Question posted by mad7855 on September 24th, 2011

I Bought A $200 Outdoor Tuscany Umbrella From Bjs In Late April That Broke

I bought a $200 Tuscany umbrella from BJs in late april.  I have taken good care of it removing it and storing it in my garage during storms.  It has broken in half while it was open.  It must have been defective and I didn't notice.  I have the box and my mastercard bill, but I can not find the warranty that I sent in.  I have pictures of it.  Can you help me and tell me what I can do to have it replaced?

Current Answers

Answer #1: Posted by r3dn3ckprinc3ss on October 5th, 2011 6:27 PM
This answer was accepted by the poster of the original question.
r3dn3ckprinc3ss

Member since:
October 5th, 2011

Points: 110,090
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You can can get the store to look up your recepit and they can print it out for you as long as its not 6 months old then you would have to go threw corporate. But if you have a warranty on it you still have to call the company of the warrenty and they have to replace it.

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