Cancel Health Coverage

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Answer #1: Posted by LuxuriKnows on April 1st, 2013 7:38 PM

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LuxuriKnows

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March 25th, 2013

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Hello There, to Cancel Aetna Health Coverage :

1. To cancel a health insurance policy, call the customer service number that is listed on your ID card and in the policy document. Call during east coast business hours, usually 8AM to 5PM eastern time, Monday to Friday. Call volume is lower during mid-day hours on Tuesday, Wednesday or Thursday.

2. The phone call should be made by the policy owner. The insurer may not accept a cancellation request made by another person.

3. Have the policy number and your social security number available for verification of identity.

4. Record the name of the customer service representative and the confirmation number of the cancellation request. Problems with cancellation requests are extremely rare, but it makes sense to document your actions.

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