Question posted by bdl22 on December 4th, 2013
I Was Billed For 2 Anti Virus, Only Activated The $34.99 Not The $54.99,
On Nov. 26th I went to the avg. web site to buy anti virus protection, the first time I tried was for the $54.99 program and was unable to get it activated, I tried again and found the $34.99 program and was able to activate this one, when I reviewed my credit card charges I saw where I have been billed for both. Please remove the $54.99 charge.
Current Answers
Answer #1: Posted by bernadette2013 on December 4th, 2013 1:16 PM
bernadette2013
Member since:
September 7th, 2013 Points: 485,260
Member since:
September 7th, 2013 Points: 485,260
You can contact and get your issue resolved here: US: +1 510 771 1717
UK: +44 (0) 800 072 1796
UK: +44 (0) 800 072 1796
To get a refund, go here: http://avg-pkb.force.com/kb/articles/How_to/What-is-AVG-refund-policy
Hope this solution helps.
If you find the answer helpful, kindly accept it as a Solution.
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