Canon PIXMA MX870 Support Question
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Question posted by Buck2Ryanb0 on August 17th, 2014
How To Get Mac Address Of My Canon Mx870 Printer
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Related Canon PIXMA MX870 Manual Pages
Solución de problemas de configuración de red [Spanish Version] - Page 2
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_2_4171.png)
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_2_4171.png)
...in this manual depending on Windows Vista Ultimate and Mac OS X v.10.5.x. is Displayed Connection failed.... possible causes and solutions. is Displayed
Specifying the Machine's IP Address (IPv4 only)
Restoring the Machine's Default LAN Settings to the... not detected. P.7
The Machine is Not Displayed (Detected)
P.7
Check Printer Settings dialog box is Displayed
P.8
P.10
P.10
P.10
P.10
P.10...
Solución de problemas de configuración de red [Spanish Version] - Page 3
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_3_e136.png)
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_3_e136.png)
...'s Wireless LAN Settings Directly on the Machine" on page 11.
Check 4 Is the MAC address filtering enabled on the access point? • For details on how to check the settings... and OK buttons, select Device settings > LAN settings > Confirm LAN settings > WLAN setting list, then check MAC address.
Check 2 A
Turn off the access point, then turn it back on, then press the left FUNCTION ...
Solución de problemas de configuración de red [Spanish Version] - Page 4
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_4_f3de.png)
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_4_f3de.png)
...of the access point, or select a WEP key number by saving the MAC addresses of specific wireless devices (computers, printers, etc.) to "Wireless Setup Using Easy Setup" in the printed manual...point from appearing on other wireless devices.
• MAC address A unique number assigned to each network device.
• MAC address filtering A function to block access from unauthorized wireless ...
Solución de problemas de configuración de red [Spanish Version] - Page 5
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_5_6271.png)
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_5_6271.png)
...DHCP function
A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the manual supplied with the ....
• For subsequent operations, go to or
/
/
in "Entering the Access Point's
Glossary
• MAC address A unique number assigned to the manual supplied with the same name exist. is active.
• For details ...
Solución de problemas de configuración de red [Spanish Version] - Page 6
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_6_d2a2.png)
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_6_d2a2.png)
..., then configure settings again. • After that , press the OK button, then proceed with the
access point or contact its manufacturer.
• To check the MAC address of "Connection Checklist" on page 11.
Change the security protocol (encryption standard) for the access point, refer to the manual supplied with the setup from...
Solución de problemas de configuración de red [Spanish Version] - Page 7
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_7_ef20.png)
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_7_ef20.png)
... Settings Directly on the Machine" on how to check the settings of specific wireless devices (computers, printers, etc.) to the access point beforehand. Glossary
• SSID An identifier to identify the specific access point.
• MAC address A unique number assigned to each computer or network device connected to a network.
• DHCP function A function...
Solución de problemas de configuración de red [Spanish Version] - Page 9
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_9_b128.png)
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_9_b128.png)
... devices connected to the network.
• Privacy separator feature A function to prevent communication between multiple wireless devices (such as computers and printers) connected to Active.
Check 4 When obtaining an IP address automatically, make sure that you follow Check 1, 2, 3, 4, 5 and 6 of network devices with the network device or contact its manufacturer.
If the...
Solución de problemas de configuración de red [Spanish Version] - Page 10
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_10_2715.png)
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_10_2715.png)
... connected to the network.
• Privacy separator feature A function to prevent communication between multiple wireless devices (such as computers and printers) connected to an access point.
Check 4 When obtaining an IP address automatically, make sure that the DHCP function of the network device (router, access point, etc.) is active.
• For details...
Network Setup Troubleshooting - Page 2
![](/manualimages/o/4/canon-pixma-mx350-network-setup-troubleshooting-5477d91_2_7b06.png)
![](/manualimages/o/4/canon-pixma-mx350-network-setup-troubleshooting-5477d91_2_7b06.png)
...Installation
P.5
The Machine is Not Displayed (Detected)
P.5
Check Printer Settings dialog box is Displayed
P.6
Other Troubleshooting Tips
Forgotten ...access points are used in this manual depending on Windows Vista Ultimate and Mac OS X v.10.5.x.
• Names of functions, etc. Description for... on the Machine Specifying the Machine's IP Address (IPv4 only) Restoring the Machine's Default...
Network Setup Troubleshooting - Page 3
![](/manualimages/o/4/canon-pixma-mx350-network-setup-troubleshooting-5477d91_3_0693.png)
![](/manualimages/o/4/canon-pixma-mx350-network-setup-troubleshooting-5477d91_3_0693.png)
...settings > WLAN setting list, then check MAC address. Check 3
Is SSID broadcast (connection ...printers, etc.) to the manual supplied with the access point or contact its manufacturer.
"WPA/WPA2 Enterprise" is the stealth mode enabled on the access point? • For details on the machine to the manual supplied with the
access point or contact its manufacturer.
