Brother International MFC-7360N Support Question
Brother International MFC-7360N Support Question
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Question posted by tal12mi on October 20th, 2013
How To Reset Drum Counter On Brother Mfc-7360n
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Related Brother International MFC-7360N Manual Pages
Software Users Manual - English - Page 21
....
(For Windows Vista®)
Click the
button, Control Panel, Hardware and Sound, and then Printers.
(For Windows® 7)
Click the
button and Devices and Printers.
2
2
b Right-click the Brother MFC-XXXX Printer icon (where XXXX is your model name) and select
Properties (Printer properties). c Choose the General tab and then click Printing Preferences...
Software Users Manual - English - Page 47
...of error messages such as paper empty or paper jam.
2
You can check the device status at anytime by double-clicking the icon in the tasktray or by choosing Status Monitor located...to the Troubleshooting and Brother Genuine Supplies Web site. Then drag the icon to get immediate notification of one or more devices,
allowing you will appear in Start/All Programs/Brother/MFC-XXXX on your taskbar,...
Software Users Manual - English - Page 204
... and Sound, then Scanners and Cameras.
(Windows® 7)
Click the
button, All Programs, Brother, MFC-XXXX LAN, Scanner Settings, then Scanners
and Cameras.
13
b Do one that was originally registered...; (Windows® 2000) Select your Brother machine from the list and click Properties. (Windows® XP) Right-click the Scanner Device icon and choose Properties. The Network Scanner...
Users Manual - English - Page 4
... (English for USA and Canada) (MFC-7360N and MFC-7460DN) LX5112002 (French for Canada) (MFC-7860DW) LX5688002 (French for a complete selection of use only genuine Brother accessories, which are accepted.
cartridge yield is declared in accordance with ISO/IEC 19752. 3 Standard toner cartridge 4 High capacity toner cartridge 5 1 page per job. 6 Drum life is approximate and may...
Users Manual - English - Page 76
... the machine. (See Cleaning the machine in the drum unit. (See Cleaning the corona wire on . We recommend a genuine Brother drum unit be installed at this time. After replacement, reset the drum counter by the use of the machine.
60
Replacing the drum unit A
IMPORTANT
• While removing the drum unit, handle it carefully because it off with...
Users Manual - English - Page 79
... cover.
63
To confirm you need to reset the drum counter by gently sliding the green tab from the drum unit. f Put the toner cartridge firmly into the
new drum unit until you do not, printed pages...If you hear it may have a vertical stripe. Routine maintenance
g Clean the corona wire of the drum unit
by completing the following steps:
a Press Clear. Note
Be sure to return the green tab ...
Users Manual - English - Page 80
...the machine spinning and that is not in the drum unit.
The machine will pause its current print...more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips:
Visit us at http://solutions.brother.com/.
Then, disconnect...Journal report on but do one of the following: (For MFC-7360N and MFC-7460DN ) See Transferring your telephone line. The toner cartridge...
Users Manual - English - Page 82
... a mechanical problem.
(For MFC-7360N and MFC-7460DN) Received fax messages still in memory...drum unit.
cartridge and then put it again. See Transferring your ID was Secure Function Lock Settings.
machine on page 72.)
The Page Limit set in Secure
Contact your
Function Lock 2.0 for several minutes and then
reconnect it .
If the problem continues, call Brother...
Users Manual - English - Page 83
... continues, call Brother Customer Service. Reset the drum unit counter. (See Replacing the drum unit on page 59.)
The drum unit counter was not reset when a new drum was installed. Fax sending or copy operation in the memory to restore the memory to all IDs by Secure Function Lock 2.0. Out of the following :
problem.
(For MFC-7360N and MFC-7460DN )
Transferring...
Users Manual - English - Page 100
... number of rings programmed on page 91.)
(For MFC-7860DW) Contact your administrator to your original setting. If... successfully, your machine is answering the fax call before your Brother machine answers. Have someone send you a test fax:
...ring delay setting. If receiving problems recur after resetting the ring delay, then a person, device, or subscriber service is operating properly. Easy ...
