Canon D480 Support Question
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Question posted by thakurnik on June 20th, 2014
How To Remove Paper Jam From Canon D480
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Related Canon D480 Manual Pages
imageCLASS D480 Starter Guide - Page 37
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... PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT. EST
Trademarks Canon, the Canon logo, imageCLASS, and NetSpot are trademarks or registered trademarks of Canon Inc. Microsoft, Windows, Windows Server, and Windows Vista are trademarks of Microsoft Corporation in any form or by...
imageCLASS D480 Basic Operation Guide - Page 8
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_8_b230.png)
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...11-1
Clearing Jams 11-2 Document Jams 11-2 Paper Jams 11-4
Error Messages 11-10 Error Codes 11-13 If is displayed 11-14
Reloading the Paper 11-14 Changing the Paper Size Setting... BOOK SETTINGS 12-7 PRINTER SETTINGS 12-7 TIMER SETTINGS 12-8 ADJUST./CLEANING 12-9
vii The Canon Cartridge Return Program.......... 10-15 U.S.A. Contents
Replacing the Toner Cartridge with a New One 10...
imageCLASS D480 Basic Operation Guide - Page 11
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... or wrap it . - Handling and Maintenance
Be careful when removing printed paper from the wall outlet and contact your local authorized Canon dealer. Never lift the machine by a qualified technician to restore... dangerous
voltage points or short out parts. To avoid paper jams, never unplug the power cord, open the left cover or add or remove paper in burn injury.
- Do not insert any of ...
imageCLASS D480 Basic Operation Guide - Page 30
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_30_e9e8.png)
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_30_e9e8.png)
... manually.
⑯Scanning platform Open this platform when replacing the toner cartridge or clearing paper jams.
⑰Main power switch Turns the power ON or OFF.
For LGL paper, pull out the output tray extension first, and then open the paper stopper.
⑫Slide guides for multi-purpose tray Adjust to the width of...
imageCLASS D480 Basic Operation Guide - Page 31
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Before Using the Machine
Machine Components
External View (Back)
①Ethernet port Connect the network cable.
②USB port Connect the USB (Universal Serial Bus) cable.
③Rear cover Open this cover when clearing paper jams.
④Power socket Connect the power cord.
⑤Telephone line jack Connect the telephone cable.
⑥External device jack Connect an external device.
1-4
imageCLASS D480 Basic Operation Guide - Page 48
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_48_38f6.png)
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_48_38f6.png)
... using ADF to the width of the documents.
When closing the ADF, be careful not to avoid paper jams.
- Remove the document from the platen glass when scanning is complete, remove the documents from scanning documents written in the document feeder tray. When scanning is complete. When scanned repeatedly, documents can become folded or...
imageCLASS D480 Basic Operation Guide - Page 49
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_49_67ed.png)
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_49_67ed.png)
... for use. Canon recommends you need to change the paper size settings. (See "Setting Paper Size and Type," on p. 2-12.)
˔ To prevent paper jams, do not use any of paper do not print well: • Highly textured paper • Very smooth paper • Shiny paper
˔ Make sure the paper is LTR. Documents and Print Media
Paper Requirements
Paper Requirements
Size...
imageCLASS D480 Basic Operation Guide - Page 195
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_195_f6f1.png)
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_195_f6f1.png)
... water. If loose toner comes into contact with your hands on p. 2-6.) - Contact Canon Customer Care Center if needed.
When removing jammed documents or paper, take care not to avoid further jams. - Warm water will set the toner. Document Jams
When appears on the display, remove a jammed document from the ADF.
1 Open the ADF cover.
2 Hold both sides of...
imageCLASS D480 Basic Operation Guide - Page 196
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_196_6b9e.png)
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_196_6b9e.png)
... the release lever (A) to get your fingers caught.
11-3 Troubleshooting
Do not force a jammed paper out of the machine as it by its original position.
4 Lift the release lever (A) until it clicks into place.
7 Close the inner cover.
5 Remove the jammed document.
8 Close the ADF cover.
3 Open the inner cover, holding it may tear...
imageCLASS D480 Basic Operation Guide - Page 197
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_197_624a.png)
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_197_624a.png)
... and gently pull them out.
1 Hold the front side of the toner cover.
11-4 Paper Jams
When or appears on the display, remove jammed paper from the inside of the machine first, then from the paper cassette or multi-purpose tray if necessary.
