Product Manual
Page 27
... information, visit: www.irobot.com 27 Please inspect and clean Roomba's cliff sensors. Ensure Roomba is dirty or broken. Please charge Roomba. Please remove and clean Roomba's brushes. Inspect and clean Roomba's cliff sensors. Charging Roomba has a Error 3. Roomba's battery is not Error 1. ...issues. What to tip below) and try charging again. Push them in one hour and try charging again. Charging Roomba's battery is discharged. Reset Roomba's software (refer to do Confirm that they turn . says.... (models 550+) Likely cause 1 blink - connected....
... information, visit: www.irobot.com 27 Please inspect and clean Roomba's cliff sensors. Ensure Roomba is dirty or broken. Please charge Roomba. Please remove and clean Roomba's brushes. Inspect and clean Roomba's cliff sensors. Charging Roomba has a Error 3. Roomba's battery is not Error 1. ...issues. What to tip below) and try charging again. Push them in one hour and try charging again. Charging Roomba's battery is discharged. Reset Roomba's software (refer to do Confirm that they turn . says.... (models 550+) Likely cause 1 blink - connected....
Service Manual
Page 2
......9 17: Monthly Data Report to iRobot ...9 Roomba 500 Series Vacuuming Robot 10 Roomba Terminology...10 Roomba Features and Compatibility...13 Roomba Cleaning Behavior and Technology 15 Service Procedure (based on Built-in-Test Failures 17 Charging Accessories...21 Roomba Battery...22 Roomba Power Supply...23 Roomba Home Base...25 Roomba Accessories...27 Roomba Virtual Wall ...28 Roomba Virtual Wall Light House ...30...
......9 17: Monthly Data Report to iRobot ...9 Roomba 500 Series Vacuuming Robot 10 Roomba Terminology...10 Roomba Features and Compatibility...13 Roomba Cleaning Behavior and Technology 15 Service Procedure (based on Built-in-Test Failures 17 Charging Accessories...21 Roomba Battery...22 Roomba Power Supply...23 Roomba Home Base...25 Roomba Accessories...27 Roomba Virtual Wall ...28 Roomba Virtual Wall Light House ...30...
Service Manual
Page 5
...the vacuum bin and vacuum filter.5 2 1 4 3 5 B) If necessary, customer should fully charge the battery. 5 Clean contacts on the sophistication of the Customer Service Representation at the service centers, Roomba issues can be done when the robot is complete. When ON the CLEAN button will clear the schedules as ...well). At a minimum, iRobot recommends that the customer be diagnosed over the phone by pressing down the Roomba's SPOT and DOCK simultaneously for 10 seconds (this will go dark when the reset is ON, OFF or CHARGING. Remove any hair or ...
...the vacuum bin and vacuum filter.5 2 1 4 3 5 B) If necessary, customer should fully charge the battery. 5 Clean contacts on the sophistication of the Customer Service Representation at the service centers, Roomba issues can be done when the robot is complete. When ON the CLEAN button will clear the schedules as ...well). At a minimum, iRobot recommends that the customer be diagnosed over the phone by pressing down the Roomba's SPOT and DOCK simultaneously for 10 seconds (this will go dark when the reset is ON, OFF or CHARGING. Remove any hair or ...
Service Manual
Page 6
... few minutes. Clean the electrical contacts on the chassis, cliff sensors, all accessories to a service center. If the battery is ON, OFF or CHARGING. 03: Incoming Roomba Inspection Perform a visual inspection of hair and dirt. Remove and clean under the side brush of the...not solve the issue, a customer should proceed to return the Roomba, battery and all wheels, and brushes. IMPORTANT : Before packing and shipping a robot, clear all Roomba components and try to recreate the customer complaint by resetting the Roomba : Press down the SPOT and DOCK buttons simultaneously for wear...
