Question posted by white5091 on March 22nd, 2012
How Do I Restore The Tv Cable Connection With At&t Uverse With The Remote?
I lost the signal and can't seem to figure out how to restore it with the remote.
Current Answers
Answer #1: Posted by 1stLadyDawn on March 24th, 2012 8:21 PM
1stLadyDawn
Member since:
January 25th, 2012 Points: 821,520
Member since:
January 25th, 2012 Points: 821,520
Sometimes the remote doesn't do it and you need to use the receiver.
- Press the AT&T mode button on the remote - that's the button on the left end at the top row of buttons - it will flash red
- Hold the POWER button for 10 seconds
- Either the TV program will come back on or you will get a blue screen telling you to press OK or nothing will happen.
- If nothing happens, you will need to reset the receiver.
- Press the AT&T button (the red light will flash)
- Press and hold the POWER button on the receiver for 10 seconds - the receiver lights should flash.
- Sometimes it can take a few seconds or more for the receiver to reset.
- If you still don't have a picture and nothing is unplugged, time to call AT&T Uverse for TECHNICAL SUPPORT - 1-800-288-2020.
- Either the automated switchboard will run a diagnostic or you will be connected to a live person in Tech Support who can walk you through the process.
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