Question posted by legend137 on March 1st, 2015
My Box Keeps Shutting Off And Rebooting However No Picture Or Sound Most Of The
during the hours from 12 am to late morning the box continues to shut itself off and reboot but cannot hold a charge. I have no tv...no sound no picture what does this mean
Current Answers
Answer #1: Posted by pellkiness on March 1st, 2015 8:52 AM
You need to have your box "hit" or maybe an amp installed. Your signal is weak/degraded. You need to contact your local Comcast office. You can do that by going here and typing in your zip code:
Comcast Knowledge Base Results
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Frequently Asked Questions about Excessive Use
... to our Performance tier (12 Mbps downstream in the "... customer who uploads or downloads 1,000 pictures in the month. In both . ...information. What will continue to evaluate our policies ... which offers thousands of TV programs from experience that ...about what Comcast means by us some additional facts to keep in relation to...There is roughly a three-hour delay between the cable ... -
What is a set-top box?
... be able to compare prices and packages and the set-top box will be found here with your TV, allows you to your street address. A set-top box (also known as On Demand from Comcast Digital Cable. Pictures of Comcast's set-top boxes can enjoy services such as a digital converter, or digital cable... -
Troubleshooting Your High-Definition
...If none of the above, to chat with an agent. Problem Resolution No picture/no sound on HD channels Ensure that you currently subscribe to the channel you are trying to ... to schedule an appointment for further troubleshooting information. Clear picture with wrong colors Verify your HD TV and HD-enabled set-top box are using HDMI or Component cables Troubleshooting Your ...
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