Question posted by jc08901 on December 28th, 2013
Speaker Only
Current Answers
Answer #1: Posted by BusterDoogen on January 7th, 2014 3:18 PM
Back up your contacts
- Go into Contacts
- Press the Menu button
- Select Import/Export (For Huawei devices select Manage Contacts/Back up Contacts to SD card)
- Select OK
- Return to home screen
Move applications you want to keep to the SD card (this only applies to applications you have downloaded from the Google Play Store, all others are restored automatically)
- Click on Settings
- Click on Applications
- Click on Manage Applications
- Click on the application you want to move
- Click on Move to SD card (if it is greyed out, it is not able to be moved)
After these steps have been done, it is a good idea to remove your SD card before performing the Factory Data Reset.
How can I reset my Android device?After you have backed up your contacts and moved all the applications you want to keep to your SD card please follow the instructions below. Please make sure you write down your Google account login so you can retrieve any unsaved contacts and applications.
- Go to Settings
- Click on Privacy
- Click on Factory Data Reset (Make sure “Erase Internal SD Card” is NOT checked)
- Click on Reset Phone
-
I hope this is helpful to you!
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