Question posted by gbarbersc on April 2nd, 2012
Why Am I Being Overbilled? 29.95 Internet 12 Mos, 44.00 Tv For 6 Mos
The person who posted this question about AT&T Uverse did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.
Current Answers
Answer #1: Posted by 1stLadyDawn on April 3rd, 2012 9:45 AM
The only way to begin to get an answer is to call AT&T U-verse Billing Department during business hours. Monday-Saturday between 10:00am-8:00pm EST.
Be prepared with copies of all billes in that time period. And be prepared to receive a very confusing answer.
But yes, sometimes they do acknowledge an error and sometimes you can be credited. Sometimes not.
Call 1-800-288-2020 wait for the prompt for Billing and once you have made your selection press # to reach a live operator.
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