User Guide
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... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
User Guide
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... device" on page 28. For more information about how to audio CDs, install games and programs, watch DVDs, and store large files onto recordable discs (depending on or off. Plug a microphone into this port. Contains information about your model and serial number. You can also configure the power button to turn the power on drive type). This jack is accessed. Desktop PC Front Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power button / Power...
... device" on page 28. For more information about how to audio CDs, install games and programs, watch DVDs, and store large files onto recordable discs (depending on or off. Plug a microphone into this port. Contains information about your model and serial number. You can also configure the power button to turn the power on drive type). This jack is accessed. Desktop PC Front Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power button / Power...
User Guide
Page 62
... about troubleshooting, click Start, then click Help and Support. Chapter 6: Troubleshooting Safety guidelines While troubleshooting your computer, follow these things first: ■ Make sure that the AC power adapter is connected to troubleshoot your computer problem if: ■ Power cords or plugs are connected. ■ Make sure that you have problems with your computer, try these safety guidelines: ■ Never remove your computer case cover while your computer is turned...
... about troubleshooting, click Start, then click Help and Support. Chapter 6: Troubleshooting Safety guidelines While troubleshooting your computer, follow these things first: ■ Make sure that the AC power adapter is connected to troubleshoot your computer problem if: ■ Power cords or plugs are connected. ■ Make sure that you have problems with your computer, try these safety guidelines: ■ Never remove your computer case cover while your computer is turned...
User Guide
Page 68
... correctly. ■ Make sure that you have a problem with your ISP is plugged into the modem jack and not the Ethernet network jack. See "Desktop PC Back" on page 10 to which you connect and the number of users accessing those computers ■ The complexity of the Internet computers to make sure that the modem cable is set up correctly. Type the keyword troubleshooting connections in your...
... correctly. ■ Make sure that you have a problem with your ISP is plugged into the modem jack and not the Ethernet network jack. See "Desktop PC Back" on page 10 to which you connect and the number of users accessing those computers ■ The complexity of the Internet computers to make sure that the modem cable is set up correctly. Type the keyword troubleshooting connections in your...
User Guide
Page 70
.... Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. See "Desktop PC Back" on page 62. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are cleared and call messaging, or voice mail, make sure that the modem dialing properties are set correctly. 64 www.eMachines.com Help and Support...
.... Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. See "Desktop PC Back" on page 62. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are cleared and call messaging, or voice mail, make sure that the modem dialing properties are set correctly. 64 www.eMachines.com Help and Support...
User Guide
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... pins. ■ If the printer you want to print to work offline. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to work offline: 1 Click Start, then click Control Panel. Help and Support For more information about printer troubleshooting, click Start, then click Help and Support. www.eMachines.com 71 The Control Panel window opens. You see a "Printer queue is not set to clear...
... pins. ■ If the printer you want to print to work offline. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to work offline: 1 Click Start, then click Control Panel. Help and Support For more information about printer troubleshooting, click Start, then click Help and Support. www.eMachines.com 71 The Control Panel window opens. You see a "Printer queue is not set to clear...
User Guide
Page 89
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
User Guide
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... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
User Guide
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... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
NG3 Hardware Reference
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... jack (optional) Case cover thumbscrews IEEE 1394 ports (optional) Description Plug a monitor into this jack so you can record sound on your computer. If your modem has a telephone jack, plug the cable for a broadband Internet connection) into this jack. Ethernet (network) jack Modem jack Plug a 10/100 Ethernet network cable or a device (such as a stereo) into a telephone wall jack. This jack is color-coded lime green. Plug powered, analog front speakers, an external amplifier...
... jack (optional) Case cover thumbscrews IEEE 1394 ports (optional) Description Plug a monitor into this jack so you can record sound on your computer. If your modem has a telephone jack, plug the cable for a broadband Internet connection) into this jack. Ethernet (network) jack Modem jack Plug a 10/100 Ethernet network cable or a device (such as a stereo) into a telephone wall jack. This jack is color-coded lime green. Plug powered, analog front speakers, an external amplifier...
