Cisco CP-7937G Support Question
Cisco CP-7937G Support Question
Find answers below for this question about Cisco CP-7937G.Need a Cisco CP-7937G manual? We have 1 online manual for this item!
Question posted by toufiklallaoui on December 17th, 2023
The Mac Address Ip Phone Cisco Cp-7937g.
I would appreciate it if you could tell me where I can find the mac address for the IP phone Cisco CP-7937G.
Current Answers
Answer #1: Posted by SonuKumar on December 17th, 2023 11:18 AM
SonuKumar
Member since:
May 9th, 2021 Points: 16,604,600
Member since:
May 9th, 2021 Points: 16,604,600
You can find the MAC address for your Cisco CP-7937G in several ways:
1. On the Phone:
Label: Look for a small label on the bottom of the phone. The MAC address should be printed there along with other information like the model number and serial number.
Phone Information Menu: Access the phone's information menu. The exact steps may vary depending on the software version installed, but generally, it involves pressing several buttons in a specific sequence. Once in the menu, navigate to the "System Information" or "About" section, where you should find the MAC address displayed.
2. Using Cisco Unified Communications Manager (UCM):
If your phone is registered with a Cisco UCM server, you can access its information, including the MAC address, through the UCM web interface. Log in to the UCM web interface, navigate to the "Device" section, and search for your phone by its extension number or IP address. Once you find the phone, click on it to view its details, which should include the MAC address.
3. Network Switch:
If your phone is connected to a network switch, you can use the switch's management interface to identify the MAC address of the connected device. The switch will display the MAC address of each connected device along with other information like the IP address and port number.
Here are some additional resources that you may find helpful:
Cisco Unified IP Conference Station 7937G Administration Guide: https://community.cisco.com/kxiwq67737/attachments/kxiwq67737/5961-discussions-ip-telephony/151571/1/84392-cisco_cp_7937g_admin_guide.pdf
How to find a MAC address on the network (Cisco Community thread): https://community.cisco.com/t5/routing/how-to-find-mac-address/td-p/685288
I hope this information helps you find the MAC address for your Cisco CP-7937G phone.
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
Your search handyman for all e-support needs!!
Related Cisco CP-7937G Manual Pages
Administration Guide - Page 4
...and TAPS 2-8 Adding Conference Stations with Cisco Unified Communications Manager Administration 2-9 Adding Conference Stations with BAT 2-9 Determining the MAC Address of a Conference Station 2-9
Setting Up... a Conference Station 4-4 Network Configuration Menu 4-5
Cisco Unified IP Conference Station 7937G Administration Guide for Cisco Unified Communications Manager 6.0
iv
OL-11560-01 Rev. B0
Administration Guide - Page 21
... a new IP telephony system, system administrators and network administrators must complete several initial configuration tasks to prepare the network for Cisco Unified Communications Manager 6.0
OL-11560-01 Rev. For general information about configuring conference stations in Cisco Unified Communications Manager, refer to the "Cisco Unified IP Phones" chapter in Cisco Unified Communications...
Administration Guide - Page 22
... See the "Telephony Features Available for that affects conference station templates (button and softkey), features, services, or conference station applications
2. See the "Modifying Button Templates" section on your system and user needs.
Phones" chapter.
• MAC address • Physical location of configuration tasks for the conference station in Cisco Unified Communications...
Administration Guide - Page 23
...
Cisco Unified IP Conference Station 7937G Administration Guide for Cisco ...Telephony Features Available for Configuring the Conference Station in conference rooms, do not have an associated user.
chapter.
• Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter. Refer to Cisco Unified Communications Manager Administration Guide, "Cisco Unified IP Phone...
Administration Guide - Page 27
... on the interactions between the conference station and other key Cisco Internet Protocol (IP) Telephony and network components, including Cisco Unified Communications Manager 6.0, Domain Name System (DNS) and ...Your Network
The Cisco Unified IP Conference Station 7937G enables you to the Cisco Unified Communications Manager Database, page 2-7 • Determining the MAC Address of a Voice...
Administration Guide - Page 33
... database when you must choose a method for Auto-Registered Phones Support (TAPS)
Using Cisco Unified Communications Manager Administration
Using BAT
Requires MAC Address? Can schedule when conference stations are added to your IP telephony network. Adding Conference Stations with the MAC address and DNs for Cisco Unified Communications Manager 6.0
2-7 Yes
Must add conference stations...
Administration Guide - Page 35
...Cisco Unified Communications Manager System Guide. B0
Cisco Unified IP Conference Station 7937 Administration Guide for each conference station. For information about determining a MAC address, see the "Determining the MAC Address... conference station in Cisco Unified Communications Manager Administration, choose Device > Phone, and then click Add New to Cisco Unified Communications Manager ...
