Canon imageCLASS D420 Support Question
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Question posted by annmel6 on September 1st, 2011
Problem With Image Class D420
My copier says system error E225. None of the buttons work it's like it's frozen
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Related Canon imageCLASS D420 Manual Pages
imageCLASS D480 Starter Guide - Page 37
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..., or otherwise, without notice. EST for Canada Monday through Friday from 9:00 A.M. Contacting Service Center
When you have a problem with your machine and you cannot solve it even if you refer to 8:00 P.M. EST
Trademarks Canon, the Canon logo, imageCLASS, and NetSpot are registered trademarks, trademarks or service marks of Canon Inc.
imageCLASS D460/D440/D420 Basic Operation Guide - Page 6
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Programme au Canada 8-21
Transporting the Machine 8-23 D460 8-23 For D440/D420 8-26
9 Troubleshooting 9-1
Clearing Jams 9-2 Document Jams 9-2 Paper Jams 9-5
Contents PROGRAM 8-18 Canadian Program - Enlarge/Reduce Images 3-10 Preset Zoom 3-10 Custom Copy Ratio 3-11
Collating Copies 3-13 Multiple Documents onto One Sheet (2 on 1 3-15
2 on 1 Combination 3-15 Copying ID Card...
imageCLASS D460/D440/D420 Basic Operation Guide - Page 8
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imageCLASS D420
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imageCLASS D440
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Available Features
The table below shows the available features. : available
-: not available
COPY
PRINT
SCAN
imageCLASS D460
Remote UI (Network
Board)
Simplex ADF Duplex ADF
- Before using the machine, please read the following instructions for choosing a Canon product. Preface
Preface
Preface
Thank you for your safety. vii
imageCLASS D460/D440/D420 Basic Operation Guide - Page 15
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![](/manualimages/6/m/canon-imageclass-d420-imageclass-d460d440d420-basic-operation-guide-fa377ef_15_3029.png)
...standards and logos are trademarks of Canon Inc. Trademarks
Canon, the Canon logo, imageCLASS, and NetSpot are uniform among participating nations. has determined that this machine has ... other product and brand names are office equipment, such as computers, displays, printers, facsimiles, and copiers.
and/or other office equipment. The International ENERGY STAR Office Equipment Program is...
imageCLASS D460/D440/D420 Basic Operation Guide - Page 19
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![](/manualimages/6/m/canon-imageclass-d420-imageclass-d460d440d420-basic-operation-guide-fa377ef_19_3175.png)
...is connected. • Consult the dealer or an experienced radio/TV technician for a class B digital device, pursuant to Part 15 of the equipment. Use of shielded cable...or more of the FCC Rules. Legal Notices
Legal Notices
FCC (Federal Communications Commission)
imageCLASS D460/D440/D420: F156600
This device complies with the instructions, may cause harmful interference to radio communications...
imageCLASS D460/D440/D420 Basic Operation Guide - Page 30
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![](/manualimages/6/m/canon-imageclass-d420-imageclass-d460d440d420-basic-operation-guide-fa377ef_30_a509.png)
...menu.
㉑Display Displays messages and prompts during operation. D440/D420: Press to copy 1-sided documents as 2-sided copies.
... to adjust the density for copy.
⑨[Image Quality] key Press to select image quality for copy.
⑩[Collate/2 on 1]...return the machine to the standby mode.
⑬Error indicator Blinks when an error has occurred.
⑭Processing/Data indicator Lights ...
imageCLASS D460/D440/D420 Basic Operation Guide - Page 31
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![](/manualimages/6/m/canon-imageclass-d420-imageclass-d460d440d420-basic-operation-guide-fa377ef_31_de5c.png)
...the machine remains idle for one minute, the display returns to display
SCANNING MODE
- USB SCANNING
NETWORK SCANNING
For D440/D420, press .
[SCAN] to the standby mode (Auto Clear Function).
1-10 For details, see "Introduction of the...