NG3 Hardware Reference
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... Name. 52 If your Control Panel is in Category View, click Performance and Maintenance. The Device Manager window opens. 3 Click the plus (+) in your computer, see "Adding or replacing an expansion card" on page 171. To test the connection, log onto the Internet using for instructions on installing the card and any specific instructions they have Ethernet already installed. If your Control Panel is in your computer is listed. The Control Panel window opens. Use the documentation that comes...
... Name. 52 If your Control Panel is in Category View, click Performance and Maintenance. The Device Manager window opens. 3 Click the plus (+) in your computer, see "Adding or replacing an expansion card" on page 171. To test the connection, log onto the Internet using for instructions on installing the card and any specific instructions they have Ethernet already installed. If your Control Panel is in your computer is listed. The Control Panel window opens. Use the documentation that comes...
NG3 Hardware Reference
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...'s video card supports it (it on the desktop, then click Properties. To use a projector or additional monitor: 1 Turn off your computer. 2 Plug the projector or monitor cable into the secondary VGA port on your computer. 3 Turn on your computer. 4 Plug the projector or monitor power cord into an AC power outlet, then turn it must have two video connections), you can connect an additional monitor or projector to install the driver from the disc supplied by...
...'s video card supports it (it on the desktop, then click Properties. To use a projector or additional monitor: 1 Turn off your computer. 2 Plug the projector or monitor cable into the secondary VGA port on your computer. 3 Turn on your computer. 4 Plug the projector or monitor power cord into an AC power outlet, then turn it must have two video connections), you can connect an additional monitor or projector to install the driver from the disc supplied by...
NG3 Hardware Reference
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... troubleshooting, click Start, then click Help and Support. The message may help eMachines Customer Care in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are secure. ■ Make sure that your hard drive is turned on and while the modem cable, network cable, and power cord are connected. ■ Make sure that you followed each instruction...
... troubleshooting, click Start, then click Help and Support. The message may help eMachines Customer Care in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are secure. ■ Make sure that your hard drive is turned on and while the modem cable, network cable, and power cord are connected. ■ Make sure that you followed each instruction...
NG3 Hardware Reference
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... your setup poster to a wired Ethernet network" on the hard drive. OR - Help and Support For more information, "Modem (dial-up )" on page 11 or your files to backup media, then delete them from the diskette drive, then press ENTER. To fix hard drive problems, run the Error checking program. CHAPTER 14: Troubleshooting www.emachines.com Hard drive Caution All deleted files will be accessed, or you see a "General failure reading drive C" error...
... your setup poster to a wired Ethernet network" on the hard drive. OR - Help and Support For more information, "Modem (dial-up )" on page 11 or your files to backup media, then delete them from the diskette drive, then press ENTER. To fix hard drive problems, run the Error checking program. CHAPTER 14: Troubleshooting www.emachines.com Hard drive Caution All deleted files will be accessed, or you see a "General failure reading drive C" error...
NG3 Hardware Reference
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... arrow. If you know works to replace it again. For more information about troubleshooting, click Start, then click Help and Support. Let the keyboard dry before using an aerosol can of air with your computer. ■ Remove all extension cables and switch boxes. ■ Clean the keyboard by using it . 181 You see a "keyboard stuck" or "key failure" error message ■ Make sure that nothing is resting...
... arrow. If you know works to replace it again. For more information about troubleshooting, click Start, then click Help and Support. Let the keyboard dry before using an aerosol can of air with your computer. ■ Remove all extension cables and switch boxes. ■ Clean the keyboard by using it . 181 You see a "keyboard stuck" or "key failure" error message ■ Make sure that nothing is resting...
