Question posted by Dagid on August 17th, 2023

How To Fix An Android Phone That Is Freezing While Using It

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Request from Mhollon on August 18th, 2023 3:40 PM
Can you please elaborate a little more on your issue.

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Answer #1: Posted by HelpHero on August 17th, 2023 5:18 PM
This answer was accepted by the poster of the original question.
HelpHero

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If your Android phone is freezing while you're using it, here are a few steps you can try to resolve the issue:

1. Restart your phone: Press and hold the power button until the power options appear on the screen. Then, select "Restart" or "Reboot" to restart your device. This simple step can often resolve temporary software glitches.

2. Clear app cache: Freezing issues can sometimes be caused by a buildup of temporary files or cached data. To clear the cache for a specific app, go to Settings Apps (or Application Manager) [name of the app] Storage Clear Cache. Repeat this step for any other apps that may be causing freezing problems.

3. Remove unnecessary apps: If you notice that freezing typically occurs when using a specific app, consider uninstalling or disabling that app. Sometimes, incompatible or poorly optimized apps can cause freezing issues. To uninstall an app, go to Settings Apps (or Application Manager) [name of the app] Uninstall.

4. Update your apps and operating system: Keeping your apps and Android operating system up to date can address bugs and compatibility issues that may be causing freezing problems. Go to the Google Play Store and tap on the three horizontal lines in the top-left corner. Then, choose "My apps & games" to check for any available updates.

5. Factory reset: If the freezing issue persists after trying the previous steps, you may need to perform a factory reset. Keep in mind that this will erase all data on your device, so be sure to back up any important files and information beforehand. To perform a factory reset, go to Settings System Reset Factory data reset. Follow the on-screen instructions to complete the process.




I hope this is helpful? PLEASE "ACCEPT" and mark it "HELPFUL" to complement my little effort. Hope to bring you more detailed answers.

Helphero

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