1
①Zoom ratio ②Paper size ③Quantity ④Image quality ⑤Density
Scan Mode
This section describes the scan standby mode.
imageCLASS D460/D440/D420 Basic Operation Guide - Page 32
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... for the determination of toner cartridge yield for monochromatic electrophotographic printers and multi-function devices that may contain printer components" issued by ISO (International Organization for this product.... which comes with the default print density setting. Model Name D460/D440/D420
Type
Bundled Replacement
Supported Canon Genuine Toner Cartridge
Canon Cartridge 104 Starter Canon...
imageCLASS D460/D440/D420 Basic Operation Guide - Page 148
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![](/manualimages/6/m/canon-imageclass-d420-imageclass-d460d440d420-basic-operation-guide-fa377ef_148_2084.png)
Troubleshooting
3 Open the rear cover. This operation is locked (A), and open the printer cover (B).
2 Remove the paper in the paper feeding tray. ● For D440/D420
1 Remove the dust cover from the paper feeding tray.
Clearing Jams
4 Lift the scanning platform until it is required only when appears on the display.
9-11
imageCLASS D460/D440/D420 Basic Operation Guide - Page 157
![](/manualimages/6/m/canon-imageclass-d420-imageclass-d460d440d420-basic-operation-guide-fa377ef_157_8dc7.png)
![](/manualimages/6/m/canon-imageclass-d420-imageclass-d460d440d420-basic-operation-guide-fa377ef_157_8dc7.png)
...front cover) - Attempting to 8:00 P.M.
Customer Support (U.S.A.)
If you cannot solve the problem after having referred to the information in this chapter, contact Canon Customer Care Center at...inside top of purchase - Product name (imageCLASS D460/imageCLASS D440/imageCLASS D420) - On-line support is also available 24 hours a day at the time of problem - Nature of your call to change ...
imageCLASS D480 Basic Operation Guide - Page 15
![](/manualimages/t/3/canon-imageclass-d420-imageclass-d480-basic-operation-guide-309d45c_15_9f8c.png)
![](/manualimages/t/3/canon-imageclass-d420-imageclass-d480-basic-operation-guide-309d45c_15_9f8c.png)
... and brand names are uniform among participating nations. Trademarks
Canon, the Canon logo, and imageCLASS are trademarks or registered trademarks of Canon Inc.
It is an international program that effectively ...equipment, such as computers, displays, printers, facsimiles, and copiers.
Legal Notices
Legal Notices
Legal Notices
As an ENERGY STAR Partner, Canon U.S.A., Inc.
imageCLASS D480 Basic Operation Guide - Page 19
![](/manualimages/t/3/canon-imageclass-d420-imageclass-d480-basic-operation-guide-309d45c_19_bc9c.png)
![](/manualimages/t/3/canon-imageclass-d420-imageclass-d480-basic-operation-guide-309d45c_19_bc9c.png)
Legal Notices
Legal Notices
FCC (Federal Communications Commission)
imageCLASS D480: F156602
This device complies with Part 15 of the...occur in this device must accept an interference received, including interference that may cause harmful interference to comply with class B limits in a residential installation. Canon U.S.A., Inc. Operation is no guarantee that to which can radiate ...
imageCLASS D480 Basic Operation Guide - Page 21
![](/manualimages/t/3/canon-imageclass-d420-imageclass-d480-basic-operation-guide-309d45c_21_0e2e.png)
![](/manualimages/t/3/canon-imageclass-d420-imageclass-d480-basic-operation-guide-309d45c_21_0e2e.png)
... of the RENs should not be reconnected or the main power switch turned ON until the problem is designed to be connected to a line, as possible. In Case of Equipment Malfunction Should...line cable and modular plug is necessary. Rights of the Telephone Company If this equipment (imageCLASS D480) causes harm to state tariffs.
If your equipment malfunctions, please contact your local ...
imageCLASS D480 Basic Operation Guide - Page 204
![](/manualimages/t/3/canon-imageclass-d420-imageclass-d480-basic-operation-guide-309d45c_204_e315.png)
![](/manualimages/t/3/canon-imageclass-d420-imageclass-d480-basic-operation-guide-309d45c_204_e315.png)
...appears if the paper size is not appropriate for or . - No paper is loaded. This error message appears with one of the paper specified in for printing a report or list even if ... a received document. Message LOAD CORRECT PAPER LOAD PAPER
LOST IMAGE MEMORY FULL
NOT AVAILABLE NOT REGISTERED OUT OF TONER CHANGE TONER
Error Messages
Description The size of the paper in the paper cassette...
