Canon D480 Support Question
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Question posted by debahly20 on October 7th, 2013
How To Clear Canon D480 Paper Jam
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Related Canon D480 Manual Pages
imageCLASS D480 Basic Operation Guide - Page 8
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PROGRAM 10-16 Canadian Program - The Canon Cartridge Return Program.......... 10-15 U.S.A. Contents
Replacing the Toner Cartridge with a New One 10-11 Recycling Used Cartridges 10-15 The Clean Earth Campaign - Programme au Canada 10-19 Transporting the Machine 10-21
11 Troubleshooting 11-1
Clearing Jams 11-2 Document Jams 11-2 Paper Jams 11-4
Error Messages 11-10...
imageCLASS D480 Basic Operation Guide - Page 11
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...Maintenance
Be careful when removing printed paper from the machine. - To avoid paper jams, never unplug the power cord, open the left cover or add or remove paper in fire or electric shock....machine from operating properly. - Follow all service, contact your local authorized Canon dealer in any such longer period as pins, paper clips, or staples) to rain or water. • If the machine...
imageCLASS D480 Basic Operation Guide - Page 30
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... of the paper.
⑬Paper guide rail Holds the paper supply.
⑭Dust cover Protects the paper supply in the paper cassette or paper feeding tray from the dirt and dust.
⑮Multi-purpose tray Feeds paper when you insert one by one manually.
⑯Scanning platform Open this platform when replacing the toner cartridge or clearing paper jams.
⑰...
imageCLASS D480 Basic Operation Guide - Page 31
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Before Using the Machine
Machine Components
External View (Back)
①Ethernet port Connect the network cable.
②USB port Connect the USB (Universal Serial Bus) cable.
③Rear cover Open this cover when clearing paper jams.
④Power socket Connect the power cord.
⑤Telephone line jack Connect the telephone cable.
⑥External device jack Connect an external device.
1-4
imageCLASS D480 Basic Operation Guide - Page 49
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If you use a different paper size, you to use . Canon recommends you need to change the paper size settings. (See "Setting Paper Size and Type," on p. 2-12.)
˔ To prevent paper jams, do not print well: • Highly textured paper • Very smooth paper • Shiny paper
˔ Make sure the paper is LTR. Keep opened packs in their original
packaging...
imageCLASS D480 Basic Operation Guide - Page 194
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Clearing Jams 11-2 Document Jams 11-2 Paper Jams 11-4
Error Messages 11-10 Error Codes 11-13 If is displayed 11-14
Reloading the Paper 11-14 Changing the Paper Size Setting 11-14 If a Power Failure Occurs 11-15 If You Cannot Solve a Problem 11-16 Customer Support (U.S.A 11-16 Customer Support (Canada 11-...
imageCLASS D480 Basic Operation Guide - Page 195
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...jams. - Contact Canon Customer Care Center if needed.
Check that the paper you have removed any jammed documents and gently pull them out straight upward. When removing jammed documents or paper...water. Clearing Jams
Clearing Jams
When , or appears on p. 2-6.) - Make sure you are using meets the requirements for use. (See "Paper
Requirements," on the display, remove jammed paper from ...
imageCLASS D480 Basic Operation Guide - Page 197
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...paper cassette or multi-purpose tray if necessary.
3 Hold the grip (A) on the right front side of the operation panel with your hands.
10 Close the ADF.
2 Lift the scanning platform (A) until it is locked. (You will hear an audible "click.")
Troubleshooting
Be careful not to get your fingers caught. Clearing Jams...
9 Open the ADF and then hold both sides of any jammed documents...
imageCLASS D480 Basic Operation Guide - Page 205
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_205_2b58.png)
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_205_2b58.png)
... for more than 5 seconds, then turn OFF the main power switch, disconnect the power cord, and contact Canon Customer Care Center. The cover must be opened and closed to resume the current job. Clear the paper jam (See "Clearing Jams," on p. 11-2) and reload paper in the machine. They will not print faxes, reports, or lists when...
imageCLASS D480 Basic Operation Guide - Page 232
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... Print job 6-11 Reception/Transmission results 5-46
Cleaning ADF 10-7 Exterior 10-2 Fuser Roller 10-5 Interior 10-2 Platen Glass 10-6 Scanning Area 10-6
Clearing jams 11-2 Document jams 11-2 Paper jams 11-4
Clear key 1-6 Coded dial codes
Editing 3-6 Erasing 3-7 Registering 3-6 Using 5-19 Coded Dial key 1-7 Collate/2 on 1 key 1-6 Collating Copies 4-13 Copying 4-1 COPY key 1-6 Customer support...
