How Do I Get Back An Improper Charge?

I was charged for a year and it was not authorized. I want the charge removed and refunded, and be sure that no further charges are made.

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Answer #1: Posted by Odin on January 28th, 2017 10:28 AM

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Odin

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Yours is one of a great many similar complaints about this company; sorry for your problems.

If you wish to cancel (and haven't done so yet), follow the instructions at http://www.classmates.com/sitesearch/help/article?articleId=4384&keywords=cancel. If necessary you can dispute unwarranted charges with your credit/debit card provider, but that provider may ask you what efforts you've made to resolve directly with Classmates [see below]. You can also complain to the State of Washington's Consumer Protection Division at 1125 Washington St. SE, Olympia, WA 98504--or phone 206-464-6684.

You can reach Classmates at 206-301-5700. You can write the company with the form at http://www.classmates.com/search/help/contact.
Corporate contact information is at http://www.corporateofficeowl.com/classmates.com/Corporate%20Office.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.