Question posted by lolalogan on February 2nd, 2012
Trying To Rent A New Movie.
Tried to rent a new movie on Channel one. However it keeps prompting me to rent The Guard which we watched the other night. I finally had no choice but to pick rent The Guard again just to try get to another prompt. So now I am renting again and I want to watch something else. Please advise
Current Answers
Answer #1: Posted by 1stLadyDawn on February 6th, 2012 3:36 PM
1stLadyDawn
Member since:
January 25th, 2012 Points: 821,520
Member since:
January 25th, 2012 Points: 821,520
When you run into a problem such as this, stop. Use the back key and get out. Then pick up the phone and call AT&T for tech support 1-800-288-2020. This kind of problem should not occur and it is possible that they are unaware of it.
After you've talked to Tech Support about the problem, if calling AT&T during regular business hours, ask to be transferred to billing, explain the issue and ask for a refund. Why should you pay for their glitch? Don't get angry - just explain your frustration and confusion.
Similar Questions
Rented A Movie In 3d By Mistake
It took an hour to agree on a movie, Rio 2, for our family to watch, then rented the 3d by accident....
It took an hour to agree on a movie, Rio 2, for our family to watch, then rented the 3d by accident....
(Posted by Wvanheeckeren 9 years ago)
I Rented A Movie, It Was A 3 Day Rental And I Don't Know How To Replay It?
(Posted by agnesansardi 10 years ago)
Listing Guide
We have Uverse with all the movie channels. We would like to have a listing guide. We find the on-sc...
We have Uverse with all the movie channels. We would like to have a listing guide. We find the on-sc...
(Posted by gindaves 11 years ago)
What Time On Tuesday Do New Movie Go On Demand For Rent?
(Posted by Damienlush 11 years ago)