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 8
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![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_8_edfc.png)
... Machine 10-22 For MF4370dn 10-22 For MF4350d 10-25
11 Troubleshooting 11-1
Clearing Jams 11-2 Document Jams 11-2 Paper Jams 11-4
Error Messages 11-14 Error Codes 11-17 If is displayed 11-18
Reloading the Paper 11-18 Changing the Paper Size Setting 11-18 If a Power Failure Occurs 11-19 If You Cannot...
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 12
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![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_12_45aa.png)
...and Maintenance
Be careful when removing printed paper from operating properly. - To avoid paper jams, never unplug the power cord, open the left cover or add or remove paper in fire or electric shock. -... toner cartridge from the wall outlet and contact your local authorized Canon dealer. Do not allow small objects (such as pins, paper clips, or staples) to fall into the machine. •...
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 30
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![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_30_c349.png)
....
ᶒScanning platform Open this platform when replacing the toner cartridge or clearing paper jams.
ᶓMain power switch Turns the power ON or OFF. ᶃADF...the machine.
ᶈOutput tray Receives copies, prints and faxes.
ᶉPaper cassette (For MF4370dn)/Paper feeding tray (For MF4350d) Loads the paper supply.
ᶊScanning area Scans documents from the ADF.
ᶋPlaten...
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 32
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![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_32_4e14.png)
...;Ethernet port (MF4370dn Only) Connect the network cable.
ᶄUSB port Connect the USB (Universal Serial Bus) cable.
ᶅRear cover Open this cover when clearing paper jams.
ᶆPower socket Connect the power cord.
ᶇTelephone line jack Connect the telephone cable.
ᶈExternal device jack Connect an external...
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 51
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![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_51_09cb.png)
... Type," on p. 2-14.)
˔ To prevent paper jams, do not use Canon type
transparencies with this machine.
2-6 If you use a different paper size, you to use any of the following: • Wrinkled or creased paper • Curled or rolled paper • Coated paper • Torn paper • Damp paper • Very thin paper • Paper which has been printed on using...
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 200
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![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_200_0444.png)
Clearing Jams 11-2 Document Jams 11-2 Paper Jams 11-4
Error Messages 11-14 Error Codes 11-17 If is displayed 11-18
Reloading the Paper 11-18 Changing the Paper Size Setting 11-18 If a Power Failure Occurs 11-19 If You Cannot Solve a Problem 11-20 Customer Support (U.S.A 11-20 Customer Support (Canada 11-...
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 201
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... force a jammed document or paper out of the machine.
- Contact Canon Customer Care Center if needed. Check the following if you tear the paper, remove any jammed documents and gently pull them out straight upward. When removing jammed paper or when inspecting the inside of the machine. If you experience repeated paper jams: -
When removing jammed documents or paper, take care...
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 203
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Clearing Jams
Paper Jams
When or appears on the display, remove jammed paper from the inside of the machine first, then from the paper cassette or multi-purpose tray if necessary.
˔ For MF4370dn
1 Hold the front side of the operation panel with your hands.
3 Hold the grip (A) on ...
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 208
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![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_208_e973.png)
... the machine, open the toner cover and then close it.
3 Open the rear cover. Be careful not to get your fingers caught.
˔ For MF4350d
Clearing Jams
1 Remove the dust cover from the paper feeding tray.
Troubleshooting
24 Close the rear cover.
2 Remove the...
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 215
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![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_215_6e1d.png)
...PAPER JAM
PAPER JAM OPEN REAR COVER
PLEASE WAIT REMOVE MP PAPER
SET PAPER AGAIN SET TONER AGAIN
SYSTEM ERROR EXXX
WRONG PASSWORD
Description Paper jams have occurred in the machine. Paper is not ready for more than 5 seconds, then turn OFF the main power switch, disconnect the power cord, and contact Canon...
Clear the paper jam (See "Clearing Jams," on p. 5-40 or "Security," in the paper ...
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