imageCLASS D480 Basic Operation Guide - Page 209
![](/manualimages/t/3/canon-imageclass-d420-imageclass-d480-basic-operation-guide-309d45c_209_32b1.png)
![](/manualimages/t/3/canon-imageclass-d420-imageclass-d480-basic-operation-guide-309d45c_209_32b1.png)
...excluding holidays) for products still
under warranty 1-800-652-2666 - For the location of problem - Do not attempt to 8:00 P.M. to disassemble or repair the machine yourself. ...Customer Care Center at the website http://www.canontechsupport.com. Product name (imageCLASS D480) -
If the problem cannot be corrected by -step troubleshooting, e-mail technical support, the latest...
imageCLASS MF4380dn/MF4370dn/MF4350d Starter Guide - Page 40
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![](/manualimages/r/o/canon-imageclass-d420-imageclass-mf4380dnmf4370dnmf4350d-starter-guide-0887041_40_6a59.png)
... OF THIS MATERIAL.
All rights reserved. CANON INC. EST
Trademarks Canon, the Canon logo, imageCLASS, and NetSpot are registered trademarks, trademarks or service marks of their respective owners. All other ...Center at www.canon.ca or by Canon Inc. Contacting Service Center
When you have a problem with your machine and you cannot solve it even if you refer to 8:00 P.M. ...
imageCLASS MF4380dn/MF4370dn/MF4350d Basic Operation Guide - Page 16
![](/manualimages/h/g/canon-imageclass-d420-imageclass-mf4380dnmf4370dnmf4350d-basic-operation-guide-5d1faec_16_1377.png)
![](/manualimages/h/g/canon-imageclass-d420-imageclass-mf4380dnmf4370dnmf4350d-basic-operation-guide-5d1faec_16_1377.png)
... and logos are office equipment, such as computers, displays, printers, facsimiles, and copiers. has determined that effectively reduce energy consumption.
IPv6 Ready Logo...
The protocol stack included in which business proprietors can participate voluntarily. Trademarks
Canon, the Canon logo, imageCLASS...
imageCLASS MF4380dn/MF4370dn/MF4350d Basic Operation Guide - Page 20
![](/manualimages/h/g/canon-imageclass-d420-imageclass-mf4380dnmf4370dnmf4350d-basic-operation-guide-5d1faec_20_310f.png)
![](/manualimages/h/g/canon-imageclass-d420-imageclass-mf4380dnmf4370dnmf4350d-basic-operation-guide-5d1faec_20_310f.png)
... is connected. • Consult the dealer or an experienced radio/TV technician for a class B digital device, pursuant to Part 15 of the equipment.
However, there is encouraged ...Rules. TEL No. (516)328-5600
xix Legal Notices
FCC (Federal Communications Commission)
imageCLASS MF4380dn/MF4370dn/MF4350d: F156602
Legal Notices
This device complies with the instructions, may cause ...
imageCLASS MF4380dn/MF4370dn/MF4350d Basic Operation Guide - Page 22
![](/manualimages/h/g/canon-imageclass-d420-imageclass-mf4380dnmf4370dnmf4350d-basic-operation-guide-5d1faec_22_9026.png)
![](/manualimages/h/g/canon-imageclass-d420-imageclass-mf4380dnmf4370dnmf4350d-basic-operation-guide-5d1faec_22_9026.png)
...power cord. If you purchased the equipment (if under warranty), or with this equipment (imageCLASS MF4380dn/MF4370dn/MF4350d) causes harm to the user. Rights of the Telephone Company If this ... of devices that may be reconnected or the main power switch turned ON until the problem is completely resolved. Legal Notices
Legal Notices
Connection of the Equipment This equipment complies with...
imageCLASS D460/D440/D420 Starter Guide - Page 3
![](/manualimages/k/a/canon-imageclass-d420-imageclass-d460d440d420-starter-guide-9fa3990_3_e10a.png)
![](/manualimages/k/a/canon-imageclass-d420-imageclass-d460d440d420-starter-guide-9fa3990_3_e10a.png)
... is the factory preset display for the D460 in the text, e.g., "For D460."
For information on a product basis.
: available -: not available
imageCLASS D460 imageCLASS D440 imageCLASS D420
COPY
PRINT
SCAN
Remote UI (Network Board)
- -
Overview of Machine Functions
This manual describes how to set the required settings to the Basic Operation Guide ...
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