I Did Not Authorize This Charge, And Do Not Plan To Pay It. I Will Notify My Ba

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Answer #1: Posted by Odin on August 13th, 2013 5:40 PM

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Odin

Member since:
April 10th, 2010

Points: 41,236,630

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Yours is one of a great many similar complaints about this company; sorry for your problems. To cancel, follow the instructions at:
http://www.classmates.com/search/help/article?articleId=4384&keywords=cancel
This should stop future charges but may not affect outstanding charges.

To reverse outstanding charges, send a certified snailmail to the company, giving them a reasonable time (say 10 days) in which to respond. Then if you don't receive satisfaction you will want to dispute the charge with your card provider—but observe that bank's time limits, which you can learn by phoning it. Here's Classmates's address:

Classmates Online, Inc.
P.O. Box 1269
Renton, WA 98057

I urge you also to complain to the Washington Office of the Attorney General at 800-551-4636, or at http://www.atg.wa.gov/.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.