Question posted by mmhampton985 on June 10th, 2014

How Do I Order Modem Upgrade ?

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Current Answers

Answer #1: Posted by BusterDoogen on June 10th, 2014 5:17 PM
This answer was accepted by the poster of the original question.
BusterDoogen

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I suggest you contact CS@ 800-266-2278:Press 0# each time it asks for a phone number then wait. For existing customers enter phone number that belongs to the account, then press 1, 4, 4, 2.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Answer #2: Posted by TechSupport101 on June 10th, 2014 5:24 PM
TechSupport101

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Comcast Knowledge Base Results

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