection speeds and communication protocols. Type the keyword modem troubleshooting...
User Guide
Page 74
If the monitor is turned on, the power LED should be lit. ■ Adjust the brightness and contrast controls to the center position. ■ Make sure that the monitor cable is connected to the video port on . Help and Support For more information about color uniformity. ■ Non-shielded speakers are most obvious when the monitor displays a white background. Your monitor may use a thin damper wire, located approximately 1/3 of the way...
If the monitor is turned on, the power LED should be lit. ■ Adjust the brightness and contrast controls to the center position. ■ Make sure that the monitor cable is connected to the video port on . Help and Support For more information about color uniformity. ■ Non-shielded speakers are most obvious when the monitor displays a white background. Your monitor may use a thin damper wire, located approximately 1/3 of the way...
User Guide
Page 76
... network troubleshooting, click Start, then click Help and Support. Many printers have an online/offline button that CAPS LOCK is unique. Make sure that the power cord is free from cuts or damage. The printer is connected to put the printer online. 70 www.eMachines.com Press the button to the correct port. ■ Make sure that the printer is online. Type the keyword network troubleshooting...
... network troubleshooting, click Start, then click Help and Support. Many printers have an online/offline button that CAPS LOCK is unique. Make sure that the power cord is free from cuts or damage. The printer is connected to put the printer online. 70 www.eMachines.com Press the button to the correct port. ■ Make sure that the printer is online. Type the keyword network troubleshooting...
User Guide
Page 77
... work offline. The Control Panel window opens. If your printer for bent or broken pins. ■ If the printer you want to print to use. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to be the default printer, then click Set as Default Printer. ■ Reinstall the printer driver. Troubleshooting ■ Check the cable for instructions on installing the printer driver. The Control Panel window opens...
... work offline. The Control Panel window opens. If your printer for bent or broken pins. ■ If the printer you want to print to use. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to be the default printer, then click Set as Default Printer. ■ Reinstall the printer driver. Troubleshooting ■ Check the cable for instructions on installing the printer driver. The Control Panel window opens...
User Guide
Page 78
...; Make sure that the volume controls are turned off. See the printer documentation for instructions for adding additional memory. Chapter 6: Troubleshooting ■ Wait until files have an online/offline button that the printer is out of paper" error message After adding paper, make sure that you are using external speakers, see "Adjusting the volume" on page 21. ■ If you need to press after adding paper...
...; Make sure that the volume controls are turned off. See the printer documentation for instructions for adding additional memory. Chapter 6: Troubleshooting ■ Wait until files have an online/offline button that the printer is out of paper" error message After adding paper, make sure that you are using external speakers, see "Adjusting the volume" on page 21. ■ If you need to press after adding paper...
User Guide
Page 86
... service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground clamps 4 Grounding conductors (NEC Section 810-21) 5 Antenna discharge unit (NEC Section 810-20) 6 Ground clamp 7 Antenna lead-in wire 80 www.eMachines.com Contact with them could fall into such power lines or circuits. Appendix A: Power lines Do not locate the antenna near overhead light or power circuits...
... service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground clamps 4 Grounding conductors (NEC Section 810-21) 5 Antenna discharge unit (NEC Section 810-20) 6 Ground clamp 7 Antenna lead-in wire 80 www.eMachines.com Contact with them could fall into such power lines or circuits. Appendix A: Power lines Do not locate the antenna near overhead light or power circuits...
User Guide
Page 89
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
User Guide
Page 91
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
User Guide
Page 92
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
User Guide
Page 93
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
User Guide
Page 94
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...