Check 4 Is the MAC address...
Network Setup Troubleshooting - Page 5
![](/manualimages/o/4/canon-pixma-mx350-network-setup-troubleshooting-5477d91_5_91be.png)
![](/manualimages/o/4/canon-pixma-mx350-network-setup-troubleshooting-5477d91_5_91be.png)
...with the setup from in "Entering the Access Point's
Glossary
• MAC address A unique number assigned to accept the MAC address of the machine. • After that , press the OK button,...OK buttons, select Device settings > LAN settings > Confirm LAN settings > WLAN setting list, then check MAC address.
Check 1 Is the entered access point name/network name (SSID) correct? Press the OK ...
Network Setup Troubleshooting - Page 6
![](/manualimages/o/4/canon-pixma-mx350-network-setup-troubleshooting-5477d91_6_4edf.png)
![](/manualimages/o/4/canon-pixma-mx350-network-setup-troubleshooting-5477d91_6_4edf.png)
....
Glossary
• SSID An identifier to identify the specific access point.
• MAC address A unique number assigned to each computer or network device connected to a network.
• DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network.
The device may not be able...
MX870 series Getting Started - Page 69
![](/manualimages/n/2/canon-pixma-mx870-mx870-series-getting-started-b8164f3_69_b201.png)
![](/manualimages/n/2/canon-pixma-mx870-mx870-series-getting-started-b8164f3_69_b201.png)
... connected to your operating system for further installation instructions. v.10.4.11
Go to - on page 68.
• The alphanumeric characters after Canon MX870 series is the machine's Bonjour service name or MAC address. • If the machine has not been detected, make sure of the following.
− The machine is turned on page 68...
MX870 series Getting Started - Page 88
![](/manualimages/n/2/canon-pixma-mx870-mx870-series-getting-started-b8164f3_88_a2af.png)
![](/manualimages/n/2/canon-pixma-mx870-mx870-series-getting-started-b8164f3_88_a2af.png)
... must be guaranteed on a PC with Windows 7, Windows Vista, Windows XP or Windows 2000 pre-installed.
• Windows: Uninstall software bundled with the Canon inkjet printer before upgrading from Mac OS X v.10.5 or lower to date. CD-ROM Drive Required
Required
Display
SVGA 800 x 600
XGA 1024 x 768
• Windows: Operation can only...
MX870 series Getting Started - Page 51
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_51_a0e2.png)
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_51_a0e2.png)
7
When the Detected Printers List dialog box appears, select Canon MX870 series, then click Next. Make sure there is no problem, then click Update. Make sure there is no problem, then click Next again on the screen in Printers, then click Next.
• If the machine is displayed.
Next, read "Install the Software (Information)" on...
MX870 series Getting Started - Page 52
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_52_e477.png)
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_52_e477.png)
...
v.10.4.11
Go to on page 51.
• The alphanumeric characters after Canon MX870 series is the machine's Bonjour service name or MAC address.
• If the machine has not been detected, make sure of the ...for further installation instructions. When the Register Printer and Scanner screen appears, click Register Printer.
□ Proceed to the section that relates to register the machine ...
MX870 series Getting Started - Page 53
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_53_d916.png)
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_53_d916.png)
Click More Printers in the Printer Browser window.
12 Install the Software (Network Connection)
51 Go to on page 52. When the Printer List window appears, click Add.
• When the You have no printers available. screen appears, click Add. B Mac OS X v.10.4.11
1
1
2
Select Canon MX870 series and click Add. 2 -A
Mac OS X v.10.6.x/v.10.5.x
Mac OS X v.10.4.11
-
2 -
MX870 series Getting Started - Page 54
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_54_ce97.png)
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_54_ce97.png)
When the Register Printer and Scanner screen appears, click Register Scanner.
52
12 Install the Software (Network Connection)
Go to the list of printers, then click Add. Make sure that Canon MX870 series is added to .
3
3
4
Select Canon IJ Network in the pop-up menu, select Canon MX870 series in the list of printers.
MX870 series Getting Started - Page 55
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_55_918f.png)
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_55_918f.png)
Click Next on page 54!
12 Install the Software (Network Connection)
53 Next, read "Install the Software (Information)" on the Register Printer and Scanner screen.
4
5
Select Canon MX870 series on the Scan-from-PC Settings screen, then click OK.
MX870 series Getting Started - Page 66
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_66_8936.png)
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_66_8936.png)
...Windows Vista, Windows XP or Windows 2000 pre-installed.
• Windows: Uninstall software bundled with the Canon inkjet printer before upgrading from Windows Vista to Windows 7, then, install the bundled software again.
• Some..., SP3 300 MHz processor 128 MB
Windows 2000 Professional SP4 300 MHz processor 128 MB
Mac OS X v.10.4.11 Intel processor, PowerPC G5, PowerPC G4, PowerPC G3 256 MB...
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