NG3 Hardware Reference
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... update the Program Guide. Type the keyword memory error in the My Computer window ■ Reboot your setup poster to make sure that your telephone service to get the following "Download Error" message when the Media Center tries to update the Program Guide: ■ You must be connected to the Internet to the telephone line and the telephone line has a dial tone. ■ Make sure that the modem cable is set...
... update the Program Guide. Type the keyword memory error in the My Computer window ■ Reboot your setup poster to make sure that your telephone service to get the following "Download Error" message when the Media Center tries to update the Program Guide: ■ You must be connected to the Internet to the telephone line and the telephone line has a dial tone. ■ Make sure that the modem cable is set...
NG3 Hardware Reference
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CHAPTER 14: Troubleshooting www.emachines.com Tips & Tricks For more information, see your monitor and video card documentation. Mouse The mouse does not work ■ Make sure that the mouse cable is plugged in correctly. ■ Shut down and restart your network have lights that the mouse port works. Make sure that the router is plugged into the Ethernet jack on your computer. ■ Remove all extension cables and switch boxes. ■ Try a mouse you...
CHAPTER 14: Troubleshooting www.emachines.com Tips & Tricks For more information, see your monitor and video card documentation. Mouse The mouse does not work ■ Make sure that the mouse cable is plugged in correctly. ■ Shut down and restart your network have lights that the mouse port works. Make sure that the router is plugged into the Ethernet jack on your computer. ■ Remove all extension cables and switch boxes. ■ Try a mouse you...
NG3 Hardware Reference
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... after adding paper. 190 Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. The Control Panel window opens. Many printers have an online/offline button that you want to add additional memory to the printer. To set to be the default printer, then click Set as Default Printer. ■ Reinstall the printer driver. You...
... after adding paper. 190 Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. The Control Panel window opens. Many printers have an online/offline button that you want to add additional memory to the printer. To set to be the default printer, then click Set as Default Printer. ■ Reinstall the printer driver. You...
NG3 Hardware Reference
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... graphics 39 PDA memory cards 72 peripheral devices 13 playing audio CD 84 audio file 83, 105 DVD 86 Media Player file 83 multimedia files 83 music CD 84 Windows Media Player file 83 Plug and Play devices IEEE 1394 support for 13 USB support for 13 pointer 22 moving 23 ports See connections power advanced settings 116 button 9 changing advanced settings 116 changing schemes 115 connector 10 Hibernate mode 9, 116 indicator 9 schemes 115 source problems...
... graphics 39 PDA memory cards 72 peripheral devices 13 playing audio CD 84 audio file 83, 105 DVD 86 Media Player file 83 multimedia files 83 music CD 84 Windows Media Player file 83 Plug and Play devices IEEE 1394 support for 13 USB support for 13 pointer 22 moving 23 ports See connections power advanced settings 116 button 9 changing advanced settings 116 changing schemes 115 connector 10 Hibernate mode 9, 116 indicator 9 schemes 115 source problems...
NG3 Hardware Reference
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... computer startup 178 diskette drive 178 display 179 DVD drive 177, 179 DVD/CD drive 177, 179 faxes 186 files 179 general guidelines 176 hard drive 180 Internet connection 180, 185 keyboard 181 LCD panel 179, 187 memory 184 memory card reader 184 modem 184 monitor 187 mouse 188 network 188 passwords 189 power 189 printer 189 safety guidelines 176 screen 179, 187 screen area 187 screen resolution 187 technical support 191 telephone support 191 Web site connection speed 181 turning...
... computer startup 178 diskette drive 178 display 179 DVD drive 177, 179 DVD/CD drive 177, 179 faxes 186 files 179 general guidelines 176 hard drive 180 Internet connection 180, 185 keyboard 181 LCD panel 179, 187 memory 184 memory card reader 184 modem 184 monitor 187 mouse 188 network 188 passwords 189 power 189 printer 189 safety guidelines 176 screen 179, 187 screen area 187 screen resolution 187 technical support 191 telephone support 191 Web site connection speed 181 turning...