Question posted by sabahbourgi on August 9th, 2011

Refunded Ticket

Dear Custumer service, My mother had a heart attack the day of her travel to the States, and couldnt travel. Her flight was due on a Sunday day. We tried ti inform the company Air France in Beirut Air port but was closed. We got medical rapport and gave 'Tania Travel agency' in Beirut-Lebanon. They refused to refund the ticket saying that it is no more refundable. The ticket costed 2050$. So please I need your help. Thank you very much

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