Administration Guide - Page 50
... the administrative VLAN used by default. Subnet Mask
Default Router 1
Domain Name
DNS Server 1-5
MAC Address
Allow you to assign a VLAN ID manually. B0 Conference stations enable DHCP by the conference station.
Admin. VLAN ID
Cisco Unified IP Conference Station 7937G Administration Guide for changing them to set the speed and duplex of the network...
Administration Guide - Page 54
...Full-100-BaseT/full duplex
Unique Media Access Control
Display only-Cannot configure.
(MAC) address of settings that are specified in the configuration file for a conference station. ...Menu, page 4-11 • QoS Configuration Menu, page 4-12
Cisco Unified IP Conference Station 7937G Administration Guide for Cisco Unified Communications Manager 6.0
4-8
OL-11560-01 Rev. Unlock network ...
Administration Guide - Page 63
... each other (without remaining on the line). For more information, refer to Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter. Chapter 5 Configuring Features, Templates, Services, and Users
Telephony Features Available for the Conference Station
Table 5-1
Telephony Features for the Conference Station (continued)
Feature Call Pickup Call Waiting Caller ID...
Administration Guide - Page 67
... the Privacy feature. Then, locate and click Cisco IP Phone Address Book Synchronizer. This button template contains no buttons are added. The Privacy feature allows a user to allow or disallow other users of the following features:
• Personal Address Book (PAB)
• Personal Fast Dials (Fast Dials)
• Address Book Synchronization Tool (TABSynch)
Users can access...
Administration Guide - Page 75
...; Model Number-Model number of the conference station. • MAC Address-Media Access Control (MAC) address of the conference station. • Software Version-Version of a conference station and to assist with troubleshooting. You can use the following menus and screens on the Cisco Unified IP Conference Station 7937G to view conference station information such as model, device...
Administration Guide - Page 79
... station. Optional backup DNS server used by the conference station. Table 7-3
Device Information Items
Item User Locale
Phone DN MAC Address IP Address Subnet Mask Default Router 1 Domain Name
DNS Server 1 DNS Server 2 DNS Server 3 DNS Server 4 DNS...Description
Number of the conference station. Cisco Unified IP Conference Station 7937G Administration Guide for the conference station.
Administration Guide - Page 83
... any serviceability application that is a voice message waiting for Cisco Unified Communications Manager 6.0
OL-11560-01 Rev. Device Information
The Device Information area on its MAC address. Unique, fixed name that relies on the conference station. Identifier of the conference station. Cisco Unified IP Conference Station 7937G Administration Guide for this conference station.
Administration Guide - Page 84
...MAC address of the conference station. Default router used by the conference station (Default Router 1). Cisco Unified IP Conference Station 7937G Administration Guide for a Conference Station" section on the conference station.
IP address... phone displays for all phone models
• Device Description-Displays the name of the Domain Name System (DNS) domain in Cisco ...
Administration Guide - Page 96
... MAC Address.
B0 Resolving Startup Problems
Chapter 9 Troubleshooting and Maintenance
Step 3 Step 4
Add the conference station back to Cisco Unified Communications Manager. Note When you remove a conference station from the Cisco Unified Communications Manager database, its configuration file is in the Cisco Unified Communications Manager database, choose Device > Phone from Cisco...
Administration Guide - Page 98
... traffic.
Use the same default router setting used for details. b. Power cycle the conference station.
On the Cisco Unified Communications Manager server, verify that the local host files have assigned the correct MAC address to by its IP address and not by its DNS name. Conference Station Resets Unexpectedly
Chapter 9 Troubleshooting and Maintenance
Checking Static...
Administration Guide - Page 109
... accept the terms in which to Cisco Unified Communications Manager Administration and choose Application > Plugins. Cisco Unified IP Conference Station 7937G Administration Guide for this tool to ... appears. Or, change any settings, click Back. Then, locate and click Cisco IP Phone Address Book Synchronizer. The Destination Folder window appears.
To install the program, click ...
Administration Guide - Page 118
...11 user locale char set 4-11 user locale version 4-11 locking conference station options 4-3
M
MAC address 2-9, 4-8 Malicious Caller Identification. See HTTP
I
iDivert feature 5-4 idle display
configuring 6-4 timeout... 3-7
IN-4
Cisco Unified IP Conference Station 7937G Administration Guide for 3-1 requirements, overview 1-9
interference, cell phone 1-1 Internet Protocol 1-4 IP address 4-5, 9-4
J...
Administration Guide - Page 119
...11560-01 Rev. See PoE power source causing phone to reset 9-9 description 2-2 effect on -hold...Cisco Unified Communications Manager 6.0
IN-5 VLAN ID 4-7 alternate TFTP 4-8 default router 1 4-6 DHCP enabled 4-5 DNS server 1-5 4-6 domain name 4-6 ethernet Configuration 4-8 IP address 4-5 MAC Address...Power over Ethernet. B0
Cisco Unified IP Conference Station 7937G Administration Guide for powering ...
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