User Guide
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... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
User Guide
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... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
User Guide
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...;) device (such as a USB Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into one of these 6-pin IEEE 1394 ports. Press this button to turn the power on drive type). This jack is turned on page 33. Contains your drive, see "Identifying drive types" on . Desktop PC Front Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power button / Power indicator Microphone jack Icon Description Use this drive to listen to audio CDs, install...
...;) device (such as a USB Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into one of these 6-pin IEEE 1394 ports. Press this button to turn the power on drive type). This jack is turned on page 33. Contains your drive, see "Identifying drive types" on . Desktop PC Front Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power button / Power indicator Microphone jack Icon Description Use this drive to listen to audio CDs, install...
User Guide
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... (optional) Case cover thumbscrews Plug a PS/2 keyboard into this port. This jack is supplied at 230 volts at 50 Hz. If your modem has a telephone jack, plug the cable for your area. The power supply should be set to 230. Plug a Personal System/2® (PS/2) mouse into this port. Plug USB (Universal Serial Bus) devices (such as a printer) into this port. www.eMachines.com 11 Desktop PC Back Component Voltage switch Power connector PS/2 mouse port Icon...
... (optional) Case cover thumbscrews Plug a PS/2 keyboard into this port. This jack is supplied at 230 volts at 50 Hz. If your modem has a telephone jack, plug the cable for your area. The power supply should be set to 230. Plug a Personal System/2® (PS/2) mouse into this port. Plug USB (Universal Serial Bus) devices (such as a printer) into this port. www.eMachines.com 11 Desktop PC Back Component Voltage switch Power connector PS/2 mouse port Icon...
User Guide
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... all the values in "Removing the side panel" on page 46. 6 For more stability, place your computer on the system board and note its side. Use a battery of the BIOS Setup utility opens. 3 Write down your computer. 5 Remove the side panel by the manufacturer. To replace the battery: 1 Restart your computer, replace the system battery. Replace only with the same or equivalent type recommended by following the...
... all the values in "Removing the side panel" on page 46. 6 For more stability, place your computer on the system board and note its side. Use a battery of the BIOS Setup utility opens. 3 Write down your computer. 5 Remove the side panel by the manufacturer. To replace the battery: 1 Restart your computer, replace the system battery. Replace only with the same or equivalent type recommended by following the...
User Guide
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
User Guide
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... and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are secure. ■ Make sure that you use a power strip or surge protector, make sure that it is turned on. ■ If a peripheral device (such as a keyboard or mouse) does not work, make sure that your hard drive is not full. ■ If an error message appears...
... and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are secure. ■ Make sure that you use a power strip or surge protector, make sure that it is turned on. ■ If a peripheral device (such as a keyboard or mouse) does not work, make sure that your hard drive is not full. ■ If an error message appears...
User Guide
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... programs open the browser. If you are using a cable or DSL modem, make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack. Connecting to a Web site takes too long Many factors can occur when you have typed a URL (Web address) incorrectly, you have lost your Internet connection, or your Internet service provider (ISP) is set up modem, make...
... programs open the browser. If you are using a cable or DSL modem, make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack. Connecting to a Web site takes too long Many factors can occur when you have typed a URL (Web address) incorrectly, you have lost your Internet connection, or your Internet service provider (ISP) is set up modem, make...
User Guide
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.... Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. Modem (dial-up) See also "Internet" on page 10 to temporarily disable the service. Type the keyword memory error in the My Computer window ■ Reboot your telephone service to...
.... Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. Modem (dial-up) See also "Internet" on page 10 to temporarily disable the service. Type the keyword memory error in the My Computer window ■ Reboot your telephone service to...
User Guide
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... handshaking. To turn down the modem volume: 1 Click Start, then click Control Panel. The Control Panel window opens. If your modem, then click Properties. Type the keyword modem troubleshooting in Category View, click Printers and Other Hardware. 2 Click/Double-click the Phone and Modem Options icon, then click the Modems tab. 3 Click the modem you get an error such as port already open or the...
... handshaking. To turn down the modem volume: 1 Click Start, then click Control Panel. The Control Panel window opens. If your modem, then click Properties. Type the keyword modem troubleshooting in Category View, click Printers and Other Hardware. 2 Click/Double-click the Phone and Modem Options icon, then click the Modems tab. 3 Click the modem you get an error such as port already open or the...
User Guide
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... you know works to the video port on degauss, see your computer. ■ Check the cable for brighter colors and greater luminescence. The color is connected to your computer. Help and Support For more light to read ■ Adjust the brightness and contrast controls. 68 www.eMachines.com Type the keyword screen resolution in and turned on the display is a critical part of the...
... you know works to the video port on degauss, see your computer. ■ Check the cable for brighter colors and greater luminescence. The color is connected to your computer. Help and Support For more light to read ■ Adjust the brightness and contrast controls. 68 www.eMachines.com Type the keyword screen resolution in and turned on the display is a critical part of the...
User Guide
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... cannot connect to your company computer department or network administrator for help. Type the keyword network troubleshooting in the Search box , then click the arrow. To test the outlet, plug a working correctly. The printer is on ■ Make sure that you may need to an electrical outlet, turned on . ■ Make sure that the printer is turned off, then retype the password. Replace any damaged cables...
... cannot connect to your company computer department or network administrator for help. Type the keyword network troubleshooting in the Search box , then click the arrow. To test the outlet, plug a working correctly. The printer is on ■ Make sure that you may need to an electrical outlet, turned on . ■ Make sure that the printer is turned off, then retype the password. Replace any damaged cables...
User Guide
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... set a default printer: 1 Click Start, then click Control Panel. The Printers and Faxes window opens. 3 Right-click the name of the printer you want to clear the check mark. The Control Panel window opens. Help and Support For more information about printer troubleshooting, click Start, then click Help and Support. www.eMachines.com 71 If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to use...
... set a default printer: 1 Click Start, then click Control Panel. The Printers and Faxes window opens. 3 Right-click the name of the printer you want to clear the check mark. The Control Panel window opens. Help and Support For more information about printer troubleshooting, click Start, then click Help and Support. www.eMachines.com 71 If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to use...
User Guide
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..." error message After adding paper, make sure that mute controls are using external speakers, see "Adjusting the volume" on page 21. ■ Make sure that the printer is online. See the printer documentation for instructions for adding additional memory. Help and Support For more information, see the speaker setup poster to check your speaker connections. For more information about sound troubleshooting, click Start, then click Help and Support. Type the keyword sound troubleshooter...
..." error message After adding paper, make sure that mute controls are using external speakers, see "Adjusting the volume" on page 21. ■ Make sure that the printer is online. See the printer documentation for instructions for adding additional memory. Help and Support For more information, see the speaker setup poster to check your speaker connections. For more information about sound troubleshooting, click Start, then click Help and Support. Type the keyword sound troubleshooter...
User Guide
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... not locate the antenna near overhead light or power circuits, or where it could be taken to keep from touching such power lines or circuits. Warning When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground...
... not locate the antenna near overhead light or power circuits, or where it could be taken to keep from touching such power lines or circuits. Warning When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground...
User Guide
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... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
User Guide
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... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
User Guide
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... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
User Guide
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... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
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... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...