... few minutes. Clean the electrical contacts on the chassis, cliff sensors, all accessories to a service center. If the battery is ON, OFF or CHARGING. 03: Incoming Roomba Inspection Perform a visual inspection of hair and dirt. Remove and clean under the side brush of the...not solve the issue, a customer should proceed to return the Roomba, battery and all wheels, and brushes. IMPORTANT : Before packing and shipping a robot, clear all Roomba components and try to recreate the customer complaint by resetting the Roomba : Press down the SPOT and DOCK buttons simultaneously for wear...
Service Manual
Page 7
... A Appendix B 7 If brushes are in -Test Data Use "iRobot Factory Test Client Version 1.1" to capture data in -Test (BiT) It is complete. 06: Roomba Diagnostics: Built-in the black box 08: Roomba Diagnostics: Mobility Test Perform the Mobility Test. Appendix A 07: Capture... CHARGING. For this step only diagnose Roomba failures. Ensure the Roomba has a charged battery in the Roomba. This can be done when the robot is ON, OFF or CHARGING. 05: Roomba Software & Charging Reset Ensure the Roomba has a charged battery and download the latest software, if necessary...
... A Appendix B 7 If brushes are in -Test Data Use "iRobot Factory Test Client Version 1.1" to capture data in -Test (BiT) It is complete. 06: Roomba Diagnostics: Built-in the black box 08: Roomba Diagnostics: Mobility Test Perform the Mobility Test. Appendix A 07: Capture... CHARGING. For this step only diagnose Roomba failures. Ensure the Roomba has a charged battery in the Roomba. This can be done when the robot is ON, OFF or CHARGING. 05: Roomba Software & Charging Reset Ensure the Roomba has a charged battery and download the latest software, if necessary...
Service Manual
Page 22
... light will clean until the battery voltage is 12V under 10.8 V. Charging/Battery reset : A robot charging system can only be disrupted. General Battery Maintenance Tips Keep the battery charging at times to measure battery temperature. A fully charged battery has a voltage between 15.5 and 18 V. Roomba will go dark when the reset is complete. Reset Roomba's charging system by holding...
... light will clean until the battery voltage is 12V under 10.8 V. Charging/Battery reset : A robot charging system can only be disrupted. General Battery Maintenance Tips Keep the battery charging at times to measure battery temperature. A fully charged battery has a voltage between 15.5 and 18 V. Roomba will go dark when the reset is complete. Reset Roomba's charging system by holding...
Service Manual
Page 29
Also, choosing a higher range in Virtual Wall than necessary will drain the battery faster. • If Roomba goes through the beam. • Perform the Virtual Wall Mobility test (Appendix B). 29 Virtual Wall Troubleshooting • If the Virtual Wall is turned on the Virtual Wall and retest mobility through the beam, wipe Roomba's RCON and the infrared field emitter on but the battery status light is off or flashing, the batteries are low. When replacing batteries wait 5 seconds between removal and insertion for a full reset. Check the batteries and the virtual battery door.
Also, choosing a higher range in Virtual Wall than necessary will drain the battery faster. • If Roomba goes through the beam. • Perform the Virtual Wall Mobility test (Appendix B). 29 Virtual Wall Troubleshooting • If the Virtual Wall is turned on the Virtual Wall and retest mobility through the beam, wipe Roomba's RCON and the infrared field emitter on but the battery status light is off or flashing, the batteries are low. When replacing batteries wait 5 seconds between removal and insertion for a full reset. Check the batteries and the virtual battery door.
Service Manual
Page 35
...all fixes fail. If the battery was started on an uneven surface or got stuck on ground • DRIVE WHEEL Module inspection and cleaning (Appendix C). • Replace drive wheel modules if fixes fail. Drive Wheel Module issue "Please inspect and clean Roomba's wheel" Customer observations ...software will recognize and correct the behavior within the first couple minutes of runtime, go to side Most common causes: Roomba was recently reset, the robot may need to correct the condition. • If the Robot does not resume normal driving behavior within minutes. ...
