Question posted by davidfjdewind on January 20th, 2012
Why Is My Package In Clearance Delay, When Will It Get Out And On Its Way?
I ordered something online and it is in clearance delay (according to the tracker). why? and how long will it take for it to be cleared and shipped on?
Current Answers
Answer #1: Posted by BusterDoogen on January 20th, 2012 4:17 PM
My shipment is dutiable. How does that affect my shipment?
It can affect your shipment in two ways:
- Customs. All dutiable shipments must go through a customs clearance procedure, which can affect the transit time and delay your shipment; however, DHL has developed working relationships with customs officials worldwide to streamline the clearance process. We're a licensed customs broker in more than 140 countries, which means a great majority of DHL Express shipments are cleared through customs within minutes or in just a few hours. Some items, particularly unusual or high-value items, can take longer to clear customs. Transit times depend on how long local procedures take.
- I hope this was helpful!
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