Question posted by tvsue2 on November 12th, 2012

How Do I Check Status After A Cut For Nonpayment Situation Was Corrected?

On Friday I called a couple times and paid my bill in full.  I was told service would be restored on today (Monday)  I called this morning only to hear a recording stating I owed a restart fee.  I was NEVER told this on Friday.  I paid immediately (7:30am) They are closed for Veterans day and I can't find out if service will be restored today or not.  How do I find out.  I have two small children in the home and a medical situation at a local hospital ... I really need to figure this out. How do you find out status of a service restart?

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