...all fixes fail. If the battery was started on an uneven surface or got stuck on ground • DRIVE WHEEL Module inspection and cleaning (Appendix C). • Replace drive wheel modules if fixes fail. Drive Wheel Module issue "Please inspect and clean Roomba's wheel" Customer observations ...software will recognize and correct the behavior within the first couple minutes of runtime, go to side Most common causes: Roomba was recently reset, the robot may need to correct the condition. • If the Robot does not resume normal driving behavior within minutes. ...
Service Manual
Page 39
...the beginning of Robot Blinks Robot Display Not all 4 bottom cover screws. (Tighten the two screws up front near the battery first.) 4. Roomba 500 Series Charging Errors CLEAN/POWER light flashes orange and blinks every 2 seconds for a number times indicated below 400 mA...problem persists, replace Battery. 1. Re-install battery and securely tighten all models Robot Says What it to cool for 10 seconds to do 1 blink (when charging) 2 blinks 3 blinks 5 blinks Err2 Err3 Err5 Battery not connected. Unplug Power Supply from wall and allow it means What to reset Roomba. 2.
...the beginning of Robot Blinks Robot Display Not all 4 bottom cover screws. (Tighten the two screws up front near the battery first.) 4. Roomba 500 Series Charging Errors CLEAN/POWER light flashes orange and blinks every 2 seconds for a number times indicated below 400 mA...problem persists, replace Battery. 1. Re-install battery and securely tighten all models Robot Says What it to cool for 10 seconds to do 1 blink (when charging) 2 blinks 3 blinks 5 blinks Err2 Err3 Err5 Battery not connected. Unplug Power Supply from wall and allow it means What to reset Roomba. 2.
Service Manual
Page 41
... Verify all four bottom cover screws are securely tightened. • Hold down the "SPOT" and "DOCK/DEMO" buttons for 10 seconds to reset Roomba. • Wipe dust off the two charging contacts on the bottom of the robot AND the two charging contacts on the Home Base with finger... Robot and Home Base if Home Base's "Docked" light still does not turn on • Charge battery for 16 hours o If runtime does not improve replace Battery. Battery and Runtime issues Customer observations Short battery runtime. Robot doesn't charge on Home Base. Robot does not turn on . ...
... Verify all four bottom cover screws are securely tightened. • Hold down the "SPOT" and "DOCK/DEMO" buttons for 10 seconds to reset Roomba. • Wipe dust off the two charging contacts on the bottom of the robot AND the two charging contacts on the Home Base with finger... Robot and Home Base if Home Base's "Docked" light still does not turn on • Charge battery for 16 hours o If runtime does not improve replace Battery. Battery and Runtime issues Customer observations Short battery runtime. Robot doesn't charge on Home Base. Robot does not turn on . ...
Service Manual
Page 50
... between the robot and computer and the software called "R3blackboxreader.exe" 1. Open a separate Excel sheet and paste the data. 50 If battery is reset. Trickle 27 Bootloader No user action. 28 Black-box variables No user action. 29* Verify RF No user action. 30 Audio flash...is not erased when the robot is low, have electrical contacts nor directional IR beams ROOMBA BLACK BOX Every Roomba has a black box that is an onboard data logging processor. Connect the serial port cable to Roomba. 2. Test 33 Complete Dock / WallMount charger available. Select "Black Box" tab and...
... between the robot and computer and the software called "R3blackboxreader.exe" 1. Open a separate Excel sheet and paste the data. 50 If battery is reset. Trickle 27 Bootloader No user action. 28 Black-box variables No user action. 29* Verify RF No user action. 30 Audio flash...is not erased when the robot is low, have electrical contacts nor directional IR beams ROOMBA BLACK BOX Every Roomba has a black box that is an onboard data logging processor. Connect the serial port cable to Roomba. 2. Test 33 Complete Dock / WallMount charger available. Select "Black Box" tab and...