3 Hold the grip (A) on the right front side of the operation panel with...
imageCLASS D480 Basic Operation Guide - Page 203
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_203_b346.png)
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_203_b346.png)
... the messages below when the error and status messages appear on the display.
Message AVAILABLE MEMORY nn% CANNOT PRINT RX DATA
CHANGE REG'D SIZE → PAPER SETTINGS
CHECK DOCUMENT CLOSE COVER TONER COVER HANG UP PHONE LIFT PANEL TO OPEN OPEN TONER COVER
Description This message shows the percentage of the...
imageCLASS D480 Basic Operation Guide - Page 205
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_205_2b58.png)
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_205_2b58.png)
..., disconnect the power cord, and contact Canon Customer Care Center. will be opened and closed to resume the current job.
Remove the paper from the multi-purpose tray.
Enter the...11-2) and reload paper in the multi-purpose tray. Paper jams have occurred in the machine. Error Messages
Message PAPER JAM
PAPER JAM OPEN REAR COVER
PLEASE WAIT REMOVE MP PAPER
SET PAPER AGAIN SET TONER AGAIN...
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 12
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_12_45aa.png)
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_12_45aa.png)
... Keep the machine clean. Unplug the machine from the wall outlet and contact your local authorized Canon dealer. Improper adjustment of the
following cases: • When the power cord or plug is...or attachments. - To avoid paper jams, never unplug the power cord, open the left cover or add or remove paper in or around the machine, do not attempt to remove the toner cartridge from the ...
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 50
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_50_f210.png)
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_50_f210.png)
... feeder rollers are soiled from scanning documents written in the document feeder tray.
Remove the document from the document delivery tray to get your fingers caught, as this may cause paper jams.
-
When closing the ADF, be careful not to avoid paper jams.
- In the ADF
1 Fan the documents stack and even the edges. Documents...
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 51
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_51_09cb.png)
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_51_09cb.png)
If you use a different paper size, you to use Canon type
transparencies with this machine.
2-6 Canon recommends you need to change the paper size settings. (See "Setting Paper Size and Type," on p. 2-14.)
˔ To prevent paper jams, do not use . Documents and Print Media
Paper Requirements
Paper Requirements
Size (W × L)
Weight Quantity Type
Paper cassette
Multi-purpose tray
...
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 201
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_201_e393.png)
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_201_e393.png)
... experience repeated paper jams: - Check that the paper you have removed any torn pieces to avoid further jams. -
Do not force a jammed document or paper out of paper from the paper cassette or multi-purpose tray if necessary. Make sure you are using meets the requirements for use. (See "Paper
Requirements," on the edges of the document or paper. - Contact Canon Customer...
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 203
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_203_4070.png)
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_203_4070.png)
Troubleshooting
11-4 Clearing Jams
Paper Jams
When or appears on the display, remove jammed paper from the inside of the machine first, then from the paper cassette or multi-purpose tray if necessary.
˔ For MF4370dn
1 Hold the front side of the...cover.
2 Lift the scanning platform (A) until it is locked. (You will hear an audible "click.")
5 Remove the toner cartridge from the machine.
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 208
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![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_208_e973.png)
This operation is required only when appears on the display. Be careful not to get your fingers caught. Troubleshooting
24 Close the rear cover.
2 Remove the paper in the paper feeding tray. To reset the machine, open the toner cover and then close it.
3 Open the rear cover. This operation is required only when...
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 213
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![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_213_010e.png)
... received the fax in memory because an error of the memory currently available. Message AVAILABLE MEMORY nn% CANNOT PRINT RX DATA
CHANGE REG'D SIZE ˠ PAPER SETTINGS
CHECK DOCUMENT CLOSE COVER TONER COVER HANG UP PHONE LIFT PANEL TO OPEN OPEN TONER COVER
Description This message shows the percentage of some...
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 215
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_215_6e1d.png)
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_215_6e1d.png)
... persists, turn it ON again. appears alternately.
Action
Clear the paper jam (See "Clearing Jams," on p. 11-2) and reload paper in the paper cassette or multi-purpose tray. Clear the paper jam (See "Clearing Jams," on p. 11-2) and reload paper in the paper cassette or multi-purpose tray. Remove the paper from the multi-purpose tray. The machine will be opened and...
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