Users Manual - English - Page 102
... is turned on.
Check that the toner cartridge and drum unit are installed properly. (See Replacing the drum unit on page 59.)
Check the interface cable connection on both the machine and your Secure Function Lock settings.
86 Right-click Brother MFC-XXXX Printer. Make sure that Use Printer Offline is unchecked...
Users Manual - English - Page 135
...100 dpi Gray 200 dpi Gray 300 dpi B&W 200 dpi B&W 200x100 dpi 1.Reset 2.Exit
Descriptions Chooses the file format to factory default.
Total Fax/List Copy...Level 3 -
2.Page Counter -
3.Drum Life
-
Level 1
6.Machine Info.
(MFC-7360N and MFC-7460DN)
7.Machine Info.
(MFC-7860DW)
Level 2 1.Serial No.
Menu and features
Level 1
Level 2
6.Network
3.Scan To
(MFC-7860DW) FTP
(Continued)
...
Advanced Users Manual - English - Page 67
Machine Info. 3.Drum Life
b Press Stop/Exit. b Open the front cover. Leave the toner
cartridge installed in the original packaging to avoid any reason you must ship your machine to Brother as part of parts
A
You can see the machine's Page Counters for at least 10 minutes to cool down. a For MFC-7360N and MFC-7460DN,
press...
Basics Guide - Page 76
... page 58.) If you cleaned the corona wire and Drum Error was not cleared, replace the drum unit with the new drum unit. We recommend a genuine Brother drum unit be installed at this time.
We recommend a genuine Brother drum unit be installed at this time. After replacement, reset the drum counter by following the instructions included with cold water.
•...
Basics Guide - Page 79
... to the home position (a) (1).
f Put the toner cartridge firmly into
place. If you hear it may have a vertical stripe. To confirm you need to reset the drum counter by gently sliding the green tab from left several times.
1
Note
Make sure that you put in the toner cartridge properly or it lock into...
Basics Guide - Page 83
... Do one of the following :
problem.
(For MFC-7360N and MFC-7460DN )
Transferring your Secure Function Lock Settings.
Replace the drum unit.
(See Replacing the drum unit on page 60.)
67 Reset the drum unit counter. (See Replacing the drum unit on page 59.)
The drum unit counter was not reset when a new drum was installed. Troubleshooting
Error Message
Cause
Action
Not...
Basics Guide - Page 84
... toner cartridge with a new and unused original Brother toner cartridge.
The paper in the tray is time to
Continue, the machine will reset the Replace Toner mode. (See Replacing the toner...it.
If the problem continues, call Brother Customer Service.
The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN ) See Transferring your faxes or Fax Journal...
Basics Guide - Page 100
... to Basic(for people
sending manual faxes. If receiving problems recur after resetting the ring delay, then a person, device, or subscriber service is turned On. Easy Receive is a feature that...your speaking to 1 ring. (See Ring Delay on page 91.)
(For MFC-7860DW) Contact your administrator to check your Brother machine's Easy Receive feature is answering the fax call before the machine has ...
Basics Guide - Page 102
... is turned on.
Check that the toner cartridge and drum unit are installed properly. (See Replacing the drum unit on page 59.)
Check the interface cable connection on...Lock Settings. Right-click Brother MFC-XXXX Printer. Make sure that the machine is online: (Windows® 7 and Windows Server® 2008 R2) Click the Start button and Devices and Printers.
Suggestions
&#...
Basics Guide - Page 135
... Gray 100 dpi Gray 200 dpi Gray 300 dpi B&W 200 dpi B&W 200x100 dpi 1.Reset 2.Exit
Descriptions Chooses the file format to factory default. Options -
Level 1
6.Machine Info.
(MFC-7360N and MFC-7460DN)
7.Machine Info.
(MFC-7860DW)
Level 2 1.Serial No. Level 3 -
2.Page Counter -
3.Drum Life
- C
119
Descriptions
You can check the number of total pages the machine has...
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