Berevment

I am sorry for your loss. 

I am also sorry that I saw your question too late to be of help in a timely manner.  The information for Aer Lingus Cancellation Due to Bereavement is as follows:

Immediate family members will be entitled to the following when cancelling travel:

• Passengers will be given a full refund (minus the Handling Fee) before travel on presentation of a copy of the Death Certificate.
• After Travel the passenger can change their return flight on presentation of Death Certificate, for no extra charge up to a maximum of 45 days. If the passenger cannot produce the death certificate normal fare rules will apply. The passenger can however mail the death certificate into our local reservations center to have the additional amount paid considered for refund.

Immediate Family Members are defined as:

Spouse, Children, adopted Children, Parents, Grand Parents, Grand Children, Brothers, Sisters, Father in Law, Mother in Law, Brother or sister in law, Son and Daughter in law, Nieces and Nephews.

Please contact the Aer Lingus Helpdesk to cancel a booking. For contact details click here: Helpdesk Department:

DepartmentContact DetailsOpening Hours Reservations

Contact details for new telephone bookings or changes to telephone bookings. IRL: +353 0818 365000


09:00 - 17:30
Mon-Fri

Sat/Sun call Website Helpdesk number above

09:00 - 17:00 Bank Holidays N.IRL: +44 (0) 871 718 5000

Calls cost 10p per min. Calls from mobiles and other networks may cost more. UK: +44 (0) 871 718 5000

Calls cost 10p per min. Calls from mobiles and other networks may cost more.