I Want To Unsubscribe To Classmates.com. How Can I Do This?

I'm being billed for something that I have not subscribed to

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Answer #1: Posted by Odin on December 30th, 2013 5:34 PM

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Odin

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Yours is one of a great many similar complaints about this company; sorry for your problems. If you wish to cancel (and haven't yet done so), follow the instructions at:
http://www.classmates.com/search/help/article?articleId=4384&keywords=cancel

This should stop future charges but may not affect outstanding charges. To reverse outstanding charges, send a certified snailmail to the company, giving it a reasonable time (say 10 days) in which to respond. Then if you don't receive satisfaction you will want to dispute the charge with your card provider—but observe that bank's time limits, which you can learn by phoning it.

Here's Classmates's address:

Classmates Online, Inc.
P.O. Box 1269
Renton, WA 98057

You can reach Classmates at 206-301-5700. You can also write the company with this form.

You may if you wish complain to the state of Washington's Consumer Protection Division at 1125 Washington St. SE, Olympia, WA 98504.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.